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All 117 Cartagena hotels

Casa Canabal Hotel Boutique

4.0 of 5 Hotel   |   Calle Tripita Y Media Cra 10. # 31-39, Cartagena 57, Colombia
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Ranked #14 of 117 hotels in Cartagena
A recent review
5 of 5 stars reviewed 4 days ago
CaliRed San Francisco, CA
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180 people have reviewed this hotel

Traveler rating
    114
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    7
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15
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Portuguese first
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English first
San Francisco, CA
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel far exceeded our expectations. Our room was spacious and modern, with gorgeous stained glass windows and a charming balcony facing the street. (Note: The street noise didn't bother us too much, but if you are a light sleeper, it would probably be best to request a room without street-facing windows.) The common areas, including a green courtyard and... More

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CasaCanabal, Ejecutiva de cuentas at Casa Canabal Hotel Boutique, responded to this review

Good Afternoon Dear Thank you for your review calling our service, unfortunately the hotel infrastructure made his experience was not so pleasant. We consider your valuable comments; we apologize and hope that in a next trip we can provide an unforgettable experience, which is a benchmark for other guests. it's nice for us for feedback, giving the accomplishment accounts, your... More

Bogota, Colombia
Contributor
16 reviews 16 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Casa Canabal is all what you look for in a Boutique Hotel. Breakfast is wonderful, served at the patio on the first floor with care and a variety of tropical fruits, juices, breads an eggs of your preference. The rooftop pool area has a great view to the old city with plenty space to rest, dine and drink. Don't miss... More

Was this review helpful? Yes
CasaCanabal, Ejecutiva de cuentas at Casa Canabal Hotel Boutique, responded to this review

Good Afternoon Dear Mr. Mauricio, is for us a pleasure reading your comments, ratings like yours encourage us to continue working hard to make the customer experience as you are enjoyable in the hotel. We love being able to get back to our hotel. More

Venice, California
Contributor
16 reviews 16 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It is so wonderful to come across a hotel that just meets and exceeds your expectations in every way. This hotel is a diamond in the rough! The staff are incredibly helpful, friendly, and service oriented. Everything I asked for or needed, they were on it right away. Exceptional! The hotel...spectacular! Clean, luxurious, quiet, boutique, and in a wonderful location.... More

Was this review helpful? Yes
CasaCanabal, Ejecutiva de cuentas at Casa Canabal Hotel Boutique, responded to this review

Good Afternoon Dear For us it is a real pleasure to receive your notes experience at our hotel. Consider their contribution as valuable and this encourages us to further optimize every day quality service we offer, because as you could see there are certain details which indicate a tendency to show a special care for the guests. We hope to... More

Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Casa Casabal is well-located in Getsami just a couple of blocks from the walled city. Four blocks in the other direction leads to Plaza de la Trinidad, which is a semi-circular area in front of the church. The locals still gather there for socializing, as they have done for 300 years. Great food carts and outstanding people watching. Several... More

Was this review helpful? Yes 1
CasaCanabal, Ejecutiva de cuentas at Casa Canabal Hotel Boutique, responded to this review

Good Afternoon Dear Customer It's nice for us to read your comment, it gives the accomplishment accounts, your rating motivates us to continue working hard to make the customer experience as you are enjoyable in the hotel. We love being able to get back into Canabal House, his home in Cartagena. More

Portland, Maine
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed four nights in this beautiful boutique hotel a quick walk from the old city. We absolutely loved the staff and were helped immensely by the front desk crew - Giovanni & Henry. The room & common spaces are impeccable, the rooftop pool refreshing with plenty of lounging areas. The location cannot be beat as it's close to the... More

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CasaCanabal, Ejecutiva de cuentas at Casa Canabal Hotel Boutique, responded to this review

Good Afternoon Dear Ms. xyzava It is our pleasure to read your comments. No doubt, feedback like yours encourages us to continue working hard to make the customer experience as you are enjoyable in the hotels. The detailed description of your experience allows us to evaluate the positive and always do our best to ensure magical stay in the walled... More

Anaheim, California
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I am very grateful to the staff at Casa Canabal Hotel Boutique. I recommend the 3 rooms that have balconies to the street on their second floor. The hotel is charming and small. They place a lot of attention on detail. Their decor just inspired relaxation and comfort. I suggest you stay at either of the 3 rooms that have... More

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CasaCanabal, Ejecutiva de cuentas at Casa Canabal Hotel Boutique, responded to this review

