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All 113 Cartagena hotels

Hilton Cartagena

4.5 of 5 Hotel   |   Avenida Almirante Brion | El Laguito, Cartagena, Colombia
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Ranked #29 of 113 hotels in Cartagena
A recent review
4 of 5 stars reviewed 3 days ago
locolos13 Carmel, New York
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519 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Carmel, New York
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here for a week while in Cartagena for business. The location of the hotel is a bit out of the way but still within walking distance to a few restaurants. The rooms seemed recently updated and no complaints on my part. The service at this hotel is very good. Everyone you came across seemed willing to serve your... More

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Senior Contributor
21 reviews 21 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

The Hilton in Cartagena was mine and my partners only luxurious splurge on our entire trip through South America over a six month period. I guess our expectations may have been a little high considering we've been in and out of hostels for a long time, however we were both disappointed. The service we received from the front desk was... More

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Typical conference hotel, nothing special. Walls are really thin and I could hear my neighbors TV at 5am as if it was in my room. AC in the room was very strong and I couldn't fix it so my room was super cold all the time. I would not stay there if it was not a biz trip.

Was this review helpful? Yes 1
Vinod A, General Manager at Hilton Cartagena, responded to this review

Dear Mrs. Marcia Thanks for taking the time to share your experience at our property. You feedback about our guest rooms is very important to us, we truly appreciate it. Thanks for visiting our beautiful city. Cordially, Vinod Agarwal General Manager More

Providence, Rhode Island
Top Contributor
278 reviews 278 reviews
66 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Hilton Cartagena makes it possible to mix the culture of the walled city with the sun of the Caribbean. The hotel has a magnificent pool area, which is nicely maintained. In addition a small private beach, where the sand is like the rest of Bocagrande - brown. The service at the Hotel is very good and friendly. The breakfast buffet... More

Was this review helpful? Yes 3
Vinod A, General Manager at Hilton Cartagena, responded to this review

Dear Guest Thank you for taking the time to share your experience at our property. We are pleased to know that you enjoyed our pool complex and the hospitality of our team members as well as the comfort of our guest rooms. We appreciate your feedback on the lounge windows, thank you! We would like to have the opportunity to... More

Florence, New Jersey
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

While this will likely not be the most luxurious resort you will ever stay in, this hotel offers many nice benefits and amenities for a stay in Cartagena. A quick, cheap cab ride away from any major destination in the area, the Hilton proved a nice, relaxing place to come back to after long days of excursions. Enjoyed relaxing at... More

Review collected in partnership with Hilton Hotels & Resorts

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Vinod A, General Manager at Hilton Cartagena, responded to this review

Dear Guest Thanks for choosing the Hilton during your recent stay in Cartagena de Indias. We are happy to know that you easily enjoyed our beautiful walled city from our strategic location. Thanks for highlighting our pool complex and team members hospitality. We would like to have the opportunity to welcoming you back in the near future. Sincerely, Vinod Agarwal... More

Austin, TX
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Staying at the Cartagena Hilton was a very positive experience. The staff was friendly and helpful and most, if not all of the staff spoke English. The room was very spacious and well appointed. The bathroom was large with a nice shower. Room included hair dryer, iron and ironing board and free wi fi. Nice view of the beach and... More

Review collected in partnership with Hilton Hotels & Resorts

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Vinod A, General Manager at Hilton Cartagena, responded to this review

Dear Guest We really appreciate your kind comments and perfect rate on TRIPADVISOR. It is very good to know that the hospitality of our team members and the comfort of our guest rooms provided you a positive experience. Should your travels bring you back to Cartagena de Indias, please let us know, we would be delighted to welcoming you back.... More

Houston, Texas
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The location of this hotel is not excellent, a walk distance 25 minutes is needed to get to Avendia San Martin, the busiest streeet in Cartagena, nevertheless, the hotel is pretty complete in general, nice swimming pools, sea view and clean rooms, private beach, nice breakfast buffet, the service people are friendly but need more training to be professional 5... More

Was this review helpful? Yes 2
Vinod A, General Manager at Hilton Cartagena, responded to this review

Dear Guest. Your comments about your recent stay in our property are very valuable for us. It is very good to know that our pool complex, guest rooms and breakfast met your expectaticion. We appreciate your feedbacks on the training of our team members. We hope to have the opportunity to welcoming you back. Sincerely, Vinod Agarwal General Manager More

1 review
5 of 5 stars Reviewed 4 weeks ago

Great hotel with all the amenities that you will not find in most of the very expensive colonial hotels in the old city. The Hilton is a $5-7 Cab ride from the old city. Pool area is beautiful and beach view rooms are spacious with awesome views. The executive Lounge was a great place to have morning coffee and afternoon... More

Review collected in partnership with Hilton Hotels & Resorts

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Vinod A, General Manager at Hilton Cartagena, responded to this review

Dear Mrs. Christine Thank you so much for your kind comments. It is a pleasure to know that you enjoyed our hotel amenities, pool complex and guest rooms as well as our executive lounge service. Thanks for considering us your first option in Cartagena! Please, let us know about your future visits to Cartagena de Indias, we would be delighted... More

Washington DC
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Spent 1 week at the Hilton Cartagena with business colleagues attending a conference at the convention center. We all had reserved executive level rooms with access to the Hilton's executive level lounge on the top floor. The room I had reminded me of a bland hospital bedroom with its decor. I had a nice city view room on the 10th... More

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Vinod A, General Manager at Hilton Cartagena, responded to this review

Dear Guest, We appreciate your feedback about your recent stay in our hotel. Thanks! We sincerely apologize for the inconveniences you experienced; all the necessary actions will be taken. Thanks for highlighting the helpfulness of our team members. Cordially, Vinod Agarwal General Manager More

tampa, United States
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 19, 2014

The location of hotel was good. The restaurant's food and food in the Executive Lounge was not good. Staff was friendly but needed improvement in English. Lacks a concierge to determine where to go in the area.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 3
Vinod A, General Manager at Hilton Cartagena, responded to this review

Dear Mrs. Ann Thanks for taking the time to share your comments about your recent stay in our property. We always strive to offer our guests the best experience and your feedback is very important to us, thank you! We hope to have the opportunity to welcoming you back. Sincerely, Vinod Agarwal General Manager More

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Additional Information about Hilton Cartagena

Also Known As:
Hilton Cartagena Hotel
Hilton Cartagena Hotel Cartagena
Hilton Hotel Cartagena
Cartagena Hilton Hotel
Cartagena Hilton
Address: Avenida Almirante Brion | El Laguito, Cartagena, Colombia
Phone Number:
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Cartagena
#6 Family Hotel in Cartagena
#7 Business Hotel in Cartagena
#12 Luxury Hotel in Cartagena
#26 Romantic Hotel in Cartagena
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hilton Cartagena 4.5*
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