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All 112 Cartagena hotels

Sonesta Hotel Cartagena

4.0 of 5 Hotel   |   Carrera 9 # 35-104 Barrio la Boquilla, Cartagena, Colombia
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Sonesta Hotel Cartagena
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Ranked #52 of 112 hotels in Cartagena
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed July 26, 2013
Dre2013 Bogota, Colombia
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116 people have reviewed this hotel

Traveler rating
    46
    40
    24
    5
    1
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25
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19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Bogota, Colombia
Top Contributor
51 reviews 51 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 26, 2013

I have had occasion to stay at this Hotel twice. During my stay I found the staff cordial and eager to assist with any need. The facilities are fairly new and well kept. They also have residential living which adds to the desire to keep things well maintained. Even the short walk to the beach is enjoyable since they have... More

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Bogota, Colombia
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 14, 2013

Great hotel, excellent location, friendly staff. I was with my wife and daughter and had a pleasant experience. This hotel is located in La Boquilla area, which is more quiet than Bocagrande. At the end of Las Americas there is great local restaurant named Blas el Teso, with fresh sea food in front of the beach. Next to the hotel... More

Was this review helpful? Yes 2
Miami, Florida
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed June 9, 2013

For the price it's not worth it. The beach area is very dirty and vendors are bothering you constantly. My wife made the mistake of having a drink with ice and ended up with a stomach bacteria. The room was clean, but extremely small. The balcony door lock was broken. They had a party by the pool which kept us... More

Was this review helpful? Yes 1
San Diego, California
Senior Reviewer
10 reviews 10 reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 28, 2013

Let's start off with a positive note The Good: the hotel rooms themselves were clean and nice with great beds. If you did not look off the balcony to the right or left and overlooked the shoddy construction zone and abandoned boat in the mud, as well as the unpainted balconies of the apartment buidlings attached to the property (more... More

Was this review helpful? Yes 3
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 8, 2013 via mobile

Paying $170/night to stay here is a rip-off. Major complaints: - hotel exterior and balcony chipped and dirty, door handle to balcony faulty - breakfast good but restaurant food poor (the attempt at pizzas was shocking) and expensive ($18 for pork and chips) - no umbrellas by pool - the beach is a scam-zone ($60 for a massage, $100 for... More

Was this review helpful? Yes 1
Sydney, Australia
Contributor
14 reviews 14 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 27, 2013

We stayed one night during the low season and received royal treatment at reception, room, pool and restaurant. A la carte menu was top class and dishes perfectly cooked. The place was impeccable, beds super comfortable, every appliance worked including wi-fi an the sunrise was spectacular. The hotel is a little away from the old city but only 15 minutes... More

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Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 28, 2013

My lasting impressions..... Cartagena is trying very hard to compete with the other 'sunny destinations' like Mexico, Cuba, or the Dominican, but they are not there yet. Our trip including flight from Cali Colombia to Cartagena Colombia and our hotel for 4 nights was about $600 CDN each. This also included our breakfast, but not lunch or dinner. The beach... More

Was this review helpful? Yes 2
Hernan D, Director General at Sonesta Hotel Cartagena, responded to this review
Google Translation

Respetado Huespéd, reciba un cordial saludo de parte de Sonesta Hotel Cartagena. Para nosotros fue un gran placer haber tenido... More

Peru
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 23, 2013

Nice hotel, clean and friendly. I was in business so I could not try it as I would like it, but what I love is that you have large pools and you dont need to fight for a place!. In fact they were allways with very few people if any. Rooms are spacious and modern. The hotel is in front... More

Was this review helpful? Yes 1
Hernan D, Director General at Sonesta Hotel Cartagena, responded to this review
Google Translation

Respetado Huespéd, reciba un cordial saludo de parte de Sonesta Hotel Cartagena. Para nosotros fue un gran placer haber tenido... More

Watchung, New Jersey
Top Contributor
58 reviews 58 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 9, 2012

The Pros: Two well maintained beautiful pools The staff is very service oriented and goes out of their way to be accommodating The rooms are nicely appointed The free breakfast is delicious The cons: The beach access is dilapidated. You almost feel like you are walking through a junkyard to get there. The beach itself is dirty, as is the... More

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Hernan D, Director General at Sonesta Hotel Cartagena, responded to this review

Dear host, Thank you for choosing Sonesta Hotel Cartagena, it was a great pleasure to have you as our guest and thank you for answering our service survey and for your feedback. Your feedback is very important for us; because this is the best way to realize our strengths and work on the continuous improvement of our property. Thank you... More

Cartagena
Contributor
17 reviews 17 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 7, 2012 via mobile

We visited this hotel expecting the level of service and amenities of a global hotel brand such as Sonesta and the experience they promised in their website. Our visit was pleasant, the staff was very nice and helpful but the spa was not functioning because they had no staff, the hotel personnel was not really informed of the services the... More

Was this review helpful? Yes
Hernan D, Director General at Sonesta Hotel Cartagena, responded to this review

Dear host, Thank you for choosing Sonesta Hotel Cartagena, it was a great pleasure to have you as our guest and thank you for answering our service survey and for your feedback. Your feedback is very important for us; because this is the best way to realize our strengths and work on the continuous improvement of our property. Thank you... More

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Additional Information about Sonesta Hotel Cartagena

Address: Carrera 9 # 35-104 Barrio la Boquilla, Cartagena, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #52 of 112 hotels in Cartagena
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sonesta Hotel Cartagena 4*
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