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Las Americas Casa De Playa

Anillo Vial Sector Cielo Mar, Cartagena 1028, Colombia
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Las Americas Casa De Playa
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Las Americas Casa De Playa
Las Americas Casa De Playa
Las Americas Casa De Playa
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353 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mississauga, Canada
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Las Americas is a beautiful hotel with a modern tower and Casas de la playa which are three level buildings. We traveled from Toronto to Cartagena with friends at the end of January and stayed at this hotel for two weeks. We were welcomed by a group of dancers, a cocktail, and, nice people who accommodated us, a good experience!... More 

Was this review helpful? Yes 5
GerenciaLasAmericas, Community Manager at Las Americas Casa De Playa, responded to this review

Dear guest, Thanks for choose Las Américas Casa de Playa for your lodging in Cartagena de Indias. We're happy to read about your positive experiences at the resort: every day our staff work with enthusiasm to offer happy moments to our guest. We're hoping you can visit us soon, so you can build better memories. Remember: Hotel Las Américas always... More 

New York City, New York
Senior Contributor
44 reviews 44 reviews
44 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

I personally thought the rooms were large and comfortable. Definitely not 5 star service or accommodation and the English by the staff was not great (which I can appreciate of course, this is a Spanish speaking country). I loved the rooftop pool and bar and wish I had ventured up there earlier. The pool downstairs was more for families and... More 

Was this review helpful? Yes 2
GerenciaLasAmericas, Guest Relations Manager at Las Americas Casa De Playa, responded to this review

Dear guest, Thanks for choose Las Américas Casa de Playa for your lodging in Cartagena de Indias. All your comments are very important for our process improvement. We're glad to have you as a guest at our resort, we take in count your suggestions for get better our menu and offer more vegetarian options, also for the facilities. Last week... More 

Sudbury, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Spent 1 week in this resort and was very pleased from the time we were greeted at the airport to the time we departed. Las Americas Casa de Playa has its own security and it is quite comforting to know that the guests are well looked after. Our room was most comfortable, modern bathroom with the necessary toiletries including a... More 

Was this review helpful? Yes 1
GerenciaLasAmericas, Community Manager at Las Americas Casa De Playa, responded to this review

Dear guest, Thanks for choose Las Américas Casa de Playa as your lodging in Cartagena de Indias and share your experiences on Tripadvisor. All your comments are very important to our process improvement. We're glad to read about your wonderful experience: comments like this are motivating to keep working to achieve high quality service to our guest. Finally remember Hotel... More 

Canada
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Got to the resort and checked out the beach which was not very nice. They drive all over the beach and locals all over, no beach huts as advertised in the picture, just a tarp and you had to pay to rent a beach chair from a local, also offered weed from a local on the beach. Rooms were okay... More 

Was this review helpful? Yes 2
GerenciaLasAmericas, Guest Relations Manager at Las Americas Casa De Playa, responded to this review

Dear guest, Thanks for share your experience on tripadvisor, comments like yours are important to our process improvement. We appreciate for taking the time to let us know your perception of us; we are currently working in internal processes of positive change, we hope you can give us the opportunity to have you back and build better moments at our... More 

Baden(outside Toronto)
Top Contributor
56 reviews 56 reviews
16 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

To start we are well travelled, being to Cuba, Jamaica, Costa Rica, Domican, Mexico etc. We travelled just the 3rd week that Sunwing started to offer this as all inclusive. There are some things that need improvement, but overall if you want to see a new place, love history & culture, plus guaranteed hot weather this is the place to... More 

Was this review helpful? Yes 5
GerenciaLasAmericas, Community Manager at Las Americas Casa De Playa, responded to this review

Dear guest, Thanks for share your experience on tripadvisor and choose Las Americas Casa de Playa as your lodging in Cartagena. We received every comment as a positive feedback to improve our process and service. We're glad to read that you and your kids enjoyed the stay: every day we work hard to provide wonderful experiences to our guests. We... More 

Santa Teresa, Costa Rica
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My stay at Casa de Playa was not my best one. First of all rooms are old, dated and not well up-kept - very noisy from pool, which closes at midnight - being there for business meant early mornings, with noisy nights. Room service was not at all effective and food came cold, seemed it had been in a hot... More 

Was this review helpful? Yes 3
GerenciaLasAmericas, Community Manager at Las Americas Casa De Playa, responded to this review

Dear guest, Thanks for choose Las Américas Casa de Playa as your lodging in Cartagena and for share your experiences with us. Every comment is an input to our process improvement. We're currently working in a remodeling process in our areas to ensure a better service. We would be more than happy if you return to Hotel Las Américas so... More 

Hamilton, Canada
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It is hard not to compare this resort with other "all inclusive" places from different countries. This comparison would not be favorable for Las Americas. Generally, we are very pleased with our vacation because the reason to go to Cartagena was to see the Old Town. And the town did not disappoint, it is a beautiful, old colonial, Spanish town.... More 

Was this review helpful? Yes 5
Toronto, Canada
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our trip to Cartagena was fantastic, and the hotel certainly did not disappoint. Like most reviews on Las Americas, we were led to believe we would be staying in the 'new tower' by Sunwing. Prior to leaving on the trip, we were sent an email stating that we would actually be at 'Casa De Playa'...aka, the old part. Looking on... More 

Was this review helpful? Yes 6
Dunnville, Canada
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Having travelled with Sunwing on prior vacations, i don't believe i have ever felt so ripped off after spending a week at this resort. The only English the bartenders seemed too know was "NOT FOR YOU". They handed my wife a drink menu and than told her she couldn't have any of them. What a joke.If you like cold food,... More 

Was this review helpful? Yes 4
Toronto, Ontario, Canada
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was my first visit to South America and it left me more impressed than expected. We booked the flight / hotel through Sunwing and although we were originally misled and disappointed we wouldn't be staying in the "new" part of the resort; the vacation was still very enjoyable. Upon arriving at the resort we were check-in and to our... More 

Was this review helpful? Yes 4
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Additional Information about Las Americas Casa De Playa

Address: Anillo Vial Sector Cielo Mar, Cartagena 1028, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Las Americas Casa De Playa 3.5*
Number of rooms: 250
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Hotel Style:
#20 Spa Hotel in Cartagena
#23 On the Beach Hotel in Cartagena

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