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Hilton Cartagena

#41 of 118 Hotels in Cartagena
Certificate of Excellence
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Avenida Almirante Brion | El Laguito, Cartagena, Colombia
Hilton Cartagena
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#41 of 118 Hotels in Cartagena
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
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831 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
72 reviews 72 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

stayed here for a get-a-way wedding And has a good time, The hotel is very good to go with kids, has various pools and one with a waterslide. The breakfast was Delicious as well as the food from the pool restaurant

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Joao Pessoa
Senior Contributor
43 reviews 43 reviews
39 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I´ve stayed 5 nights with a large group, we had 7 rooms in total. We were a bit scared of the ranking the hotel had in Tripadvisor but as soon as we arrived we realized that this would not be an issue. As a Hilton Gold Member I got upgraded to a executive room, that was huge by the way,... More 

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Pembroke Pines, Florida
Contributor
16 reviews 16 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We made our reservations through Booking.com at the Cartagena Hilton back in February 2014. We had been to Barranquilla’s Carnival prior to our arrival on February 2015, so we were very tired from from four days of consecutive partying and "somewhat hungover". As soon as we arrived the staff was very courteous and welcoming. We were given a room on... More 

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Woodbury, Minnesota
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

great location, very safe in Colombia. very nice and clean hotel, however the beach is very very busy with vendors. Try to get out of town to quieter beaches. Excellent and helpful staff, shop on Kayak for a better price. Great food, a bit too expensive for the area though. Nice pool bar, swim up. Very close to shops and... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Service is cool, the facilities are nice, and the staff is respectful. Breakfast is awesome, food is mostly nice. I've stayed there twice for business, and my only real complaint is about the "exclusive" Executive Lounge, where only certain people with certain privileged in the hotel can go to. I'd either change the name to Kiddy Playground, or forbid the... More 

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Vinod A, General Manager at Hilton Cartagena, responded to this review

Dear Guest, Thanks for taking the time to share your experience at the Hilton Cartagena and highlighting the hospitality of our team members, breakfast buffet and facilities. Your feedback is really important to us and we really appreciate it. We hope to have another opportunity to welcoming you back in the near future. Sincerely, Vinod Agarwal General Manager More 

Birmingham, Michigan
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Hotel is in excellent shape and the pools are fantastic. The staff were extremely helpful with restaurant suggestions, etc. Fabulous views of the harbor and convenient to many small restaurants and shops in BocaGrande and CastillaGrande.

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Vinod A, General Manager at Hilton Cartagena, responded to this review

Dear Guest, Thanks for your kind comments and five stars rating on TRIPADVISOR! We are delighted to know that our pool complex and the hospitality of our team members met your expectations as well as our strategic location. We look forward to welcoming you back in the near future. Sincerely, Vinod Agarwal General Manager More 

Tampa, Florida, United States
Top Contributor
58 reviews 58 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Here for a business / holiday trip. Eight nights total. A little far from Old Town but $3-3.50 US for cab is such a deal. Never waited five minutes for a ride. Pool is superb. Much nicer than beach. Try Coco Loco for a refreshing pool side drink. Breakfast had variety each day along with some staples. Eggs cooked to... More 

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Vinod A, General Manager at Hilton Cartagena, responded to this review

Dear Mr. James, Thanks for taking the time to write a review about your recent stay at the Hilton Cartagena and rating us with five stars on TRIPADVISOR. We are happy to know that you enjoyed our pool complex, variety of our breakfast buffet and facilities. Should your travels bring you back to Cartagena de Indias, we would like to... More 

Medellin, Colombia
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Very nice staff who give excellent service. This hotel have 3 large swimming pools. Older rooms that need some renovation. Excellent for families. It has near the pools a playing room which has many things from pool table to table tennis and plenty of video games. Great staff in this playing room where you can leave your kids or teenage... More 

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Vinod A, General Manager at Hilton Cartagena, responded to this review

Dear Guest, Thanks for choosing the Hilton Cartagena for your recent stay in our beautiful city. It is very good to know that you enjoyed the hospitality of our team members, pool complex and game room. Your feedback is important to us, we really appreciate it.We hope to have the opportunity to welcoming you back in the near future. Sincerely,... More 

Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed there for a business meeting. Not sure if it was a negotiated package between the hotel and the company but it was a whole disappointment: bad food, artificial juices, no free wifi and a high price for it not comparable with other hotels, no toilet paper on time, ugly beach.

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Vinod A, General Manager at Hilton Cartagena, responded to this review

Dear Mrs. Catalina, We sincerely apologize because your experience at our property wasn’t up to our usual high standards. Your feedback is very important to us and we will take the necessary actions. Thanks for visiting Cartagena de Indias. Cordially, Vinod Agarwal General Manager More 

Playa Del Carmen
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It is definitely the best hotel in Cartagena, with a small semi-private beach. Service, food, rooms and service are extraordinary. This is a great place for business or vacation. An inconvenient may (or may not) is that it is about 15 minutes by car or 1 hour by walking from downtown area (walled city). Anyway, not everybody wants to stary... More 

Was this review helpful? Yes
Vinod A, General Manager at Hilton Cartagena, responded to this review

Dear Guest, We really appreciate your kind comments highlighting our service, menu and guest rooms. Thanks for recommending us; we would like to have the opportunity to welcoming you back in the near future. Sincerely, Vinod Agarwal General Manager More 

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Additional Information about Hilton Cartagena

Address: Avenida Almirante Brion | El Laguito, Cartagena, Colombia
Phone Number:
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hilton Cartagena 4.5*
Number of rooms: 341
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Also Known As:
Hilton Cartagena Hotel Cartagena
Hilton Hotel Cartagena
Cartagena Hilton Hotel
Hotel Style:
#7 Family Hotel in Cartagena
#7 On the Beach Hotel in Cartagena
#12 Spa Hotel in Cartagena
#12 Business Hotel in Cartagena
#20 Luxury Hotel in Cartagena
#30 Romantic Hotel in Cartagena

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