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All 117 Cartagena hotels

Hotel Dorado Plaza

3.0 of 5 Hotel   |   Av San Martin 4 - 41 | Bocagrande, Cartagena, Colombia
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Hotel Dorado Plaza
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Ranked #106 of 117 Hotels in Cartagena
A recent review
5 of 5 stars Reviewed July 5, 2014
juloy2014 Phoenix, Arizona
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476 reviews from our community

Traveler rating
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    81
    59
    98
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158
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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English first
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This hotel is not recommendable at all. Beginning with the very old installations that lack any maintainance, the slow service, old and dirty rooms. This place lacks any application of common sense of good management. During our stay, 1/2 elevators was out of order constantly, whilst the other one worked partly. Cueing up for several minutes for taking a lift... More

Was this review helpful? Yes 1
Phoenix, Arizona
1 review
5 of 5 stars Reviewed July 5, 2014

We have the best vacation ever in this hotel, great location you walk outside and there is the beach, I love the people, the food is excellent , very clean, super organized , great shows in the evening. I totally recommend Hotel Dorado Plaza to everyone.

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HotelDoradoPlaza, Director de Relaciones con Clientes at Hotel Dorado Plaza, responded to this review

Dear guest juloy2014, Greetings First of all we want to thank you for your opinion, It is such a pleasure to receive this great compliment from you. Thank you for outstanding our location close to the beach and our employees who are always commited to serve. It is good to know you liked our food, the night shows and our... More

Medellin, Colombia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 7, 2014

Very very old installations without maintenance, the food was not good, the same during each meal, dirty restrooms, poor service, the amenities extremely basic, it was scared try to use the elevator, expensive Benefit vs cost and not worth it

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HotelDoradoPlaza, Director de Relaciones con Clientes at Hotel Dorado Plaza, responded to this review
Google Translation

Estimada Huésped Tatiana A, Cordial Saludo, Muchas de antemano por haberse tomado el tiempo en transcribir su opinión con respecto... More

Lima
Contributor
16 reviews 16 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 3, 2013

Typical of big hotels, there is so much going on all at the same time -- you will never be bored at this hotel :) Food is served all day long, buffet style - reception provides color-coded wrist tags for this the moment you check in. Beach is right across the street, hotel has a small pool. Live band every... More

Was this review helpful? Yes 1
Cleveland, Ohio
Senior Contributor
45 reviews 45 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed July 30, 2013

The Good: Meals included, open bar from 11 AM - 11 PM, in room AC is very cold, great views if you're on the ocean side, WiFi in the lobby, pool access, great location for shopping and sightseeing. Good place to stay if you're on a budget and you won't be spending time in the hotel. The Bad: Rooms are... More

Was this review helpful? Yes 2
Lima, Peru
Top Contributor
78 reviews 78 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed May 14, 2013

This is a budget hotel and it´s OK for what you go to Cartagena, sightseeing and not staying at the hotel. Maybe if you are local you may go to the tiny pool or to the not very good beach in front of the hotel, they give you towels and try to keep all the vendors from attacking you (not... More

Was this review helpful? Yes 3
HotelDoradoPlaza, Guest Relations Manager at Hotel Dorado Plaza, responded to this review

Dear Guest Alejandro_Piscoya, We want to let you know the renovations we have done in our Hotel, especially in the rooms which now are equipped with 32" led TVs so that you can enjoy your favorites programs in the tube. The free WIFI access will let you keep in contact with your friends, your office or your loved ones. The... More

Medellín, Antioquia, Colombia
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 8, 2013

I just came back from this hotel, I had a little budget for my trip! This is one of the few hotels of Cartagena that offer all inclusive service! The Food is excellent breakfast, lunch, dinner; different options you can choose in the three meals. Also you have snacks and as many drinks you want during the day and at... More

Was this review helpful? Yes 2
Cartagena
1 review
3 of 5 stars Reviewed February 14, 2013

The hotel needs some maintenance in the rooms, as it is very old.It is very good in the provision of the three meals, which I consider are excesive regarding quantity.better maintenance and less food will give a right balance.

Review collected in partnership with Easytobook.com

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Cali, Colombia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 6, 2013

This is the worst hotel ever. the reception office is really hot. There is just a small fan for such a big space. The elevators are small, smelly and slow. The rooms and the hallways also smell like must. the bathroom is small, smelly and dirty. The tub is blocked and you have to wait a long time for the... More

Was this review helpful? Yes 1
HotelDoradoPlaza, Guest Relations Manager at Hotel Dorado Plaza, responded to this review

Dear Guest yuri m, We are entitled to give you a better impression , if you give yourself the opportunity to live a great time with us. You can experience something better with our renovations in the rooms and in our restaurants. we had a plan against the infections so that you could enjoy of a better enviroment. Don't hesitate... More

Sudbury, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed March 19, 2012

The Good part, was the price,the location,the people I met and the coffee.I stayed at this place for 14 days from Feb 27/12 to Mar 12/12. I usually travel solo,so, when I saw that the mark up rate from double to single occupancy was less than 15% (ie $869 double vs $999 single) it was a no brainer.The location is... More

Was this review helpful? Yes 6
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Additional Information about Hotel Dorado Plaza

Address: Av San Martin 4 - 41 | Bocagrande, Cartagena, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Dorado Plaza 3*
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Also Known As:
El Dorado Cartagena
Hotel El Dorado

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