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Hotel Caribe

Carrera 1 No. 2 - 87 | Bocagrande, Cartagena 1330, Colombia
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Hotel Caribe
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786 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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Saint Paul, Minnesota
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

The hotel was nice. The amenities were adequate the the service was excellent! The resort was just a short walk from shopping and a quick cab ride (~$8 US) to the old city. most of the staff spoke English and the food was delicious. I grossly over tipped the housekeeper and the staff quickly realized that I had miscalculated the... More 

Was this review helpful? Yes
Sonoma County, CA
Level Contributor
143 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 1 week ago

Not polished and fancy and shiny - but has a lot of character, old style feeling to it. Pool area was lovely and breakfast included is always a bonus. The sushi restaurant was OK, although you do need to get a taxi to go into the older part of the city there were a few places to eat within walking... More 

Was this review helpful? Yes 1
Dpto_RRPublicas, Director de Relaciones Públicas at Hotel Caribe, responded to this review

Thank you for your comment, We are pleased that you had a pleasant stay with us enjoying our facilities and the warmth of our service , Your positive comments encourage us and commit to continue working on this Cartagena and national heritage icon . We hope to come back and join us at the next opportunity . More 

Level Contributor
77 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
3 of 5 stars Reviewed 1 week ago

An old hotel with historic appearance, rooms have been updated, it has character. Still, zero luxury, and nothing special. Horrible wifi, the internet there is good for nothing. The elevator did not work for two days.

Was this review helpful? Yes 2
Dpto_RRPublicas, Director de Relaciones Públicas at Hotel Caribe, responded to this review

Thank you for your comment. Hotel really has been an icon in Cartagena and nationwide. Retains its most emblematic building totally remodeled and equipped with two new towers each and different types of different rooms , For years it has renovated its rooms and environments adapting to the new demands and avaces in hotel industry , also has a continuous... More 

Bangor, Northern Ireland
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

What can i say, here we have a hotel that is supposed to be 5 star, in my opinion it would be pushing it to get 4 stars. I booked the hotel weeks in advance and i seen the pics of the beautiful rooms on the website but when i checked in i got ushered out of the historic building... More 

Was this review helpful? Yes 2
Dpto_RRPublicas, Director de Relaciones Públicas at Hotel Caribe, responded to this review

We appreciate your comment , but before offer our sincere apologies for any inconvenience you have had throughout your stay . We have three buildings, one remodeled less than a year ago our emblematic Torre Colonial and our rigorous ongoing maintenance program that verifies the quality of our services and processes. We will review carefully what happened during your stay... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

On July 2014 we made a family trip to this hotel with two kids, one teen (16) and a young boy (9). Cartagena is such a beautiful city, and this hotel -the oldest resort in the area- is located in Bocagrande, right in front of the sea. Architecture captures you right away, with an luxurious atmosphere that takes you right... More 

Was this review helpful? Yes 1
Dpto_RRPublicas, Director de Relaciones Públicas at Hotel Caribe, responded to this review

Thanks for your comment , for those who work in service its positive rating is the best reward for effort and encourages us and forces to continue working on this national heritage and Cartagena icon. Throughout these 70 years of existence it has gone through our runners history of a country and thousands of guests, As for what you said... More 

San Jose, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at Hotel Caribe for eight days with my 3 daughters and we did not want to leave. The grounds are wonderful (deers and toucans roam freely); the pool is huge -- with a separate (attached) kiddy pool, and real nice cabanas (first come, first serve). It has a fantastic breakfast to start the day - the best that... More 

Was this review helpful? Yes
Dpto_RRPublicas, Director de Relaciones Públicas at Hotel Caribe, responded to this review

Thank you for your comment, We are pleased that you had a pleasant stay with us enjoying our facilities and the warmth of our service, his words encourage us and commit to continue working and improving this national heritage icon Cartagena and first hotel that had the city. We hope to return again to Cartagena and join us at the... More 

Bogota, Colombia
Level Contributor
74 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A new hotel might have slightly newer rooms, but never all the square meters of land that this hotel has for gardens, impressive front desk, indoor and outdoor restaurants. In any case my room was in great shape and the Internet worked very well. There's also direct beach access, some rooms with ocean views, breakfast and staff were great, and... More 

Was this review helpful? Yes
Dpto_RRPublicas, Director de Relaciones Públicas at Hotel Caribe, responded to this review

Thank you for your comment, We are pleased that you had a pleasant stay in the hotel enjoying its facilities and the warmth of its services . Indeed the Caribbean Hotel was the first hotel that had the city of Cartagena , with its Republican style and beautiful building from the beginning of last century is coming to majestic exclusive... More 

Milwaukee, Wisconsin
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

My family has been loyal costumers of the hotel caribe for 7 years now. But wow has this place gone down. The food is outrageously expensive and average. The rooms in the main building are old and run down. and the staff is the worst part. This is what happened, I stayed with 2 of my friends from the U.S.... More 

Was this review helpful? Yes 1
Dpto_RRPublicas, Director de Relaciones Públicas at Hotel Caribe, responded to this review

Thank you for your comment. Immensely we regret all inconveniences that may have had throughout your stay. Regarding the problems that you had in the Hotel mensiona would like to give the siguioentes comments: The Colonial Building to which you refer is being remodeled and the remodeling has included major breakthroughs in hotel industry, our new rooms have an avant-garde... More 

Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Hotel is one of the first large hotels of Cartagena where you can experience the grandiosity of old world architecture. At present the hotel is being renovated, bit by bit. I would recommend this hotel if you are on the lower end of your budget and you want to get the most of it.

Was this review helpful? Yes 1
Dpto_RRPublicas, Director de Relaciones Públicas at Hotel Caribe, responded to this review

Thank you for your comment, We are pleased that you had a pleasant stay in the Hotel DeSUS facilities and enjoying the warmth of its service. Indeed the Caribbean Hotel was the first hotel that had the cuiudad of Cartagena , with its Republican style and beautiful building from the beginning of last century is coming to majestic exclusive neighborhood... More 

BR
5 of 5 stars Reviewed 4 weeks ago

Superb hotel, historic, magnificent swimming pool, lush gardens, good restaurants, smiling and helpful personnel, great accomodations (room 721 Laguito building). Not close to Old Cartagena, which is magnificent, weel-cared for, lots of flowers hanging from the balconies of colonial houses. Taxis are cheap, no meters: always negotiate a price before boarding, ask hotel front desk about current prices. Nearby, a... More 

Was this review helpful? Yes
Dpto_RRPublicas, Director de Relaciones Públicas at Hotel Caribe, responded to this review

Thank you for your comment and for your generosity and positive rate on our service and staff. We are pleased that you had a pleasant experience at the Hotel enjoying its facilities and the warmth of our service. We continue permanently renewing always delivering best experiences for all our guests. Thank you for choosing us , we hope you will... More 

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