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Allure Chocolat

Travelers' Choice award winner
Avenida del Arsenal Nro. 8B-58, Cartagena 130001, Colombia (Formerly Arsenal Hotel Boutique)
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1 room 1 adult
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Allure Chocolat
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531 Reviews from our TripAdvisor Community

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GMH888
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great Building, location and staff. Tasteful modern design using a lot of travertine tile. Roof top pool and bar are well staffed and easy to access. The breakfast provided is as good as any I could order elsewhere. Two thumbs up for this hotel.

Helpful?
Thank GMH888
Bangkok, Thailand
1 review
3 of 5 stars Reviewed 1 week ago via mobile

Would love to give this hotel a much better review, the staff were very helpful, great location, rooms very comfortable etc. stayed 5 nights as my friend was ill and we couldn't continue our travels. However very loud construction at the moment, best check this out if you plan to relax in the hotel in the room or on the... More 

Helpful?
Thank MISSDCP83
Allure H, Gerente at Allure Chocolat, responded to this review

Dear Guest, On behalf of all of our staff and management at Allure Chocolat Hotel, we thank you for choosing us as your place to stay in the city. We express our sincere apology for any inconvenience during your stay,it is a construction next to the hotel and our management is trying to deal with this situation because the most... More 

Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

It's a fancy hotel with modern looks, the staff is kind and provides you with high quality service. It takes about a 10 min walk to get to the tower clock square. The breakfast is served on the roof terrace, providing you with great views. The pool is great, a plus in any Cartagena old city hotel, however it lacks... More 

Helpful?
Thank reyfo
Allure H, Director Comercial at Allure Chocolat, responded to this review

¡THANK YOU! Allure Chocolat Hotel, by Karisma thank you for being part of our family Dear guest On behalf of all of our staff and management at Allure Chocolat Hotel, we thank you for choosing us as your place to stay in the city. We are honored to have been able to host you as a guest at our hotel... More 

New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I highly recommend this hotel from the moment that you walk in the staff is very attentive. Paola helped us at arrival and was able to help out through out our stay with suggestions on where to visit for a night life, Our room was small but just right for two people the fragrance that they spray each day is... More 

Helpful?
Thank Vanessa S
Allure H, Director Comercial at Allure Chocolat, responded to this review

¡THANK YOU! Allure Chocolat Hotel, by Karisma thank you for being part of our family Dear guest On behalf of all of our staff and management at Allure Chocolat Hotel, we thank you for choosing us as your place to stay in the city. We are honored to have been able to host you as a guest at our hotel... More 

Fort Lauderdale, Florida
1 review
2 of 5 stars Reviewed 2 weeks ago

This review is about the actual customer service of the Allure as I didn't even get to visit or stay. I had some sudden family emergencies that prevented my family from being able to travel and they would not accommodate switching my reservation date. I really didn't care when, I just didn't want to lose out on this dream trip... More 

Helpful?
Thank Nick M
Allure H, Director Comercial at Allure Chocolat, responded to this review

Dear Guest, We would like to express our concern for your comment. We confirm with our reservations department and we change your reservation without any inconvenience but you never get to our hotel and your credit card was declined. We do not understand the low rating because if you had stayed with us your opinion was totally different. We invite... More 

Brooklyn, New York
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Excellent service from start to finish! When we walked in from the intense Catargena heat, they gave us fresh, damp, cool towels and small, delicious chocolates. The room was beautiful, and there was turndown service each night. Breakfast (included) was served on a breezy terrace with a fantastic view of the whole city, and was delicious. The gem of this... More 

Helpful?
Thank Briana A
Allure H, Director Comercial at Allure Chocolat, responded to this review

¡THANK YOU! Allure Chocolat Hotel, by Karisma thank you for being part of our family Dear guest On behalf of all of our staff and management at Allure Chocolat Hotel, we thank you for choosing us as your place to stay in the city. We are honored to have been able to host you as a guest at our hotel... More 

New York City, New York
Level Contributor
62 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Allure Chocolat should be your one and only choice for a Cartagena hotel - though in the middle of everything and steps from the Centro Histórico and across from the Convention Center, still feels like you're on a peaceful island far from the city. The minute you walk inside, you are greeted with a floral aroma which seems to... More 

Helpful?
Thank jglsongs
Allure H, Director Comercial at Allure Chocolat, responded to this review

¡THANK YOU! Allure Chocolat Hotel, by Karisma thank you for being part of our family Dear guest On behalf of all of our staff and management at Allure Chocolat Hotel, we thank you for choosing us as your place to stay in the city. We are honored to have been able to host you as a guest at our hotel... More 

Houston, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Everyone in the hotel are so nice and attentive. We felt so well taking care of, it was such a delightful stay at the Allure! They were always ready to recommend, help with reservations for restaurants and boats trips etc. The hotel is clean and modern, very spa hotel type.

Helpful?
Thank Priward
Allure H, Director Comercial at Allure Chocolat, responded to this review

¡THANK YOU! Allure Chocolat Hotel, by Karisma thank you for being part of our family Dear guest On behalf of all of our staff and management at Allure Chocolat Hotel, we thank you for choosing us as your place to stay in the city. We are honored to have been able to host you as a guest at our hotel... More 

Pittsburgh, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had an excellent experience at Allure Chocolate. The room was big, the sheets and the bed was super comfortable. The staff was very helpful and friendly. The breakfast was lavish it comprised of fruits, a variety of fresh fruit juices, sausage, empanadas, eggs made to order and a collection of breads including chocolate bread which was my favorite. It... More 

Helpful?
1 Thank jotts77
Allure H, Director Comercial at Allure Chocolat, responded to this review

¡THANK YOU! Allure Chocolat Hotel, by Karisma thank you for being part of our family Dear guest On behalf of all of our staff and management at Allure Chocolat Hotel, we thank you for choosing us as your place to stay in the city. We are honored to have been able to host you as a guest at our hotel... More 

Melbourne, Australia
Level Contributor
49 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The staff are so friendly helpful and amazing Great large comfortable bed Rooms so small I still had to live out of a suitcase as know where to put my stuff Breakfast staff so friendly but no variety same breakfast every day Fresh juices and fruit great Pool is wonderful Very close walking distance to everything especially old city Watch... More 

Helpful?
1 Thank Kelly H
Allure H, Director Comercial at Allure Chocolat, responded to this review

¡THANK YOU! Allure Chocolat Hotel, by Karisma thank you for being part of our family Dear guest On behalf of all of our staff and management at Allure Chocolat Hotel, we thank you for choosing us as your place to stay in the city. We are honored to have been able to host you as a guest at our hotel... More 

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