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All 117 Cartagena hotels

Hotel Santa Cruz

2.5 of 5 Hotel   |   Calle de la moneda No 7-54, Cartagena, Colombia
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Ranked #85 of 117 hotels in Cartagena
A recent review
4 of 5 stars reviewed 1 week ago
yepole Brooklyn, NY
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65 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Brooklyn, NY
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

We initially wanted to book a hotel a Bocagrande but a co-worker, originally from Colombia, advised us to find something in El Centro area if we wanted to have some local experience. We picked this hotel because it was right in the middle of the Centro area, and was really cheap (compared to others in the area). The entrance to... More

Was this review helpful? Yes 1
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Awesome staff for a wonderful city, great location, right where the action is. Best value for money. Beautiful breakfast area and flexible staff to start earlier and accommodate customer needs. We were 8 friends. Highly recommended.

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Launceston, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 27, 2014

We stayed here for 10 days and moved room 3 times (our own fault as we kept lengthening our stay). All our rooms were lovely and spacious and the showers were really powerful and warm! The staff were lovely and helpful and cleaned the rooms very well each day. Breakfast on the balcony was lovely and there is a new... More

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Clevedon, United Kingdom
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 26, 2014

We decided to stay in this hotel because it had a good location in the old city of Cartagena. The room was very clean and had air-con but it only had one small wooden shutter by the side of the door. When this was closed there was very little natural light in the room. A free breakfast was served on... More

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Palomino, Colombia
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 22, 2014

We have been staying at the hotel for a couple of nights on our way home to Taganga. It has a good location but definitely not the best as rooms. Bathrooms does not have windows and the roof top not even all the way covered, which it can be super hot during breakfast time. If you are on a budget... More

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Minneapolis, Minnesota
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 22, 2013

Hotel Santa Cruz is perfect for budget or value travel. It's right in the heart of the old city with a nice balcony to relax on and people watch. It has a sunny rooftop patio where you eat breakfast. The staff was polite and helpful. Contrary to other reviews, I felt safe here and didn't mind being let in and... More

Was this review helpful? Yes 1
Medellin, Colombia
11 reviews 11 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 6, 2012

We stayed in this hotel on the weekend of 3rd November and we recommend nobody stays here for their own safety! At night times they actually lock with a padlock the front door even though they have a buzzer door system, if a fire was to break out you would never get out of the place without jumping off the... More

Was this review helpful? Yes 3
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 2, 2012 via mobile

I read most of the reviews after I had already spent 10 nights in the hotel. I personally loved it, the staff was attentive to my needs, the served me breakfast when I woke up. Yes, the rooms dont have windows, but the a/c was COLD! I felt extremely safe staying at the hotel. Most of the staff speaks english... More

Was this review helpful? Yes 5
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 15, 2012 via mobile

If you have pet rat....don't let it stay here! This place completely misrepresents itself online!! It is a complete dump! How bad?? We paid for a week and left after one hour! It was better to leave our $$$ behind than to experience one more moment in this place. Room had no window, door lock was like family bathroom.....no safety,... More

Was this review helpful? Yes 6
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 6, 2012 via mobile

This hotel is one block from Plaza Madrid and right in the center of old town Cartagena... There is alot to in this area and there are a lot of bars and restaurants around.. very safe!!! Its not the nicest but it has a bathroom, bed and most important Air Conditioner! Ah, and cheap!!

Was this review helpful? Yes 2
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Additional Information about Hotel Santa Cruz

Address: Calle de la moneda No 7-54, Cartagena, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Santa Cruz 2.5*
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64 photos of this hotel

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Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service
Hotel Style
#10 Best Value Hotel in Cartagena
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Official Description (provided by the hotel)
The most affordable and best location in the historical center of Cartagena de Indias and that offers the best comfort and service rooms have en-suite bathroom, hot water and air conditioning and cable tv ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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