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All 116 Cartagena hotels

Sofitel Legend Santa Clara

5.0 of 5 Hotel   |   Calle del Torno 38-29 | Barrio San Diego, Cartagena, Colombia
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89%
Ranked #7 of 116 hotels in Cartagena
A recent review
5 of 5 stars reviewed 1 week ago
oystertravels Rowayton, Connecticut
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759 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
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English first
Rowayton, Connecticut
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This wonderful, converted 17th century convent, nestled inside the walled "old city" is a luxurious, yet very personal hotel. Its location is a perfect base for getting to know this historical gem, as you can walk everywhere safely and comfortably. Service and personal attention is absolutely first-rate. The beautiful swimming pool is perfectly inviting and relaxing. There is a small... More

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SantaClaraCartagena, Director de Relaciones con Clientes at Sofitel Legend Santa Clara, responded to this review

Dear oystertravels, We would like to thank you for taking the time to write those beautiful words about your stay with us. The Sofitel Legend Santa Clara is an historic monument which we are highly proud of and which we take care of in order to preserve the history that every corner of our hotel tells. It is for us... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Wonderful location- safe, walkable, charming. Hotel is beautiful, rooms very nicely outfitted and service is superb. Had a problem with my reservation and staff went way beyond the usual to assist me.

Was this review helpful? Yes 1
SantaClaraCartagena, Director de Relaciones con Clientes at Sofitel Legend Santa Clara, responded to this review

Dear Bradski1, Thank you very much for your comments after you recent stay with us. All the Sofitel Legend Santa Clara team will be very happy to read your opinion as they work hard every day to create memories in our guests’ trips. We appreciate your impressions and we hope you come back soon to Cartagena and you visit us... More

miami
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The location is in the middle of the walled city. The hotel has great history and character. The staff are all excellent and very helpful. Breakfast has a great selection. Coffee is good. The rooms were clean and well appointed. Nice but not luxury. Beds are comfortable. Beautiful pool area and nice view for sunset. I would return.

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Columbia, Missouri
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is outstanding - beautiful; excellent rooms; wonderful service and great location. It is a model for other hotels, the epitome of service and quality. I plan to return in the future and will recommend this hotel to my friends.

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SantaClaraCartagena, Director de Relaciones con Clientes at Sofitel Legend Santa Clara, responded to this review

Dear Jackeline K, Thank you very much for your nice comments about your stay in the Sofitel Legend Santa Clara. It is a real pleasure for us to know that you had a good experience in our 17th century monument. We appreciate you recommend our hotel and we hope to welcome you back in your next visit to Cartagena. Sincerely,... More

Chapel Hill, North Carolina
Top Contributor
69 reviews 69 reviews
50 hotel reviews
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed 2 weeks ago

In Cartagena for two nights on business. Its a beautiful property in the old town. Walking into the entrance you heart rate will immediately decrease. You'll admire the beauty, meet the resident Toucan Mateo, hear the incredible frogs at night. The pool area is stunning. As I stayed in a tiny room I can't offer much in terms of feedback.... More

Was this review helpful? Yes 2
SantaClaraCartagena, Director de Relaciones con Clientes at Sofitel Legend Santa Clara, responded to this review

Dear motowninchapelhill, We appreciate your kind comments about our property. It is pleasant for us to know that even in business trip, our guests can feel comfortable and at home. All our team works in order to create unique experiences for every guest. I will share your impressions with them and with Mateo. They will be all hay to hear... More

Glasgow, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Here is another 5 star review for what surely must be one of the most beautiful hotels I have ever stayed in. Everything about it is lovely and so historic.Its very close to all restaurants, bars shops etc. The staff are pleasant and very helpful. The bedroom we had was luxurious (and it wasn't the most expensive) and the huge... More

Was this review helpful? Yes 1
New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were disappointed with our two night stay at the Sofitel. It was truly just "average," in our opinion. Here is an overview of our experience: -The hotel was not ready to let us check in until 5 PM, which is well over the standard check in time. We were muddy from an earlier trip to the volcano, and desperately... More

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SantaClaraCartagena, Director de Relaciones con Clientes at Sofitel Legend Santa Clara, responded to this review

Dear Sophie B, Thank you for taking the time to review the Sofitel Legend Santa Clara. We would like to apologize for the experience you had in our hotel. Please rest assured that we strive to provide a superior service to all our guests. We would like also to have more information about your stay with us, like your room... More

New York City, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I doubt this hotel needs any more 5 star reviews, but here is another. The hotel is absolutely gorgeous and the staff couldn't be more helpful. I loved "meeting" Matteo, their resident Toucan as soon as we checked in! I am an art dealer and appreciated the beautiful historical decor and architecture. The breakfast is also fantastic. To be honest,... More

Was this review helpful? Yes 1
Miami, Florida
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a gray time during our stay at Santa Clara. Service was excellent, they had a butler for our own room!!!. A guided walk tour of the hotel that was a monastery before was detailed and refreshing. The rooms were very nice, the restaurants were top of the line and the bars were entertaining. The location is in the... More

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Denver
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Just spent a week at Hotel Santa Clara. One of the best travel experiences I've ever had. It starts with the staff...friendly, helpful, and extremely competent. The location is perfect - close to good restaurants, easy walk to anywhere in the walled district. I only ate one dinner and one breakfast at the restaurant but had an excellent dinner in... More

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Additional Information about Sofitel Legend Santa Clara

Address: Calle del Torno 38-29 | Barrio San Diego, Cartagena, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sofitel Legend Santa Clara 5*
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Also Known As:
Sofitel Santa Clara Hotel Cartagena
Sofitel Hotel Santa Clara
Sofitel Cartagena
Cartagena Sofitel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Cartagena #1 On the Beach Hotel in Cartagena #2 Family Hotel in Cartagena #3 Spa Hotel in Cartagena #4 Romantic Hotel in Cartagena #5 Luxury Hotel in Cartagena
Hotel Class
Official Description (provided by the hotel)
Originally built as a convent in 1621, the Sofitel Santa Clara is a legendary landmark in the heart of Cartagena's walled city. Transformed into a luxury hotel in 1995, the Sofitel Santa Clara, unique in style, combines the allure of history with local hospitality and the art of French savoir-faire. Mixing Colonial and Republican-style architecture with modern comfort, the hotel features gourmet cuisine, exceptional service, a world-class spa, meeting facilities and state of the art technology for events, conventions and weddings. ... more   less 
Number of rooms
46

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