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Las Americas Torre del Mar

Hotel website
Anillo Vial Cielo Mar Sector, Cartagena 1082, Colombia
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Las Americas Torre del Mar
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544 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (544)
  • Mar-May only
    (111)
  • Jun-Aug only
    (238)
  • Sep-Nov only
    (108)
  • Dec-Feb only
    (87)
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Warsaw, Indiana
Level Contributor
116 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a great hotel for business and for families with children. It's a pretty penny but I believe it to be worth it. People are very friendly but a little bit slow at reception on checkout. It's got a great pool on the 10th floor with the best adult hangout. No children in this pool. It's got a great... More 

Was this review helpful? Yes 1
GerenciaLasAmericas, Social Media Manager at Las Americas Torre del Mar, responded to this review

Dear Juancho D. Thank you for taking the time to tell us about your experience at Las Américas Torre del Mar. All of your comments about your experience are an important input for our continued improvement. At Las Américas, we strive to provide a superior service experience for every costumer; therefore your feedback is very important to us. It is... More 

Bogotá, Colombia
1 review
4 of 5 stars Reviewed 5 weeks ago

Very Good, my experinece with this hotel was wonderful, the breakfast every day was different, and deliciuos. For time reasons i can´t enjoy de pool and other activities, but in general was great to be with you in this trip.

Review collected in partnership with this hotel

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GerenciaLasAmericas, Social Media Manager at Las Americas Torre del Mar, responded to this review

Dear juan_noel. We would like to thank you for choosing Las Américas Torre del Mar for your current visit to Cartagena de Indias and we appreciate you taking the time to share your impressions after your stay with us. It is a pleasure for us to read that you enjoy our property. For us at Las Americas it is very... More 

Quito
1 review
4 of 5 stars Reviewed 5 weeks ago

more like family or couple hotel, bars close at 10pm, you cannot take a drink with your friend, you should have to go to the city for a drink. It doesn´t have a disco ether, or games like billa or something like that to use at night, for children it could be usefull.

Review collected in partnership with this hotel

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GerenciaLasAmericas, Social Media Manager at Las Americas Torre del Mar, responded to this review

Dear anitaurbo27. Thank you very much for choosing Las Américas Torre del Mar for you vacation in Cartagena de Indias and for sharing your impressions after your stay with us and other travelers. We feel very proud to be a resort for every kind of guests: families, couples or business trips. We receive your suggestions positively and we continue to... More 

Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 22, 2015

Very clean hotel. Close can ride to town & walking distance to good restaurants(much cheaper than hotel). Lost points for no shade areas near pool & constantly trying to sell me water at breakfast when I just wanted tsp water (felt like they took a little advantage if your Spanish wasn't great). Also tried charging tax at checkout which did... More 

Review collected in partnership with this hotel

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GerenciaLasAmericas, Social Media Manager at Las Americas Torre del Mar, responded to this review

Dear sintoy70. We would like to thank you for choosing Las Américas Torre del Mar for your current visit to Cartagena de Indias and we appreciate you taking the time to share your impressions after your stay with us. We understand the concerns you identified at the checkout and the breakfast buffet and we would like to let you know... More 

Bogota
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 21, 2015

It was my first time. I came for a meeting with ny husbabd, and it was really good. Everything was nice, the service spectacular. I have very nice days. I recommend this hotel for business, family and couples.

Review collected in partnership with this hotel

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GerenciaLasAmericas, Social Media Manager at Las Americas Torre del Mar, responded to this review

Dear Mariana E. Thank you very much for taking the time to tell us about your experience at Las Américas Torre del Mar. All of your comments about your experience are an important input for our continued improvement. We are very pleased that you had a wonderful experience at our hotel and we are honored to be your first five... More 

Envigado
1 review
5 of 5 stars Reviewed July 21, 2015

Loved the view from the pool of 10th floor, comfortable, nice forniture, excellent restaurant (10th floor), nice service, nice beach, friendly people, delicious food, I recommend this place! I'll go back for sure!

Review collected in partnership with this hotel

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GerenciaLasAmericas, Social Media Manager at Las Americas Torre del Mar, responded to this review

Dear Lamwu. Thank you for taking the time to write for us and other travelers about your experience at Las Américas Torre del Mar. All of your comments about your experience are an important input for our continued improvement. We are very happy that you had an unforgettable experience full of happiness at our hotel and we are honored to... More 

Brasilia, Brasil
1 review
5 of 5 stars Reviewed July 20, 2015

The Hotel is very nice! I went with friends and we had a lot of fun! It's not far from the old city and the structure they have inside is really nice! If you enjoy Confort you're probably going to enjoy staying there.

Review collected in partnership with this hotel

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GerenciaLasAmericas, Social Media Manager at Las Americas Torre del Mar, responded to this review

Dear rebecaguerra. We would like to thank you for taking the time to share your experience at Hotel Las Américas Torre del Mar through TripAdvisor. It is very important for us and for the other travelers to have your feedback and it is a pleasure for us to read that you enjoy our property. For us at Las Americas it... More 

Rutherford
1 review
3 of 5 stars Reviewed July 20, 2015

Hotel is clean and very nice but lacks customer service! No service around the pool area, I need to get up and get my own drinks. I felt I was in a jail I understand security but it was a mission getting in and out!

Review collected in partnership with this hotel

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GerenciaLasAmericas, Social Media Manager at Las Americas Torre del Mar, responded to this review

Dear jorgea1971. Thank you for taking the time to tell us about your experience at Las Américas Torre del Mar. All of your comments about your experience are an important input for our continued improvement. At Las Americas, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. We regret the... More 

Miami, Florida
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 17, 2015

This hotel is simply amazing! This is my second time in Cartagena and it is just the best. Some U.S hotels should learn from this hotel.... This is great customer service, great staff and food!!!!! Rooms and the best. I work for this industry and I could say that I was impressed.

Review collected in partnership with this hotel

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GerenciaLasAmericas, Social Media Manager at Las Americas Torre del Mar, responded to this review

Dear Freddiec77. Thank you very much for your kinds words regarding your recent stay with us at Las Americas Torre del Mar. We are thrilled that you had a wonderful and happy experience and of course we are honored to be your first choice in Cartagena de Indias. For us at Las Americas it is very important to have a... More 

Barranquilla, Colombia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 16, 2015

One of the best places that I've been, so far. There were several swimming pools and restaurants to chose from without leaving the hotel. The whole experience was indeed fantastic. Highly recommended.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
GerenciaLasAmericas, Social Media Manager at Las Americas Torre del Mar, responded to this review

Dear Jose A. We would like to thank you for choosing Las Americas Torre del Mar for your current visit to Cartagena de Indias and we appreciate you taking the time to share your impressions after your stay with us. Thank you very much for recommending our facilities and special and warm attention to our customers. For us at Las... More 

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