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Las Americas Torre del Mar

4.0 of 5
Hotel website
Anillo Vial Cielo Mar Sector, Cartagena 130001, Colombia
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Las Americas Torre del Mar
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740 Reviews from our TripAdvisor Community

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Paris, France
1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

Hotel is ok - nothing special. It wants to be modern, but has no charm. Staff is ok without being specially polite or impolite. Alex, the guy at the door was very helpful in order to arrange us on short notice a bus to Santa Marta. The beach is close but is not very beautiful.

Helpful?
Thank rixcol
Denver, Colorado
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

My boyfriend and I spent a long weekend here and we absolutely loved it! All the employees were so nice and helpful. The room was beautiful, clean, and comfy. Our room was ocean view but we would've been happy with the city view too. Our reservation came with breakfast and it was delicious. Lots of choices, fruits, eggs, breakfast meats,... More 

Helpful?
Thank Joslynn G
LasAmericasCartagena, Social Media Manager at Las Americas Torre del Mar, responded to this review

Dear Joslynn G, Thank you very much for having chosen Las Américas Torre del mar hotel for you holidays in Cartagena de Indias. We highly appreciate you took the time to share your beautiful experience with us and other travelers. Your feedback is very important to us so we will share it with our staff so they can be proud... More 

Neptune Beach, Florida
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Was an anticipated celebration, first New Year in Colombia with my husband. The music was very good, for the price, and we got seated on the second row of the dancing floor, very close to the orchestra. The atencion was horrible, the staff didn't know how to handle that many tables. The food, didn't have the names by the dishes... More 

Helpful?
Thank Patricia C
LasAmericasCartagena, Social Media Manager at Las Americas Torre del Mar, responded to this review

Dear Patricia C , Thnak you for taking the time to share your experience with us. It is a shame to read that your experience in Las Américas has been influenced by your experience in our New Year´s event. Your impressions are very important for us and we will share your comments woth our Executive Chef and our Baquets Manager... More 

Bogota, Colombia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 22, 2015

Nice facilities, good location, comfortable room. It was an enjoyable time with my wife and our two little children. Thank God for that! The hotel is at "La Boquilla" which is fairly far from the historical center of Cartagena (~20 km), however it is not a big issue if you have a car, and it has its advantages regarding quietness.... More 

Helpful?
Thank hanzyrg
Bogota, Colombia
Level Contributor
22 reviews
9 hotel reviews
5 of 5 stars Reviewed December 20, 2015

I spent an all day pass in Las Americas Tower. Lunch at restaurant 1st floor was very good, very warm attended, delicious dishes, and just price. Next we go to the 10st floor, and find a infinite pool, a beautiful view of Cartagena downtown, and have drinks, cocktails and rest all afternoon, until we took last flight to Bogota.

Helpful?
Thank Cesar V
LasAmericasCartagena, Social Media Manager at Las Americas Torre del Mar, responded to this review

Dear Cesar V. Thank you for taking the time to tell us about your experience at Las Américas Torre del Mar. All of your comments about your experience are an important input for our continued improvement. It is always a pleasure to receive positive feedback and we are thrilled that you had the opportunity to enjoy everything Las Américas has... More 

Boston
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 13, 2015

Truly hospitable people. Staff courteous and friendly. We are bilingual so we did not experience language barrier. It was easy to arrange complimentary airport pick up and drop off. children are not allowed to experience the top floor pool which is a little tragic......for us.....probably not so for the adults without children. We stayed in the tower which is contemporary,... More 

Helpful?
Thank Americolo
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 8, 2015 via mobile

The hotel is just an average hotel. Definitely NOT a 5 star hotel. Rooms lack to be properly cleaned. The transportation offered to the airport must be reserved with days of anticipation or they will not take you there. The restaurant ERRE at the rooftop is awful and outrageously overpriced. Far from the historic center, you have to take a... More 

Helpful?
1 Thank Falcon0580
LasAmericasCartagena, Social Media Manager at Las Americas Torre del Mar, responded to this review

Dear Falcon0580. Thank you for taking the time to tell us about your experience at Las Américas Torre del Mar. All of the details about your experience are an important input for our continued improvement. At Las Américas, we strive to provide a superior service experience for every costumer; therefore your feedback is very important to us. It is always... More 

Washington DC, District of Columbia
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed November 7, 2015 via mobile

Stayed there for a conference. I had heard their new tower was very upscale and modern but did not really find it worth the relatively high price of the stay. Definitely not a 5 star hotel like the Santa Clara o Santa Teresa. More like an OK 4 star. Rooms are clean and comfortable but not luxurious or special in... More 

Helpful?
1 Thank Andres P
LasAmericasCartagena, Social Media Manager at Las Americas Torre del Mar, responded to this review

Dear Andres P. Thank you for taking the time to tell us about your experience at Las Américas Torre del Mar. All of your comments about your experience are an important input for our continued improvement. At Las Americas, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. We understand... More 

Tel Aviv, Israel
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 26, 2015 via mobile

The hotel has all you can think of. Amazing swimming pools, nice cocktails, private beach, hammocks in the balcony. The food is good and well prepared, not expensive. The price is like eating outside.

Helpful?
Thank Maria Z
Warrnambool, Australia
Level Contributor
132 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed October 16, 2015

We were given a lovely room overlooking the beach with a balcony that was well furnished but it wasn't quite up to the standard I would expect for an international hotel with a conference centre. There were a few features missing such as a hair dryer, a service directory and free bottled water. In addition the English spoken even at... More 

Helpful?
Thank travellerX49
LasAmericasCartagena, Social Media Manager at Las Americas Torre del Mar, responded to this review

Dear travellerX49. Thank you for taking the time to tell us about your experience at Las Américas Torre del Mar. All of your comments about your experience are an important input for our continued improvement. At Las Américas, we strive to provide a superior service experience for every costumer; therefore your feedback is very important to us. It is always... More 

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