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All 116 Cartagena hotels

Casa Canabal Hotel Boutique

4.0 of 5 Hotel   |   Calle Tripita Y Media Cra 10. # 31-39, Cartagena 57, Colombia
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Casa Canabal Hotel Boutique
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93%
Ranked #18 of 116 hotels in Cartagena
A recent review
5 of 5 stars reviewed 5 days ago
vitorbabrazil Salvador, Brazil
  • Overview
  • Reviews (171)
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  • Room tips (29)
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171 people have reviewed this hotel

Traveler rating
    103
    56
    8
    1
    3
See reviews for
15
93
10
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
Salvador, Brazil
Top Contributor
93 reviews 93 reviews
41 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

It is most rewarding when a hotel does acknowledge the comments left here and tries their best to accommodate some of the suggestions given - this is just what happened in my return to Casa Canabal! Feel free to refer to my previous report on the hotel for more details, the basic elements haven't changed and I am looking forward... More

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CasaCanabal, Gerente de Mercadeo at Casa Canabal Hotel Boutique, responded to this review

Good Afternoon Dear Mr. Vitor de Oliveira is our pleasure to welcome you for the second time in our house Canabal Hotel Boutique, his past experience we wanted best to give better service during your stay at the hotel. We are pleased that you liked to stay for your next visit and find new details suggested by you. We work... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I stayed at this hotel with my partner in June this year and we had high expectations about it, it's a shame that such a beautiful place had a poor service, to start with, you expect a warm welcome but as we crossed the door we found ourselves standing by the front desk waiting for the desk clerk to say... More

Was this review helpful? Yes 1
CasaCanabal, Gerente de Operaciones at Casa Canabal Hotel Boutique, responded to this review

Good Afternoon Dear Mr. Ray Rabert for us is very important to have a satisfied user, for that reason appreciate your comments spontaneous which expresses their disagreement or bad experience with us. The operational group the Casa Canabal Hotel have socialized your comments, in order to correct the details for you and found that not happen again with our guests.... More

Katy, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our family has been so incredibly impressed with Casa Canabal that we are already missing it and we just left! Pros: ease of reservations, English speaking staff, quick response time to emails/phone calls. Breakfast is good and filling with staff willing to accommodate any need you can possibly have. Cleanliness of rooms and hotel is top-notch. Very quiet suite (#210)... More

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CasaCanabal, Gerente de Mercadeo at Casa Canabal Hotel Boutique, responded to this review

Good Afternoon Dear Ms. Katy pleases us read your comments expressing his pleasure at staying at Casa Canabal Hotel Boutique, this makes us reason to continue to strive to meet the expectations of our customers. See you at the next opportunity to meet them as they deserve. More

Perth, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Helpful staff. Close to great upcoming bars in Getsenami. Rooms however have no windows which makes it feel small and musty smell. Pools were nice to cool down but not ideal if you are looking for a 'swim'. There was always a few options at breakfast.

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CasaCanabal, Director Comercial at Casa Canabal Hotel Boutique, responded to this review

Good Afternoon Dear Belinda Thank you for your review calling our service, unfortunately the hotel infrastructure made his experience was not so pleasant. We consider your valuable comments; we apologize and hope that in a next trip we can provide an unforgettable experience, which is a benchmark for other guests. We look forward to the opportunity to serve you in... More

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at casa canabal for 4 nights and were really pleased with our choice. Firstly Henry the guy who manages the bookings is warm and plesent and instantly makes you feel at home. The room we had was very spacious, really well spec'd with a great bathroom. Breakfast was good and the service around the hotel in general was... More

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CasaCanabal, Director Comercial at Casa Canabal Hotel Boutique, responded to this review

Good Afternoon Dear Mr. Daniel, it's nice for us for feedback, giving the accomplishment accounts, your rating motivates us to continue working hard to make the customer experience as you are enjoyable in the hotel. We love being able to get back into Canabal House, his home in Cartagena. More

London, United Kingdom
Top Contributor
103 reviews 103 reviews
21 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed June 7, 2014

The hotel is new and small. The rooms are small but complete and well furnished. Try to book rooms as far from the reception area as possible as it is very noisy. Only the AC drowns out the sound of voices and guests moving around. Most rooms have no exterior (window) view. There is a nice dip pool on the... More

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CasaCanabal, Gerente de Mercadeo at Casa Canabal Hotel Boutique, responded to this review

Good Afternoon Dear Mr Peter, is gratifying for us to have feedback like yours, then motivate us to improve the shortcomings that prevent having a pleasant stay. We apologize for providing a room near reception which accumulates noise, thanks to your comments, we are working to solve problems of filtering noise in the rooms on the first floor. We hope... More

Boston, Massachusetts
Contributor
12 reviews 12 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 13, 2014

We stayed at Casa Canabal for two nights in April 2014 while on a week long vacation in Colombia. We could not have been happier with the experience. We chose Casa Canabal based on 1) positive feedback from the tripadvisor community and 2) price. We knew we wanted to stay in the Old City and preferred to spend $150 USD... More

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Xiamen
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 10, 2014

Stayed here only for 1 night, I wish it where more... The hotel is really beautiful, unfortunately in a trashy neighbourhood. But from this hotel you can walk to the City wall. Great massage btw.! Only the swimming pool is a bit small, but big enough to cool down in the hot sun! Would really reccomand!

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Santa Marta, Colombia
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 4, 2014

This hotel is located in the increasingly interesting and dynamic Getsemani neighbourhood. As a result, the tariffs offered are very competitive when compared with similar offerings inside the walled city (which is only five minutes walk away). We decided to spend a little more for a suite, which turned out to be huge space with a large living area downstairs... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed April 8, 2014

You could walk past this place dodging the potholes underfoot, and the idle loafers standing about the street corners doing nothing outside. The look is very agreeable, nice rooms, (though they need to clean out their air-conditioning units I think, the one in room 204 gave me a nasty sore throat.) Two pools, great rooftop area with a bar and... More

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Additional Information about Casa Canabal Hotel Boutique

Address: Calle Tripita Y Media Cra 10. # 31-39, Cartagena 57, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Casa Canabal Hotel Boutique 4*
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99 photos of this hotel

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Pool/beach area (12)
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Hotel & grounds (17)
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Bathroom (3)
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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#5 Spa Hotel in Cartagena #9 Romantic Hotel in Cartagena #9 Luxury Hotel in Cartagena #17 Family Hotel in Cartagena #26 Business Hotel in Cartagena
Hotel Class
Official Description (provided by the hotel)
Canabal House Hotel is located in the traditional Gethsemane district, 10 minutes from Rafael Nunez airport and steps from the convention center of the city. Our policy of personal customer service is especially designed for you and where we hope to enjoy an unforgettable experience. We have 18 rooms; Standard rhythms, Superior and Suites. You can also enjoy fine dining in our restaurant, created with local ingredients by our chefs. Disconnect will take pleasure in the world in the Spa, through its rituals, relax in the ambience of the Mirador Terrace and be tempted by our menu of cocktails and spirits at the Bar Lounge. Spaces that lead to know the city of Cartagena de Indias, declared by UNESCO Cultural Heritage and Historic Site. ... more   less 
Number of rooms
18

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