We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Casa Los Puntales

3.0 of 5 Calle de Los Puntales # 37 - 36 | Centro Historico, Cartagena, Colombia
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Hotel Casa Los Puntales
Professional photos View all
Browse nearby
Hotel Casa Los Puntales
Write a Review

39 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Buenos Aires, Argentina
Top Contributor
53 reviews 53 reviews
26 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were pleasantly surprised by this small, tidy and modern hotel. The rooms are spacious, the mattress is GREAT (I like them stiff ;) the personnel is great and very helpful. Wi-fi is absolute first-class, like at home!!! (and free). The only "problem" is brekfast is not buffet, you have to order, can't serve yourself. But the place where you... More 

Was this review helpful? Yes 1
New York City, New York
1 review
1 of 5 stars Reviewed March 18, 2014

I booked this hotel online and arrived late at night to check in for 4 days after a long flight. They told me (it took at least 30 mins to communicate as nobody speaks english there) that their website had an error and they only have a room for me for 1 night after which they would put me in... More 

Was this review helpful? Yes
Milan, Italy
1 review
1 of 5 stars Reviewed January 31, 2014

We, my boyfriend and I, stayed at the hotel two nights during the Christmas time. Very old rooms with dirty bed linens. The rooms do not have any external windows . The worst part is the toilet. It was so small that you have to put your feet in the shower if you want to use the WC (please check... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 17, 2013

We originally booked at Casa de Los Puntales for its value and location, and thought that upon arrival we might upgrade to a more luxurious hotel after a few nights. This was not necessary as the level of service and attention to detail made our stay exceedingly pleasant. Meticulously clean rooms, firm, comfortable beds, prepared rooftop breakfast (various options), great... More 

Was this review helpful? Yes 1
Bogota, Colombia
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 26, 2013

We stayed in for two nights and had an overall very good time. The place is very well located and they serve a very tasty and varied breakfast. We went with our two month old baby, and they were ready to assist us with any extra help we could need for him. The room is pretty spacious and the AC... More 

Was this review helpful? Yes 1
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 6, 2013

i stayed here one night in january 2013. checked in to my hotel...had a colombian female friend with me and hotel refused to let her come up to my room for more than 15 minutes. said i needed to pay for add'l person if longer than 15 minutes in my room (i looked at my reservation and NOTHING on it... More 

Was this review helpful? Yes 1
The Hague, The Netherlands
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 7, 2012

We chose this hotel after we looked around in Cartagena. We found that even the top-end hotels were not really worth what they were asking for it. This hotel offered us an OK price for 2 nights. On first sight the room looked nice and smelled all right, but after you close the windows you do smell the mould. But... More 

Was this review helpful? Yes 1
Leipzig, Germany
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed December 8, 2010

Because my wife and I extended our stay in Cartagena by a few days we were looking for a B&B in the historic center. Unfortunately we fell for this one because the lobby looked fairly nice and the price seemed to be ok. They wouldn't let us look at a room because they were supposedly occupied. A couple of days... More 

Was this review helpful? Yes 5
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Casa Los Puntales? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Casa Los Puntales

Address: Calle de Los Puntales # 37 - 36 | Centro Historico, Cartagena, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Casa Los Puntales 3*
Number of rooms: 9
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Despegar.com, Hotels.com, TripOnline SA and Odigeo so you can book your Hotel Casa Los Puntales reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

51 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (44)
Hotel & grounds (11)
Room/suite (7)
Family/play areas (4)
Other (22)

Management photos: Courtesy of the property manager

All management photos (7)
Room/suite (3)
Family/play areas (2)
Bathroom (1)
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay