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Sofitel Legend Santa Clara

5.0 of 5 Calle del Torno 38-29 | Barrio San Diego, Cartagena, Colombia
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Sofitel Legend Santa Clara
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Sofitel Legend Santa Clara
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921 reviews from our community

Traveler rating
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    42
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167
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106
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wellington, Florida
1 review
5 of 5 stars Reviewed 2 days ago NEW

In spite of my short stay (just 1 1/2 days) I had an excellent experience in this hotel since I got there. The recepcionist are very friendly. I was impressed by all of the staff in the hotel, they were extremely helpful, even when I asked to make reservations for local tourism or party or dining at night they were... More 

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London, United Kingdom
Top Contributor
84 reviews 84 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had a conference there any it was a really good location. Great vibe around the hotel, courtyard stunning, food good and a great bar at night. Different bands every night. Easy to access all parts within the walled city and lots of great restaurants within 10 mins of the hotel. Would recommend on many aspects as a great conference... More 

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Buenos Aires, Argentina
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

The Sofitel employees are the top of excellence in hospitality is not one detail they are not taking care, like this:after my second breakfast (this was in 2012)mrs victoria would you like to have your boiling eggs like yesterday ? And she wasn't the same person for the day before, and it didn't happens ones, they are in top of... More 

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Warwick, United Kingdom
Top Contributor
204 reviews 204 reviews
115 hotel reviews
183 helpful votes 183 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

In Cartegana you can either be in a small boutique hotel in the town or you can be in a modern resort hotel out of town. The Santa Clara bridges the gap. The stunning courtyard that dates back to the 1620s is a beautiful space and is on its own one of the sights of Cartagena. The trees and birds... More 

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Sydney, Australia
Senior Contributor
48 reviews 48 reviews
38 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

One of Cartagena's landmark hotels. Very pleasant room with microwave and coffee machine if needed(!). Good breakfast buffet, though it could be a little more local than it is. Staff are accommodating, with a special mention for the concierge team and bar staff who were very friendly. Only downside: took a long time to check out due to spurious minibar... More 

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SantaClaraCartagena, Director de Relaciones con Clientes at Sofitel Legend Santa Clara, responded to this review

Dear DP72, We would like to thank you for your nice comments about our historical monument. It will be a pleasure for us to share your review with our staff, especially with our concierge. I am sure they will be pleased to know that you enjoyed your stay. Thank you again for sharing your experience, and we hope your next... More 

Paris, France
Top Contributor
51 reviews 51 reviews
18 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 1 week ago

Old building nicely transformed into an hotel. Lovely tropical garden for breakfast. Big swimming pool surrounded by palm trees. Inside the old walled town. Rooms are very comfortable with the usual SOFITEL great beds. One of the best SOFITEL I know. Staff is great. Food is good.

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SantaClaraCartagena, Director de Relaciones con Clientes at Sofitel Legend Santa Clara, responded to this review

Dear jean-michel-tripadv, Thank you very much for being a loyal guest of Sofitel Luxury Hotels. In Sofitel Legend Santa Clara we are very happy to receive your kind comments and it is an honor that you appreciate our facilities. At Sofitel we care about natures and this is why we mix the colonial architecture with our typical palms, plants and... More 

Buenos Aires
Senior Contributor
42 reviews 42 reviews
34 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Staid twice at this hotel. This time the experience was better as I have been given a room that looked more modern (probably renovated) on the 4th floor overlooking the pool. As the last time, everything about this hotel was superb, the check in process was friendly and fast, great pool, great gym, great breakfast.

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SantaClaraCartagena, Director de Relaciones con Clientes at Sofitel Legend Santa Clara, responded to this review

Dear Mauricio76, Thank you very much for returning to the Sofitl Legend Santa Clara, for considering us the best option in Cartagena and for sharing your impressions. I will share your comments with our team. Your satisfaction is the best reward we can have and I am sure they will be very happy to know that you enjoyed our services... More 

Melbourne, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is beautiful designed where the old world meet the new. Service was outstanding and all hotel staff where friendly and accommodating. Even the hotel manger welcomed us during our stay as they knew it was our honeymoon. The butler service is great feature available to luxury rooms and they are helpful to recommend restaurants and day trips.

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SantaClaraCartagena, Director de Relaciones con Clientes at Sofitel Legend Santa Clara, responded to this review

Dear Peter V, Thank you very much for choosing Sofitel Legend Santa Clara for your visit to Cartagena in your honeymoon and for sharing your experience with us. Please rest assured that I will share your review with our staff, especially with our butlers who work every day to create special moments and unforgettable experiences. They will be very pleased... More 

Hong Kong
Contributor
11 reviews 11 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful property in ideal location. Nice seating around the sunny central pool is more active and quieter more removed areas to lounge up above. Wonderful breakfast. Staff was amazingly knowledgable and helpful. Particularly thanks to Leslie at the concierge desk for offering great suggestions and helping to plan a seamless and wonderful trip. Looking forward to coming back soon.

Was this review helpful? Yes
SantaClaraCartagena, Director de Relaciones con Clientes at Sofitel Legend Santa Clara, responded to this review

Dear Evan L, Thank you very much for your recent stay at Hotel Sofitel Legend Santa Clara. We appreciate you took the time to share your experience regarding your stay with us in our 17th century monument. At Sofitel Legend Santa Clara, we strive to provide the highest quality of service and product. To do so, we welcome each and... More 

Denver
Contributor
13 reviews 13 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was the first time to Columbia and the 5th stop on our Columbia and Peru vacation. Our travel Agent Staci Steele with SA Luxury vacations highly recommended this property. We told her we wanted a 5 star hotel in a central location. When we pulled up to the hotel we were overwhelemed at the location and the beautiy of... More 

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Additional Information about Sofitel Legend Santa Clara

Address: Calle del Torno 38-29 | Barrio San Diego, Cartagena, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sofitel Legend Santa Clara 5*
Number of rooms: 46
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Also Known As:
Sofitel Santa Clara Hotel Cartagena
Sofitel Hotel Santa Clara
Sofitel Cartagena
Cartagena Sofitel
Hotel Style:
#1 On the Beach Hotel in Cartagena
#1 Family Hotel in Cartagena
#1 Business Hotel in Cartagena
#2 Spa Hotel in Cartagena
#4 Luxury Hotel in Cartagena
#5 Romantic Hotel in Cartagena

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