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Sofitel Legend Santa Clara

Travelers' Choice award winner
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Calle Del Torno 39-29 | Barrio San Diego, Cartagena, Colombia
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Sofitel Legend Santa Clara
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Sofitel Legend Santa Clara
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1,074 reviews from our community

Traveler rating
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    167
    55
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    26
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200
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Warsaw
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

The hotel is located in a former 17th century convent, within the walls of the Old Town. Beautiful couryard, spacious and elegant rooms, very rich.breakfast, for which you may sit outside. Staff friendly and helpful. Truly luxurious, elegant hotel.

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London
Top Contributor
60 reviews 60 reviews
60 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was happy at this hotel. The entrance and courtyard area was amazing. I love the breakfast area where you can sit outside and listen the birds. My room was small, but comfortable enough. The location was great.

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Jackson Heights, New York
Top Contributor
75 reviews 75 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Love this place - we were made to feel welcome from the moment we arrived. It's beautiful; a former monastery. Elegant, lush, filled with beautiful objects. No detail goes unnoticed by the attentive but nuanced staff. We are just at the end of our 3-day stay here and are sorry to leave (but are moving on to Medellin.) Nothing but... More 

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SantaClaraCartagena, Director de Relaciones con Clientes at Sofitel Legend Santa Clara, responded to this review

Dear WendyL, We thank you for choosing our hotel for your current visit to the enchanting city of Cartagena. It is a pleasure to hear that you had a wonderful time during your stay at the Sofitel Legend Santa Clara. We love that you found the breakfast to be fantastic as well as the cocktails. Our staff strives to provide... More 

Brussels, Belgium
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

positive: EVERYTHING..! there is simply nothing negative to be raised. This hotel is simply amazing: the pool, the bedrooms, the restaurant, breakfast, the spa, the building, the staff, the location.. It is a pity the price but believe every cent you pay for it. IT IS WORTH.!

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SantaClaraCartagena, Director de Relaciones con Clientes at Sofitel Legend Santa Clara, responded to this review

Dear tripadder82, Thank you very much for choosing the Sofitel Legend Santa Clara for your most recent stay in the historic City of Cartagena. We are truly appreciative for taking the time to write such a wonderful comment about our hotel and for naming us one of the best hotels you have every stayed in. We are delighted that you... More 

Vancouver, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

What a wonderful property. A lovingly restored convent in the heart of centro area within the walled city of Cartagena. The property is an exceptional base to explore the city. Although with the wonderful amenities on site you may not want to venture far. The pool is the area to rejuvenate after lesiurely strolls around town visiting the sites and... More 

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SantaClaraCartagena, Director de Relaciones con Clientes at Sofitel Legend Santa Clara, responded to this review

Dear Jeff L, We are truly appreciative that you took the time to share your experience with us and we thank you for choosing the Sofitel Legend Santa Clara during your stay in the magical city of Cartagena. We are very privileged to be located in this historic building and we are excited to hear you enjoyed our location within... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a beautiful hotel in a renovated convent in the heart of the old city. We stayed here for two wonderful nights and would recommend this hotel to anyone going to Cartagena Pros: -Helpful , friendly, English speaking staff -Gorgeous, spacious clean rooms -Well air conditioned -Beautiful pool that was not crowded during low season when we were there.... More 

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SantaClaraCartagena, Director de Relaciones con Clientes at Sofitel Legend Santa Clara, responded to this review

Dear nychoogie, Thank you very much for taking the time to share the details of your experience with us and for recommending us to your fellow travelers. It is a pleasure to learn that you enjoyed the friendliness and dedication our ambassadors as they are the key to creating unique and memorable experiences for our guests. At the Sofitel Legend... More 

New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

Although we don't usually stay in full-service luxury hotels by choice, the Santa Clara is truly the best of both worlds: impeccable service by all of the staff, great restaurants, a beautiful swimming pool, the spa (!), and the sheer beauty of the building itself with the cloisters of an old convent and the modern wing matching the older part's... More 

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SantaClaraCartagena, Director de Relaciones con Clientes at Sofitel Legend Santa Clara, responded to this review

Dear opusmixtum, we are truly appreciative that you took the time to share your wonderful experience with us and we thank you for choosing the Sofitel Legend Santa Clara during your stay in the magical city of Cartagena. We are thrilled to hear that you thought our staff and service was impeccable and that you consider us your favorite hotel!... More 

Tampa, Florida
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Great location, safe, clean, excellent staff that was incredibly helpful (concierge was spot on with all of their recommendations), service was amazing and the spa is beautiful! Excellent for non-Spanish speaking travelers as well.

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SantaClaraCartagena, Director de Relaciones con Clientes at Sofitel Legend Santa Clara, responded to this review

Dear theoneandonlymissV, We thank you for choosing our hotel for your current visit to Cartagena. It is a pleasure to hear that you found Sofitel Santa Clara to be the perfect hotel. We really appreciate your comments about your stay and your feedback is very important to us. We are very proud of our staff and we are very happy... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This is my 3rd stay in the Santa Clara. Every time the setting of this former monestary has been enchanting with a relaxing effect in itself. Rooms are spacious and the facilities (e.g. Swimming pool, spa) are in very good shape. So, why not 5 stars? To begin with the positives, food in the "1611" is delicious and service is... More 

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SantaClaraCartagena, Director de Relaciones con Clientes at Sofitel Legend Santa Clara, responded to this review

Dear Advents, we would like to thank you for choosing the Sofitel Legend Santa Clara for your current visit to the enchanting city of Cartagena and we appreciate you taking the time to share your impressions after your stay with us.It is a pleasure for us to read that you enjoy coming back to our property and that you found... More 

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