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Atlantic Lux Hotel

Av San Martin # 8 - 20 | Av San Martín # 8 - 20, Cartagena 130001, Colombia
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Atlantic Lux Hotel
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Ranked #63 of 119 Hotels in Cartagena
A recent review
4 of 5 stars reviewed 2 weeks ago
KelownaDiver kelowna
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90 reviews from our community

Traveler rating
    29
    39
    15
    5
    2
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24
30
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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    (27)
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    (11)
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    (21)
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kelowna
Top Contributor
55 reviews 55 reviews
35 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I enjoyed my stay at the atlantic lux, and the very helpful staff was a nice bonus. They went out of their way to set up a laptop for me to use. The breakfast was excellent, and the room's and pool were well kept. Easy to catch a cab, and a money exchange was across the street. My only complaint... More 

Was this review helpful? Yes
ATLANTIC L, Director de Relaciones con Clientes at Atlantic Lux Hotel, responded to this review
Google Translation

Estimado Huésped: Muchas gracias por sus comentarios. Es para nosotros indispensable saber todos aquellos servicios que le agradan a nuestros... More 

Rio de Janeiro, Brazil
Top Contributor
68 reviews 68 reviews
24 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed January 20, 2015

The hotel is new, room is clean, good breakfast, friendly staff and good location. It is just a few bucks taxi ride to the walled city and one block from the beach (that I don't recommend for bathing neither to have a drink or food, since the shack guys overcharge for everything, if you don't ask the price first...). Unfortunatelly... More 

Was this review helpful? Yes
ATLANTIC L, Director de Relaciones con Clientes at Atlantic Lux Hotel, responded to this review
Google Translation

Estimado huésped: Muchas gracias por compartir su experiencia en nuestro hotel, para nosotros es muy importante conocer cada opinión y... More 

Montreal
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 18, 2015

Excellent location, beach 2 min away, many restaurants choice and less than 10 min to the walled city. We have a superb room, spotless, big, tv with channels in english. Nice bed, good sleep. Delicious buffet breakfast. The staff was very friendly (except an older female staff in the restaurant with a bad attitude). I must point that the guy... More 

Was this review helpful? Yes
ATLANTIC L, Director de Relaciones con Clientes at Atlantic Lux Hotel, responded to this review
Google Translation

Estimado huésped: Muchas gracias por compartir su experiencia en nuestro hotel, para nosotros es muy importante conocer cada opinión y... More 

Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed January 6, 2015 via mobile

this hotel was very cheesy and had bad quality rooms. The staff was nice though but when we checked out the receptionist didn't ask for the room number and just gave a large bill for the wrong room. It's a good thing we checked it because she made the mistake. I wasn't so impressed with Bocagrande or the hotel. Stay... More 

Was this review helpful? Yes 1
ATLANTIC L, Director de Relaciones con Clientes at Atlantic Lux Hotel, responded to this review
Google Translation

Estimado Huésped: Gracias por compartir sus opiniones con nosotros. Lamentamos que su experiencia en nuestro Hotel no haya cumplido sus... More 

Naples, Florida, United States
Top Contributor
101 reviews 101 reviews
23 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed January 5, 2015

even though the room was big and clean, the basic things we need in a hotel, like soap and towels and shampoo seem to be so difficult to provide for some hotels with poor service. why would housekeeping think 1 towel is ok? i am sure there are better hotels in town, you might consider another one....

Was this review helpful? Yes
ATLANTIC L, Director de Relaciones con Clientes at Atlantic Lux Hotel, responded to this review
Google Translation

Estimado Huésped: Gracias por tomar un poco de su valioso tiempo para dejarnos saber sus inquietudes y sugerencias en nuestro... More 

Rio de Janeiro, RJ
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 20, 2014

I stayed at Atlantic this past week, it is a very good Hotel. They are not big, it doesn't have an ocean view, but the Hotel staff is very friendly, very helpful and the most important for me: it is super clean. They have a small Cassino, but no big deal, lots of slot machines and that's it! I recommend... More 

Was this review helpful? Yes
AtlanticLuxHotel, Director de Relaciones con Clientes at Atlantic Lux Hotel, responded to this review
Google Translation

Estimado Huésped: Muchas gracias por compartir con nosotros su experiencia en nuestro Hotel. Para nosotros lo más importante es que... More 

Miami, Florida
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 10, 2014

I really liked this hotel. Rooms are big. Bathroom is great with awesome shower. The balconies are a big plus.... I got partial ocean view!! The pool area is cool with towels and great service. But the best of this hotel is the BREAKFAST!! WOW!! Just amazing!! I loved everything!! Posting some pics...

Was this review helpful? Yes
AtlanticLuxHotel, Director de Relaciones con Clientes at Atlantic Lux Hotel, responded to this review
Google Translation

Estamada Huésped: Muchas gracias por compartir su experiencia en nuestro Hotel. Para nosotros es muy valioso conocer sus percepciones y... More 

Davie, Florida, United States
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 29, 2014

hotel is located right in the middle of bocagrande and is very comfortable. The breakfast, which was included was very good. The service was excellent and i would stay there againThe pool was nice although kind of small. all in all its a very nice hotel

Was this review helpful? Yes 2
AtlanticLuxHotel, Director de Relaciones con Clientes at Atlantic Lux Hotel, responded to this review
Google Translation

Estimado Huésped: Muchas gracias por sus comentarios. Verdaderamente son para nosotros muy valiosos y oportunos. Es muy amable en compartir... More 

Prague, Czech Republic
Top Contributor
63 reviews 63 reviews
23 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed February 20, 2014

This hotel offers both clean and comfortable rooms and a very good location, in the main street of Bocagrande district and just one block from the sea. We paid a little more for a superior room and received a good quality accomodation for it, with a balcony from which we could watch the San Martin Avenue, the beach and old... More 

Was this review helpful? Yes 1
AtlanticLuxHotel, Director de Relaciones con Clientes at Atlantic Lux Hotel, responded to this review
Google Translation

Estimada huésped: Nos complace saber que ha tomado gran parte de su tiempo para darnos a conocer su opinión sobre... More 

Guatemala City
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 17, 2014

We stayed here several days. The value and pricing was better than competition when we went during new years, a very high season. Hotel was pretty clean. The visuals of the place are ok, but not always functional. The lobby area had a leak constantly dripping water, from the swimming pool on the floor overhead. When we checked out, for... More 

Was this review helpful? Yes 1
AtlanticLuxHotel, Director de Relaciones con Clientes at Atlantic Lux Hotel, responded to this review
Google Translation

Estimado huésped: Para nosotros es muy importante saber su opinión con respecto a nuestros servicios. Es por esto que todas... More 

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