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All 118 Cartagena hotels

Hotel Casa San Agustin

4.0 of 5 Hotel   |   Centro Calle de la Universidad No.36 - 44, Cartagena 1300, Colombia
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Ranked #1 of 118 Hotels in Cartagena
A recent review
5 of 5 stars reviewed 3 days ago
bjamar Darien, Connecticut
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276 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Darien, Connecticut
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Two of our adult children, my wife and I stayed in prestige suite 213, a comfortable suite with a large living room and two bedrooms, each with its own bathroom. We peeked through the doors of a couple of other rooms and they were just as nice. The service is top notch, friendly and attentive, from the check (in in... More 

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New York
Top Contributor
113 reviews 113 reviews
32 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely hotel in great location within historic district. Recommend room with private plunge pool. Hotel pool, while lovely, is small...only 3 chaises and sun deck offers NO shade. Restaurant excellent. Only criticism is my room made up very late every day. Not done by 1pm. So started asking to get it done....also pool chaises not cleaned up often.

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Perth, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I had the absolute pleasure of staying in this lovely hotel during our recent trip to Cartagena. Everything about the Casa San Agustín was just wonderful, from the rooms, the food and the fantastic staff to the handy location right in the middle of Centro, with the entire old town within easy walking distance. We had a... More 

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Monterrey, Mexico
Top Contributor
149 reviews 149 reviews
30 hotel reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed 2 weeks ago

While booking our stay, we were disappointed to find out the Santa Clara Sofitel was full. So I opened Trip Advisor to make another choice. Here I discovered that Casa San Agustín was the best rated hotel in Cartagena and I was puzzled to find there were several above Santa Clara. Of course, the Trip Advisor reviewers were absolutely right:... More 

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Englewood, NJ
Contributor
18 reviews 18 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family of five checked in to Casa San Agustin for the Thanksgiving Holiday. We could not have been happier with the service and the property. The entire property is beautiful and well maintained. The hotel has a pool in the middle of its courtyard. It is pretty, peaceful and shaded at all times. The service is what stood out... More 

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paris
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Everything was perfect about our stay at Casa San Agustin. The room was wonderful - great decor, comfy bed with nice sheets, spacious bathroom with a great shower and water pressure. The service was nothing but exceptional - extremely friendly, Paola and Carolina were so courteous and helped us make all of our dinner reservations, and everyone else was very... More 

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Los Angeles, California, United States
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

hands down best hotel in cartagena. in the old city. superb room and staff and Alma the restaurant is great. meet all your needs. not overbearing. makes you want to hang at your hotel. old wall mixed with new additions. fabulous. rooftop vistas as well. easy to walk anywhere in old city. saw a few other nice hotels...but this is... More 

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Gustavo_santoscoy01, Gerente at Hotel Casa San Agustin, responded to this review

Dear Guest It was a pleasure to have you in Hotel Casa San Agustin. Thank you very much to recommend us and to spend a time to write this good review. In your next visit to Cartagena, please visit us, it is going to be grateful for our staff to serve you again. Best regards, Gustavo Santoscoy General Manager More 

Vitoria, ES
Top Contributor
113 reviews 113 reviews
38 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Do not even know where to start my review. We could not have chosen a better destination and hotels for our second honeymoon. We spent 2 nights at Agua Baru and 3 nights at San Agustin, and we are delighted with our entire experience. We had a room with a private jacuzzi and wanted to stay there forever. The decor... More 

Was this review helpful? Yes 1
Gustavo_santoscoy01, Gerente at Hotel Casa San Agustin, responded to this review

Dear Guest Thanks for commenting these beautiful words about your stay in Hotel Casa San Agustin. It was a pleasure to serve and have you in our Hotel. We hope you come back to visit us in your next trip to our city. Best regards, Gustavo Santoscoy General Manager More 

Whistler, Canada
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed for 3 nights recently and it was a wonderful place to relax in for the last few days of our holiday. From the moment you arrive to cool towels and a refreshing cocktail the service was fantastic. The staff were all so friendly and accommodating making us feel welcome all the time. Our room was beautiful and exceedingly... More 

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Gustavo_santoscoy01, Gerente at Hotel Casa San Agustin, responded to this review

Dear Guest It was a pleasure to have you in our Hotel. We work everyday to do all the experiences unforgettable. We hope you come back to Casa San Agustin and for sure to try our Bungalows. Best Regards, Gustavo Santoscoy General Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Casa San Agustin for 6 nights to relax and enjoy Cartagena at the end of a busy 3 week trip to South America. The hotel exceeded our expectations and was worth every penny. The setting, rooms, accommodation and especially the staff are provide a truly 5 Star Experience. We had one issue with noise near our... More 

Was this review helpful? Yes 1
Gustavo_santoscoy01, Gerente at Hotel Casa San Agustin, responded to this review

Dear Guest We appreciate the time you took to write your important review. We are very happy for the excellent experience you had in our Hotel. Thanks to choose us for your stay and we hope you are going to choose Hotel Casa San Agustin the next time you will be in Cartagena. Best Regards, Gustavo Santoscoy General Manager More 

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Additional Information about Hotel Casa San Agustin

Address: Centro Calle de la Universidad No.36 - 44, Cartagena 1300, Colombia
Phone Number:
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hotel Casa San Agustin 4*
Number of rooms: 30
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Hotel Style:
#1 Luxury Hotel in Cartagena
#2 Business Hotel in Cartagena
#2 Romantic Hotel in Cartagena
#3 Family Hotel in Cartagena

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