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Hilton Cartagena

#43 of 119 Hotels in Cartagena
Certificate of Excellence
4.5 of 5
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Avenida Almirante Brion | El Laguito, Cartagena, Colombia
Hilton Cartagena
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Ranked #43 of 119 Hotels in Cartagena
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Juan T Denver, Colorado
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856 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Denver, Colorado
Top Contributor
79 reviews 79 reviews
45 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Given that Cartagena beaches are not the greatest, the grounds in this hotel make up for it. Great pool area, good restaurant and breakfast options. The rooms are spacious and the beds are comfortable. The staff is very friendly and helpful. The furnishings need updating. It felt like they were stuck in the 70s. The hallways smelled a little like... More 

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San Antonio, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel is cheap compared to the hotels located in the Old City. The taxi cab fare is very reasonable since you will save a lot more staying in this hotel. The advantage is that you also have the pool and the beach next to the hotel. We enjoyed the breakfast buffet and the rooms were spacious, modern and comfortable.

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Porto Alegre, RS
Top Contributor
123 reviews 123 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel is located about 15 min drive from the Casco Viejo area, which is the most interesting in this city. It is close to the water but the beach is not pretty, the sand is dark (volcanic) e the infrastructure is poor. Everybody prefers the swimming pool! Service is reasonable, the rooms were a bit old but have a... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel. Beds were super comfortable. Staff wonderful. Short taxi (about $3) from old city. We were a group of six friends and family and really enjoyed our stay in Cartagena. We would definitely stay here again.

Review collected in partnership with Hilton Hotels & Resorts

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CARTAGENA, Colombia
1 review
5 of 5 stars Reviewed 1 week ago

The location of this hotel is not near the old city, but is an inexpensive taxi ride of about 5 minutes away. The hotel breakfast staff was excellent and the to order eggs were prepared exactly as asked. The room was very clean and the view from the ocean side room was outstanding. The only drawback that I saw to... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Miami, Florida
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Great stay! I was on a business trip to Cartagena (one week) and stayed at the Hilton in Cartagena. It is located about 15 minute drive from the airport and on a beach . although i must admit I never had time to go out to the beach . Getting right to the point , hotel offers a delicious breakfast... More 

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London, Canada
Top Contributor
111 reviews 111 reviews
23 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A pretty good location close to the water. Nice views from some of the rooms. A dated building with dated rooms. Staff is generally friendly and professional but lacked the personable connection. My review is reinforced by a less than pleasing encounter with the lounge staff and a disagreement with a bill. Despite promises made by the front desk staff... More 

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Vinod A, General Manager at Hilton Cartagena, responded to this review

Dear Mr. Dean, Please accept our sincere apologize for the inconvenience that you experienced during your stay; we will take the required action. Thanks for your feedback and for visiting our beautiful city, we appreciate it. Cordially, Vinod Agarwal General Manager More 

Brooklyn, New York
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We came here after a terrible experience with another hotel in Cartagena, and we found this to be a sanctuary. It's a bit farther from the action, but excellently clean and well staffed, and not overly crowded and loud. The breakfast and lunch buffets are excellent, although ordering off of the menu is pretty limited and iffy. The swimming pools... More 

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Vinod A, General Manager at Hilton Cartagena, responded to this review

Dear Mrs. Lisa, Thanks for recommending us and taking the time to share your good experience at our property. We are happy to know that you and your family enjoyed our facilities and the hospitality of our team members. We appreciate your feedback, thank you! Should your plans bring you back to Cartagena de Indias, we would like to welcome... More 

London, United Kingdom
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Hilton, although relatively far away from the old part of Cartagena, is a good place to stay, especially for families with children. It has a giant-sized pool and an excellent gym and spa. Breakfast is a copious buffet with both indoor and outdoor tables. Internet in the room is free, but extremely slow. Service is what one would expect... More 

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Vinod A, General Manager at Hilton Cartagena, responded to this review

Dear Guest, Thank you for highlighting our pool complex, gym, spa and breakfast buffet. Your feedback is very valuable to us; we will take the required actions. Please let us know about your next visit to Cartagena de Indias, we look forward to welcoming you again. Sincerely, Vinod Agarwal General Manager More 

Coconut Creek, Florida
Top Contributor
172 reviews 172 reviews
41 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hilton is located at 10 minutes from the center. People are very friendly. It ha s a beautiful swimming pool. Rooms are spacious and depending on the room you can have water view or city view but I believe there is water everywhere. Breakfast are very complete with all popular choices to choose from.

Was this review helpful? Yes 1
Vinod A, General Manager at Hilton Cartagena, responded to this review

Dear Mr. Alex, Thanks for your kind comments, we appreciate them. It is very good to know that our pool complex, guest room comfort and breakfast buffet as well as the kindness of our team members met your expectations. Should your travels bring you back to Cartagena de Indias, we would like to welcome you back. Sincerely, Vinod Agarwal General... More 

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