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Hilton Cartagena

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Avenida Almirante Brion | El Laguito, Cartagena, Colombia
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1 room 1 guest
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1,030 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Since this was our first visit to Cartagena, we selected this hotel and we made a great choice. The pools are amazing, the rooms are renovated, there's a kid's club and private beach access. You can walk to several local restaurants and it's a relatively quick ride to the Malls, Old Town and the airport. I was concerned that we'd... More 

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Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel has a great location. In 10 minutes you are in the old town with a taxi. If you just want to relax and do nothing... this hotel has everything you need. The rooms are very clean en comfortable, and you don't have to wait for the elavators more than 10 seconds. There's a gym, bars, a beach, and... More 

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Miami
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a great experience at the Cartagena Hilton. We booked the corner suite and the view was amazing, We had a nice terrace to share a glass of wine after a day of walking on the Walled city. Everybody was very nice and attentive. We felt right at home.The area is also safe to walk around and if you... More 

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Bogota, Colombia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

This is an old classic hotel- but if you want to have a private beach and a big pool this is pretty much the only option in Boca Grande. Nice hotel with big clean rooms, big shower good hot water and pressure, bathtub. Great service, big outdoor area with several pools with dated rock formations, several jacuzis, even saw a... More 

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New York
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed 1 week ago

My advice to anyone visiting Cartagena is not to waster your money on this property. I paid over $200 per night and I can tell you it was a colossal rip-off. They put me in a room overlooking two huge industrial air conditioning units. When I opened the window to get some fresh air it was like being on the... More 

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United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Loved the staff at breakfast. They cook who prepared the omelets remembered what we liked. She was extremely kind. It was my mother's birthday and they brought her a cake and the staff sang to her. It was lovely.

Review collected in partnership with Hilton Hotels & Resorts

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1 review
4 of 5 stars Reviewed 2 weeks ago

Great location and facilities. Staff are professional and friendly. Good value. Beware at check out though where they will charge 16% value added tax even though tourists are exempt and then make it impossible to get refund - very stressful check out and felt like a scam they had run many times before. Such a shame, everything else was excellent

Review collected in partnership with Hilton Hotels & Resorts

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Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Overall quality is ok, but it is not a good value option (for what I had to pay I was expecting a much better experience). I will be back to Cartagena but will try another hotel with better value. Pros: - Nice pool - Great Room with nice ocean view Cons: - Do not count the beach as a nice... More 

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Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clean, renovated hotel, pools, semi-private beach (note: Cartagena has many vendors- honest living but annoying after a day). Almost all rooms are ocean view. Tennis courts, dining within walking distance, reliable can services available (white cars). The hotel is a 10 minute car ride away from the Old City. Will stay here again. Ideal for families, couples, business.

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1 review
5 of 5 stars Reviewed 3 weeks ago

Our room was fabulous! Wonderful staff! Always clean! Great weather! Loved the executive suite! The staff were warm, inviting and accommodating ! I loved the stores in the hotel, the food was good! The staff always smiled and were always willing to help at all times!

Was this review helpful? Yes
Vinod A, General Manager at Hilton Cartagena, responded to this review

Dear Mrs. Hazel, It is a pleasure to receive your kind comments and perfect rating on TRIPADVISOR. Thanks for highlighting the warmth of our team members as well as our menu and facilities. We look forward to welcome you back in the near future. Sincerely, Vinod Agarwal General Manager More 

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