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Hotel Costa Del Sol

Bocagrande, Avenida 1a Calle 9, Esquina, Cartagena, Colombia
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Best prices for: 1 room 1 guest
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Hotel Costa Del Sol
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Hotel Costa Del Sol
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399 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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  • French first
  • German first
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  • Portuguese first
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3 reviews 3 reviews
3 of 5 stars Reviewed March 27, 2015

The place was clean when we showed up. The room had a phenomenal view and the food was pretty decent seeing that it was free. Both pools were well kept and the staff was very friendly and helpful. I would recommend trying this place out!

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Peterborough, Canada
1 review
1 of 5 stars Reviewed February 27, 2015

You need to change the photos showing what this hotel looks like now. This is the dirtiest hotel I've ever stayed at. Had to go to the desk several times as housekeeping took the towels and never left us any. No hot water. Shower head damaged. The halls were dark and dingy. The best part of the food was the... More 

Was this review helpful? Yes
Brisbane, Australia
1 review
1 of 5 stars Reviewed January 31, 2015 via mobile

This hotel literaly stink. Lift doesn't work, food price included is bad, people is incompetent. This is a kind of All Inclusive for rats. I was there for four nights and never had my room cleaned, towels or even the bed make. I hope you never waste your money in this hotel, there are others better options in the city.... More 

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New York
1 review
1 of 5 stars Reviewed January 29, 2015

Costa Del Sol is by far the worst hotel i've ever stayed in. And I'm a pretty low key person when it comes to the hotels- give me a shower and a bed with clean sheets and I'll be happy. A couple of things you should know: 1) hotel doesn't have a beach and doesn't offer beach towels 2) food... More 

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Phoenix, Arizona
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 4, 2014

This hotel is by far the worse most disgusting property I have ever seen. Do not be fooled by the pictures, they are all old and not accurate. This hotel will ask to be prepaid and you will never see your money again. Our nightmare started from the moment we checked in. Our phone did not work , the air... More 

Was this review helpful? Yes 1
Bogota, Colombia
2 reviews
1 of 5 stars Reviewed November 3, 2014

The only good thing about this hotel is the location. The service is awful!!! I asked for towels the first day i got here, and nothing... Next day i asked again... Nothing. I went to the front desk to ask... Nothing. 3 days later (my last day here) i finally got the towels!!!! Not to mention that i asked for... More 

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Astana, Kazakhstan
Top Contributor
51 reviews 51 reviews
51 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed August 28, 2013

This hotel gets a very bad rap in the reviews on different sites and most of it is probably deserved. Let me say from the outset that it is a one star hotel; it is an informal, beach-hostel, flip-flops, let-your-hair-down kind of hotel; it is a hotel that caters to locals rather than to foreigners. The hotel-plan is all-inclusive which... More 

Was this review helpful? Yes 4
Negril, Jamaica
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 6, 2013

Only location is good. And one person on the front desk was very helpful. Anyway if you have problems or questions the staff will always help you. Food is very bad compare to other all-inclusive and only breakfast hotels in Cartagena where i have also been during my vacation. At the same time prices for rooms are very high. There... More 

Was this review helpful? Yes 1
Tampa, Florida
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 9, 2013

The pictures on the Internet looked very nice, but it wasn't like that. The hotel smelled bad, everything was really dirty, and they have horrible service. I called several times to request towels and toiletries, and they said that they were coming but never showed up. It's a shame because it's in a great location. I wouldn't recommended to anybody.

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Warri, Nigeria
2 reviews
1 of 5 stars Reviewed January 12, 2013

Dirty, ugly, terrible service, makeshift beds, no maintenance. The same breakfast and the same food every day, total chaos Too bad being Colombian and talking bad about this hotel. I and my family felt very bad at that hotel?

Was this review helpful? Yes
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208 photos of this hotel

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Pool/beach area (21)
Hotel & grounds (42)
Room/suite (48)
Bathroom (14)
View from room (19)
Dining (2)
Family/play areas (3)
Business center/function rooms (1)
Other (57)

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Hotel & grounds (1)
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