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Casa Canabal Hotel Boutique

4.0 of 5 Calle Tripita Y Media Cra 10. # 31-39, Cartagena 57, Colombia
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Casa Canabal Hotel Boutique
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Casa Canabal Hotel Boutique
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191 reviews from our community

Traveler rating
    122
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    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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New York City, New York
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I booked Casa Canabal on a hunch, as I have been to Cartagena previously but stayed in Boca Grande but decided to stay close to the Old City and the famous Cafe Del Mar to see the sunset. Casa Canabal is not within the old city but easy walk about 5 minutes to it. The hotel itself is not big... More

Was this review helpful? Yes 1
CasaCanabal, Ejecutiva de cuentas at Casa Canabal Hotel Boutique, responded to this review

Good Afternoon Dear Emer It's nice for us to read your comment, it gives the accomplishment accounts, your rating motivates us to continue working hard to make the customer experience as you are enjoyable in the hotel. We love being able to get back into Canabal House, his home in Cartagena. More

Sydney
Senior Contributor
49 reviews 49 reviews
36 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed September 10, 2014

Ate dinner on the roof. Book ahead to get the romantic spot for two just above the stairwell. Enjoyed their cocktails. Only the men at the front desk speak English. Small boutique hotel, lovely clean rooms with good airconditioning. Appreciated their making some changes for the breakfast without charge. Located close to the old town. Got a room without a... More

Was this review helpful? Yes
CasaCanabal, Ejecutiva de cuentas at Casa Canabal Hotel Boutique, responded to this review

Good afternoon Mr Calum It is gratifying for us to have your answer of the experience at the Hotel. In the Hotel always looking make feel to clients better than at home and satisfaction with the services provided to us is valuable, for it speaks of work done. The we hope again in our Hotel to serve you as you... More

San Francisco, CA
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 28, 2014 via mobile

This hotel far exceeded our expectations. Our room was spacious and modern, with gorgeous stained glass windows and a charming balcony facing the street. (Note: The street noise didn't bother us too much, but if you are a light sleeper, it would probably be best to request a room without street-facing windows.) The common areas, including a green courtyard and... More

Was this review helpful? Yes
CasaCanabal, Ejecutiva de cuentas at Casa Canabal Hotel Boutique, responded to this review

Good Afternoon Dear Thank you for your review calling our service, unfortunately the hotel infrastructure made his experience was not so pleasant. We consider your valuable comments; we apologize and hope that in a next trip we can provide an unforgettable experience, which is a benchmark for other guests. it's nice for us for feedback, giving the accomplishment accounts, your... More

Bogota, Colombia
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 16, 2014

Casa Canabal is all what you look for in a Boutique Hotel. Breakfast is wonderful, served at the patio on the first floor with care and a variety of tropical fruits, juices, breads an eggs of your preference. The rooftop pool area has a great view to the old city with plenty space to rest, dine and drink. Don't miss... More

Was this review helpful? Yes
CasaCanabal, Ejecutiva de cuentas at Casa Canabal Hotel Boutique, responded to this review

Good Afternoon Dear Mr. Mauricio, is for us a pleasure reading your comments, ratings like yours encourage us to continue working hard to make the customer experience as you are enjoyable in the hotel. We love being able to get back to our hotel. More

Venice, California
Contributor
16 reviews 16 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 5, 2014

It is so wonderful to come across a hotel that just meets and exceeds your expectations in every way. This hotel is a diamond in the rough! The staff are incredibly helpful, friendly, and service oriented. Everything I asked for or needed, they were on it right away. Exceptional! The hotel...spectacular! Clean, luxurious, quiet, boutique, and in a wonderful location.... More

Was this review helpful? Yes
CasaCanabal, Ejecutiva de cuentas at Casa Canabal Hotel Boutique, responded to this review

Good Afternoon Dear For us it is a real pleasure to receive your notes experience at our hotel. Consider their contribution as valuable and this encourages us to further optimize every day quality service we offer, because as you could see there are certain details which indicate a tendency to show a special care for the guests. We hope to... More

