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NH Cartagena Urban Royal

Plaza de los Coches Cr 7 # 34-10, Cartagena, Colombia
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NH Cartagena Urban Royal
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124 reviews from our community

Traveler rating
    36
    62
    17
    5
    4
See reviews for
14
56
7
13
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

Very good hotel, great location and service for good price. Clean and comfortable rooms, friendly staff, good breakfast area. Recommended to those wanting to enjoy the city of Cartagena at a reasonable price with a comfortable stay.

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Milton Keynes, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 19, 2015

This hotel is in a fantastic location within the walled city of Cartagena. However, the hotel itself is disappointingly average. The rooms were very small & damp with no safe (despite being included in the amenities). The restaurant/cafe where guests have breakfast is very small & open to the public so there is no guarantee you'll get a seat or... More 

Was this review helpful? Yes 1
Perth Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 27, 2015

We recently stayed 3 nights at the UrbanRoyal. Fantastic location in the old city and very friendly and helpful staff at reception and in adjacent cafe. Breakfast was good and we enjoyed a lovely evening meal on one of the nights. Also, the rooftop pool is a welcome relief from the afternoon heat and the views are sensational. However, we... More 

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Sevilla
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 15, 2015

Rooms are nice but small. I didn't sleep more than an hour. There was a pole on the awning outside the window that was broken and it was smacking against the window all night. It woke me up about every 10 min. I had an important business meeting the next day and was a zombie.

Was this review helpful? Yes 1
Dublin, Ireland
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 13, 2015 via mobile

We stayed for a week, and enjoyed our stay in this hotel, located in the historic centre of Cartagena. Breakfast in the hotel was good, and it had a rooftop pool with a great view of the city. Rooms were clean and funcional, good wi fi connection. The only downside was the room had no natural light as the windows... More 

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Newcastle, Australia
Top Contributor
160 reviews 160 reviews
41 hotel reviews
60 helpful votes 60 helpful votes
1 of 5 stars Reviewed January 16, 2015

We stopped in for something to eat at the coffee shop at this hotel. Was a very bad experience. No one came to take our order (there is table service), and we waited for 35 minutes before enquiring as to the whereabouts of our panini and milkshake. The manager was also having lunch and was served before us (despite arriving... More 

Was this review helpful? Yes 2
Madison, Wisconsin
Top Contributor
104 reviews 104 reviews
21 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed January 13, 2015

Hotels and B&Bs are expensive in Cartagena, especially during holidays, so Puerta del Reloj was a great find. It's within walking distance of everything, and has clean, comfortable rooms and a very helpful staff. The rooftop pool is great--even if you don't swim, it's delightful for sitting and enjoying the view. Nights are a bit noisy, as it's in the... More 

Was this review helpful? Yes 1
Anchorage, Alaska
Top Contributor
128 reviews 128 reviews
29 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed December 22, 2014

Wonderful service and very clean. Right on the Plaza de Coches adjacent to hotel. Awesome coffee granizos and amazing desserts. It was about 90 degrees when we were desperately seeking relief. Great people watching out the big glass doors!

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed December 28, 2013

My husband and I stayed here for two nights. The location is very convenient-in the heart of the walled city. Our room was good-clean and quiet. The included breakfast was great-cereals, yogurt, cheese, breads, fruit and eggs prepared upon request. The shower was extremely noisy, the safe and hair dryer did not work. Considering decent hotels in Cartagena are very... More 

Was this review helpful? Yes 2
New York City, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 3, 2013

I recently returned from Colombia, having traveled with Gate 1 on one of their Discovery Tours. The tour was fantastic. There were 16 travelers in the group and our guide was Juan David Camacho. Juan was wonderful. He is very knowledgeable about his country and was so enthusiastic about sharing his knowledge with the group. All of the hotels were... More 

Was this review helpful? Yes 1
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