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Allure Chocolat

Travelers' Choice award winner
Avenida del Arsenal Nro. 8b-58, Cartagena 130001, Colombia (Formerly Arsenal Hotel Boutique)
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Allure Chocolat
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375 Reviews from our TripAdvisor Community

Traveler rating
    281
    68
    15
    3
    8
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30
214
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24
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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    (375)
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    (120)
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    (65)
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    (62)
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There are newer reviews for Allure Chocolat
See the most recent reviews
Perth, Australia
Contributor
19 reviews 19 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 9, 2015

We stayed at the Allure Chocolat for 3 nights prior to Christmas. The hotel is well located in Getsami and about a 5 minute walk to the old town. The hotel presents very well with well appointed rooms. The rooftop pool has a great view of the old town and excellent cocktails from the pool bar. The breakfast is al... More 

Was this review helpful? Yes 4
Allure H, Director Comercial at Allure Chocolat, responded to this review

¡THANK YOU! Allure Chocolat Hotel, by Karisma thank you for being part of our family Dear guest On behalf of all of our staff and management at Allure Chocolat Hotel, we thank you for choosing us as your place to stay in the city. We are honored to have been able to host you as a guest at our hotel... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 7, 2015

We were staying down the street at Hotel Monterrey for a couple nights before moving to Allure Chocolate. What a difference. Allure Chocolate was so much better. The service and accommodations were top notch. We had a great time and hope to return someday.

Was this review helpful? Yes 2
Allure H, Director Comercial at Allure Chocolat, responded to this review

¡THANK YOU! Allure Chocolat Hotel, by Karisma thank you for being part of our family Dear guest On behalf of all of our staff and management at Allure Chocolat Hotel, we thank you for choosing us as your place to stay in the city. We are honored to have been able to host you as a guest at our hotel... More 

Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 6, 2015 via mobile

this hotel is in the best location and close to the walled city and in getsemani. The rooftop pool is excellent and gets a good breeze on hot days. The service is excellent at the pool area and at the front desk. Everyone spoke good English and was very pleasant. The rooms were small but so nice so it was... More 

Was this review helpful? Yes 2
Allure H, Director Comercial at Allure Chocolat, responded to this review

¡THANK YOU! Allure Chocolat Hotel, by Karisma thank you for being part of our family Dear guest On behalf of all of our staff and management at Allure Chocolat Hotel, we thank you for choosing us as your place to stay in the city. We are honored to have been able to host you as a guest at our hotel... More 

Miami Beach, Florida
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 6, 2015

Just amazing holidays we spent in this luxury boutique hotel. Service, food, quality, decoration, staffing, view, smell, rooms and location makes the difference from others hotels around the city. We stayed over new years eve and we loved it. We met every member of the staff and every one is fantastic, the waiters at breakfast room is amazing... You can... More 

Was this review helpful? Yes 1
Allure H, Director Comercial at Allure Chocolat, responded to this review

¡THANK YOU! Allure Chocolat Hotel, by Karisma thank you for being part of our family Dear guest On behalf of all of our staff and management at Allure Chocolat Hotel, we thank you for choosing us as your place to stay in the city. We are honored to have been able to host you as a guest at our hotel... More 

London, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed January 6, 2015

I am gutted to say this as we were so looking forward to our stay at this hotel - so much so that we booked (and paid in full) 4 months in advance of our trip. Who knew that it was to ruin the end of our trip and cause so much stress and chaos? It all started when we... More 

Was this review helpful? Yes 1
Allure H, Gerente at Allure Chocolat, responded to this review

Good Morning, Dear Mrs. Buckle, First of all happy new year 2015, we express our sincere apology for any inconvenience that our hotel may have caused with the confirmation of your reservation and during your stay. We will take appropriate corrective action to prevent this from happening again. We are glad you had a good stay at another hotel. Our... More 

Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 5, 2015

I stayed 1 week at allure, the staff is very friendly and polite. Jorge blanco is the best. This hotel has nice deco in the rooms lobby and restaurant. Amazing view from the pool. Breakfast fantastic with nice view to the old castle and old city. We had a pleasant vacation I will tell every one in the USA about... More 

Was this review helpful? Yes 3
Allure H, Director Comercial at Allure Chocolat, responded to this review

¡THANK YOU! Allure Chocolat Hotel, by Karisma thank you for being part of our family Dear guest On behalf of all of our staff and management at Allure Chocolat Hotel, we thank you for choosing us as your place to stay in the city. We are honored to have been able to host you as a guest at our hotel... More 

Miami
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 5, 2015

Cartagena's Allure Chocolat exceeded our expectations. The quality of Food and Beverage was simply superb, i highly recommend the "Arepa de Huevo and Burger Sliders. Super view from the rooftop and extremely friendly staff, always with a smile and ready to cater any of our needs. Had dinner at RED KNIFE, food to die for, excellent taste and variety besides... More 

Was this review helpful? Yes 1
Allure H, Director Comercial at Allure Chocolat, responded to this review

¡THANK YOU! Allure Chocolat Hotel, by Karisma thank you for being part of our family Dear guest On behalf of all of our staff and management at Allure Chocolat Hotel, we thank you for choosing us as your place to stay in the city. We are honored to have been able to host you as a guest at our hotel... More 

Oakland, California
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 4, 2015

My wife and I stayed here on our honeymoon for 4 nights. When our cab driver dropped us off at a road that was under construction and said the hotel was on the right somewhere, we were a little concerned after our red eye flight. But after walking down a couple blocks we found the hotel and from then on... More 

Was this review helpful? Yes 2
Allure H, Director Comercial at Allure Chocolat, responded to this review

¡THANK YOU! Allure Chocolat Hotel, by Karisma thank you for being part of our family Dear guest On behalf of all of our staff and management at Allure Chocolat Hotel, we thank you for choosing us as your place to stay in the city. We are honored to have been able to host you as a guest at our hotel... More 

San Francisco
Top Contributor
78 reviews 78 reviews
46 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed January 3, 2015

We wish the hotel had emailed us to remind us that the road leading to the hotel’s front door was under construction and the taxi would drop you at the corner and you had to drag your suitcase down a dirt sidewalk to enter. Not realizing this, it was a little off-putting with the taxi driver just pointing us into... More 

Was this review helpful? Yes
Allure H, Director Comercial at Allure Chocolat, responded to this review

¡THANK YOU! Allure Chocolat Hotel, by Karisma thank you for being part of our family Dear guest On behalf of all of our staff and management at Allure Chocolat Hotel, we thank you for choosing us as your place to stay in the city. We are honored to have been able to host you as a guest at our hotel... More 

Sydney, Australia
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 2, 2015

Very kid friendly, even though the main demographic seemed to be glamorous 20-something Brazilians in tiny bikinis and designer sunglasses lounging with mojitos by the pool. Comfortable and beautifully designed. In a great central location in getsemani which is a much trendier and edgier (if slightly dodgier) part of town, but barely a 5 minute walk to El centro.

Was this review helpful? Yes 3
Allure H, Director Comercial at Allure Chocolat, responded to this review

¡THANK YOU! Allure Chocolat Hotel, by Karisma thank you for being part of our family Dear guest, On behalf of all of our staff and management at Allure Chocolat Hotel, we thank you for choosing us as your place to stay in the city. We are honored to have been able to host you as a guest at our hotel... More 

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