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Sofitel Legend Santa Clara

Travelers' Choice award winner
Calle Del Torno 39-29 | Barrio San Diego, Cartagena, Colombia
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1 room 1 guest
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Sofitel Legend Santa Clara
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1,178 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Buenos Aires, Argentina
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

It´s a wonderful hotel built into an ancient monastery, full of history and legends. Really charming, excellent place to stay in a magical city as Cartagena. Great breakfast, complete and delicious. Excellent pool and location.

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1 review
5 of 5 stars Reviewed 2 days ago NEW

This place is astounding, and priced accordingly. If nothing else, it is worth it to go and have breakfast or cocktails (or if you're like us, both of those melt into one) and enjoy. The staff is super nice, as are all Colombians, from check in to waitstaff. The location is quite convenient in the heart of the old town... More 

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NYC
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife, son and I spent five extraordinary days at the Sofitel Santa Clara. Because we booked in advance, we were able to get an absolutely stellar room (top floor, corner, ocean and pool views) along with the "butler" service. I was a bit hesitant about the latter amenity as it sounded far more luxurious than what we normally feel... More 

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London, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel itself is lovely, wonderfully situated in the old town and in close walking distance of great Restaurants. The pool area must also be one of the best in the city but if you're looking for a lovely quiet getaway from the hassle and bustle outside then this isn't it We spent three nights fortified by buskers outside our... More 

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Jersey City, New Jersey
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

This is an exceptional property: beautiful rooms, large courtyard common spaces, clear blue pool, delicious colombian food and lovely staff. The santa clara is beyond 5 stars. I stayed there with my husband and 2 children for 4 days and it was fantastic. However On our last day, we were at the pool and this middle aged white American guy... More 

Was this review helpful? Yes 7
SantaClaraCartagena, Director de Relaciones con Clientes at Sofitel Legend Santa Clara, responded to this review

Dear Ms. FrancesPX, Thank you for taking the time to tell us about your experience at the Sofitel Legend Santa Clara. At Sofitel, we strive to provide a superior service experience for every customer; therefore your impressions are very important to our organization and your satisfaction and comfort is our priority. We are delighted to learn that you found our... More 

Newton, Massachusetts, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel, great location, great food. Cartagena is just a magical, romantic city perfect for families or couples looking to have a unique vacation in a old colonial city by the ocean. The hotel is beautiful and the service is great. Just beautiful!

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New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We spent two weeks at the Santa Clara with our nine and six year olds. The hotel was perfect for families. The rooms were great and spacious, the pool was fantastic, the location is ideal. The food is pretty good (not amazing but not bad). Everyone who works there is wonderful. If you're looking for a great hotel for a... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Luxury hotel that is service oriented. Beautiful accommodations, facilities and grounds well located in the colonial zone by the sea. Gorgeous large pool. Excellent spa facility. Staff is very attentive and extraordinarily welcoming. Concierges Leslie Perez Pajaro and Rafael Perez gave us great suggestions for restaurants and tours. They also helped with airport transportation. Our room was beautifully decorated and... More 

Was this review helpful? Yes 1
Zurich, Switzerland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very beautiful hotel !! Room are spacious and very well equipped! Hotel super nice and breakfast buffet really huge!! People working there are very nice and polite !! Can only recommend !! I've been to other 5 star hotel in cartagena, but this one, is the best hotel in the city ! You have all what you need !!! Even... More 

Was this review helpful? Yes
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Every attention to detail was put in place from the bookmarks, to the outstanding service and the lovely unmatched setting. The pool and poolside service are the star (think of a more laid-back version of the Copacabana Palace Hotel in Rio) and a huge value-add to any visit: I cannot recommend this hotel enough. Such a pleasant place to spend... More 

Was this review helpful? Yes 1
SantaClaraCartagena, Director de Relaciones con Clientes at Sofitel Legend Santa Clara, responded to this review

Dear David H, Thank you for your review about your recent stay with us at the Sofitel Legend Santa Clara. It is always a great pleasure to receive positive feedback from our guests. We are thrilled to hear you enjoyed our combination of modern and old, our breakfast and our magnificent pool. As excellence is one of our values, we... More 

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