Hotel Casa San Agustin (Cartagena, Colombia) - Hotel Reviews

Address: Centro Calle de la Universidad No.36 - 44, Cartagena 1300, Colombia

Phone Number:

Region: Colombia > Cartagena

Amenities:

Bar/Lounge Free Breakfast Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #1 of 100 hotels in Cartagena

Price Range: $$$$

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Casa San Agustín is a luxury boutique hotel of 24 refined guestrooms and 6 spacious suites in the city of Cartagena de Indias, Colombia. Three colonial homes have been totally renovated and lovingly restored to create the sense of staying in a well-curated and appointed home of a sophisticated best friend. Situated within the historic walled city, and dating from the 17th Century, the charm of the buildings has been enhanced with a respect for maintaining original frescoes in the library and wooden beamed ceilings. ... more less

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Big_Al_Pal

London

1 review

“Fantastic Experience”

Reviewed May 19, 2013 NEW

Casa San Agustin is a beautiful, serene hotel in the centre of Cartagena consisting of a beautiful enclosed pool, stunning bar and restaurant, fantastic rooms and the best customer service team of any hotel I have stayed in. We had originally booked into La Passion but were put off by a dreadful customer service experience so chose the San Agustin... More

Malikaso

“Couldn't ask for more...”

Reviewed May 12, 2013 via mobile

Had an amazing time at this hotel. Ended up here after a mix up with my friend's wedding planner left me without a room at Sofitel Santa Clara where the rest of the wedding party was staying. Could not have been a better turn of events as my boyfriend and I thoroughly enjoyed our stay at this hotel!! The staff... More

Dear Malikaso Warm greetings from Casa San Agustin. Thank you so much for your time and excellent review about our hotel. Your comments are very important and it is our mission to exceed our customers expectations. We hope you can stay with us soon and give you a warm welcome. Cordially, Gustavo Santoscoy General Manager Hotel Casa San Agustin More

Matiasgur

2 reviews

“Amazing!”

Reviewed May 3, 2013 via mobile

Casa San Agustin is not only the best hotel in Cartagena, is one of the best hotels ever. The experience is overstandig from arrival to end. The place, the lighting, the smell, the linens, the shower, the service.... An goes on. The big responsible for all this greatness is without any doubt its Manager Gustavo Santoscoy. And can't forget about... More

Dear Matiasgur, Warm greetings from Casa San Agustin. Thank you so much for your outstanding comments. It's good to read that you enjoyed your stay in our hotel. All of our staff is committed in giving an excellent customer service and you can feel so confortable. Looking forward to have you here soon. Cordially, Gustavo Santoscoy General Manager Hotel Casa... More

Ines Maria G

Bogota, Colombia

“Pleasant and relaxing”

Reviewed April 30, 2013

Hotel was great. It is a beautifully decorated old house. I would like to mention some of my favorite things about the hotel: The various lounges located in strategic places came with delicious, refreshing beverages that enables the guests to gather and cool down. The turn down with slippers by the bed at night, the weather forecast for the next... More

Dear Ines Maria G Please allow us to thank you for your excellents comments, it is a pleasure to know that we are doing our best to satisfy our guests. Ours doors are always open for you and give you a warm welcome. Best regards, Gustavo Santoscoy Gerente General Hotel Casa San Agustin More

GYNYC

Brooklyn, New York

“Simply Amazing”

Reviewed April 27, 2013

Casa San Agustin is an amazing boutique hotel within the walled city. Everything about this place is top notch. The overall design is gorgeous, with great attention to every small detail. We stayed in what was probably one of the smaller rooms in the hotel, but it was quite spacious, with 30 ft ceilings and beautiful large bathroom. The service... More

Dear GYNYC Thank you so much for your kind comments. We are very pleased to read about your great experience in our hotel. it's very important for us to offer the best stay ever to our guests and know that we are doing well it's so motivating. We hope to welcome you soon. Best regards, Gustavo Santoscoy General Manager Hotel... More

laurabNyc

nyc

Senior Contributor

21 reviews

4 hotel reviews

Reviews in 9 cities

7 helpful votes

“Great Haven in the Middle of the Historic City”

Beautiful hotel made out of four old colonial homes but completely redone but retains the old courtyard wall. Immediately feels 10 degrees cooler than the street. Great service, spotless hotel, smells amazing, great decor, loved the library and the book selection, lovely little pool with an amazing view of the courtyard when you're floating on your back.

