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Casa Santa Ana

Travelers' Choice award winner
EL Carretero | Calle 29 No. 10B-34, Cartagena 05, Colombia
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1 room 1 adult
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120 Reviews from our TripAdvisor Community

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Minneapolis, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I can not reccomend this hotel highly enough. It is well maintained and tranquil. The service is top notch, even though I speak no Spanish and many on the staff speak no English. The location is in the thick of things just off the bustling Plaza de Trinidad but the hotel is serene place. There are many restaurants and bars... More 

Helpful?
Thank Shevvi C
Singapore, null, Singapore
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 26, 2015 via mobile

This small hotel is in a perfect location in Getsemani which is a nice balance between local neighbourhood and touristy comforts. The lounge area is beautiful and relaxing. The service staff are excellent. The breakfast is wonderful delicious and with many options. I loved the fresh berry juice. My room was spacious clean and very comfortable. Great big bed! The... More 

Helpful?
Thank Beatrice C
Udaipur, India
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 22, 2015

We only used our credit card twice in Colombia, once to pay this hotel bill and once to book a flight using the hotel's computer. A few days later there were thousands of pounds-worth of fraudulent charges on our credit card, all originating in Colombia. The fraud line said there are two ways this can happen, either someone on the... More 

Helpful?
5 Thank JohnandSheila2014
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 12, 2015 via mobile

The hotel is a little gem!!! Loved it:) the room was very well decorated and clean, everything worked. The staff was very helpful and accommodating. The area during the day look a bit sketchy but at night it comes to life with music and people. There are some VERY cool restaurants and bars all around!

Helpful?
Thank Jose A
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 6, 2015

My wife and just spent four nights at this very lovely hotel set in the midst of the bohemian Getsemani district of Cartagena. Upon arrival we were warmly greeted by Laura and offered two wonderful coconut lemonades as she spent over 20 minutes with us highlighting attractions on a map. Shortly after this I had the horrific realization that I... More 

Helpful?
1 Thank TLach1
Sanibel Island, Florida
1 review
5 of 5 stars Reviewed June 2, 2015

Loved the courtyard area, the room was very attractive and comfortable and daily service excellent. Staff were pleasant and courteous and helpful. The roof top pool area was a nice place to relax with a book.

Helpful?
Thank Carole F
George Town, Grand Cayman
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 31, 2015

I think this hotel, which really is more of a bed and breakfast, is too expensive relative to the services offered. We met 4 staff members who were all very nice. Breakfast was similar each time, not a lot of variety and the wifi was horrible. The grounds were small but very pretty. Room kept clean and nice.

Helpful?
1 Thank LynnMO100
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 30, 2015 via mobile

Incredible service!!! Extremely friendly staff, great breakfast (personally served, not a buffet), amazing bed, very well located (10 minutes walk to the busy center of Cartagena). Highly recommended! Price is not the best, but I think it is worthy it!

Helpful?
Thank Thacia G
Stuttgart
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 4, 2015 via mobile

We stayed four nights at Santa Ana. The rooms are OK and the is a tiny pool area. At breakfast there are not many options to chose from. I would not call it a hotel, I would say it's a Bed and Breakfast. However, we were really dissatisfied with the costumer service. There were only two people who could, sort... More 

Helpful?
2 Thank Txxxx worldwide0711
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 25, 2015

Casa Santa Ana is a beautiful hotel in the heart of Getsemani. All the staff was just lovely and we felt like we were coming to home every night. They did our laundry for a great rate and even sewed a pair of shorts of mine that had ripped. The free breakfast was perfect and they added little bits such... More 

Helpful?
Thank Amanda G
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