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All 81 Cali hotels

Hotel Four Points By Sheraton Cali

3.5 of 5 Hotel   |   Calle 18 N # 4N-08, Cali 76001000, Colombia
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Hotel Four Points By Sheraton Cali
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Ranked #15 of 81 Hotels in Cali
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
RoMiHevi Petit Lancy, Switzerland
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167 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Petit Lancy, Switzerland
Top Contributor
77 reviews 77 reviews
46 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for one night. Hotel staff is extremely, courteous, friendly and helpful. The room was good, but a little crowded and needing some renovation. Breakfast was good. Staff in the front desk were very nice. They gave me late check in and also provided instructions and advice about what to do and where to do it.

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New York City, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed 1 week ago

I'm originally from Cali but decided not to stay with family this time around. We wanted to be relatively close to them and we were also looking for a safe area since we were traveling with an infant. Overall, I'm happy we stayed here. I'll start with what I loved. The hotel staff was super attentive, polite, and helpful. Traveling... More 

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Maricela M, Public Relations Manager at Hotel Four Points By Sheraton Cali, responded to this review

Dear Guest For us is very gratifying that had a very pleasant stay in our hotel thanks for telling your experience, we have our colleagues who are excellent in their service. At the moment we are remodeling to improve thanks for your suggestion, look forward to your presence too early to provide memorable experiences. Yeny Carolina Henao Osorio Quality Assurance... More 

Westminster, California
Contributor
18 reviews 18 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 23, 2014

This was my 20th trip to Colombia and 2nd to Cali. I had stayed here back in 2010 and again the Hotel Staff was wonderful and eager to please. The hotel is located close to Sexta Avenida (Sixth Avenue). Here you will find many bars and clubs to dance Salsa etc. I love walking around and just tripping on the... More 

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Bogota, Colombia
Top Contributor
141 reviews 141 reviews
34 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed November 29, 2014

Perhaps I should start by the two positive points: service is impeccable and location is magnificent. The people that work in this hotel cannot be more helpful¡ Having said the above, the place is in dire need of a complete overhaul. I was given a room where the toilet did not work and closets remained all night with the light... More 

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Marlon C, Guest Relations Manager at Hotel Four Points By Sheraton Cali, responded to this review

Dear Guest Is for us a pleasure to read this letter about that your experience in the hotel four point by sheraton cali, first We want to be grateful whith you for taking the time to the send this coment. we have noticed these problems and are remodeling our facilities to keep up with our guests, it is very important... More 

Dallas, TX
Top Contributor
54 reviews 54 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 27, 2014

The staff at the hotel are very friendly but the main issue I have with this location is that the hotel is showing a lot of wear and tear. I am told that they will undergo a renovation soon but until then I would probably pick another hotel.

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YenyHenao, Guest Relations Manager at Hotel Four Points By Sheraton Cali, responded to this review

Mr. Arroyave. Thank you for your comment important through Tripadvisor, where the service of our staff is highlighted. I want to reiterate what our general manager told you personally, we've started with the remodeling in our restaurant cook's and we will continue with other areas soon. We would like give us the opportunity to be yourself who can verify these... More 

Senior Contributor
22 reviews 22 reviews
22 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed November 12, 2014

hotel is in a great location, across the street you got a market where you can buy a sim card and change dollars for pesos but at 1800 so you take hit, the hotel itself is not a luxury hotel as expected it is bit worn out we was in a big group and they had sold rooms that werent... More 

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Marlon C, Public Relations Manager at Hotel Four Points By Sheraton Cali, responded to this review

Dear Guest We are very really glad that you have taken the time for write a review about your stay witht us, for the Hotel Four Point By Sheraton Cali is very important to know it was and how enjoyable was your time. We are very sorry for the inconvenience in the rooms, on your next visit we will try... More 

Tamarac, Florida
Contributor
18 reviews 18 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 11, 2014 via mobile

Super helpful staff the breakfast was very good. Hotel is well located the bar and Peruvian restaurant are very good. Staff is excellent very friendly and will go the extra mile. Only bad the coffee in the room is charged as minibar item ????

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Marlon C, Public Relations Manager at Hotel Four Points By Sheraton Cali, responded to this review

Dear Guest. Is for us a pleasure to read this letter about that your experience in the hotel, first we want to be grateful for him for taking the time to the send this coment. It is very important for us to have an opinion on the location of our hotel and our restaurant. also know that I enjoy breakfast... More 

1 review
5 of 5 stars Reviewed October 29, 2014

Very nice hotel, nice and new rooms, very quit, all services at the room, intl tv and sport (latin) games for soccer, baseball, football, basquet, local and south american soccer games. No dinner or breakfast before 6 am or after 9 or 10 pm, if you have to go to the airport early mourning you will miss it, but they... More 

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Marlon C, Public Relations Manager at Hotel Four Points By Sheraton Cali, responded to this review

Dear Gustavo. Is for us a pleasure to read this letter about that your experience in the hotel four point by sheraton cali, first We want to be grateful whith you for taking the time to the send this coment. we are very satisfied with your experience during the days at the hotel, we are happy to that enjoyed all... More 

Singapore, Singapore
Top Contributor
1,436 reviews 1,436 reviews
156 hotel reviews
755 helpful votes 755 helpful votes
4 of 5 stars Reviewed September 15, 2014

Older hotel but rooms in ok condition. Comfortable queen size bed. Combined shower/bath. Drains quite smelly. Some neighbour noise from slamming doors and talking in corridor. Mediocre breakfast. Free wifi. Helpful staff. Walking distance to Centro Historico. Free shuttle to airport, but not so frequent. At a price of less than $70 USD this is excellent value for money, and... More 

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Marlon C, Director de Relaciones Públicas at Hotel Four Points By Sheraton Cali, responded to this review

Mr. KGB777 Thanks for taking the time to write this review, it is very important to have your opinion about our service so we can improve every day. The comments about the bathrooms and were directed to the relevant departments to solve this problem, on the other hand we are glad that you will enjoy our human talent. Looking forward... More 

VA
Senior Contributor
45 reviews 45 reviews
27 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed September 13, 2014

Stayed there for two nights and had a very good experience, EXCEPT FOR CHECK IN. I am SPG Platinum and used points to book three rooms. When we got there it took them about 30 minutes to get us checked in which was unacceptable. What made this bad situation worse was that when we asked what the problem was they... More 

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Additional Information about Hotel Four Points By Sheraton Cali

Address: Calle 18 N # 4N-08, Cali 76001000, Colombia
Location: Colombia > Valle del Cauca Department > Cali
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Four Points By Sheraton Cali 3.5*
Number of rooms: 181
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Also Known As:
Sheraton Cali
Four Points Cali
Cali Sheraton
Cali Four Points
Hotel Style:
#5 Family Hotel in Cali
#7 Business Hotel in Cali

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