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Hotel Torre del Reloj

3.0 of 5
Portal de los Dulces 32-77, Cartagena 32123, Colombia
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Hotel Torre del Reloj
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Hotel Torre del Reloj
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73 reviews from our community

Traveler rating
    5
    39
    16
    9
    4
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6
26
10
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington, District of Columbia, United States
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is perfectly located in front of the old Torre del Reloj right by one of the main entrances to the walled city. Hotel staff are professional and very courteous, which is always a plus for me when selecting a 'home' away from home. Price is right for the facility and location. Recommend a room on the third floor... More 

Was this review helpful? Yes 1
Carbondale, Illinois
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Location is superb - right across from the clock tower, inside walled city. We were sent here after booking another hotel in Getsemani, which apparently had been overbooked. It seems overbooking (especially from online bookings) is a common problem in several hotels in Cartagena, because the staff at Torre del Reloj had to move us to a different room the... More 

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Lisbon, Portugal
Contributor
14 reviews 14 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed March 6, 2015 via mobile

We chose this hotel because of its location and price. The location didn't disappoint; but the low price meant something entirely different from what we expected. For around 53€ per night we were expecting a simple hotel, nothing much, and still we were disappointed. Our room must have been their worst one, because it looked nothing like the pictures on... More 

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Milan, Italy
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed February 15, 2015

Rooms are clean and very nice. Staff is ok and trying to help as much as possible. Breakfast may be a bit slow. Location has two sides:a) great as it is in the city center and everything is very close; b) horrible since it is impossible to sleep during night due to busy street parties and sounds (even with closed... More 

Was this review helpful? Yes 1
South Beach, Florida, United States
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 12, 2015

This place is great if you like loud music blaring from outside 24/7. Rude staff at night. Ants everywhere. NO HOT WATER Almost impossible to reach the toilet paper when sitting on the toilet. No blackout shades so it's impossible to sleep after sunrise... Wifi worked in my room most of the time but not at all for 2 friends.... More 

Was this review helpful? Yes 3
Stockholm, Sweden
Contributor
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 11, 2015 via mobile

The service was great. Location superb! The rooms were really nice. Unfortunately they have not isolated the rooms too well, when there is music outside it feels like it is in the room. While they have parties on the rooftop terrasse (saturdays) it is even worse. The terrasse is super nice, however we were not allowed to use it on... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed December 26, 2014

Worst ever Hotel experience!!! The hotel is next door to a club. The music was so loud and obnoxious -my room is shaking at night! The wall and windows of the hotel barely block any sound. In fact, the window does not even close completely. Don't even think about going to sleep. And eat plugs are useless. Maybe some rooms... More 

Was this review helpful? Yes 1
Washington, DC
Senior Contributor
49 reviews 49 reviews
38 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed November 25, 2014

The hotel is located right in front of the Torre del Reloj site, a good area to choose if you want to stay within Cartagena's walled city and be able to walk out to the Gethsemani neighborhood. I chose to stay in a room with a balcony facing the clock, which had a nice view all around. It was noisy,... More 

Was this review helpful? Yes 2
Melbourne, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 19, 2014

Very good attention I did not like the great noise some nights back but honestly it has a good location. all very nice staff, I highlight the attention of the boy of the night we felt at home.........

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 25, 2014

They like to be a modern hotel.... But be aware of mudy and dump rooms with mould on the ceiling in your bathroom and on your pillow... Very noxious and unhealthy! They gave us an other room, but its very humid everywhere. For breakfast they didn't ask what we like. They brought us just eggs with ham. I never eat... More 

Was this review helpful? Yes 1
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