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Casa Santa Ana

#36 of 126 Hotels in Cartagena
Certificate of Excellence
EL Carretero | Calle 29 No. 10B-34, Cartagena 05, Colombia
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98 Reviews from our TripAdvisor Community

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Traveler rating
    69
    24
    3
    1
    1
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7
54
13
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Sanibel Island, Florida
1 review
5 of 5 stars Reviewed June 2, 2015

Loved the courtyard area, the room was very attractive and comfortable and daily service excellent. Staff were pleasant and courteous and helpful. The roof top pool area was a nice place to relax with a book.

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George Town, Grand Cayman
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 31, 2015

I think this hotel, which really is more of a bed and breakfast, is too expensive relative to the services offered. We met 4 staff members who were all very nice. Breakfast was similar each time, not a lot of variety and the wifi was horrible. The grounds were small but very pretty. Room kept clean and nice.

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Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 30, 2015

Incredible service!!! Extremely friendly staff, great breakfast (personally served, not a buffet), amazing bed, very well located (10 minutes walk to the busy center of Cartagena). Highly recommended! Price is not the best, but I think it is worthy it!

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Stuttgart
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 4, 2015 via mobile

We stayed four nights at Santa Ana. The rooms are OK and the is a tiny pool area. At breakfast there are not many options to chose from. I would not call it a hotel, I would say it's a Bed and Breakfast. However, we were really dissatisfied with the costumer service. There were only two people who could, sort... More 

Was this review helpful? Yes 1
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 25, 2015

Casa Santa Ana is a beautiful hotel in the heart of Getsemani. All the staff was just lovely and we felt like we were coming to home every night. They did our laundry for a great rate and even sewed a pair of shorts of mine that had ripped. The free breakfast was perfect and they added little bits such... More 

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New York City, New York
1 review
5 of 5 stars Reviewed March 16, 2015

We loved our stay here so much!!!! The service and people were absolutely wonderful. We stayed in several different places during our stay in Cartagena and would definitely say this place stood out among the others. We would stay here again in a heartbeat. We traveled in from NYC for our honeymoon and sweet Maria picked us up from the... More 

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Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 13, 2015

Great ambiance and decor. Staff are delightful and helpful. Greeted with a wonderful coconut orange blended drink upon checkin. Breakfast is delicious. What a view from the pool, although the pool is unremarkable. Neighborhood is spectacular.

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Level Contributor
1 review
5 of 5 stars Reviewed February 28, 2015

Beautiful boutique spa hotel!! One of the loveliest places I have ever stayed. The staff were very lovely and friendly, it was spotlessly clean and felt like a hidden oasis. Breakfast: Each morning we were given bread, fruit salad with yogurt and muesli and a glass of fruit juice. The fruit juice was always a new fruit I had never... More 

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Geneva, Switzerland
Level Contributor
43 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed February 18, 2015

Located on a quieter street in the otherwise trendy area of Getsemani, a lovely 5 min stroll from the very middle of the "old town" (that you will want to visit, not necessarily sleep in). Quintessential Boutique Hotel experience, without the attitude. Truly attentive, lovable staff. Small rooftop pool with lounging area open til late. Beautiful common area. Wonderful custom-cooked... More 

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Nijmegen, The Netherlands
Level Contributor
43 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed September 25, 2014

Plus points - After a tiring trip to Cartagena, nothing could compare to the warm welcome we received from the staff, upon arriving (+ accompanied with exotic welcome drinks). - Throughout our 5 days stay, the staff were amazing - always kind & friendly and with an eye for little details. - Not only was the service wonderful, but this... More 

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