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Hotel Puertas de Cartagena

Certificate of Excellence
Sargento Mayor 6 -05 | centro historico, Cartagena 57, Colombia
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Hotel Puertas de Cartagena
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Ranked #31 of 127 Cartagena B&B and Inns
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
TauroGio Brussels, Belgium
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77 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brussels, Belgium
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in Cartagena for three days. This place is basic, clean, staff is ok, breakfast is good on a la carte basis. Of course, a swimming pool was much missed. Fair for a short stay and good price - quality.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2015 via mobile

Spent two nights here in early January. Hotel is located in the old town, which is great, though a bit on the outskirts. A little skiddish at night, but also means there's little noise. Has AC and hot water. My only qualems with this place is that we asked the front desk lady to call the Marsol bus to reserve... More 

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Tampa, Florida
Contributor
19 reviews 19 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 4, 2014

We stayed 3 days at this hotel. I wanted to emphasize that A/C worked because I read before we went that that has been the issue for other guests. The breakfast included fresh fruit, freshly made juice, coffee, banana bread and your choice of main dish (omelette, eggs, arepas, etc.) Really good! The hotel is in a very good location... More 

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Panama City, Panama
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed October 7, 2014

I stayed for 3 nights at the Puertas de Cartagena. It is in the old city so I guess one can not expect much. This hotel got 2 stars from me for the fact it was clean. That is it. Air con is bad, the breakfast and mutual area is tiny and HOT. The breakfast it self was to me... More 

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New York, New York, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 30, 2014

We spent two nights here during our honeymoon in August 2014 and experienced some awful customer service. While I would agree that it is a fairly clean hotel with a decent (albeit small) breakfast in a central location, we were treated poorly by the night manager to the point that it completely ruined our stay. On the second night we... More 

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Vancouver, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 28, 2014

We stayed 5 nights and really enjoyed our stay here as it was in a great central location and our room was spacious, clean and quiet. The breakfast was good with banana bread, fresh fruit and juice, eggs, arepa etc. The hotel was very secure as guests must be buzzed in for entry and there is a safe in the... More 

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Cambridge
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 8, 2014

Fantastic location, in the walled city. We had room 12 which had its own spiral stair case leading up to it. The room was really big with a comfy bed. The room and bathroom were clean. The shower was hot and powerful. The service was friendly. Great value. Would definitely recommend this hotel.

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Melbourne, Australia
Top Contributor
120 reviews 120 reviews
47 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed October 5, 2013

We stayed here for 2 nights before heading to Santa Marta and then back again the night before our flight. The staff are friendly, particularly Mike who is on during the morning. They organised our transport to Santa Marta without any hassle, and let us book the final night and stay in the same room (though sitting in the room... More 

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Gainesville, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 3, 2013

This hotel is located right next to one of the top 3 hotels in cartagena giving you an idea of the quality of the location. The service was friendly and the breakfast was wonderful. I can't wait to go back

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Cape Town Central, South Africa
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 6, 2013

This hotel is charming. The staff couldn't have been more helpful. Best breakfast I've had in Colombia. Air conditioning thay actually works. Quiet yet in the hub of things. You can walk everywhere you need to from here.

Was this review helpful? Yes 3
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