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Las Americas Casa De Playa

Anillo Vial Sector Cielo Mar, Cartagena 130001, Colombia
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1 room 1 adult
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Las Americas Casa De Playa
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663 Reviews from our TripAdvisor Community

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New York City, New York
Level Contributor
61 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

We had stayed here several times but this time we left after the first night. The room was extremely noisy with the children's night entertainment. The restaurant had four children crying at the same time. The Disco music in the pool was loud and disturbing. The worst experience was trying to tell the reception guy that we wanted a quiet... More 

Helpful?
Thank Himelda
LasAmericasCartagena, Social Media Manager at Las Americas Casa De Playa, responded to this review

Dear Himelda, We would like to thank you for taking the time to share your impressions after your stay at Las Américas Casa de Playa. We regret to hear that your room experience did not meet your expectations and that you did not have a good experience in spite of our Concierge`s efforts to give you different options. Allow us... More 

San Francisco, California
Level Contributor
6 reviews
5 hotel reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

Hotel is in a nice location, lots of activities for children, buffet breakfast was great, all the staff was wonderful at restaurants and check in. However, we left our bags with the bellman while we swam before departing. One of them went into our bag and stole $100. We left leaving this hotel with a bad taste in our mouth.... More 

Helpful?
Thank worldtraveler00755
LasAmericasCartagena, Social Media Manager at Las Americas Casa De Playa, responded to this review

Dear worldtraveler00755, Thank you very much for your recent stay at our hotel. We are concerned about the incident that you share with us trough this way. Our internal security protocol could launch an investigation as long as we have more accurate information that allows us to inquire into what happened. We would like you to get in touch with... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

I'm from Australia and stayed 10 days. Great service value for money. Food was amazing. The beach is ok but you can have a bit of peace from peddlers. Recommend the steak and roof infinity pool. Great view.

Review collected in partnership with this hotel

Helpful?
Thank Andrew B
LasAmericasCartagena, Social Media Manager at Las Americas Casa De Playa, responded to this review

Dear Andrew B, We highly appreciate your kind comments about your experience in our property. It is a real pleasure for us to know that your experience with us was memorable and that you enjoyed our food and our infinity pool. We thank you for recommending us and we would be delighted to welcome you again. Thank you for choosing... More 

Miami, Florida
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed November 11, 2015

This resort is Awesome!!! We stayed in Casa de Playa portion, but could use the entire facility including Torre del Mar. Casas de Playa were so cute. The rooms were clean and inviting. We were right next to the childrens play ground, which did get noisy one night. We enjoyed mini golf and an Amazing breakfast buffet!! Please dont leave... More 

Helpful?
Thank Adry0686
Oakville
Level Contributor
75 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed November 2, 2015

Las Americas is two properties: Casa De Playa, a set of low-rise buildings with reasonably spacious rooms, all with balconies, and all angled so that they face towards the sea, and Torre Del Mar, a high-rise hotel. The room was ok but not outstanding. Several light bulbs were burnt out and there was no chair for the desk. This was... More 

Helpful?
Thank Michael047
LasAmericasCartagena, Social Media Manager at Las Americas Casa De Playa, responded to this review

Dear Michael047. Thank you for taking the time to tell us about your experience at the Las Américas Casa de Playa. All of your comments about your experience are an important input for our continued improvement. It is always a pleasure to receive positive feedback and we are thrilled that you had the opportunity to enjoy everything Las Américas has... More 

Bogota, Colombia
1 review
5 of 5 stars Reviewed October 31, 2015

Wonderful hotel the costumer service is the best. My family and I enjoyed our stayed there. For this reason, we decided to stay there again. The best is that the beaches are secure and are not crowded as in other places. Excellent restaurants. Highly recommended

Review collected in partnership with this hotel

Helpful?
Thank diarom
LasAmericasCartagena, Social Media Manager at Las Americas Casa De Playa, responded to this review

Dear diarom. Thank you for taking the time to tell us about your experience at the Las Américas Casa de Playa. All of your comments about your experience are an important input for our continued improvement. It is always a pleasure to receive positive feedback and we are thrilled that you had the opportunity to enjoy everything Las Américas has... More 

London, United Kingdom
Level Contributor
71 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed October 30, 2015

For UK readers, if wetherspoons built a resort, it would be better than this. For others - the resort looks very tired. This is the poor part of the resort, with the better bit being the hotel. Rooms are falling apart, breakfast is mediocre, beer selection is non-existent and lots of noise in the evening. Was here on business so... More 

Helpful?
Thank ScoobyDoo2020
LasAmericasCartagena, Social Media Manager at Las Americas Casa De Playa, responded to this review

Dear ScoobyDoo2020. Thank you for taking the time to tell us about your experience at the Las Américas Casa de Playa. All of your comments about your experience are an important input for our continued improvement. At Las Américas, we strive to provide a superior service experience for every costumer; therefore your feedback is very important to us. In that... More 

Toronto, Canada
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed October 3, 2015

We were probably the only Canadians/North Americans at the resort which was perfect for us. We enjoy vacationing and being amongst other cultures. Mostly Colombian and Brazilian travellers. Our all inclusive plan allowed us to order anything off the menu at all restaurants. This was great. Had full access to both hotels, very close to the airport and the old... More 

Helpful?
2 Thank TheCapo
LasAmericasCartagena, Social Media Manager at Las Americas Casa De Playa, responded to this review

Dear TheCapo. Thank you for taking the time to tell us about your experience at Las Américas Casa de Playa. All of your comments about your experience are an important input for our continued improvement. We are thrilled that you had a wonderful experience at our hotel and we are honored to be your first five star hotel choice in... More 

Copenhagen, Denmark
Level Contributor
37 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 14, 2015 via mobile

High level of service from the start when we were received at the airport and transportet to the hotel by the hotel staff. Our room had everything we needed and a balcony with views to the pool and sea. The pool area, pools and play area was very family friendly and high standard. Breakfast Buffet, restaurants and room service were... More 

Helpful?
1 Thank Thambo
GerenciaLasAmericas, Social Media Manager at Las Americas Casa De Playa, responded to this review

Dear Thambo. Thank you very much for taking the time to tell us about your experience at Las Américas Casa de Playa. All of your comments about your experience are an important input for our continued improvement. We are very pleased that you had a wonderful experience at our hotel and we are honored to be your first five star... More 

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