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All 116 Cartagena hotels

Hilton Cartagena

4.5 of 5 Hotel   |   Avenida Almirante Brion | El Laguito, Cartagena, Colombia
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$159 (USD)
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79%
Ranked #39 of 116 hotels in Cartagena
A recent review
4 of 5 stars reviewed 3 days ago
Rumbero75 West Palm Beach, Florida
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600 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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English first
West Palm Beach, Florida
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Last hotel in the strip in the Lagito part of town; very quiet area. It is just a short cab ride away from all the action or you can take a 15 minute walk. There are lots or stores walking distance away from the hotel; the corner store sale beers and has tables you can seat down and people watch... More

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Bayville, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

My family had our annual family vacation this year in Cartagena Colombia, we did plenty of site seeing and unwinding, it was awesome. We stayed at the Hilton Cartagen, a very nice Hotel with 3 swimming pools and hot tubs, tennis courts and plenty to do while you are on the property. I would definately recommend staying there. Very nice... More

Review collected in partnership with Hilton Hotels & Resorts

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Vinod A, General Manager at Hilton Cartagena, responded to this review

Dear Mr. Michael, Thank you so much for choosing the Hilton Cartagena for your annual family vacation! We are happy to know you enjoyed our hotel facilities, specially our pool complex, jacuzzis and tennis courts. Should your travels bring you back to Cartagena de Indias, we would be delighted to welcoming you back. Sincerely, Vinod Agarwal General Manager More

Bogota, Colombia
Contributor
19 reviews 19 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It's very nice hotel to go with family and kids, but considering it is a Hilton it should have some maintenance and renovation in some areas that seem outdated. Also food service around the pool is only available after 11 when breakfast is over.

Was this review helpful? Yes 1
Vinod A, General Manager at Hilton Cartagena, responded to this review

Dear Mr. Lopez Thanks for choosing our property for your recent stay with your family. Your feedback is very important to us. Thank you! Thanks for visiting Cartagena de Indias, we look forward to welcoming you back in the near future. Best Regards, Vinod Agarwal General Manager More

Houston, Texas
Top Contributor
149 reviews 149 reviews
67 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Rooms are usual Hilton standard, but a little worn due to high use (could use a refresh.) Reception is being redone & is in a temporary location. Surprisingly good food – try the pizza as they have a real outdoor pizza oven on the terrace by the pool. Attentive staff (though very little English spoken – I spoke Spanish). Guests... More

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Vinod A, General Manager at Hilton Cartagena, responded to this review

Dear Mrs. Lucy Thanks a lot for your review and recommendation, we sincerely appreciate it! It is very pleasant to know you enjoyed our pizzas, pool complex and team members hospitality. We kindly inform you that we have finished our Front Desk renovation. Should your travels bring you back to Cartagena de Indias for business or leisure, we would be... More

Hayden
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Sure the Hilton is great because it's a Hilton. Not exactly, we booked for two adjoining rooms nearly four months before the trip, however once we got there it turns out they gave the rooms to another family who came in early than we did. When we asked what could we do to be compensated for their mistake they promised... More

Was this review helpful? Yes 1
Vinod A, General Manager at Hilton Cartagena, responded to this review

Dear Mr. James. We appreciate your feedback and sincerely apologize for the inconveniences that you experienced during your stay. Your comments are very important to us and we will take the appropriate actions to better serve our guests. Sincerely, Vinod Agarwal General Manager More

Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a great property; excellent location in the Bocagrande district of Cartagena and about a 10-minute taxi ride to the walled old city. On the beach with the best amenities... pools, spa, family-friendly--all you'd want. Food is pretty good onsite. Because its a bit dated (though they are completely refurbishing the reception area and lobby right now (July 2014),... More

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Philadelphia, Pennsylvania
Top Contributor
65 reviews 65 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As long as you don't mind paying cheap cab fares, this is a nice place to stay outside the Old City. The breakfast buffet is great, the business center is convenient, and the rooms are comfortable. The only thing to note is that the pool is popular, especially with families. If you are looking for a quiet, romantic hotel with... More

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Farmville, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A typical Hilton resort with not many other hotel choices in the surrounding area. The staff was very courteous and helpful, especially the executive lounge personnel and the majority of the front desk staff. The food was good in the restaurant but a bit pricey, as well as the laundry services. The pool was great and the security was top... More

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Vinod A, General Manager at Hilton Cartagena, responded to this review

Dear Mr. Harrison Thanks for taking the time to share your experience at the Hilton Cartagena and highlighting the kindness of our team members as well as our pool complex. I will personally share your comments with Elvis and Lia, they will be glad to know you enjoyed their hospitality. Your feedback is important to us. We look forward to... More

Hong Kong, China
Top Contributor
194 reviews 194 reviews
45 hotel reviews
125 helpful votes 125 helpful votes
3 of 5 stars Reviewed June 24, 2014

At the end of the road stands hilton Cartagena. Signs of decay are everywhere. In need of a major makeover. Executive rooms on 3 located above the party areas where noisy fetes continue past five am. Avoid that floor at all costs as the staff area little about you. In a town with so many great hotels why stay here?... More

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Vinod A, General Manager at Hilton Cartagena, responded to this review

Dear Guest We sincerely apologize for the inconveniences you experienced during your stay. Your feedback is really important to us and we thank you for sharing your experience. We hope you will consider staying with us again if you return to the area. Cordially, Vinod Agarwal General Manager More

SP
Contributor
18 reviews 18 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 21, 2014

This Hilton could probably be helped by a facelift. Everything is functional, practical, and the layout of the multiple pools is great with kids. It's private beach is small and has very dark sand... It is far from the old city, but taxis are very cheap in Cartagena. The staff is incredibly friendly. We felt very safe as the hotel... More

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Vinod A, Director General at Hilton Cartagena, responded to this review

Dear Guest, Thank you for taking the time to share your experience at the Hilton Cartagena. We are happy to know you enjoyed the warmth of our team members as well as our pool complex. Your feedback is very important to us, thank you. We hope to have the opportunity to welcoming you back in the near future. Cordially, Vinod... More

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Additional Information about Hilton Cartagena

Address: Avenida Almirante Brion | El Laguito, Cartagena, Colombia
Phone Number:
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hilton Cartagena 4.5*
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Also Known As:
Hilton Cartagena Hotel Cartagena
Hilton Hotel Cartagena
Cartagena Hilton Hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#6 Family Hotel in Cartagena #9 On the Beach Hotel in Cartagena #10 Business Hotel in Cartagena #13 Spa Hotel in Cartagena #18 Luxury Hotel in Cartagena #33 Romantic Hotel in Cartagena
Hotel Class
Number of rooms
341

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