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Zalmedina Hotel

Avenida San Martin No. 5-52, 2nd Floor, Cartagena, Colombia
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1 room 1 adult
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68 Reviews from our TripAdvisor Community

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Rhodes, Greece
Level Contributor
63 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
1 of 5 stars Reviewed January 9, 2016 via mobile

This is the most terrible check in experience that i literally had in my entire life. I was waiting in the reception for 30 minutes and the employee was really doing everything except actually check-in. The rooms were not too bad but the service was really awful. Not recommended - never coming back.

Helpful?
Thank YannisFChatzis
ROSA ISABEL B, Gerente at Zalmedina Hotel, responded to this review
Google Translation

Lamentablemente su solicitud de reserva no especificaba la acomodación de sus camas, razón por la cual hubo que hacer los... More 

Stephenville, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 28, 2015 via mobile

I stayed at the Zalmedina hotel last week. I would totally recommend it to anyone visiting Cartagena. For me the best aspects of this hotel are: 1. Service. Staff members are quick and kind, very willing to help and make adjustments to satify the client's needs. 2. Cleanliness. Rooms and linen were very clean. I really liked the staff efficacy... More 

Helpful?
1 Thank Cecilia M
ROSA ISABEL B, Gerente at Zalmedina Hotel, responded to this review
Google Translation

Apreciado Huésped, nos alegra muchísimo que halla tenido una feliz y confortable estadía en nuestro hotel, es para nosotros un... More 

Miami, Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 30, 2015

So I booked this hotel through Hotwire because Hotwire's rating system puts this hotel at a 4 star and compares it to a Hilton, Omny, Westin, or Hyatt. Although the hotel is clean, and the staff is somewhat courteous, this hotel is not a 4 star and it is deffenitely not comparable to any of the mentioned brands. This hotel... More 

Helpful?
1 Thank jarair75
ROSA ISABEL B, Gerente at Zalmedina Hotel, responded to this review
Google Translation

Gracias por su opinion, esto aclara con buenos argumentos que tipo de hotel somos y los servicios que ofrecemos. nos... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 29, 2015

I have often had great luck with "mystery room" accommodations through travel sites. When I bid on a 4-Star Hotel and ended up here I was horrified after hauling my luggage up the stairs to discover I was stuck in this dump. This should really be considered a motel, the only thing they've put any effort in is photoshopping the... More 

Helpful?
3 Thank Kristen R

Travelers are raving about these Cartagena hotels

Lac-Simon, Canada
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed April 8, 2015

The pictures give a good idea of what to expect. Stayed here two weeks in april. No complaints about the facilities or the service...sometimes it is also about what you make it. Be nice and you will ge the same in return. A 1$ tip can go a long way. So does a SMILE. Coffee was not so good but... More 

Helpful?
Thank Richard C
ROSA ISABEL B, Gerente at Zalmedina Hotel, responded to this review
Google Translation

Nos alegra que haya tenido una buena estadía, estaremos siempre atentos a recibirlos con una sonrisa. More 

Edinburg, Texas
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed March 14, 2015

contrary to the negative reviews with this hotel,my stay was pleasant.I was expecting a dingy hotel for the price,but it wasnt.it was clean and staff were very helpful and accomodating.i have great slumber.i would like to apologize to two staff,as i thought that they double charged me.i always thought thet hotels.com,precharge all bookings,not with this hotel.you have to pay at... More 

Helpful?
Thank PIO C
ROSA ISABEL B, Gerente at Zalmedina Hotel, responded to this review
Google Translation

Con mucho gusto estaremos esperando que regrese para ofrecerle el servicio que usted merece. Gracias por su opinión. More 

Buenos Aires, Argentina
Level Contributor
68 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed January 1, 2015

Excellent location (in the main avenue of MODERN Cartagena), fairly large rooms, good breakfast, good wi-fi. Modern and clean. However, the hotel entrance is awkward: you walk under a porch and see a small sign with an arrow: "Hotel 2nd floor" leading to stairs! In fact the hotel reception is on the second floor (the street being the 1st). If... More 

Helpful?
Thank albul
ROSA ISABEL B, Gerente at Zalmedina Hotel, responded to this review
Google Translation

Muchas gracias por su opinion, mejoraremos gracias a sus comentarios, esperamos poder volver a atenderle. More 

Hamilton
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 14, 2014

We stayed at this hotel for 2 nights of the 4 that we were supposed to stay. We had many problems with the rooms and had to be moved twice. Our biggest problem was security and safety. The MASSIVE windows to the rooms didn't lock and didn't even have screens on them. We were worried that anyone could enter at... More 

Helpful?
4 Thank Cbailey89
ROSA ISABEL B, Gerente at Zalmedina Hotel, responded to this review
Google Translation

Lamentamos su inconformidad y su sensación de inseguridad durante su estadía en nuestro hotel, muy a pesar de estar ubicados... More 

Florida
Level Contributor
112 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed March 28, 2014

Zalmedina has one of the best locations in Cartagena. Right on San Martin Ave and facing the newest shopping mall NAO of Bocagrande area. The service has imporved considerably. I heard than from a cople of colleagues and that's why I decided to go back. I was very pleased with the service I received and the quality of the breakfasts.... More 

Helpful?
1 Thank Gringotraveler2008
ROSA ISABEL B, Gerente at Zalmedina Hotel, responded to this review
Google Translation

Nos agrada muchísimo que halla tenido una buena estadía en nuestro hotel, es parte de la filosofía de calidad de... More 

New York City, New York
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 17, 2014

SUPER HAPPY WE CHOSE TO STAY AT ZALMEDINA :-) Hotel: Cute, modern & clean Price: BARGIN especially because breakfast is included (not a place for lunch or dinner) Staff: Professional, sweet & accommodating (Fernando is my favorite) Room: Small, clean & SUPER comfy beds (great night sleeps) Location: Central, shopping and near beach (do all your gift shopping next door... More 

Helpful?
1 Thank OscarSandra
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