We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sofitel Legend Santa Clara

1.0 of 5 Calle del Torno 38-29 | Barrio San Diego, Cartagena, Colombia
Hotel website
Hotel deals
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Sofitel Legend Santa Clara
Professional photos View all
Browse nearby
Sofitel Legend Santa Clara
Write a Review

967 reviews from our community

Traveler rating
    722
    152
    45
    23
    25
See reviews for
177
435
48
110
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (967)
  • Mar-May only
    (239)
  • Jun-Aug only
    (216)
  • Sep-Nov only
    (224)
  • Dec-Feb only
    (288)
All months
Connecticut
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars NEW

A copy of my note to the hotel! My wife and I had the pleasure of being guests at the Sofitel Santa Clara Cartagena over the period February 14 to 22 of this year. While I had the pleasure of visiting Cartagena on business many, many years ago, this was the first time that we had the opportunity to visit... More 

Was this review helpful? Yes
Norwich, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We stayed here for three days and very much enjoyed the hotel. Perhaps it was the contrast to our previous four days at Hotel Quadrifolio nearby but this felt corporate in comparison. The personal service at the Quadrifolio was first class. However the swimming pool at the Sofitel is wonderful and our room was fantastic with a wonderful view. There... More 

Was this review helpful? Yes
New York City, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

This was our second vacation to the magnificent Sofitel Santa Clara hotel. Last January we spent a week there celebrating a friend's birthday. We had such a great experience that we invited our entire family, children and grandchildren to join us this past February. The hotel is beautiful, greatly located and very comfortable. The staff is extremely attentive and courteous.... More 

Was this review helpful? Yes
Top Contributor
53 reviews 53 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Other reviewers are right to say that the standard room is not too impressive...just acceptable. But the rest of the resort is great. Service top notch. Location perfect. Loved the spa. Pool is unbeatable. Maybe the menu could be a bit more interesting, but with so many cutting edge places within a few blocks it doesn't really matter.

Was this review helpful? Yes
New York
Top Contributor
180 reviews 180 reviews
64 hotel reviews
211 helpful votes 211 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is our second trip to Cartagena. We came 5 years ago at Christmastime and stayed at the Hilton in the new part of the city because we booked late and most of the good hotels in the old city were full. This time, we booked early and made sure to get rooms at the Santa Clara right in the... More 

Was this review helpful? Yes
SantaClaraCartagena, Director de Relaciones con Clientes at Sofitel Legend Santa Clara, responded to this review

Dear manhattanmom, Thank you very much for choosing Sofitel Legend Santa Clara for your second visit to the beautiful Cartagena. It is an honor for us that you picked us when looking for the best hotel in the old city. Our ancient convent is a part of the Cartagena’s historical heritage and we are happy to share this part of... More 

Rio de Janeiro, RJ
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Really spetacular experience. Historical place very well maintained. Great service, location and rooms. The inner garden, where you have meals, is beautiful with the birds ("Maria Mulata") flying around. Also an amazing pool where you can relax all day long.

Was this review helpful? Yes
SantaClaraCartagena, Director de Relaciones con Clientes at Sofitel Legend Santa Clara, responded to this review

Dear mizaelvaz, Thank you very much for considering us a terrific place. It is apleasure to know that you had a spectacular experience. We are very proud of our historical building and we are happy that we can share the history of our monument with all our guests. Our staff strives to provide the best service to our guests and... More 

Contributor
14 reviews 14 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Experience at the hotel was fantastic.The rooms were comfortable and the staff was very accommodating and went above and beyond to help you.The spa is fabulous and the food is fantastic.Hotel is located within the wall and has great restaurants and bars close by.

Was this review helpful? Yes
SantaClaraCartagena, Director de Relaciones con Clientes at Sofitel Legend Santa Clara, responded to this review

Dear Waitheman, We would like to thank you for taking the time to share your experience through TripAdvisor. It is very important for us and for the other travelers to have your feedback. At Sofitel we strive to create special memories for our guests and it is a pleasure to know that you enjoyed our Spa, location, our history, our... More 

Contributor
13 reviews 13 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Fab location, beautiful buildings, perfect service, faultless. We stayed for a week at the end of our holiday, we used the pool daily and the spa a couple of times. Breakfast was rich and varied, lunches by the pool likewise and the restaurant where we ate on our last evening was excellent by any international standard. Nothing was too much... More 

Was this review helpful? Yes
SantaClaraCartagena, Director de Relaciones con Clientes at Sofitel Legend Santa Clara, responded to this review

Dear Welm, Thank you very much for taking the time to write your opinion after your stay at the Sofitel Legend Santa Clara. Our mission is to create memorable and special experiences for our guests by giving them a sophisticated and luxurious service. Our gastronomy, history and architecture are mixed with the charm and warmth of our team who works... More 

Philadelphia
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our second trip to Cartagena. Our first stay was at the Charleston Santa Teresa Hotel. During our stay, we were told to try the Santa Clara on our next stay, which I am so glad we did. The hotel is built on the original construction of an old convent. Even though it is luxurious and modern, it has... More 

Was this review helpful? Yes
SantaClaraCartagena, Director de Relaciones con Clientes at Sofitel Legend Santa Clara, responded to this review

Dear Catalina M, We highly appreciate that you took the time to write about your experience in our historical monument. We are happy to know that you enjoyed your stay, our facilities and our privileged location. Thank you very mucho for highlighting the service our ambassadors who work always in order to create great memories for our guests. I will... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sofitel Legend Santa Clara? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sofitel Legend Santa Clara

Address: Calle del Torno 38-29 | Barrio San Diego, Cartagena, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range (Based on Average Rates): $$$
Hotel Class:1 star — Sofitel Legend Santa Clara 1*
Number of rooms: 46
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Cheap Tickets, Hotels.com, Despegar.com, Priceline, TripOnline SA, Odigeo, ACCOR and Tingo so you can book your Sofitel Legend Santa Clara reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Santa Clara Hotel Cartagena
Sofitel Hotel Santa Clara
Sofitel Cartagena
Cartagena Sofitel
Hotel Style:
#1 On the Beach Hotel in Cartagena
#1 Family Hotel in Cartagena
#1 Business Hotel in Cartagena
#2 Spa Hotel in Cartagena
#4 Romantic Hotel in Cartagena

508 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (469)
Viewed
Hotel & grounds (119)
Viewed
Pool/beach area (80)
Viewed
Room/suite (57)
Viewed
Family/play areas (20)
Viewed
Dining (30)
Viewed
View from room (31)
Viewed
Bathroom (14)
Viewed
1:48
Videos (1)
Viewed
Other (117)

Management photos: Courtesy of the property manager

Viewed
All management photos (39)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (10)
Viewed
Other (21)
Hotels you might also like...
Check In Check Out
Price Your Stay