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All 118 Cartagena hotels

Hilton Cartagena

4.5 of 5 Hotel   |   Avenida Almirante Brion | El Laguito, Cartagena, Colombia
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$139 (USD)
Hilton Cartagena
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Ranked #45 of 118 Hotels in Cartagena
A recent review
5 of 5 stars reviewed 3 weeks ago
Nikos E Ιωαννινα
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768 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Cartagena
See the most recent reviews
Ιωαννινα
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent Hilton with all what we need.Friendly and helpful staff.We stayed in executive suite looking to sea and it was perfect.The pool was ok.The breakfast was realy good.The private beach was awesome.I will return

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tampa, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

City is fantastic. If a coupple stay in the old part of town. Whit family you need the pools and Hilton is the best in town. Some confusion around breakfast charges (not included in B&B rate, really?). SO you pay but the food is good.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Vinod A, General Manager at Hilton Cartagena, responded to this review

Dear Mr. Bartolomeo, Thanks for taking the time to share your experience at the Hilton Cartagena; your feedback is truly valuable to us, we appreciate it. We would like to have another opportunity to welcoming you during your future visits to our sunny city. Cordially, Vinod Agarwal General Manager More 

Coral Gables, Florida
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

I have been staying at The Hilton Cartagena for the past 13 years. The hotel has the best staff of any hotel I have ever stayed. Congratulations to its General Manager, Mr. Vinod Agarwal, for the excellent way in which he manages the hotel and his attentive, professional and kind staff that make you feel welcome and appreciated.

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Vinod A, General Manager at Hilton Cartagena, responded to this review

Dear Mrs. Maria, We are proud to receive your warm comments. I will personally share them with all our team members who enjoy every day offering kindness and hospitality to all our guests. Hilton Cartagena is your home in this lovely city and we would be delighted to welcoming you during your future visits. Sincerely, Vinod Agarwal General Manager More 

1 review
4 of 5 stars Reviewed 4 weeks ago

Remodelled rooms, excellent view. Breakfast it's great and has different types of food everyday. BUT do not order food from your room, it's expensive and low quality, it's doesn't worth it. Also the beach is not interesting at all, it's better to stay at the pool instead!

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Vinod A, General Manager at Hilton Cartagena, responded to this review

Dear Mr. Mario, We appreciate your comments highlighting our renovated rooms and breakfast buffet. We have taken note of your feedback and we will take the necessary actions. Should your travels bring you back to Cartagena de Indias, we would like to have another opportunity to serve you. Sincerely, Vinod Agarwal General Manager More 

Miami, Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Despite all the efforts Hilton has done to remodel and improve the location, things do not turn out to be so good. Although rooms now look modern and new, standards are indeed low. we first were accommodated in a room which we decided to leave because of the cleanness (dirty bathroom and tables/night stands had plenty of dust.) Food at... More 

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Vinod A, General Manager at Hilton Cartagena, responded to this review

Dear guest, We apologize because you didn’t experience our usual high standard service. Your feedback is very important to us and we will take the required actions. Thanks for visiting Cartagena de Indias. Sincerely, Vinod Agarwal General Manager More 

1 review
4 of 5 stars Reviewed 4 weeks ago

The hotel is very good , the pool is amazing and the food delicious. Only the front desk staff speaks English. I found it difficult to communicate with the rest of the staff, but everyone is so delicate.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Vinod A, General Manager at Hilton Cartagena, responded to this review

Dear Mrs. Roberta, It is very good to know that our pool complex and menu met your expectations. We really appreciate your feedback; it helps us to improve our guest experiences. We hope to have another opportunity to welcome you back. Sincerely, Vinod Agarwal General Manager More 

lisbon
Top Contributor
67 reviews 67 reviews
34 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed November 22, 2014

The hotel is well located in Bocagrande, has direct access to the beach with a simple swimming pool. Large rooms, basic decoration. Even being HHonors member (silver) I had to pay $2.5 for having wifi in the room which is absolutely ridiculous.

Was this review helpful? Yes 1
Vinod A, General Manager at Hilton Cartagena, responded to this review

Dear Guest, Thanks for taking the time to share your experience at the Hilton Cartagena. Your feedback is very important to us and we will consider it. Thanks for visiting our sunny city. Cordially, Vinod Agarwal General Manager More 

Bastad, Sweden
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 11, 2014

Nice hotel close to the beach, great pool area. Hotel restaurant was a pleasent suprise with really great food and service. Staff was really helpful when asking for restaurants in the area and getting you there.

Was this review helpful? Yes 1
Vinod A, General Manager at Hilton Cartagena, responded to this review

Dear Guest, It is really good to know that you enjoyed our facilities and the hospitality of our team members. Thanks for choosing the Hilton Cartagena; we look forward to welcoming you back during your next visits to our lovely city. Cordially, Vinod Agarwal General Manager More 

Bethesda, Maryland
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 10, 2014

As every large hotel, this one has not much character. However reception is fantastic. The attendants at the reception desk make you feel welcome. They are knowleadgeable and corteous. I was lodged in a newly refurbished room with nice bathroom, ceiling shower, flat screen, balcony and sea views. TV reception is almost non-exstent. Everything else works.

Was this review helpful? Yes
Vinod A, General Manager at Hilton Cartagena, responded to this review

Dear Guest, Thanks for highlighting the warmth of our team members and facilities. Your feedback is valuable to us, we really appreciate it. We would like to have another opportunity to serve you at the Hilton Cartagena. Sincerely, Vinod Agarwal General Manager More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 8, 2014

I enjoy traveling throughout South America and Colombia. I really loved this hotel. I stayed on the 4th floor. There are some small shops here but it is a nice area. The breakfast and waitstaff are absolutely amazing. I really enjoyed my time here.

Was this review helpful? Yes 1
Vinod A, General Manager at Hilton Cartagena, responded to this review

Dear Mr. Brandon, Thanks for choosing the Hilton Cartagena for your recent stay in our lovely city. We are happy to know that you enjoyed our breakfast buffet and the hospitality of our team members. Should your travels bring you back to Cartagena de Indias, we would be delighted to welcoming you back. Sincerely, Vinod Agarwal General Manager More 

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Additional Information about Hilton Cartagena

Address: Avenida Almirante Brion | El Laguito, Cartagena, Colombia
Phone Number:
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hilton Cartagena 4.5*
Number of rooms: 341
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Also Known As:
Hilton Cartagena Hotel Cartagena
Hilton Hotel Cartagena
Cartagena Hilton Hotel
Hotel Style:
#10 Business Hotel in Cartagena
#10 On the Beach Hotel in Cartagena
#10 Family Hotel in Cartagena
#14 Spa Hotel in Cartagena
#21 Luxury Hotel in Cartagena
#34 Romantic Hotel in Cartagena

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