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El Genoves Hostal

Certificate of Excellence
Calle Cochera de Hobo # 38 - 27, Cartagena 130001, Colombia
Hotel amenities
1 room 1 adult
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El Genoves Hostal
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103 Reviews from our TripAdvisor Community

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Level Contributor
35 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hostel is perfectly located in the old historic center in Carthagena. The hostel is small and cozy with a really small pool. Nice anyway to cool down after a day of exploring bloody hot Carthagena. The free breakfast is nice as well.

Helpful?
1 Thank Dennis S
foodiefriday, Manager at El Genoves Hostal, responded to this review

We are glad you had a great time with us Dennis S! Thank you for the review and all the best from Cartagena! ;) annamaria More 

Santa Monica, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 29, 2015

I spent a little over two weeks here in December and had a great experience. The staff are all genuine, amazing people who care about their tenets. Really can't say enough about them. I very rarely write reviews on here and they are the reason I am writing this one. This place is also great for meeting travelers. Hostels are... More 

Helpful?
Thank Greg K
foodiefriday, Manager at El Genoves Hostal, responded to this review

Loved the title of the review! :) thanks for your comments Greg and remember that you are always welcome here! best from Cartagena, Annamaria More 

Santa Marta, Colombia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 14, 2015 via mobile

We booked a three night stay but left after the second night due to bedbugs. Despite the claims on here and in person from the management that the place is fumigated every three months this was a major problem in at least two of the rooms. The cleaners did however evacuate the room for 2 hours and scrub/Hoover it- but... More 

Helpful?
1 Thank Michaela R
foodiefriday, Manager at El Genoves Hostal, responded to this review

We are sorry this happened to you Michaela. And here is the "problem sorted" reply from the manager ;) We take this issue very seriously and this is why we closed the hostel for one entire week. During this week we hermetically closed the dorms with a fumigation chemical for 4 days. After this we opened again and we painted... More 

Level Contributor
10 reviews
5 hotel reviews
5 of 5 stars Reviewed December 6, 2015 via mobile

The spanish and english speaking staff is always very friendly and helpful. Very clean bathrooms and kitchen (fully equiped). Pool and roof terrace invite you to spend the days here without leaving the hostel. Great and familiar atmosphere because of only few dorms and private rooms. We really enjoyed staying here and would definitely recommend it to everyone who is... More 

Helpful?
Thank Leo B
foodiefriday, General Manager at El Genoves Hostal, responded to this review

You made our day LeoB! :) Thanks a lot for taking the tome to write this review! All the best from Cartagena, annamaria More 

London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 6, 2015 via mobile

So this place was great. The pictures are very accurate it was so clean. The breakfast was basic toast and cereal with coffee still it was lovely. The bathrooms were clean and not so busy as there are a few. The rooms were clean and soft the lockers are small so take out what is really valuable and lock it... More 

Helpful?
Thank RemiRem
newcastle UK
Level Contributor
6 reviews
5 hotel reviews
3 of 5 stars Reviewed November 30, 2015

Good location, friendly helpful staff and small area for breakfast which helps stimulate conversation. I stayed a second time in a small 2 bedded dorm which I had to myself for less than a third of what I paid initially. Both rooms fairly basic but adequate. I would recommend but not for expensive private room! Staff coped well with my... More 

Helpful?
Thank emilynewcastleUK
Nakusp
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 26, 2015 via mobile

I really liked this place... I thought the staff were excellent, it had a chill vibe. A decent little pool that offered a getaway from the intense heat of the city. Breakfast was maybe a bit weak, but not a big deal. Clean dorms and great location .

Helpful?
Thank Che R
foodiefriday, Manager at El Genoves Hostal, responded to this review

Thanks a lot for taking the time to write this review Che R! All the best from Cartagena, annamaria More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 26, 2015 via mobile

I stayed in this hostel last august during my summer vacations in Colombia and I had a great experience. The hostel is a coosy place, of course not a five star resort but that's not what you're paying for ! I did not book before arriving, I just checked on the web site what kind of rooms did they have... More 

Helpful?
Thank Dando_Vueltas48
foodiefriday, Manager at El Genoves Hostal, responded to this review

Thank you for sharing your stories and taking the time to write this review! All the best from Cartagena :) annamaria More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 10, 2015 via mobile

This hostel was a great chill place to stay. It wasn't incredible; the breakfast is jam, bread, coffee, and cereal. The wifi is spotty but good for checking something really quickly. The staff is calm and helpful when necessary. The most accurate word is chill. You can meet travelers from all over, and they're mostly relaxed people looking for a... More 

Helpful?
Thank Katelyn J
foodiefriday, Manager at El Genoves Hostal, responded to this review

Thanks for your review Katelyn! Yep. We are a chill boutique hostel ;) More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 9, 2015 via mobile

This was a nice hostel in a perfect location but unfortunately I woke up and saw a few bedbugs on my bed and bites all over my leg (I was staying in the dorm room closest to the reception). I told the woman working at front desk and she allowed me to switch beds. After that I was paranoid and... More 

Helpful?
3 Thank Margarette C
foodiefriday, Manager at El Genoves Hostal, responded to this review

We are so sorry this happened to you Margarette. We do constant preventive fumigations (and have all the mattresses covered and protected) but there are some guests that, even though they know they backpacks have been exposed to many situations, they keep putting their backpacks on the beds. And this is when things like this occur.. and we have to... More 

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