Good Afternoon Dear Ms. Nancy Appreciate your comment in the first instance, we are pleased to see your comment calling our service and facilities, which details satisfaction and pleasure during their stay at the hotel. For us it is important to feel our best guests at home and you just confirmed, the hope on your next trip to Cartagena to... More

Salvador, Brazil
Top Contributor
107 reviews 107 reviews
43 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed July 19, 2014

It is most rewarding when a hotel does acknowledge the comments left here and tries their best to accommodate some of the suggestions given - this is just what happened in my return to Casa Canabal! Feel free to refer to my previous report on the hotel for more details, the basic elements haven't changed and I am looking forward... More

Was this review helpful? Yes 1
CasaCanabal, Gerente de Mercadeo at Casa Canabal Hotel Boutique, responded to this review

Good Afternoon Dear Mr. Vitor de Oliveira is our pleasure to welcome you for the second time in our house Canabal Hotel Boutique, his past experience we wanted best to give better service during your stay at the hotel. We are pleased that you liked to stay for your next visit and find new details suggested by you. We work... More

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 15, 2014

I stayed at this hotel with my partner in June this year and we had high expectations about it, it's a shame that such a beautiful place had a poor service, to start with, you expect a warm welcome but as we crossed the door we found ourselves standing by the front desk waiting for the desk clerk to say... More

Was this review helpful? Yes 3
CasaCanabal, Gerente de Operaciones at Casa Canabal Hotel Boutique, responded to this review

Good Afternoon Dear Mr. Ray Rabert for us is very important to have a satisfied user, for that reason appreciate your comments spontaneous which expresses their disagreement or bad experience with us. The operational group the Casa Canabal Hotel have socialized your comments, in order to correct the details for you and found that not happen again with our guests.... More

Katy, Texas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 4, 2014

Our family has been so incredibly impressed with Casa Canabal that we are already missing it and we just left! Pros: ease of reservations, English speaking staff, quick response time to emails/phone calls. Breakfast is good and filling with staff willing to accommodate any need you can possibly have. Cleanliness of rooms and hotel is top-notch. Very quiet suite (#210)... More

Was this review helpful? Yes
CasaCanabal, Gerente de Mercadeo at Casa Canabal Hotel Boutique, responded to this review

Good Afternoon Dear Ms. Katy pleases us read your comments expressing his pleasure at staying at Casa Canabal Hotel Boutique, this makes us reason to continue to strive to meet the expectations of our customers. See you at the next opportunity to meet them as they deserve. More

Perth, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 2, 2014 via mobile

Helpful staff. Close to great upcoming bars in Getsenami. Rooms however have no windows which makes it feel small and musty smell. Pools were nice to cool down but not ideal if you are looking for a 'swim'. There was always a few options at breakfast.

Was this review helpful? Yes
CasaCanabal, Director Comercial at Casa Canabal Hotel Boutique, responded to this review

Good Afternoon Dear Belinda Thank you for your review calling our service, unfortunately the hotel infrastructure made his experience was not so pleasant. We consider your valuable comments; we apologize and hope that in a next trip we can provide an unforgettable experience, which is a benchmark for other guests. We look forward to the opportunity to serve you in... More

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Additional Information about Casa Canabal Hotel Boutique

Address: Calle Tripita Y Media Cra 10. # 31-39, Cartagena 57, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Casa Canabal Hotel Boutique 4*
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99 photos of this hotel

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Hotel & grounds (17)
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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#5 Spa Hotel in Cartagena #8 Luxury Hotel in Cartagena #9 Romantic Hotel in Cartagena #15 Family Hotel in Cartagena
Hotel Class
Official Description (provided by the hotel)
Canabal House Hotel is located in the traditional Gethsemane district, 10 minutes from Rafael Nunez airport and steps from the convention center of the city. Our policy of personal customer service is especially designed for you and where we hope to enjoy an unforgettable experience. We have 18 rooms; Standard rhythms, Superior and Suites. You can also enjoy fine dining in our restaurant, created with local ingredients by our chefs. Disconnect will take pleasure in the world in the Spa, through its rituals, relax in the ambience of the Mirador Terrace and be tempted by our menu of cocktails and spirits at the Bar Lounge. Spaces that lead to know the city of Cartagena de Indias, declared by UNESCO Cultural Heritage and Historic Site. ... more   less 
Number of rooms
18

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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