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Hilton Cartagena

#45 of 121 Hotels in Cartagena
Certificate of Excellence
4.5 of 5
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Avenida Almirante Brion | El Laguito, Cartagena, Colombia
Special Price
15% off room rate
Hilton Cartagena
Best prices for: 1 room 1 guest
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Ranked #45 of 121 Hotels in Cartagena
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
ScottCPon Santa Cruz, California
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890 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Santa Cruz, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We spent 3 weeks traveling throughout Colombia and this location was our final stop. After traveling to some pretty remote areas this hotel was our 'resort' experience before our travels back home. It worked perfectly for that. Our kid loved the pools and water slide and we had a great experience. Nothing negative to say, all good.

Review collected in partnership with Hilton Hotels & Resorts

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Denver, Colorado
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Hotel is located 15m from old-town, its most convenient feature is that it conforms to the Hilton standard, has a nice semi-private beach (as good as you can get in Cartagena, for better beaches go to Isla del Rosario). Conferences are happening everyday in the hotel, so expect the moving crowds at breakfast and lobby. Rooms were well suited... More 

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washington, dc
Top Contributor
55 reviews 55 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is THE Hilton, the one that Pablo Escobar bombed way back when. Don't tell the kids that, they'll enjoyed the waterslide, multiple pools and easy access to ocean. You may have to squint to suffer the decor but it is comfortable, inexpensive and easier than telling the kids to behave in the upscale boutique hotels inside the walled city

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Miami Beach, Florida
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Hilton in Cartagena is the worse hotel that my family and I ever stayed in our entire lives and never come back!! Please do yourself a favor and DO NOT STAY THERE! We transferred to Hotel Caribe which experience was much better! HILTON CARTAGENA ISSUES: 1. There was no water in the rooms to flush toilets or take showers. Extremely... More 

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Cliffside Park, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

I have stayed at other Hilton Hotels in Asia such as in Singapore on Orchard street to Bucharest, Romania, so I know what "excellence" looks like and this was "excellence. I actually don't recall ever taking the time to write a review for a hotel but I felt compelled to do so this time. We traveled with two small children... More 

Review collected in partnership with Hilton Hotels & Resorts

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Long Island, New York
1 review
5 of 5 stars Reviewed 6 days ago NEW

Great hotel to stay ..perfect location in cartagena ,excellent brakefast and bar by the pool , the staff is always trying to help and making you feel at home..really recomend this hotel to family or couples willin to have a good time and rest !

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Vinod A, General Manager at Hilton Cartagena, responded to this review

Dear Mr. Steven, We are proud to receive your excellent comments and perfect rating on TRIPADVISOR. We appreciate your recommendation, thank you! Please consider the Hilton Cartagena your home in our sunny city and let us welcoming you back in the near future. Sincerely, Vinod Agarwal General Manager More 

Dominican Republic
Reviewer
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

What can I say, I've stayed in this property for some 6 visits at least for business conferences always. The beach is right there....never had the courage to get it just seems not to clean and the property doesn't invest in sun lounges or umbrellas. It's at least 15 min from the colonial zone. If you don't have to stay... More 

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Vinod A, General Manager at Hilton Cartagena, responded to this review

Dear Guest, Your feedback is very valuable to us; it helps us to improve our guest experiences. Thanks for taking the time to write a review about your recent stay in our property and visiting our lovely city. Sincerely, Vinod Agarwal General Manager More 

New York City, New York
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

Have own private beach, pools, spa, and gym. about 10min away from old city. I enjoy sightseeing in old city and come back to hotel and rest at pools or enjoy spa. People are friendly and staff is always there when we needs some assistance. But I hope they can do Free WiFi in whole hotel. (Only lobby, in the... More 

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Vinod A, General Manager at Hilton Cartagena, responded to this review

Dear Guest, Thanks for taking the time to share your experience at the Hilton Cartagena. We are happy to know that you enjoyed our pool complex, spa and fitness center as well as the hospitality of our team members. We appreciate your feedback; is very valuable to us. Should your plans bring you back to Cartagena de Indias, please let... More 

thunder Bay,Ontario
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Love the location.One feels very safe in the area.the pool is wonderful except for the visiting iguanas.The swim up bar fantastic. Food at the breakfast bar very good and of course the coffee is superb.

Was this review helpful? Yes 1
Vinod A, General Manager at Hilton Cartagena, responded to this review

Dear Mr Bob, We sincerely appreciate your perfect rating on TRIPADVISOR and kind comments. Thanks for highlighting our pool complex and breakfast buffet. We hope to receive you again in the near future. Sincerely, Vinod Agarwal General Manager More 

Alexandria, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Lock your belongings in the room, otherwise somebody will steal them. After locking all important documents, wallets, and jewelry in the safe we unintentionally left my son's Nintendo 3DS games on the desk. They magically disappeared when we returned from the pool. Nobody entered the room other than us and the housekeeper. The security personnel did not assume any responsibility.... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Vinod A, General Manager at Hilton Cartagena, responded to this review

Dear Guest, Thanks for taking the time to write a review about your recent stay at our property. Our Chief Security, Daniel Arias, contacted you through our guest assistance program regarding your comments. We appreciate your visit to Cartagena de Indias. Sincerely, Vinod Agarwal General Manager More 

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