We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sofitel Legend Santa Clara

Travelers' Choice award winner
Hotel website
Hotel deals
Calle del Torno 38-29 | Barrio San Diego, Cartagena, Colombia
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Sofitel Legend Santa Clara
Professional photos View all
Browse nearby
Sofitel Legend Santa Clara
Write a Review

1,002 reviews from our community

Traveler rating
    749
    156
    49
    23
    25
See reviews for
184
454
48
110
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1002)
  • Mar-May only
    (274)
  • Jun-Aug only
    (216)
  • Sep-Nov only
    (224)
  • Dec-Feb only
    (288)
All months
San Francisco
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at the Santa Clara for two nights and cannot say enough good about this property. The welcome was warm and the service was excellent. The setting is beyond breathtaking: lush, green and peaceful. Compared to places like Italy, San Francisco etx. Cartagena is not a food destination, but the Sofitel Santa Clara provides some of the best food... More 

Was this review helpful? Yes
SantaClaraCartagena, Director de Relaciones con Clientes at Sofitel Legend Santa Clara, responded to this review

Dear jalehsanfrancisco, We are delighted to know that you felt the magic of our historical monument mixed with the warmth of our staff. It is a pleasure to read your comments as our priority is to create unique and special experiences to our guests by mixing the history, architecture, service and gastronomy. We feel honored that you consider us the... More 

Sao Paulo, SP
Senior Contributor
49 reviews 49 reviews
25 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Located in the beautiful "casco viejo" of Cartagena, this old convent was converted in a delightful hotel, where you want to spend a lot of time just relaxing by the pool, having great meals or enjoying the lobby/plaza atmosphere. My only concern was that when you sit in the tables near the lobby/entrance áreas, the waiters practically ignore you. Most... More 

Was this review helpful? Yes
SantaClaraCartagena, Director de Relaciones con Clientes at Sofitel Legend Santa Clara, responded to this review

Dear sergio a, Thank you very much for letting us know you satisfaction after your stay in the Sofitel Legend Santa Clara. Our 17th century monument is an important part of the Cartagena’s Historical heritage and we are glad to share this with all our guests. It is a pleasure to know that you enjoyed the time you spent in... More 

San Francisco, California
Top Contributor
64 reviews 64 reviews
34 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The hotel is definitely one you will remember. The history of the building, the service and the F&B outlets are all excellent. Most of the guestrooms and suites have been renovated, but there a still a few rooms that have not. The pool is gorgeous and worth a day in itself. While I did see other hotels in Cartagena, none... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The Location cant be beat on the wall. It is hard to find a resort style hotel with a nice large pool deck, great food and amazing rooms in the old town. Only wish we stayed there longer. The service was great. Prices for food and drinks were fine. Its about 15 min from the airport which costs under 10... More 

Was this review helpful? Yes
SantaClaraCartagena, Director de Relaciones con Clientes at Sofitel Legend Santa Clara, responded to this review

Dear Eagerpooch, We highly appreciate that you took the time to write about your experience in our hotel and to recommend us as the spot to stay in Cartagena. It is very nice for us to know that our privileged location is something that our guests appreciate and that make their visit to Cartagena easier. Our pool service is one... More 

New York City, New York
Contributor
19 reviews 19 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

I had visited the Sofitel Santa Clara for dinner on a previous visit to Cartagena, so I already knew about its beautiful architecture, art and courtyard. Returning to Colombia last week, we decided to stay at the Sofitel, despite the fact that it stretched our budget. It was worth it! The building itself and the pool are stunning. But what... More 

Was this review helpful? Yes
SantaClaraCartagena, Director de Relaciones con Clientes at Sofitel Legend Santa Clara, responded to this review

Dear SomeKindOfWonderful, It is an honor for us to be considered by you as the best Sofitel experience. It is true that our staff is the real difference as they serve our guest with the heart in order to create good memories. We would like to thank you for choosing us and we are very happy to know that it... More 

New York City, New York
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I feel awful for not having submitted my review of the Sofitel Legend Santa Clara sooner! The welcome received, the warm of staff and its unique history made the experience and stay at this Cartagena hotel a memorable one. This former convent has been exceptionally restored to a modern yet traditional hotel. Every hallway, every path in the hotel had... More 

Was this review helpful? Yes
SantaClaraCartagena, Director de Relaciones con Clientes at Sofitel Legend Santa Clara, responded to this review

Dear Deseonyc, We are delighted to read your opinion about your stay with us. It is never too late to receive a feedback as our guests’ comments are very important for us. As excellence is one of our values we all work in order to offer an immaculate service in all our outlets and rooms. It is a real pleasure... More 

hampton bays, ny
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed our last 3 nights in Cartagena at the Sofitel and we are so happy we did. We stayed for 5 nights (earlier in the trip) at the Casa Claver Hotel with was also very good but very different (for another review). The hotel is big and beautiful and staffed by helpful, professional people. Our room was on the... More 

Was this review helpful? Yes
SantaClaraCartagena, Director de Relaciones con Clientes at Sofitel Legend Santa Clara, responded to this review

Dear youhaveaface, We would like to thank you for sharing your experience in our magical hotel. We are glad to hear that you are happy of having chosen us for your 3 nights stay in the gorgeous city of Cartagena and that you have enjoyed our facilities and services. Our staff strives to provide the best service to our guests... More 

San Francisco, California
Contributor
18 reviews 18 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

The central courtyard/garden of this lovely, old converted convent is a peaceful and beautiful place to sit at virtually any time of day. Just don't linger too long filling your plate at the breakfast buffet lest a tropical bird swoop in and peck at your bread basket (delivered to the table)! Rooms are, in contrast, modern and functional, and the... More 

Was this review helpful? Yes
SantaClaraCartagena, Director de Relaciones con Clientes at Sofitel Legend Santa Clara, responded to this review

Dear George B, Thank you very much for your recent stay at Hotel Sofitel Legend Santa Clara. We appreciate you took the time to share your experience regarding your stay with us in our 17th century monument. It is a pleasure for us to know that you enjoyed the beauty of our courtyard, ambiance and warmth of our service staff.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

525 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (486)
Viewed
Hotel & grounds (129)
Viewed
Pool/beach area (81)
Viewed
Dining (31)
Viewed
Family/play areas (21)
Viewed
Room/suite (57)
Viewed
View from room (31)
Viewed
Bathroom (14)
Viewed
1:48
Videos (1)
Viewed
Other (121)

Management photos: Courtesy of the property manager

Viewed
All management photos (39)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (10)
Viewed
Other (21)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question