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Casa Boutique Hortensia

Calle del Curato N38 - 123, Cartagena, Colombia
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Casa Boutique Hortensia
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Ranked #95 of 127 Cartagena B&B and Inns
A recent review
5 of 5 stars Reviewed July 14, 2012
John R Los Angeles, California
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28 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Christiansted, St. Croix
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 9, 2013

There's no manager on site and the cleaning crew was not ready for us on arrival. Then they showed us to a very dark, cleanish room, where the shower flooded and we needed flashlights in order to read our travel guides. We asked for more lamps but they had none. We asked to move to one of the empty rooms... More 

Was this review helpful? Yes 1
Brooklyn, New York, United States
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 20, 2013

Like the previous reviewer, we also arrived to find problems with our reservation. A worker inside wouldn't let us in or tell us anything. I had to get someone at the restaurant next door to walk around the neighborhood and ask around about an affilated hotel. There was no heads up when we made the reservation, no follow up to... More 

Was this review helpful? Yes 1
Seattle, Washington
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 27, 2012

This hotel seems like a great choice IF you are lucky enough to have your reservation honored. I emailed the manager several times prior to my arrival because I know how colombians operate and was nervous about the reservation, plus I wanted to request help with other services like a cellphone rental and restaurant reservations. Everything seemed fine, except the... More 

Was this review helpful? Yes 2
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed October 22, 2012

My girlfriend and I recently stayed in this hotel for over a week and our overall feeling on the hotel was one of disappointment. The positives were 1) Great location, could not be better really 2) Nice swimming pool and no issue getting chairs 3) Staff were generally friendly and at least tried to be helpful but the language barrier... More 

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Bogota, Colombia
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed October 13, 2012

I booked a four night stay at the Casa Boutique Hortensia through despegar.com choosing on their website a standard double room. When I arrived at the hotel I was given a twin room and told that if I wanted a double bed I would need to return after the 3pm check-in time when the general manager would have returned and... More 

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Los Angeles, California
1 review
5 of 5 stars Reviewed July 14, 2012

This beautiful boutique hotel is situated in the best area of downtown Cartagena within the safe fortress of the colonial zone. My fiance and I were treated and pampered as family by the hotel management and staff. The administrator, Mr. Pedro Martinez was kind enough to do a currency exchange on-site as well as the hotel manager Mr. Carlos on... More 

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2 reviews
5 of 5 stars Reviewed June 16, 2012

Charming old villa with six or seven rooms so very intimate. Has a pool which is key in the Cartagena heat. Breakfast of fruit, eggs, toast, juice and coffee every morning. Wifi for free. Good location next to Sofitel Santa Clara, La Cevicheria, Cafe del Santisimo, etc. The main differentiating feature is the staff - same people every day and... More 

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Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 25, 2012

I spent four nights here in March with a friend. The hotel had only opened a few weeks before and there were some things that were a little rocky (one employee was a little strange, there was a linen shortage, lighting in the rooms was dim). But the main staff person, Gregoria, was absolutely fabulous and looked after us like... More 

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Cardiff, Wales
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed April 20, 2012

This is very nice indeed! It's in a fantastic location in the beautiful walled part of stunning Cartagena. You won't beat the location! You are seconds away from beautiful squares and a fabulous range of restaurants. I stayed for three nights with my partner (during April). The couple who were in charge were very friendly. The rooms are cool and... More 

Was this review helpful? Yes 3
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