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Allure Chocolat

3.5 of 5 Avenida del Arsenal Nro. 8b-58, Cartagena 130001, Colombia (Formerly Arsenal Hotel Boutique)
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Allure Chocolat
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Allure Chocolat
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314 reviews from our community

Traveler rating
    229
    60
    14
    3
    8
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29
173
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19
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Bogota
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars

So this one turned out to be a disaster. The promise - Cartagena the enchanted city - Cute boutique hotel - Nice decorated rooms - Friendly and responsive service The reality - Cartagena remains enchanted and a fabulous city - Hotel is boutique not cute at all. More like pretentiously trendy w/o getting even close - Rooms are small. Had... More 

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a £100 per night hotel that is worth about three times that and it is in Getsemani which is more interesting that the old town. Big tip: go and eat in the Demente bar/restaurant in Plaza Trinidad in Getsemani (there are two plazas with the same name). The hotel staff were very good, competent, helpful and good looking.... More 

Was this review helpful? Yes 2
Seoul, South Korea
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed 5days in Allure Chocolat and would definitely go back for next trip. It is located on very close to clock tower and the room was well furnished with comfortable , clean bed. Nice breakfast prepared every morning. The staff were welcoming and helpful. I was very pleased with their service (Jose Angel :D). Great value for money.

Was this review helpful? Yes 3
Fort Myers, Florida
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a very nice stay in a well run and delightful hotel. Breakfast was served on the roof each morning. The infinity pool overlooks the pool. The hotel is located just outside the touristy walled city in a gentrified area with terrific restraunts.

Was this review helpful? Yes 1
Allure H, Director Comercial at Allure Chocolat, responded to this review

¡THANK YOU! Allure Chocolat Hotel, by Karisma thank you for being part of our family Dear guest On behalf of all of our staff and management at Allure Chocolat Hotel, we thank you for choosing us as your place to stay in the city. We are honored to have been able to host you as a guest at our hotel... More 

Colombia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was in this hotel and the service is amazing, great welcome, nice lobby. Rooms are chic. The main street is New. They just opened it. The view of the pool is fantástic. The breakfast is really nice. Good choices, excellent service. Also nice view to the old city and Getsemani. You need to try the restaurant here and the... More 

Was this review helpful? Yes 1
Allure H, Director Comercial at Allure Chocolat, responded to this review

¡THANK YOU! Allure Chocolat Hotel, by Karisma thank you for being part of our family Dear guest On behalf of all of our staff and management at Allure Chocolat Hotel, we thank you for choosing us as your place to stay in the city. We are honored to have been able to host you as a guest at our hotel... More 

Washington, DC
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel is in a great location, close to the old town and local neighborhoods. The rooms are small but very nice/clean. I'd only recommend getting an inside room if possible since the street noise can be fairly loud a night. The pool is really great and is perfect to cool down at during the middle of the day when... More 

Was this review helpful? Yes 1
Allure H, Director Comercial at Allure Chocolat, responded to this review

¡THANK YOU! Allure Chocolat Hotel, by Karisma thank you for being part of our family Dear guest On behalf of all of our staff and management at Allure Chocolat Hotel, we thank you for choosing us as your place to stay in the city. We are honored to have been able to host you as a guest at our hotel... More 

Chicago, Illinois
Senior Contributor
44 reviews 44 reviews
31 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This is the second time in Jan 2015 I stayed here. There was a problem the first time with my reservation (see earlier review). Second time I was told by Natalia that there would be a room available for early check in at 10 a.m. I arrived from another hotel at 10 on the dot. Natalia said I'd have to... More 

Was this review helpful? Yes 1
Allure H, Gerente at Allure Chocolat, responded to this review

Good morning, Dear Guest, We express our sincere apology for any inconvenience during your stay for the delay of the check in of your room, our staff solved as fast as they could for your convenience. According to your comments about check in procedure we will take appropriate corrective action to prevent this from happening again. We are aware that... More 

New York City, New York
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Nice clean and quite hotel. Near everything including great restaurants and the wall city. Hotel is located within walking distance from the happening area, yet far enough so the noise of the late party did not disturbed my so needed rest. We loved it and would certainly stay there again.

Was this review helpful? Yes 2
Allure H, Director Comercial at Allure Chocolat, responded to this review

¡THANK YOU! Allure Chocolat Hotel, by Karisma thank you for being part of our family Dear guest On behalf of all of our staff and management at Allure Chocolat Hotel, we thank you for choosing us as your place to stay in the city. We are honored to have been able to host you as a guest at our hotel... More 

Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Amazing hotel! I was most excited about this hotel when we were booking our Colombia trip and I was definitely not disappointed. You enter the hotel and the lobby smells like chocolate. It continued to smell like that every single time we stepped into the lobby. The check-in/check-out process was smooth and we were offered some refreshing flavored water and... More 

Was this review helpful? Yes 1
Allure H, Director Comercial at Allure Chocolat, responded to this review

¡THANK YOU! Allure Chocolat Hotel, by Karisma thank you for being part of our family Dear guest On behalf of all of our staff and management at Allure Chocolat Hotel, we thank you for choosing us as your place to stay in the city. We are honored to have been able to host you as a guest at our hotel... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Firstly, excellent service from the time you check in till check out. Everyone of the staff went above & beyond to ensure our stay at the hotel and the Cartagena trip was a memorable one! Ania & Kimberly, especially, were just fantastic. The hotel room & bathroom were clean and tidy - as per the expectations for a hotel and... More 

Was this review helpful? Yes 2
Allure H, Director Comercial at Allure Chocolat, responded to this review

¡THANK YOU! Allure Chocolat Hotel, by Karisma thank you for being part of our family Dear guest On behalf of all of our staff and management at Allure Chocolat Hotel, we thank you for choosing us as your place to stay in the city. We are honored to have been able to host you as a guest at our hotel... More 

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Additional Information about Allure Chocolat

Address: Avenida del Arsenal Nro. 8b-58, Cartagena 130001, Colombia (Formerly Arsenal Hotel Boutique)
Phone Number:
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Allure Chocolat 3.5*
Number of rooms: 34
Reservation Options:
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Hotel Style:
#6 Romantic Hotel in Cartagena

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