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All 117 Cartagena hotels

Holiday Inn Cartagena Morros

3.5 of 5 Hotel   |   Anillo Vial Cra. 9 no. 34-166 La Boquilla, Cartagena 130002, Colombia
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Ranked #41 of 117 Hotels in Cartagena
A recent review
4 of 5 stars reviewed 3 weeks ago
Andres T Bogota, Colombia
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254 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bogota, Colombia
Contributor
17 reviews 17 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Taking into account that everything in Cartagena is overpriced and very expensive this is a very good hotel. Its just 10 minutes from the airport has a very nice pool and a good beach area. There is not much to do in the area but there are taxis available the whole day and a trip to the old city is... More

Was this review helpful? Yes 2
HolidayInnCartagena, Asistente de Sistemas at Holiday Inn Cartagena Morros, responded to this review

Dear Jvall2014, Greetings from Cartagena, is a pleasure for us to read your comment, thank you for choosing us. We hope to have you back in your next trip to Cartagena. Greetings, More

Shanghai, China
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Holiday Inn Cartagena Morros is a well run hotel with friendly and service oriented staff. It is very close to the airport but in the opposite direction to the old city and other attractions.... Taxis are convenient but the bill adds up. Not much around the hotel, except a seafood restaurant about 1 km away... Too far to walk,... More

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HolidayInnCartagena, Asistente de Sistemas at Holiday Inn Cartagena Morros, responded to this review

Dear Vincent C, Thank you for your feedback about your recent stay in our Hotel. We really appreciate the opportunities for improving and growing up. As you mentioned before, we’re located a few kilometers of the walled city and the airport; there´s new commercial projects developing that will offer more alternatives for the visitors and residents of the North zone.... More

Dublin, Ireland
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel was spotless and staff very professional but as with all holiday inns you could be anywhere! The plus points was the food - expensive but tasty, the wifi and the staff. Negatives were the prices of food and wine especially. I paid €8 / 22,000peso for a fairly rubbish tiny glass of white wine. The breakfast should have... More

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HolidayInnCartagena, Asistente de Sistemas at Holiday Inn Cartagena Morros, responded to this review

Dear DindyDoodle, We sincerely thank you for taking the time to write and share with us your experience during your stay at the Hotel. Your opinion is very important to improve the quality of our services, we welcome your suggestions and in accordance to this we will revise the prices of our drinks in the Restaurant. Regarding to the shades... More

Bogota, Colombia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 12, 2014

My family (2 Adults, 2 Kids) stayed 2 nights on August 7-9. Very modern and clean with a nice beach, but I refuse to give more than 3 stars due to how long it took to get the extra charges off the bill at checkout. The hotel had free Wi-Fi, a nice pool, and a nice beach (with very few... More

Was this review helpful? Yes 2
HolidayInnCartagena, Asistente de Sistemas at Holiday Inn Cartagena Morros, responded to this review

Dear gatzdon, We greatly appreciate you sharing your experience during your stay in the Hotel. We apologize for the inconveniences that occurred in the Restaurant and Front Desk. We are currently analyzing and developing new strategies for each department to improve the quality of our services. We would like to know more details about your experience, you can personally contact... More

Sao Paulo, SP
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 5, 2014

Very helpful staff makes you feel welcomed most of the time , just a special attention for the breakfast not much about variety but presentation leave perhaps the options more obvious to the guests , also restaurant staff needs attention as a couple of times was walking into the restaurant one of the "greeting" staff was on the smart phone... More

Was this review helpful? Yes 1
HolidayInnCartagena, Asistente de Sistemas at Holiday Inn Cartagena Morros, responded to this review

Dear Travel L, Thank you very much for your kind comments about our Holiday Inn Cartagena Morros, and for the recognition to our service. We have taken action for develop strategies for improving our Restaurant service. This is very important for us. We really appreciate the feedbacks of our guest and visitors in order to grow up and optimize our... More

Kansas City, Missouri
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 4, 2014

Very clean and modern hotel. The staff is always courteous and satisfy any needs I may have. Taxy is always ready, Bar at the swimming pool, and very good breakfast. I will definitely suggest and I will back here when in Cartagena.

Was this review helpful? Yes
HolidayInnCartagena, Asistente de Sistemas at Holiday Inn Cartagena Morros, responded to this review

Dear Paolokc, Thank you so much for you comments that are really important to us, We hope we have the opportunity to welcome you again in the near future. Regards. More

Riedstadt
Senior Contributor
43 reviews 43 reviews
28 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed August 2, 2014

The Hotel is part of a quite new housing area with other hotels and mainly apartments; it is very modern, a typical 5-Star Hotel with standard rooms and all facilities which you expect. The pool area is very limited, the beach is close but please do not expect any caribic dream - the beach is just average - not more.... More

Was this review helpful? Yes 1
HolidayInnCartagena, Asistente de Sistemas at Holiday Inn Cartagena Morros, responded to this review

Dear Guets, We really appreciate you share your experience in this hotel. To us it is very important to know our costumer´s opinions. We have already taken note about your comments about our restaurant and what happens with our reservations availability. We will check this situation with our reservation staff. We would like to know more details about what happened,... More

Edmonton, Canada
Top Contributor
134 reviews 134 reviews
39 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed July 26, 2014

First time staying in an IHG in Latinamerica and we were very pleased. The rooms are very good even the one looking to the cienega Very spacious and super clean I was surprised. The room looked or was maintained like new, smell fresh. Corridors even with carpet smelled fresh. Our room had an enormous window or I should say one... More

Was this review helpful? Yes 1
HolidayInnCartagena, Revenue Manager at Holiday Inn Cartagena Morros, responded to this review

Dear Kenys, Thank you very much for your kind comments about our Holiday Inn Cartagena Morros, and for the recognition to our spacious rooms. We have taken action for develop strategies for improving our Breakfast service according your recommendations. This is very important for us. We really appreciate the feedbacks of our guest and visitors in order to grow up... More

Brig, Switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 26, 2014

Had a wonderful stay, the hotel is located a little away from the historical center but it was not far. The rooms were very bright and having the pool and the beach on the back makes you enjoy your time more. The hotel restaurant was also really good. But don't expect the beach to have white sand and crystal clear... More

Was this review helpful? Yes
HolidayInnCartagena, Revenue Manager at Holiday Inn Cartagena Morros, responded to this review

Dear Ricard_oya It is a pleasure to know that you really enjoyed your stay in Holiday inn Cartagena, we appreciate your recognition to the food quality in the Restaurant, room space and the pool. Thank you very much for taking the time to share your experience. We hope you´re back soon Sincerely, John Mario Villarraga Revenue Manager More

Cartagena, Colombia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 12, 2014

I stayed at the 'best room' in this hotel. The shower and tub did not work, when you turn on the bath tap, the shower sprays. I called the hotel staff and they said this is how it's supposed to work. You are supposed to take a bath while the shower sprays on you. I paid the extra cost for... More

Was this review helpful? Yes 3
HolidayInnCartagena, Revenue Manager at Holiday Inn Cartagena Morros, responded to this review

Dear Alex7777777777, Thank you for your feedback about your recent stay in our Hotel. We really appreciate the oportunities for improving and growing up. We are glad that you enjoyed the view from our Rooms and the comfortable King beds. Refering to your the negative experience with the shower, our excuses for this unpleasent inconvenient, We greatly appreciate your dedicated... More

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Additional Information about Holiday Inn Cartagena Morros

Address: Anillo Vial Cra. 9 no. 34-166 La Boquilla, Cartagena 130002, Colombia
Phone Number:
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Cartagena Morros 3.5*
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