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All 113 Cartagena hotels

Las Americas Casa De Playa

3.5 of 5 Resort   |   Anillo Vial Sector Cielo Mar, Cartagena 1028, Colombia
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Las Americas Casa De Playa
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73%
Ranked #64 of 113 hotels in Cartagena
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
Chevalierlatin Sydney, Australia
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260 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Sydney, Australia
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this Hotel three years ago and the decline is evident. The service is becoming very poor. Employees are unfriendly. They take security to the extreme that we were unable to organise a business meeting because of their "policies". Food was very poor. Very limited choices (very few were Colombian food). The buffet was expensive and of poor... More

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roma
Contributor
12 reviews 12 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Very unfriendly service, as many other reviewers noticed already. Save your money for another place where you are treated better. Stay away!!! They also had a problems with locals as they don't let them walk on their own seaside. No surprise they getting down and down on tripadvisor

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Panama City, Panama
Top Contributor
103 reviews 103 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 5 weeks ago

20 minutes from the airport and you are already in the hotel. Check in is only at 3 so plan accordingly. You can hit the beach right away if your room is not ready. I had a nice room in the 8th floor with an ocean view. The room was very airy and well lighted , but some few problems-the... More

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New York City, New York
Top Contributor
53 reviews 53 reviews
43 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed January 16, 2014

Casa de Playa at Las Americas has the best beach in Cartagena, a very nice building that is very appropriate for the Caribbean climate, nice restaurants, and in general, helpful and cordial staff. People in Cartagena are generally helpful, cordial, gracious and very pleasant. Most rooms have been redone and they offer beautiful views of the sea from the lovely... More

Was this review helpful? Yes 4
Charlotte, North Carolina
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 2, 2014

We were orginally booked at the Casa De Playa and when we saw the room we were very dissapointed. The unit had cracked walls, floor was dirty, bathroom was old, etc. They showed us another unit in Casa De Playa and it was still the same but the room was much cleaner. We asked to move to the newer units... More

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France
Top Contributor
67 reviews 67 reviews
27 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed December 22, 2013

We were glad to be in the "Casa" rather than the "Torre" because it had a little more character. The rooms were fine, the restaurants OK: Good breakfast, evening buffet a little repetitive but perfectly adequate. Pleasant beach area. All in all one of the better "business hotels" I've seen recently. The staff were pleasant, and the place was in... More

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Leiden, The Netherlands
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed December 19, 2013

The hotel is good, with many facilities and a couple of swimming pools; rooms are spacious with a lovely balcony. However it looks old and in need of renovations. It is a short ride from the airport (5-10 min). it is also too big and faceless. I like the beach. It’s big with lots of sun huts, sunbeds for free... More

Was this review helpful? Yes 3
Bogoota
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 22, 2013 via mobile

While staying at Cartagena Old Town for a few days my friend and I decided to go to the beach for the day and decided on the "pasa dia" plan of this hotel. On the phone they said we could have lunch from the buffet or order it from the menu, they also said we were entitled to four beverages... More

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Bogota, Colombia
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 4, 2013

The hotel is nice and clean, but too old and expensive for the what you get. It is not a new hotel and it need some remodel and refurbish, specially in the bathrooms. The rooms are big and comfortable, the sleep is good, but the rooms by the tennis court are very very noisy if you open the balcony. The... More

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Rio de Janeiro, RJ
Contributor
12 reviews 12 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 3, 2013

The Hotel does not deserve the title of resort because, except for many pools and the beach has no recreational activities. Food is average. Many rooms have problems with air conditioning and TV. It is far from main atractions. Nevertheless it is a fine hotel, but not five stars.

Was this review helpful? Yes 1
GerenciaLasAmericas, Community Manager at Las Americas Casa De Playa, responded to this review

Dear Guest, We thank you for choosing Las Américas Casa de Playa for your lodging accommodations while in Cartagena de Indias. Your comments regarding your stay contribute to our continuous improvement. We regret that our service did not exceed your expectations and hope you return soon to allow us the opportunity to correct the issues you mentioned. Thank you very... More

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Additional Information about Las Americas Casa De Playa

Address: Anillo Vial Sector Cielo Mar, Cartagena 1028, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #64 of 113 hotels in Cartagena
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Las Americas Casa De Playa 3.5*
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