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Hotel Playa

Bocagrande Avenida San Martin No. 4-87, Cartagena AA 1139, Colombia
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Hotel Playa
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Hotel Playa
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99 reviews from our community

Traveler rating
    36
    27
    25
    8
    3
See reviews for
23
25
7
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars Reviewed 1 week ago

The hotel was great, especially for the price - love the breakfast and the super easy beach access. The front desk and staff are very friendly. An important note: ask for a room on one of the top floors. The lower floors are dark and a bit dingy. The difference between the floors will make or break your visit, in... More 

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usa
Top Contributor
94 reviews 94 reviews
36 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed January 15, 2015

The hotel was a attractive since we needed to book quickly and the reviews were pretty good. At $US120 double occupancy with breakfast included, it was fine. Positives: the quiet A/C worked fine and kept us cool all day and night! The rooms are clean! The staff was friendly and helpful, and hey, that's important! On the other hand, the... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 2, 2015

The food is plain and there are not a lot of options. The rooms are not really made for 5 people, it feels like boarding school. There is not even hot water for taking a shower and the staff is completely incompetent and unable to fix it, even though we called a couple of times before. There arent enough towels... More 

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Carlos A, Jefe de Calidad at Hotel Playa, responded to this review
Google Translation

Cordial saludo Antes que nada queremos agradecerle por dedicar un poco de su valioso tiempo para evaluar nuestros servicios y... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 27, 2014

The service was extraordinary. The staff is friendly and very courteous. I will be returning on my next visit to cartagena. The rooms are specious and clean. I didnt have one complaint. Front desk was so helpful and diligent during checking in and check out.

Was this review helpful? Yes 1
Carlos A, Jefe de Calidad at Hotel Playa, responded to this review
Google Translation

Cordial saludo Antes que nada queremos agradecerle por dedicar un poco de su valioso tiempo para evaluar nuestros servicios y... More 

Kansas City, Missouri
Top Contributor
58 reviews 58 reviews
27 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed June 4, 2014

I spent three nights at the end of May at the Hotel Playa. The rooms were simple, but clean. House keeping did a good job cleaning. There is air conditioning; however, be sure to keep the bathroom door shut as there are no windows in the bathroom rather openings in the bricks. The buffet was decent, very limited for vegetarian... More 

Was this review helpful? Yes 1
Santa Marta, null, Colombia
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 13, 2014

I like the location, at the end of Bocagrande near Hotel Caribe. Main reception staff and helpful and friendly. It has an enticing pool, in the photos. Reality is the view to the beach just across the road is blocked by a cheap black mesh material covering the fence and you can only swim 9am to 6pm. The whole pool... More 

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Barranquilla
Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 21, 2013

It's really not a good idea even to try this hotel, you can find a much higher end hotel for the same price in Cartagena. This low end Hotel with a dirty pool. Linings in the rooms are roughf and matresses aren't really confortable (really hard). The lobby is really noisy and when I was there it was kind of... More 

Was this review helpful? Yes 2
New York City, New York
Top Contributor
90 reviews 90 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed August 26, 2013

excellent customer service, very poor cleaning. I paid for late check out and the chamber made don't even replace the tawels for clean ones, but the rest of the people very helpful. Breakfast excellent, not large portion as people in other countries are familiar but enough to feel satisfy and start your day happy. Safety boxes available, the hotel pictures... More 

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Amsterdam, Noord-Holland, Netherlands
Contributor
16 reviews 16 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 9, 2013

After reading a lot of reviews about many hotels here in Cartagena before booking, we found that all the prices in and around Cartagena are ridiculously high. This being said, the price of the Hotel Playa Club is relatively low and therefore we came here with low expectations, as well as heaving read the reviews on Tripadvisor. We were positively... More 

Was this review helpful? Yes 1
Jaime V, Jefe de Calidad at Hotel Playa, responded to this review
Google Translation

Obtener comentarios como el suyo, es los que nos motiva a seguir trabajando por mejorar cada vez, el servicio que... More 

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