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Hotel Dorado Plaza

Av San Martin 4 - 41 | Bocagrande, Cartagena, Colombia
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1 room 1 guest
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636 Reviews from our TripAdvisor Community

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Traveler rating
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    163
    118
    77
    126
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
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  • Mar-May only
    (161)
  • Jun-Aug only
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  • Dec-Feb only
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Pembroke Pines, Florida
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel in July for 10 days on a trip with my my mother and her friend. I thought it would be a great option being that it was all inclusive and right on the strip easily accessible to everything. Boy, was I wrong! The food was horrible!!! Even though I am on vacation, I am still... More 

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West Palm Beach, Florida
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed July 27, 2015

This hotel is horrible from the entrance to the exit. This hotel at the check-in the staff was rude and made us wait for over 45 minutes. They presented us with a bracelet without letting us know that it was for breakfast only instead of the all inclusive as it states on the page to book the reservation. The elevator... More 

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Travelers are raving about these Cartagena hotels

1 review
1 of 5 stars Reviewed July 26, 2015

I made the reservation using getaroom.com first problem, they offered kids free and when we arrived to the hotel, the receptionist told us that they don't have that plan and we had to pay for our kid. The hotel is awfull,the reception is horrible, elevators don't work, construction on top of guests, noisy, no iron in the room or to... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 21, 2015

I knew of this hotel because I use to visit it in the sixties. It looked then like a good place to stay. NOT ANYMORE!! this hotel does not make it to be starred. On a scale of 1 to 10 I would rate it as -1. The room I got the paint was peeling off the walls. The air... More 

Was this review helpful? Yes 1
Carlinville, IL
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 11, 2015

When we arrived there we are told that we must wear a wrist bracelet to identify us as guest. This regulation would fortell the rest of our 1 night stay there. We were shown a room that was nice and cool. I noticed that the pillow smelled of mildew. We decided to take a nap, and we could not control... More 

Was this review helpful? Yes 1
Cartagena District, Colombia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 28, 2015

Several days befoore our trip, the Hotel called to say that they were increasing the price per night. We refused to agree to the increase, since we had a confirmation of the price. We paid the confirmed price with bank transfer, as per their request. Upon arrival at 1700 we found out that our reservations had mysteriously "disappeared", even tho... More 

Was this review helpful? Yes 1
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 11, 2015

Check in took 3 hours for some of us. We found cockroaches in one of the rooms, washroom wasn't working and the walls had mold build up. The mold was actually very common in all of the rooms (5 rooms). Beds seem outdated. Elevators, walls, floors, lobby, kitchen, everything is just outdated. It's common to find the patio furniture full... More 

Was this review helpful? Yes 1
La Calera
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 26, 2015

I was invited to a conference and the organizers picked this hotel for me. Everything was wrong. It smells bad, check in took 40 minutes at 11,30 pm when there was no one else waiting, there is no hot water in the shower and the pressure is lousy. Wifi only works in the lobby. Everything seems unclean and sticky, it´s... More 

Was this review helpful? Yes 1
Providence, Rhode Island
1 review
1 of 5 stars Reviewed March 22, 2015

My family warned me that this was a great hotel back in the day, but it's gone downhill. My vacation was ruined due to still using paper, despite having a computer, which didn't state that Expedia booked 2 people per room. Now I'm paying for 2 rooms, they wouldn't allow my family to go to the room that I booked... More 

Was this review helpful? Yes
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 6, 2015 via mobile

Service: 45 min to check in, after that I used 15 min every time I tried to contact personell. Some staff was nice, but the ones in reception was not interested in helping. And I speak fluent spanish and English. The room: Was not cleaned when we arrived, we took a 3 hour walk. Still not clean when we came... More 

Was this review helpful? Yes 2
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