We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Costa Del Sol

2.0 of 5 Bocagrande, Avenida 1a Calle 9, Esquina, Cartagena, Colombia
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hotel Costa Del Sol
Professional photos View all
Browse nearby
Hotel Costa Del Sol
Write a Review

344 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Phoenix, Arizona
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This hotel is by far the worse most disgusting property I have ever seen. Do not be fooled by the pictures, they are all old and not accurate. This hotel will ask to be prepaid and you will never see your money again. Our nightmare started from the moment we checked in. Our phone did not work , the air... More 

Was this review helpful? Yes
Bogota, Colombia
2 reviews
1 of 5 stars Reviewed November 3, 2014 via mobile

The only good thing about this hotel is the location. The service is awful!!! I asked for towels the first day i got here, and nothing... Next day i asked again... Nothing. I went to the front desk to ask... Nothing. 3 days later (my last day here) i finally got the towels!!!! Not to mention that i asked for... More 

Was this review helpful? Yes
Astana, Kazakhstan
Senior Contributor
43 reviews 43 reviews
43 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed August 28, 2013

This hotel gets a very bad rap in the reviews on different sites and most of it is probably deserved. Let me say from the outset that it is a one star hotel; it is an informal, beach-hostel, flip-flops, let-your-hair-down kind of hotel; it is a hotel that caters to locals rather than to foreigners. The hotel-plan is all-inclusive which... More 

Was this review helpful? Yes 4
Negril, Jamaica
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 6, 2013

Only location is good. And one person on the front desk was very helpful. Anyway if you have problems or questions the staff will always help you. Food is very bad compare to other all-inclusive and only breakfast hotels in Cartagena where i have also been during my vacation. At the same time prices for rooms are very high. There... More 

Was this review helpful? Yes 1
Tampa, Florida
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 9, 2013 via mobile

The pictures on the Internet looked very nice, but it wasn't like that. The hotel smelled bad, everything was really dirty, and they have horrible service. I called several times to request towels and toiletries, and they said that they were coming but never showed up. It's a shame because it's in a great location. I wouldn't recommended to anybody.

Was this review helpful? Yes
Warri, Nigeria
2 reviews
1 of 5 stars Reviewed January 12, 2013

Dirty, ugly, terrible service, makeshift beds, no maintenance. The same breakfast and the same food every day, total chaos Too bad being Colombian and talking bad about this hotel. I and my family felt very bad at that hotel?

Was this review helpful? Yes
Top Contributor
156 reviews 156 reviews
36 hotel reviews
158 helpful votes 158 helpful votes
1 of 5 stars Reviewed May 29, 2012

Starting with the positives here. So, staff friendly and welcoming. In particular the girls in the dining area were very good. The food was just ok. The breakfast arepas were possibly made from cardboard, 24 hrs before, but the eggs were good (scrambled, fried or boiled, as was the fruit selection, but good fruit disappeared quickly, and they were slow... More 

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 15, 2012 via mobile

In the middle of our second night someone used a key (either a master key or reception had given someone who had requested a key to our room) to get into our room at 1am. Upon our screams the person fled. When we told reception they were neither apologetic or helpful in resolving this. The safe in our room didn't... More 

Was this review helpful? Yes 1
Zihuatanejo, Guerrero, Mexico
Top Contributor
57 reviews 57 reviews
33 hotel reviews
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed April 22, 2012

The room was horrible, I would not step into the pool because it looked so nasty. I was trying to stay at a cheap place in Cartagena, I was very upset that I had prepaid for this horrible hotel. There was never hot water, the AC was on nonstop and made out room feel like an ice box. The hotel... More 

Was this review helpful? Yes 2
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 9, 2012

hard to find a good deal in cartagena,its funny you can get a better deal in the usa than these other countries.the food is not good but you have to pay for it,it is included in the price.the place is run down i was there 4 nights and never got hot water.i should be the manager there i could turn... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Costa Del Sol? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Costa Del Sol

Address: Bocagrande, Avenida 1a Calle 9, Esquina, Cartagena, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Costa Del Sol 2*
Number of rooms: 250
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, HotelTravel.com, Despegar.com, TripOnline SA, Travelocity, Odigeo and Tingo so you can book your Hotel Costa Del Sol reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Costa Del Sol Cartagena
Costa Del Sol Hotel
Hotel Style:
#30 On the Beach Hotel in Cartagena

193 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (193)
Room/suite (45)
View from room (17)
Pool/beach area (18)
Hotel & grounds (37)
Bathroom (14)
Dining (2)
Family/play areas (3)
Business center/function rooms (1)
Other (56)

Management photos: Courtesy of the property manager

All management photos (1)
Hotel & grounds (1)
Hotels you might also like...
Check In Check Out
Price Your Stay