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All 113 Cartagena hotels

UrbanRoyal Puerta del Reloj

3.5 of 5 Hotel   |   Plaza de los Coches Cr 7 # 34-10, Cartagena, Colombia
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UrbanRoyal Puerta del Reloj
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84%
Ranked #43 of 113 hotels in Cartagena
Certificate of Excellence 2013
A recent review
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82 people have reviewed this hotel

Traveler rating
    30
    39
    11
    1
    1
See reviews for
6
39
5
11
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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  • Russian first
  • Spanish first
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English first
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed December 28, 2013

My husband and I stayed here for two nights. The location is very convenient-in the heart of the walled city. Our room was good-clean and quiet. The included breakfast was great-cereals, yogurt, cheese, breads, fruit and eggs prepared upon request. The shower was extremely noisy, the safe and hair dryer did not work. Considering decent hotels in Cartagena are very... More

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New York City, New York
2 reviews
5 of 5 stars Reviewed December 3, 2013

I recently returned from Colombia, having traveled with Gate 1 on one of their Discovery Tours. The tour was fantastic. There were 16 travelers in the group and our guide was Juan David Camacho. Juan was wonderful. He is very knowledgeable about his country and was so enthusiastic about sharing his knowledge with the group. All of the hotels were... More

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Miami Beach, Florida
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 1, 2013

Stayed here during the wkd while traveling for business throughout Colombia, and i am glad i did. Beautiful town, safe going out at night, and the hotel strategically located: clean, updated rooms, friendly and efficient service (David and Katrine), yummy and generous breakfast, paid COP 243000 per night. Overall GREAT VALUE and would stay here again. Enjoy:)

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Madrid, Spain
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 13, 2013

Located in the heart of "ciudad amurallada", this hotel is an AMAZING deal. Excellent location: close to banks, taxis and all the charming of the old city. Very kind staff: the receptionist even called a hair stylist to come to the hotel to make our hairs for a wedding party at an affordable price! Very good breakfast (mix of international... More

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London, United Kingdom
Top Contributor
76 reviews 76 reviews
23 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed September 17, 2013

This is one of the most reasonably priced good hotels in the old town of Cartagena. It is a truly boutique hotel with friendly staff, fantastic pool and relaxation areas on the roof with superb view of the city, and nice rooms. Everything worked very well during my two days stay, which I really enjoyed. I have stayed in two... More

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 of 5 stars Reviewed August 21, 2013

I stayed 2 nights with my friend after having spent 2 other very enjoyable nights at hotel Las Carretas, which is a little unpretentious gem. We had to change room once as the shower let the water our in the bathroom. In the new room the remote control for the air conditioning was not working and did the entire stay... More

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Sarasota, Florida
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 25, 2013

We stayed at the Urban Royal from June 21st through June 28th. We choose this hotel for it's location and the relative reasonable price. The location sure did not disappoint. You are right in the heart of all, the whole walled city can be easily walked from here. Within two minutes walk you are at one of the busiest taxi... More

Was this review helpful? Yes 2
Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 16, 2013

Good location, good service. Nice view from the pool and some rooms. Although it has double glazed windows, external noise gets into the rooms. If you have light sleep, may bother you. The Breakfast must replenish food more often. Good option

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San Francisco, CA
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 26, 2013

I spent one night at the Urban Royal. I'm certainly glad I spent my earlier nights at the Tcherassi because this place was a disappointment. The room I was given had no natural light and was small. The bathroom was in shambles. There was a small curtain for the shower but why bother when you pretty much flood the bathroom... More

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Belgirate
Top Contributor
98 reviews 98 reviews
31 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed April 22, 2013

Superb in town location on a busy but pedestrian square. Great coffee shop with WiFi on the ground floor with excellent breakfast choices for hotel guests. Safe area both day and night. Lots of local places to lunch and lounge. Surprise roof top pool and bar with great views and loads of atmosphere.

Was this review helpful? Yes 1

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Additional Information about UrbanRoyal Puerta del Reloj

Address: Plaza de los Coches Cr 7 # 34-10, Cartagena, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #43 of 113 hotels in Cartagena
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — UrbanRoyal Puerta del Reloj 3.5*
Official Description (provided by the hotel):
UrbanRoyal Puerta del Reloj is located within the walled city; it is the only hotel located at Plaza de Los Coches, beside the magnificent Puerta y Torre del Reloj. 28 modern rooms with individual air conditioning, cable tv with LCD 42” and complimentary internet access. This fresh and dynamic hotel offers a specialty restaurant, bar, Business center, Board room for 12 people and from the Terrace and swimming pool located on the top floor, enjoy a unique city view. ... more   less 
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