Los Angeles, California
Contributor
11 reviews 11 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 5, 2014

The Casa Casabal is well-located in Getsami just a couple of blocks from the walled city. Four blocks in the other direction leads to Plaza de la Trinidad, which is a semi-circular area in front of the church. The locals still gather there for socializing, as they have done for 300 years. Great food carts and outstanding people watching. Several... More

Was this review helpful? Yes 1
CasaCanabal, Ejecutiva de cuentas at Casa Canabal Hotel Boutique, responded to this review

Good Afternoon Dear Customer It's nice for us to read your comment, it gives the accomplishment accounts, your rating motivates us to continue working hard to make the customer experience as you are enjoyable in the hotel. We love being able to get back into Canabal House, his home in Cartagena. More

Portland, Maine
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 1, 2014

We stayed four nights in this beautiful boutique hotel a quick walk from the old city. We absolutely loved the staff and were helped immensely by the front desk crew - Giovanni & Henry. The room & common spaces are impeccable, the rooftop pool refreshing with plenty of lounging areas. The location cannot be beat as it's close to the... More

Was this review helpful? Yes 1
CasaCanabal, Ejecutiva de cuentas at Casa Canabal Hotel Boutique, responded to this review

Good Afternoon Dear Ms. xyzava It is our pleasure to read your comments. No doubt, feedback like yours encourages us to continue working hard to make the customer experience as you are enjoyable in the hotels. The detailed description of your experience allows us to evaluate the positive and always do our best to ensure magical stay in the walled... More

Anaheim, California
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 31, 2014

I am very grateful to the staff at Casa Canabal Hotel Boutique. I recommend the 3 rooms that have balconies to the street on their second floor. The hotel is charming and small. They place a lot of attention on detail. Their decor just inspired relaxation and comfort. I suggest you stay at either of the 3 rooms that have... More

Was this review helpful? Yes
CasaCanabal, Ejecutiva de cuentas at Casa Canabal Hotel Boutique, responded to this review

Good Afternoon Dear Ms. Nancy Appreciate your comment in the first instance, we are pleased to see your comment calling our service and facilities, which details satisfaction and pleasure during their stay at the hotel. For us it is important to feel our best guests at home and you just confirmed, the hope on your next trip to Cartagena to... More

Salvador, Brazil
Top Contributor
112 reviews 112 reviews
43 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed July 19, 2014

It is most rewarding when a hotel does acknowledge the comments left here and tries their best to accommodate some of the suggestions given - this is just what happened in my return to Casa Canabal! Feel free to refer to my previous report on the hotel for more details, the basic elements haven't changed and I am looking forward... More

Was this review helpful? Yes 1
CasaCanabal, Gerente de Mercadeo at Casa Canabal Hotel Boutique, responded to this review

Good Afternoon Dear Mr. Vitor de Oliveira is our pleasure to welcome you for the second time in our house Canabal Hotel Boutique, his past experience we wanted best to give better service during your stay at the hotel. We are pleased that you liked to stay for your next visit and find new details suggested by you. We work... More

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 15, 2014

I stayed at this hotel with my partner in June this year and we had high expectations about it, it's a shame that such a beautiful place had a poor service, to start with, you expect a warm welcome but as we crossed the door we found ourselves standing by the front desk waiting for the desk clerk to say... More

Was this review helpful? Yes 3
CasaCanabal, Gerente de Operaciones at Casa Canabal Hotel Boutique, responded to this review

Good Afternoon Dear Mr. Ray Rabert for us is very important to have a satisfied user, for that reason appreciate your comments spontaneous which expresses their disagreement or bad experience with us. The operational group the Casa Canabal Hotel have socialized your comments, in order to correct the details for you and found that not happen again with our guests.... More

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Additional Information about Casa Canabal Hotel Boutique

Address: Calle Tripita Y Media Cra 10. # 31-39, Cartagena 57, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Casa Canabal Hotel Boutique 4*
Number of rooms: 18
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