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Hotel Almirante Cartagena Colombia

Avenida San Martin (Carrera 2) - Calle 6 # 5-125 (Esquina), Cartagena 130001, Colombia
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Hotel Almirante Cartagena Colombia
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Hotel Almirante Cartagena Colombia
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529 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars Reviewed 3 days ago NEW

I had a great time with my friends with the all inclusive plan. The service was excellent. And the food exquisite! Great location have the beach, nightclubs, casino, restaurants and shops so close. Recommend!!

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Charleston, South Carolina
1 review
1 of 5 stars Reviewed 3 days ago NEW

My experience was horrible. I went with my family and from the start the customer service was terrible. I'm from Colombia and has been to different hotels several times but this one was the worst stay. I feel bad because I took some non-Colombian family with me and I should have never gone to this hotel. I saw that the... More 

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Gustavo_Buelvas, Community Manager at Hotel Almirante Cartagena Colombia, responded to this review
Google Translation

Respetado huésped. Agradecemos su comentario pero lamentamos enormemente la percepción que tuvo del hotel, de nuestras instalaciones y de nuestro... More 

Bogota, Colombia
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 of 5 stars Reviewed April 23, 2015

We choose this hotel for our honeymoon as it was supposed to be a five stars hotel?, BUT, what we found arriving was bad service, not even one little smile on their faces, you feel like you are disturbing them, first of all: they sent us to a room that was not what we payed for, my wife who already... More 

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Medellin, Colombia
Contributor
11 reviews 11 reviews
5 hotel reviews
3 of 5 stars Reviewed April 20, 2015

It is a well located hotel in boca grande, friendly people and excellent facilities! The rooms are clean, bathrooms. Has a great view to playa de boca grande but If you guys are going in groups, dont even try to book by mail, find another way! Because they dont answer. Lost food, snacks etc it was good, but they must... More 

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Vancouver, Canada
Top Contributor
119 reviews 119 reviews
49 hotel reviews
161 helpful votes 161 helpful votes
3 of 5 stars Reviewed April 8, 2015

Please do not be fooled by the 5-stars that this hotel gives itself. It is nothing close. This is perhaps a 3.5 star hotel. If you are really looking for 5 star then perhaps consider - Sofitel Santa Clara / Ananda Hotel Boutique / Hotel Casa San Augustin / etc. Those are 5-Star hotels. OK, so there is nothing wrong... More 

Was this review helpful? Yes 1
Gustavo_Buelvas, Community Manager at Hotel Almirante Cartagena Colombia, responded to this review

Dear Guest We take this opportunity to inform you that in order to make you feel more comfortable and provide better service, we continue working hard and with enthusiasm. We are a modern hotel with our internal architecture inspired by the colonial era of the beautiful Cartagena de Indias. Our pool, located on the fifth floor, offers a spectacular panoramic... More 

Scottsdale, Arizona
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 19, 2015

No Tissue paper (Kleenex); Dead Roach in closet; No dresser to put clothes in; Old and Cheap furniture; Windows so dirty I had a hard time viewing the ocean; Rusty Shower handle; Shower ran from very hot to cold; light bulbs out; difficulty connecting to wi fi. hardly anyone spoke English; wind howled through a leaky window.

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Gustavo_Buelvas, Community Manager at Hotel Almirante Cartagena Colombia, responded to this review

Dear Guest. We would like to thank you for your comments on Trip Advisor, the largest network of travelers from around the Americas. We constantly work to ensure all our guests maximum comfort , exceeding their expectations and ensure their loyalty through our commitment of quality and warmth in Lodging, Food & Beverage, events , Recreation , Safety and Laundry... More 

Seoul, Korea
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 12, 2015

I'm visiting Cartagena for an exhibition now. This hotel is affordable five star hotel in expensive city of Cartagena, BUT it comes with a price - it's bit old and needs some touch. Pros and cons as follows; Pros; The rooms are spacious. The provide free wifi internet. Air conditioning works soooo well. There is a USB port with a... More 

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Gustavo_Buelvas, Community Manager at Hotel Almirante Cartagena Colombia, responded to this review

Dear Guest We take this opportunity to inform you that in order to make you feel more comfortable and provide better service, we continue working hard and with enthusiasm. We are a modern hotel with our internal architecture inspired by the colonial era of the beautiful Cartagena de Indias. We invite you to contact us and book us when You... More 

Arlington, Virginia
Senior Contributor
33 reviews 33 reviews
31 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 9, 2015 via mobile

I stayed in this hotel with a large group from work. The meeting arrangements were good, but the hotel infrastructure is in need of repair. As an example of the poor maintenance, I was given a room with a broken door latch. Upon arriving to the room, I asked for it the be fixed the next day (it was late... More 

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Gustavo_Buelvas, Community Manager at Hotel Almirante Cartagena Colombia, responded to this review

Dear Guest. We would like to thank you for your comments on Trip Advisor, the largest network of travelers from around the Americas. We constantly work to ensure all our guests maximum comfort , exceeding their expectations and ensure their loyalty through our commitment of quality and warmth in Lodging, Food & Beverage, events , Recreation , Safety and Laundry... More 

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 5, 2015

Stayed here one week. My room was on the 11th floor facing the beach, so it was nice to have a view when coming to relax after the meetings, which were held right there. The room was nicely decorated and kept clean by the hotel staff. They were very friendly and went their way to meet your needs. My only... More 

Was this review helpful? Yes
Gustavo_Buelvas, Community Manager at Hotel Almirante Cartagena Colombia, responded to this review

Dear Guest We take this opportunity to inform you that in order to make you feel more comfortable and provide better service, we continue working hard and with enthusiasm. We are a modern hotel with our internal architecture inspired by the colonial era of the beautiful Cartagena de Indias. Our pool, located on the fifth floor, offers a spectacular panoramic... More 

bogota,colombia
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 18, 2014

The almirante hotel in Cartagena is not pretensious of what they have to offer to the business tourism! Strategically located the hotel brings a nice view of downtown after the 8th floor. Rooms are comfortable, very well decorated. The pool and the gym are very well equiped and service supported. If you are coming for business the almirante hotel is... More 

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