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Hotel Bantu

Calle de la Tablada 7-62 | Historic Center, Cartagena 130001, Colombia
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1 room 1 guest
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299 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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New York City, New York
1 review
5 of 5 stars Reviewed 4 days ago NEW

Stayed only one day but i definitely will be back. It is located in old city waking around is fun and bunch of good restaurants. my room was great smell like a flower. customer service excellent. I suggest every one. However they have very small pool...

Was this review helpful? Yes
Arleth , Gerente at Hotel Bantu, responded to this review

Good morning. Dear guest, We're very pleased to know that you enjoyed your stay in our Bantú Hotel. It's always a pleasure for us to be able to serve you. We hope to hear from you very soon. Best regards, Arleth Avilez. More 

Bath, United Kingdom
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel is a beautiful boutique style hotel. Our room was large and extremely clean and comfortable. Breakfast was delicious and staff very friendly and helpful. The resident toucans were friendly too! A charming place to stay with touches of luxury.

Was this review helpful? Yes
Arleth , Gerente at Hotel Bantu, responded to this review

Good morning. Dear guest, It's always a pleasure to serve you and that you chose our Bantú Hotel for your stay in Cartagena. We hope to have you back again in the near future. Best regards, Arleth Avilez. More 

Salt Lake City
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Hotel is nicely located. It is clean and the breakfast was good. The staff is unique. They can smile while lying to you. We got there at 5 PM. We were told the rooms were not ready. So, we went out to dinner. On return they said there was a problem with the reservation. They had a room with only... More 

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Arleth , Gerente at Hotel Bantu, responded to this review

Good Morning! Dear guest, We're extremely sorry to know your stay wasn't as planned, but we very much appreciate your review as it would let us work on all those details you felt we need to improve. We hope this experience will not affect your future decisions, when coming back to Cartagena, and still consider us to be your temporary... More 

miami
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

A friend and I just stayed for a few days at the bantu hotel. The staff was very friendly and helpful. Our room was nicely decorated, but had an odd odor and we could hear water running, along with noise from the street, which was directly outside our window. We planned to be busy touring most days, but planned to... More 

Was this review helpful? Yes 1
Arleth , Gerente at Hotel Bantu, responded to this review

Good morning. Dear guest, We appreciate your time reviewing your stay in our Bantu Hotel. We absolutely pay attention to your feedback and will work as soon as possible on all of those details you mentioned. Best regards, Arleth Avilez. More 

Toronto, Canada
Level Contributor
56 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed July 5, 2015

Pros Clean spacious rooms tastefully decorated Safe Free Wifi In the heart of the old city close to all attractions Unique boutique hotel to stay in Cons Not a luxury hotel by any standards. Sofitel would be my recommendation Service hit and miss Dinner average at best. Serving times slow. Room doors are slightly ajar leaving a midline crack through... More 

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Arleth , Gerente at Hotel Bantu, responded to this review

Good afternoon. Dear guest, We highly appreciate your feedback and will work on those cons you mentioned as we are on continuous improvement. It was a pleasure having you on our hotel and hope you're back as soon as possible. Best regards, Arleth Avilez. More 

Fairfield, California
Level Contributor
97 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
5 of 5 stars Reviewed June 24, 2015

I stayed three nights at Hotel Bantu with a tour group. It is located in the walled city, near the Madrid Plaza. The big wooden entry door opens to a lush courtyard and luxurious accommodations. The hotel is comprised of two large mansions on two levels. My bed was so comfortable I never wanted to leave it. And the location... More 

Was this review helpful? Yes 2
Arleth , Gerente at Hotel Bantu, responded to this review

Good afternoon. Dear guest, It's always a pleasure serving you and letting us be your temporary home during your stay. We appreciate the fact you like our little Tato, which is forever making everybody smile. Hope to have you again with us in the near future. Best regards, Arleth Avilez. More 

Maracaibo, Venezuela
Level Contributor
244 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 stars Reviewed June 24, 2015

My friends and I stayed here for 4 nights and overall enjoyed our stay. Pros: -Good location -Friendly staff -Amaaazing beds -Very clean -Decent breakfast -Jacuzzi, sauna, and Turkish bath -Beautiful decor and common areas (lobby and rooftop) -Great air conditioning in the room (very necessary!) Cons: -There was not a light-blocking curtain in our room (208) so we were... More 

Was this review helpful? Yes 2
Arleth , Gerente at Hotel Bantu, responded to this review

Good afternoon. Dear guest, Reviews like yours are always very helpful. Getting to know which are our cons in your opinion, makes it easier for us to know where we need to focus more specifically. A pleasure to serve you in our Bantú Hotel and hope to see your again very soon. Best regards, Arleth Avilez. More 

Los Angeles
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 3, 2015

Great location, particularly if you tend to get lost. Everyone knows the square nearby, so getting directions is easy. Besides easy to find, the location is in the old city, near the supermarket (always a joy), with interesting street vendors (the food looked so delicious) and good shops and restaurants nearby. Breakfast was excellent. The rooms open on to an... More 

Was this review helpful? Yes 2
Arleth , Gerente at Hotel Bantu, responded to this review

Good afternoon. Dear guest, It's a pleasure to serve you and we are glad you enjoyed your stay at our Bantú Hotel. We appreciate your time to write a nice review of us. You're forever welcome and hope to see you again very soon. Best regards, Arleth Avilez. More 

San Jose, Costa Rica
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 27, 2015

I recently stayed 9 nights at the Hotel Bantu in Cartagena. My room was cool, spacious and always clean. All the employees were friendly, competent and knew their jobs well. The location is perfect for plazas, fine restaurants and being able to walk everywhere. And Cartagena is always a joy for me to visit.

Was this review helpful? Yes 1
Arleth , Gerente at Hotel Bantu, responded to this review

Good afternoon. Dear guest, On behalf of Bantú Hotel, we want to thank you for choosing us during your stay in Cartagena. It's always a pleasure having you and hope to see you again very soon. Best regards, Arleth Avilez. More 

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