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Hotel Costa Del Sol

2.0 of 5 Bocagrande, Avenida 1a Calle 9, Esquina, Cartagena, Colombia
#110 of 117 hotels in Cartagena
302 Reviews 2 of 5 stars
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Hotel Costa Del Sol
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Hotel Costa Del Sol
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  • Reviews (302)
  • Photos (173)
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302 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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English first
Astana, Kazakhstan
Senior Contributor
43 reviews 43 reviews
43 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed August 28, 2013

This hotel gets a very bad rap in the reviews on different sites and most of it is probably deserved. Let me say from the outset that it is a one star hotel; it is an informal, beach-hostel, flip-flops, let-your-hair-down kind of hotel; it is a hotel that caters to locals rather than to foreigners. The hotel-plan is all-inclusive which... More

Was this review helpful? Yes 3
Negril, Jamaica
1 review
2 of 5 stars Reviewed July 6, 2013

Only location is good. And one person on the front desk was very helpful. Anyway if you have problems or questions the staff will always help you. Food is very bad compare to other all-inclusive and only breakfast hotels in Cartagena where i have also been during my vacation. At the same time prices for rooms are very high. There... More

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Tampa, Florida
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 9, 2013 via mobile

The pictures on the Internet looked very nice, but it wasn't like that. The hotel smelled bad, everything was really dirty, and they have horrible service. I called several times to request towels and toiletries, and they said that they were coming but never showed up. It's a shame because it's in a great location. I wouldn't recommended to anybody.

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Warri, Nigeria
2 reviews
1 of 5 stars Reviewed January 12, 2013

Dirty, ugly, terrible service, makeshift beds, no maintenance. The same breakfast and the same food every day, total chaos Too bad being Colombian and talking bad about this hotel. I and my family felt very bad at that hotel?

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Top Contributor
125 reviews 125 reviews
30 hotel reviews
145 helpful votes 145 helpful votes
1 of 5 stars Reviewed May 29, 2012

Starting with the positives here. So, staff friendly and welcoming. In particular the girls in the dining area were very good. The food was just ok. The breakfast arepas were possibly made from cardboard, 24 hrs before, but the eggs were good (scrambled, fried or boiled, as was the fruit selection, but good fruit disappeared quickly, and they were slow... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 15, 2012 via mobile

In the middle of our second night someone used a key (either a master key or reception had given someone who had requested a key to our room) to get into our room at 1am. Upon our screams the person fled. When we told reception they were neither apologetic or helpful in resolving this. The safe in our room didn't... More

Was this review helpful? Yes 1
Zihuatanejo, Guerrero, Mexico
Top Contributor
57 reviews 57 reviews
33 hotel reviews
45 helpful votes 45 helpful votes
1 of 5 stars Reviewed April 22, 2012

The room was horrible, I would not step into the pool because it looked so nasty. I was trying to stay at a cheap place in Cartagena, I was very upset that I had prepaid for this horrible hotel. There was never hot water, the AC was on nonstop and made out room feel like an ice box. The hotel... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 9, 2012

hard to find a good deal in cartagena,its funny you can get a better deal in the usa than these other countries.the food is not good but you have to pay for it,it is included in the price.the place is run down i was there 4 nights and never got hot water.i should be the manager there i could turn... More

Was this review helpful? Yes 1
Miami Springs, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 19, 2012

Very few positive things to relate about my 11-day stay there Decembver, 2011. Urge everyone to not stay there. Staff overall friendly, but obviously harrassed and micromanaged by ownership, which is hands-on controlling manangement, to the detriment of the entire place. No hot water, although requested it daily several times. Air conditioning frigid at night, no controls in room, so... More

Was this review helpful? Yes 1
Galashiels, United Kingdom
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 16, 2011

I stayed at this hotel for 8 days and for me it was perfect. The staff were very friendly and helpful. Ok the rooms need a lick of paint etc but it was nothing too bad. The food was very good in the hotel and varied. Outside the hotel you get the usual people selling souvenirs, tee shirts etc. If... More

Was this review helpful? Yes 1
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Additional Information about Hotel Costa Del Sol

Address: Bocagrande, Avenida 1a Calle 9, Esquina, Cartagena, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Costa Del Sol 2*
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Also Known As:
Costa Del Sol Cartagena
Costa Del Sol Hotel

173 photos of this hotel

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All traveler photos (173)
Hotel & grounds (35)
Room/suite (39)
Pool/beach area (12)
Bathroom (14)
Family/play areas (3)
View from room (13)
Business center/function rooms (1)
Other (56)

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All management photos (1)
Hotel & grounds (1)
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Hotel Style
#30 On the Beach Hotel in
Hotel Class
Official Description (provided by the hotel)
Hotel Costa del Sol is located in Bocagrande, the best seafront place in Cartagena. We are close to the main tourist areas, just 10 minutes from the airport. We also have 6 meeting rooms with capacity up to 1000 people. ... more   less 
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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