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Hotel Playa

3.0 of 5 Bocagrande Avenida San Martin No. 4-87, Cartagena AA 1139, Colombia
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Hotel Playa
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Hotel Playa
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93 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Top Contributor
87 reviews 87 reviews
36 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was a attractive since we needed to book quickly and the reviews were pretty good. At $US120 double occupancy with breakfast included, it was fine. Positives: the quiet A/C worked fine and kept us cool all day and night! The rooms are clean! The staff was friendly and helpful, and hey, that's important! On the other hand, the... More 

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

The food is plain and there are not a lot of options. The rooms are not really made for 5 people, it feels like boarding school. There is not even hot water for taking a shower and the staff is completely incompetent and unable to fix it, even though we called a couple of times before. There arent enough towels... More 

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1 review
5 of 5 stars Reviewed November 27, 2014 via mobile

The service was extraordinary. The staff is friendly and very courteous. I will be returning on my next visit to cartagena. The rooms are specious and clean. I didnt have one complaint. Front desk was so helpful and diligent during checking in and check out.

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Kansas City, Missouri
Top Contributor
57 reviews 57 reviews
26 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed June 4, 2014

I spent three nights at the end of May at the Hotel Playa. The rooms were simple, but clean. House keeping did a good job cleaning. There is air conditioning; however, be sure to keep the bathroom door shut as there are no windows in the bathroom rather openings in the bricks. The buffet was decent, very limited for vegetarian... More 

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Santa Marta, null, Colombia
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 13, 2014

I like the location, at the end of Bocagrande near Hotel Caribe. Main reception staff and helpful and friendly. It has an enticing pool, in the photos. Reality is the view to the beach just across the road is blocked by a cheap black mesh material covering the fence and you can only swim 9am to 6pm. The whole pool... More 

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Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 21, 2013

It's really not a good idea even to try this hotel, you can find a much higher end hotel for the same price in Cartagena. This low end Hotel with a dirty pool. Linings in the rooms are roughf and matresses aren't really confortable (really hard). The lobby is really noisy and when I was there it was kind of... More 

Was this review helpful? Yes 2
New York City, New York
Top Contributor
77 reviews 77 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 26, 2013

excellent customer service, very poor cleaning. I paid for late check out and the chamber made don't even replace the tawels for clean ones, but the rest of the people very helpful. Breakfast excellent, not large portion as people in other countries are familiar but enough to feel satisfy and start your day happy. Safety boxes available, the hotel pictures... More 

Was this review helpful? Yes 1
Amsterdam, Noord-Holland, Netherlands
16 reviews 16 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 9, 2013

After reading a lot of reviews about many hotels here in Cartagena before booking, we found that all the prices in and around Cartagena are ridiculously high. This being said, the price of the Hotel Playa Club is relatively low and therefore we came here with low expectations, as well as heaving read the reviews on Tripadvisor. We were positively... More 

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Jaime V, Jefe de Calidad at Hotel Playa, responded to this review
Google Translation

Obtener comentarios como el suyo, es los que nos motiva a seguir trabajando por mejorar cada vez, el servicio que... More 

Ames, Iowa
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed April 23, 2012

This hotel is like a 2 star hotel or highway motel. Pretty basic service. The box springs are very old and dirty so you do not want to look down there. Clean bed sheets. Old bathroom, poor decorations. Breakfasts are good. The internet works fine. Good air conditioner.

Was this review helpful? Yes 4
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Additional Information about Hotel Playa

Address: Bocagrande Avenida San Martin No. 4-87, Cartagena AA 1139, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Playa 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
Playa Hotel Cartagena
Hotel Style:
#22 On the Beach Hotel in Cartagena
#27 Business Hotel in Cartagena

74 photos of this hotel

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View from room (2)
Hotel & grounds (11)
Room/suite (11)
Dining (2)
Family/play areas (1)
Other (10)

Management photos: Courtesy of the property manager

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Pool/beach area (3)
Room/suite (6)
Family/play areas (5)
Business center/function rooms (3)
Dining (6)
Bathroom (2)
Other (10)
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