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Sofitel Legend Santa Clara

1.0 of 5 Calle del Torno 38-29 | Barrio San Diego, Cartagena, Colombia
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Sofitel Legend Santa Clara
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Sofitel Legend Santa Clara
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887 reviews from our community

Traveler rating
    662
    137
    42
    23
    23
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162
402
45
100
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Montclair, New Jersey
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My partner and I just returned from an amazing 4 day stay at the Sofitel Santa Clara. The hotel is so beautiful, the rooms, the old cloister, the wonderful pool is all really top notch. The restaurant, 1621, where we ate on the first night is really great, French with a tropical flair. However, what really sets this hotel apart... More 

Was this review helpful? Yes 1
Contributor
15 reviews 15 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This is not the type of place that needs a review, but based on our recent experience, allow me to indulge. Part of me wants to keep this city and this hotel a secret, as I know we will return as often as life allows. The hotel is a former convent, hospital, and mortuary. Gabriel Garcia Marquez wrote Love in... More 

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New York
Contributor
13 reviews 13 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Please come to Cartagena and enjoy this amazing city and base yourself out of this hotel. We were there for 5 nights during the Pageant celebrations. I will not reveal my room number because my view of the parade and festivities was so amazing I want to be able to repeat it again one year. Our room was so gorgeous,... More 

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portland, or
Senior Contributor
42 reviews 42 reviews
29 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

After we got settled ( a mix up in the beds we had reserved) everything was wonderful. Great staff, excellent breakfast buffet, comfortable large rooms, good toiletries, etc, etc. If you can afford it, stay at this hotel while in Cartagena.

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Monroe
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed in a suite for a week with friends. I never had any problems and all the staff with whom I interacted were extremely friendly and helpful. We all arrived at different times and there was no problem getting access to the suite under my own name. Cleaning staff were particularly helpful and courteous. If I had a problem... More 

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Buenos Aires, Argentina
1 review
4 of 5 stars Reviewed 1 week ago via mobile

Beautiful hotel with great staff That made you feel really comfortable Great location in the ciudad amurallada! It was our honeymoon and we arrived really late but we had a great welcome! Only bad thing is we forgot a pair of shoes and they couldnt find them...

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Manchester, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Beautiful old historic building with nice common areas and a good pool. Service everywhere a bit slow and the security too extreme. In cartagena on a conference and met various other people (the purpose of the trip) who were staying in other hotels. Could not even get them into the bar for a drink and the security made everybody feel... More 

Was this review helpful? Yes 1
SantaClaraCartagena, Director de Relaciones con Clientes at Sofitel Legend Santa Clara, responded to this review

Dear travelextert999, We appreciate you taking the time to share your experience. At Sofitel, we strive to provide a superior service for every of our visitors and we care of the satisfaction of everyone inside our historical monument; therefore your impressions are very important to us. One of the out-most important priorities for the Sofitel Legend Santa Clara is the... More 

Kensington, Maryland
Senior Contributor
45 reviews 45 reviews
33 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at the Sofitel in Cartagena for four nights. It was one of the best hotel experiences that we have ever had. The hotel is conveniently located within the walled city. The ride from the airport is approximately 15 minutes costing $10. The hotel is on a small charming square with vendors. It was created inside... More 

Was this review helpful? Yes
SantaClaraCartagena, Director de Relaciones con Clientes at Sofitel Legend Santa Clara, responded to this review

Dear Hivedoc, We highly appreciate you consider us the best hotel in Cartagena. For us it is an honor to be a part of this magical city’s historical heritage. We are glad to read your comments and to know that you enjoyed our “magnifique piscine”, legendary breakfast and privileged location. I will share your review with our staff, especially with... More 

Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Santa Clara for two glorious weeks. It is a great hotel in the center of the "old" city. Walking distance to shopping, restaurants, and historical churches and buildings. I highly recommend it. The restaurants at the hotel are pricey, but for me they were worth it. The service is the best. The rooms are hotel type,... More 

Was this review helpful? Yes
SantaClaraCartagena, Director de Relaciones con Clientes at Sofitel Legend Santa Clara, responded to this review

Dear BeeBee195… Thank you very much for you nice comments about our property and our service. We will be more than happy to welcome you again and it is an honor to know that it was a very enjoyable experience for you. We appreciate that you recommend our hotel and we will be delighted to welcome you again. Sincerely, Andrea... More 

Brooklyn, New York
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I went to Cartagena to visit my cousins, but the hotel treated them like criminals with a guard at the door preventing them from entering the hotel to hang out with us during the day by the pool, or to hang out on our balcony at night. I had to leave the hotel at night and sit on a street... More 

Was this review helpful? Yes 1
SantaClaraCartagena, Director de Relaciones con Clientes at Sofitel Legend Santa Clara, responded to this review

Dear BlazinAl, We appreciate you taking the time to share your experience. At Sofitel, we strive to provide a superior service for every of our visitors and we care of the satisfaction of everyone inside our historical monument; therefore your impressions are very important to us. One of the out-most important priorities for the Sofitel Legend Santa Clara is the... More 

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Additional Information about Sofitel Legend Santa Clara

Address: Calle del Torno 38-29 | Barrio San Diego, Cartagena, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range (Based on Average Rates): $$$
Hotel Class:1 star — Sofitel Legend Santa Clara 1*
Number of rooms: 46
Reservation Options:
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Also Known As:
Sofitel Santa Clara Hotel Cartagena
Sofitel Hotel Santa Clara
Sofitel Cartagena
Cartagena Sofitel
Hotel Style:
#1 On the Beach Hotel in Cartagena
#1 Family Hotel in Cartagena
#1 Business Hotel in Cartagena
#2 Spa Hotel in Cartagena
#5 Romantic Hotel in Cartagena

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