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Hotel Casa San Agustin

Travelers' Choice award winner
Centro Calle de la Universidad No.36 - 44, Cartagena 1300, Colombia
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Hotel Casa San Agustin
Best prices for: 1 room 1 guest
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Ranked #3 of 125 Hotels in Cartagena
A recent review
5 of 5 stars reviewed 6 days ago
Neilgr Marina del Rey, California
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349 Reviews from our TripAdvisor Community

Traveler rating
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37
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Marina del Rey, California
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Another fabulous stay at the Hotel Casa San Agustin. The rooms are amazing not to mention huge! Every room in this hotel is unique and the property makes you feel so warm and relaxed that you won't want to leave. I love it there and can't wait to return.

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New York City, New York
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed at Casa San Agustin for a Memorial Day weekend trip with my boyfriend and another couple. The property is in an old convent so it has beautiful old details but the rooms are modern and well equipped. The location is perfectly located right in the center of the walled city. Everything in the walls is walkable. The best... More 

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New York City, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

From the moment we checked in, I knew we were in for a special treat. Refreshments and mango sorbet were brought out for my kids (2.5, 5) while we checked in! We stayed for 5 nights in a duplex ---- very clean, not a bug! large rooms and bathrooms gave us plenty of room to spread out. The only down-side... More 

Was this review helpful? Yes 1
Carolina B, Gerente at Hotel Casa San Agustin, responded to this review

Dear Guest, Thank you very much for your outstanding comments. It is a pleasure to know that we are doing our best to satisfy our Guests. Casa San Agustin is committed to providing its customers an unforgettable stay. Our doors will be always open for you. Sincerely, Carolina Bernal General Manager More 

Southampton, United Kingdom
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a lovely boutique hotel in the centre of old Cartagena. I had room 100 which was large (had a sitting and dinning room as well as a separate bedroom and bathroom and terrace). Room 102 seemed to be smaller (from a quick glance inside whilst it was being cleaned) and had its own plunge pool. The hotel is... More 

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Carolina B, Gerente at Hotel Casa San Agustin, responded to this review

Dear Guest, Thank you very much for your kind comments. Casa San Agustin is committed to providing its customers an unforgettable stay and make them feel at home. We hope you can visit us very soon and give you a memorable stay. Sincerely, Carolina Bernal General Manager More 

Canovanas, Puerto Rico
Senior Contributor
37 reviews 37 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Arrived to the Hotel and it was love at first sight. The original architectural design of the building had been preserved and highlighted outside and inside. The colonial structure is splendid and resembled something from the old continent, full. Service was superb from the moment we walked in. Personalized and detailed. The rooms where a continuation of what we had... More 

Was this review helpful? Yes 2
Carolina B, Gerente at Hotel Casa San Agustin, responded to this review

Dear Castelin, Thank you very much for your kind comments. Casa San Agustin is committed to providing its customers an unforgettable stay and make them feel at home. We hope you can visit us very soon and give you a memorable stay. Sincerely, Carolina Bernal General Manger More 

Philadelphia, PA
Top Contributor
100 reviews 100 reviews
43 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed April 23, 2015

My 2 adult daughters, husband and I are just back from a long weekend get-away in Cartagena. Left husbands with the grandchildren and enjoyed a 3 night fling at the wonderful Hotel Casa San Agustin. The four of us shared a 2 bedroom suite - terrific, large rooms, high ceilings, great air-conditioning, water pressure, linens. Our room faced the street,... More 

Was this review helpful? Yes 1
Carolina B, Gerente at Hotel Casa San Agustin, responded to this review

Dear Guest, It is a pleasure for us to read your review about your experience in our Hotel. Casa San Agustin is committed to providing its customers an unforgettable stay and make them feel at home. We all hope to have the pleasure to welcome you again in our Hotel. Sincerely, Carolina Bernal General Manager More 

New York City, New York
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 22, 2015

This boutique hotel made for an excellent and memorable experience! We felt the location to be prime, in the heart of Centro and within close proximity to San Diego. This property is built across three different buildings and features an abundance of charm and character. Room decor is absolutely stunning and has an authentic feel. The shower was marvelous -... More 

Was this review helpful? Yes 2
Carolina B, Gerente at Hotel Casa San Agustin, responded to this review

Dear Guest, It is a pleasure for us to read your outstanding comments about your experience in Casa San Agustin. All our staff is committed to providing our Guests an unforgettable stay and make them feel at home. We hope you can visit us very soon and give you a warm welcome. Sincerely, Carolina Bernal General Manager More 

New York City, New York
Senior Contributor
40 reviews 40 reviews
30 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 22, 2015

Our stay at Casa San Augustin was senstional. We liked: +Such a beautiful hotel decorated with such a good taste! +Swimming pool +Beautiful bedrooms and common areas +We had the room 203 with a private jacuzzi, I highly recommend it +Staff was very nice and helpful +Great breakfast +Wifi was ok It is a bit expensive but this luxurious experience... More 

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Carolina B, Gerente at Hotel Casa San Agustin, responded to this review

Dear Adrien, Thank you for staying at our hotel and also thank you for your review. It is a pleasure to know that we are doing our best to satisfy our Guests. Our service is very important and we try to be committed with it. We hope you come back soon and we become a number one choice of your... More 

Senior Contributor
24 reviews 24 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 20, 2015

Hotel San Agustin is beyond beautiful, it is breathtaking and has combinesd the city's beautiful history with comforts of a modern hotel. Rooms are spacious and nicely decorated, common areas are also relaxing to sit in or take a refreshing dip in the pool. The service is friendly and very good. Breakfast service has room for improvement. Ocerall a great... More 

Was this review helpful? Yes
Carolina B, Gerente at Hotel Casa San Agustin, responded to this review

Dear Guest, Thank you very much for your kind comments. Casa San Agustin is committed to providing its customers an unforgettable stay and make them feel at home. We hope you can visit us very soon and give you a memorable stay. Kind Regards, Carolina Bernal General Manager More 

NY
Top Contributor
87 reviews 87 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 8, 2015

Location is great in the historic district. The staff and service was wonderful, polite, helpful and friendly. I had a very large room located at the top floor which was nicely appointed but very dark, so I would definitely ask for a room with windows. My one disappointment was the pool, which is very pretty, but very small so that... More 

Was this review helpful? Yes 1
Carolina B, Gerente at Hotel Casa San Agustin, responded to this review

Dear Guest, Thank you very much for your outstanding comments. It is a pleasure to know that we are doing our best to satisfy our Guests. We working on the swimming pool issue and hopefully for your next visit we gonna have ready a new swimming pool on the third floor that will be plenty of sun all they long.... More 

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