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All 117 Cartagena hotels

Hotel Estelar Oceania

3.0 of 5 Hotel   |   Calle 1# 3-231 El Laguito, Cartagena, Colombia
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Ranked #76 of 117 Hotels in Cartagena
A recent review
4 of 5 stars Reviewed December 28, 2013
Silvan-SG St. Gallen, Switzerland
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84 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Medellín, Antioquia, Colombia
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed March 25, 2014

I just got back from a 3 night stay at this hotel. The staff was very friendly, the room was huge and very confortable and it's also in a very good location. Everything went on really well except that we were never told by any of the staff members that there was a $25.000 COP charge per person for breakfast,... More

Was this review helpful? Yes 1
LuzMeryG, Gerente at Hotel Estelar Oceania, responded to this review

Thank you very much for taking the time to share your comments from your recent stay with us at Hotel. We appreciate your feedback and the areas you have highlighted for our attention. I would like to begin by expressing my sincere apologies for a number of instances where your experience at HOTEL was not delivered to your expectations. More

St. Gallen, Switzerland
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 28, 2013

A friend and I staid a few days ago at this hotel. We each got a double room at a reasonable rate. On top of it we were in good company as locations go, located right across from the Hilton. We came in from Bogotá, which was rather on the chilly side in days ahead, so we were looking forward... More

Was this review helpful? Yes 1
LuzMeryG, Gerente at Hotel Estelar Oceania, responded to this review

We appreciate your time in sharing your experience at the Hotel Estelar Oceanía. Your constructive feedback will help us to continually improve. We hope we will have the opportunity to welcome you back to our Hotel in the near future once again. More

Trinidad
Contributor
16 reviews 16 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 1, 2013

I stayed at Hotel Estelar, Grand Playa, Manzanillo in July 2013 along with 55 other persons from Trinidad. Overall, it was a good experience but there were some negative ones as well. For such a small hotel, the staff did not always do what they were supposed to, for example, during meal times, dirty plates were left for a long... More

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LuzMeryG, Gerente at Hotel Estelar Oceania, responded to this review
Google Translation

En nombre de mis compañeros del Hotel Estelar Grand Playa Manzanillo ubicado también en la ciudad de Cartagena le damos... More

Moscow, Russia
Top Contributor
76 reviews 76 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 19, 2013

We stayed in Estelar for three nights in January 2013. The rooms were OK, clean and spacious, but not cosy whatsoever. The AC was too cold, eg when set at maximum (30 Celsius) it would be still freezing cold in the room. Not sure what's the reason but bedding and other fabrique in the room felt dump. Breakfast is very... More

Was this review helpful? Yes 1
LuzMeryG, Gerente at Hotel Estelar Oceania, responded to this review

Further to your stay at the Hotel Estelar Oceanía over January 19, I am in receipt of your feedback which you very kindly took the time to complete online. Naturally, we are extremely concerned to read your review, but are very glad you have detailed your complaints. It is only by guests sharing frank and honest feedback such as this... More

Treasure Island
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 17, 2012

A standard 3star hotel. Don't expect charm or attention to detail; you will not get it here. My room was clean with a good bed, hot water (90% of the time), and a solid AC. They have a very small (approx. 1 meter deep, 6.5 meters long, 3.5 meters wide) but clean pool. The staff is kind, well-meaning, helpful and... More

Was this review helpful? Yes 2
LuzMeryG, Gerente at Hotel Estelar Oceania, responded to this review

Further to your stay at the Hotel Estelar Oceanía over August 17, I am in receipt of your feedback which you very kindly took the time to complete online. Naturally, we are extremely concerned to read your review, but are very glad you have detailed your complaints. It is only by guests sharing frank and honest feedback such as this... More

Bogota, Colombia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 17, 2012

First of all, the previous review that talks about 3 pools, a specialty restaurant and shuttle service is incorrect. It must be a review of another hotel because the Hotel Estelar Oceanía does not have any of those amenities. Just came back from an 11-night stay at the Hotel Estelar Oceanía. Overall, I think it's a very adequate mid-level hotel... More

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LuzMeryG, Gerente at Hotel Estelar Oceania, responded to this review

Thank you for recommending Hotel Estelar Oceanía on Tripadvisor and for taking the time to post a review of your recent stay with us. I am very pleased to read your positive comments. I have carefully noted your feedback regarding our diferent areas and can assure we will address this immediately. Furthermore, we are already considering solution in the near... More

Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 9, 2012

This hotel was very nice on the whole, but here are some pluses and minuses: Plus side first: Hotel had three nice pools--- one for kids, one was a quiet pool, and one had the usual dj trying to be a rapper, which was odd since nearly everybody staying at the hotel was 40+(maybe Russell Simmons was going to stay... More

Was this review helpful? Yes 1
LuzMeryG, Gerente de Hotel Estelar Oceanía at Hotel Estelar Oceania, responded to this review

We appreciate your time in sharing your experience at the Hotel Estelar Grand Playa Manzanillo at Cartagena too. Your constructive feedback will help us to continually improve. We hope we will have the opportunity to welcome you back to our Hotel Estelar Grand Playa Manzanillo in the near future once again. More

Medellín, Colombia
Top Contributor
166 reviews 166 reviews
84 hotel reviews
132 helpful votes 132 helpful votes
2 of 5 stars Reviewed March 6, 2012

Unless you want to pay for a "4 star hotel" which is really a 3 star one, but with an overall experience of less that a 2 star stay... stay away. I almost never write bad reviews about any place, because my tolerance leve is quite high and don't relly care about little details. I'm not a picky client either,... More

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Hoteles_Estelar, E-Commerce at Hotel Estelar Oceania, responded to this review
Google Translation

Buenos Días Sr. Yepes Reciba cordial saludo, hemos recibido en detalle sus comentarios sobre los inconvenientes presentados en su pasada... More

Medellín, Colombia
Top Contributor
166 reviews 166 reviews
84 hotel reviews
132 helpful votes 132 helpful votes
5 of 5 stars Reviewed August 11, 2011

Out of the 10-12 hotels I know in Cartagena, this is a top 5 overall pick! Why? Great deal and value. It's not a 5-star hotel, but you have the comfort of a 4-star for the price of a 2 or 3 star place. that's it! I went with my wife but spent one of the two nights on a... More

Was this review helpful? Yes 1
Hoteles_Estelar, E-Commerce at Hotel Estelar Oceania, responded to this review

Good Afternoon Dear Guest, Thank you for your positive review of your recent stay with us at Estelar Oceanía. We keep on working hard to provide our guests an excellent experience during their stay. Hoteles Estelar is very pleased that you enjoyed your stay and didn´t want to leave us. We would like to invite you to visit us in... More

Buenos Aires, Argentina
Top Contributor
56 reviews 56 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed June 13, 2011

Just got back from 11 nights at this property, which could not enjoy a better location in a quiet area of Cartagena, next to the Hilton. The property itself is extremely nice. The rooms are huge and the hotel is extremely clean. If they would only take care of a few problems, my review would be totally different. Number one... More

Was this review helpful? Yes 2
LuzMe, Gerente at Hotel Estelar Oceania, responded to this review

Thank you very much for taking the time to share your comments from your past stay with us at Hotel Estelar Oceania. We appreciate your feedback and the areas you have highlighted for our attention. I would like to begin by expressing my sincere apologies for a number of instances where your experience at Hotel was not delivered to your... More

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Additional Information about Hotel Estelar Oceania

Address: Calle 1# 3-231 El Laguito, Cartagena, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Estelar Oceania 3*
Number of rooms: 46
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Also Known As:
Estelar Oceania Hotel

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