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All 117 Cartagena hotels

Sonesta Hotel Cartagena

4.0 of 5 Hotel   |   Carrera 9 # 35-104 Barrio la Boquilla, Cartagena, Colombia
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Ranked #55 of 117 hotels in Cartagena
A recent review
4 of 5 stars reviewed 2 weeks ago
Armando C San Salvador, El Salvador
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152 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
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English first
San Salvador, El Salvador
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The rooms are nice but lack illumination specially over the desk, however this was solved by the courteous staff that provided a desk lamp to be able to work at night. Value for your money a bit pricy but cleanliness, modern facility ,breakfast buffet and friendly staff somehow compensate. Room spacious but the ones overlooking the lake are a bit... More

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SonestaCartagena, General Manager at Sonesta Hotel Cartagena, responded to this review

In behalf of Sonesta Hotel Cartagena receive a warm greeting. We are thankful for your comments regarding our services. Believe me it is a pleasure for us that you inform us about the experiences presented in our hotel, whether positive or negative to help us to improve our service standards, as well know You are the reason for our business.... More

Washington DC, District of Columbia
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 26, 2014

Let me first say that we have been to Colombia many times as my wife is Colombian. However, this was my first trip to Cartagena (but not hers). Anyway, currently there is construction going on on a adjacent building to the hotel, so avoid the west side of the building if you can. Also, for those expecting direct oceanviews, you... More

Was this review helpful? Yes 4
SonestaCartagena, General Manager at Sonesta Hotel Cartagena, responded to this review

In behalf of Sonesta Hotel Cartagena receive a warm greeting. We want to offer you our most sincere apologies for the noise of the adjacent building, also the beatifull beaches of Cartagena are all the Island of "Islas del Rosario" but we have access to a clean beach. For the other hand our hotel is located in a prestigious location... More

Bogota, Colombia
Top Contributor
66 reviews 66 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed May 28, 2014

its prety quiet, on the beach, far enough from the noisy city but close to nigth life, monuments and down town. Its very clean, every one there wanto you to have a good time and work in order to place you. 3 pools,tennis, 2 restaurants, gym and bussines center...off course beautiful sunsets!!!

Was this review helpful? Yes 1
SonestaCartagena, General Manager at Sonesta Hotel Cartagena, responded to this review

We are thankful for your comments regarding our services, its proof that we are working in pro of our guests.Our hotel is located in prestigious location of the city that guarantees our guests total tranquility during their stay. Anyhow as you remark we are near to the down town and the places of interest. We hope to have your pleasent... More

Barranquilla, Colombia
Top Contributor
60 reviews 60 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 6, 2013

Very nice Hotel. A Little far from the historical sites and restaurants but a cab ride wont cost that much. Pool área is very nice, one pool for laps and another for just resting with a nice kids pool by its side. Has a tennis court and a nice gym. Beach área is not private.

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Bogota, Colombia
Top Contributor
56 reviews 56 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 26, 2013

I have had occasion to stay at this Hotel twice. During my stay I found the staff cordial and eager to assist with any need. The facilities are fairly new and well kept. They also have residential living which adds to the desire to keep things well maintained. Even the short walk to the beach is enjoyable since they have... More

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Bogota, Colombia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 14, 2013

Great hotel, excellent location, friendly staff. I was with my wife and daughter and had a pleasant experience. This hotel is located in La Boquilla area, which is more quiet than Bocagrande. At the end of Las Americas there is great local restaurant named Blas el Teso, with fresh sea food in front of the beach. Next to the hotel... More

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Miami, Florida
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed June 9, 2013

For the price it's not worth it. The beach area is very dirty and vendors are bothering you constantly. My wife made the mistake of having a drink with ice and ended up with a stomach bacteria. The room was clean, but extremely small. The balcony door lock was broken. They had a party by the pool which kept us... More

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San Diego, California
17 reviews 17 reviews
4 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed May 28, 2013

Let's start off with a positive note The Good: the hotel rooms themselves were clean and nice with great beds. If you did not look off the balcony to the right or left and overlooked the shoddy construction zone and abandoned boat in the mud, as well as the unpainted balconies of the apartment buidlings attached to the property (more... More

Was this review helpful? Yes 5
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed May 8, 2013 via mobile

Paying $170/night to stay here is a rip-off. Major complaints: - hotel exterior and balcony chipped and dirty, door handle to balcony faulty - breakfast good but restaurant food poor (the attempt at pizzas was shocking) and expensive ($18 for pork and chips) - no umbrellas by pool - the beach is a scam-zone ($60 for a massage, $100 for... More

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Sydney, Australia
14 reviews 14 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 27, 2013

We stayed one night during the low season and received royal treatment at reception, room, pool and restaurant. A la carte menu was top class and dishes perfectly cooked. The place was impeccable, beds super comfortable, every appliance worked including wi-fi an the sunrise was spectacular. The hotel is a little away from the old city but only 15 minutes... More

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Additional Information about Sonesta Hotel Cartagena

Address: Carrera 9 # 35-104 Barrio la Boquilla, Cartagena, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sonesta Hotel Cartagena 4*
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Hotel & grounds (12)
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Room/suite (9)
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Room/suite (12)
Pool/beach area (4)
Bathroom (2)
Dining (2)
Hotel & grounds (3)
Business center/function rooms (1)
Other (3)
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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