Dear LaurabNyc It is a pleasure for us to read your review about your experience in our Hotel. Your comments are very important and it is our mission to exceed our customers expectations. We appreciate your comments about your stay with us and we all hope to have the pleasure to welcome you again in our Hotel. Cordially, Gustavo Santoscoy... More

Griffin257

Cape Town Central, South Africa

46 reviews

46 hotel reviews

Reviews in 46 cities

6 helpful votes

“Well deserved no. 1 spot!!”

Reviewed April 22, 2013

I am currently riding a motorcycle through South, central and north America (www.capetocairo2010.co.za) and have stayed at some amazing, and some less amazing hotels which I have reviewed independently on tripadvisor. When not seeing the world from the seat of a bike, I am a CEO of an established commercial real estate company and some of my primary passions are... More

Dear Griffin257 Warm greetings from Casa San Agustin. Thank you very much for these excellent comments. It is a pleasure to know that we exceeded your expectations and you enjoyed your stay. Thank you for choosing our hotel. Looking forward to have you here soon. Cordially, Gustavo Santoscoy General Manager Hotel Casa San Agustin More

Traceypc

Panama City, Panama

Reviewer

5 reviews

Reviews in 4 cities

2 helpful votes

“Amazing !!!”

Reviewed April 15, 2013

We started our trip to Cartagena in a different hotel which was a complete disaster, expensive, small and totally out dated rooms! Then called this hotel to see if they had any rooms for the last three nights of our trip. WOW this place is truly amazing !!!! We were given for the same price a huge 800 sq ft... More

Dear Traceypc Thank you for your time and outstanding comments.We really appreciate it. We are so glad to hear that your stay was amazing. We work everyday to exceed our customers expectations and make them feel at home. We all hope to have the pleasure to welcome you again in our Hotel. Kind regards, Gustavo Santoscoy General Manager Hotel Casa... More

Chris C

Maracaibo, Venezuela

Contributor

11 reviews

5 hotel reviews

Reviews in 7 cities

“A gem in the heart of Cartagena”

Reviewed April 13, 2013

This boutique hotel is a treasure, with beautiful, spacious, luxurious rooms (and bathrooms), outstanding service and a perfect location in the heart of Cartagena. Luis, at the front desk, was incredibly helpful and friendly. The restaurant is one of several great food options in the city. Our few nights there were the highlight of our trip to Columbia!

See 2 more reviews by Chris C for Cartagena

Dear Chris C Thank you for your kind review. it is good to know that you enjoyed every moment in our hotel. we are comitted with our guests in order to offer the best stay. Looking forward to have you here soon. Cordially, Gustavo Santoscoy General Manager Hotel Casa San Agustin More

sunny3266

Sydney, Canada

3 reviews

3 hotel reviews

Reviews in 2 cities

“Absolutely beautiful!”

Reviewed April 12, 2013

Casa San Agustin is luxurious. It feels as if you've stepped back in time but with modern day luxuries. The rooms are amazing. We had a private pool on our own private terrace. The ceilings were about 30 feet high! Can't beat the location and the restaurant was great too. Would highly recommend this hotel. It was an experience to... More

Dear Sunny3266 Thank you very much for your kind comments. it is important for us to know that your experience in our hotel was wonderful. We hope to welcome you soon and make your stay memorable. Best regards, Gustavo Santoscoy General Manager Hotel Casa San Agustin More

1-10 of 43 reviews

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Hotel Casa San Agustin, Cartagena

Hotel Casa San Agustin

43 reviews from our community

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