We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Playa

3.0 of 5 Bocagrande Avenida San Martin No. 4-87, Cartagena AA 1139, Colombia
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hotel Playa
Professional photos View all
Browse nearby
Hotel Playa
Write a Review

93 reviews from our community

Traveler rating
    31
    26
    25
    8
    3
See reviews for
20
24
7
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (93)
  • Mar-May only
    (25)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (20)
  • Dec-Feb only
    (28)
All months
usa
Top Contributor
87 reviews 87 reviews
36 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was a attractive since we needed to book quickly and the reviews were pretty good. At $US120 double occupancy with breakfast included, it was fine. Positives: the quiet A/C worked fine and kept us cool all day and night! The rooms are clean! The staff was friendly and helpful, and hey, that's important! On the other hand, the... More 

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

The food is plain and there are not a lot of options. The rooms are not really made for 5 people, it feels like boarding school. There is not even hot water for taking a shower and the staff is completely incompetent and unable to fix it, even though we called a couple of times before. There arent enough towels... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed November 27, 2014 via mobile

The service was extraordinary. The staff is friendly and very courteous. I will be returning on my next visit to cartagena. The rooms are specious and clean. I didnt have one complaint. Front desk was so helpful and diligent during checking in and check out.

Was this review helpful? Yes
Kansas City, Missouri
Top Contributor
57 reviews 57 reviews
26 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed June 4, 2014

I spent three nights at the end of May at the Hotel Playa. The rooms were simple, but clean. House keeping did a good job cleaning. There is air conditioning; however, be sure to keep the bathroom door shut as there are no windows in the bathroom rather openings in the bricks. The buffet was decent, very limited for vegetarian... More 

Was this review helpful? Yes
Santa Marta, null, Colombia
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 13, 2014

I like the location, at the end of Bocagrande near Hotel Caribe. Main reception staff and helpful and friendly. It has an enticing pool, in the photos. Reality is the view to the beach just across the road is blocked by a cheap black mesh material covering the fence and you can only swim 9am to 6pm. The whole pool... More 

Was this review helpful? Yes
Barranquilla
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 21, 2013

It's really not a good idea even to try this hotel, you can find a much higher end hotel for the same price in Cartagena. This low end Hotel with a dirty pool. Linings in the rooms are roughf and matresses aren't really confortable (really hard). The lobby is really noisy and when I was there it was kind of... More 

Was this review helpful? Yes 2
New York City, New York
Top Contributor
77 reviews 77 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 26, 2013

excellent customer service, very poor cleaning. I paid for late check out and the chamber made don't even replace the tawels for clean ones, but the rest of the people very helpful. Breakfast excellent, not large portion as people in other countries are familiar but enough to feel satisfy and start your day happy. Safety boxes available, the hotel pictures... More 

Was this review helpful? Yes 1
Amsterdam, Noord-Holland, Netherlands
Contributor
16 reviews 16 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 9, 2013

After reading a lot of reviews about many hotels here in Cartagena before booking, we found that all the prices in and around Cartagena are ridiculously high. This being said, the price of the Hotel Playa Club is relatively low and therefore we came here with low expectations, as well as heaving read the reviews on Tripadvisor. We were positively... More 

Was this review helpful? Yes
Jaime V, Jefe de Calidad at Hotel Playa, responded to this review
Google Translation

Obtener comentarios como el suyo, es los que nos motiva a seguir trabajando por mejorar cada vez, el servicio que... More 

Ames, Iowa
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed April 23, 2012

This hotel is like a 2 star hotel or highway motel. Pretty basic service. The box springs are very old and dirty so you do not want to look down there. Clean bed sheets. Old bathroom, poor decorations. Breakfasts are good. The internet works fine. Good air conditioner.

Was this review helpful? Yes 4
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Playa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Playa

Address: Bocagrande Avenida San Martin No. 4-87, Cartagena AA 1139, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Playa 3*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Despegar.com, Priceline, Travelocity, Hotels.com, TripOnline SA and Odigeo so you can book your Hotel Playa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Playa Hotel Cartagena
Hotel Style:
#22 On the Beach Hotel in Cartagena
#27 Business Hotel in Cartagena

74 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (39)
Viewed
Pool/beach area (2)
Viewed
View from room (2)
Viewed
Hotel & grounds (11)
Viewed
Room/suite (11)
Viewed
Dining (2)
Viewed
Family/play areas (1)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (35)
Viewed
Pool/beach area (3)
Viewed
Room/suite (6)
Viewed
Family/play areas (5)
Viewed
Business center/function rooms (3)
Viewed
Dining (6)
Viewed
Bathroom (2)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay