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Torre De Cali Hotel

Avenida de Las Americas No. 18N _ 26, Cali 3151, Colombia
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Torre De Cali Hotel
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94 Reviews from our TripAdvisor Community

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Traveler rating
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    45
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    10
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23
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35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (94)
  • Mar-May only
    (19)
  • Jun-Aug only
    (18)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (32)
All months
2 reviews
1 of 5 stars Reviewed 5 days ago NEW

By checking out they enforced me to pay more then I had to pay.After asking for the manneger They gave me a bill 260 000 pesos less then the first one.. This hotel is corrupt. I have 2 bills with me that shows the difference. Even in the restaurant they charge you for food you didn,t get. In the room... More 

Was this review helpful? Yes
Claudia B, Director de Relaciones con Clientes at Torre De Cali Hotel, responded to this review

Mr. Adrian W. Friendly greeting. TORRE DE CALI PLAZA HOTEL family, sincerely express gratitude for your comments, your observations is very important and valuable for us it gives us opportunities to improve our services. Your complaint was studied and analyzed for Quality department; we ask for excuses because our receptionist could not explain correctly your bill but in no moment... More 

1 review
1 of 5 stars Reviewed January 29, 2015

While staying in this hotel I took a taxi from the taxi service of the hotel, left my Mobil on the taxi ,and on returning to the hotel told reception, they call security and after one day they call me to tell me 3 out of 4 cameras outside the hotel where not working??? so they would not be able... More 

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3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 27, 2014

Although the hotel is a bit tired, if you manage to get a corner suite on the upper floors you will be rewarded by a wonderful view of Cali and the Parque Batacian. The breakfast is fair if unremarkable. The location is a bit noisy but right in the Rio Cali and 10 mins from Granada and ChipiChape

Was this review helpful? Yes 3
Claudia B, Director de Relaciones con Clientes at Torre De Cali Hotel, responded to this review
Google Translation

Estimado huésped. Cordial saludo. En atención a su comentario nos permitimos manifestarle que para nuestro hotel son muy valiosos los... More 

Istanbul, Istanbul, Turkey
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 4, 2014

All hotel is mix of late 70's, 80's and even 90's with little touch of modernity here and there, it suits the atmosphere of the city.Avoid corner rooms they have locked clima access rooms inside corner rooms which makes quite a noise since there are several of them.Also no good view in these rooms. Ask for a room change. Elevators... More 

Was this review helpful? Yes 2
Claudia B, Director de Relaciones con Clientes at Torre De Cali Hotel, responded to this review

Dear Guest, Your comments generated are valuable for TORRE DE CALI PLAZA HOTEL because it helps us to improve in our services and quality. We want to thank you for having been with us in the last visit in Cali. Remind you that our hotel is always your home in Cali. Our hotel appreciates your information because it allows us... More 

Dallas, Texas
Contributor
19 reviews 19 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 28, 2014

The staff were super friendly, even the police officer there was friendly. The club was kinda cool for the one day it was open, but I thought it was better to venture outside the hotel for the nightlife. The sleep quality was great with a great view. The staff speaks little english, so it's best to have a translator app.

Was this review helpful? Yes
Claudia B, Director de Relaciones con Clientes at Torre De Cali Hotel, responded to this review
Google Translation

Estimado huesped, En nombre de Torre de Cali Plaza Hotel, agradecemos el tiempo que se tomó en manifestarnos sus comentarios... More 

New York City, New York
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 27, 2014

Torre de Cali ripped me off. Like most hotels they have a minibar, and upon check out they sent a porter up to my room to "inspect" it. I was frankly insulted, and most definitely not used to this kind of treatment, as I’ve stayed in this hotel many times in the past. They basically called me a liar, and... More 

Was this review helpful? Yes 1
TORRE DE CALI P, Guest Relations Manager at Torre De Cali Hotel, responded to this review
Google Translation

En repuesta al comentario del Sr Matthew Parker, se deja como precedente que este proceso se realizo con aprobación del... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 14, 2014

I haven't been to Colombia in about 4 years. This was my first time coming to Cali, and my first time at the Torre de Cali. The first thing that I loved was my room. It is a True King sized bed, 2 showers, bathroom, mini fridge, safe, flat screen tv mounted with an excellent view of Cali. The security... More 

Was this review helpful? Yes 2
Buenos Aires, Argentina
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 10, 2013

Although the rooms are quite big (I got a junior suite), overall they are a little bit out-dated. The rooms have all the necessary basic amenities (safe box, AC, bar, etc.).There is free and quite good wifi is available all over the hotel, Breakfast was included but could be improved. Regarding the location, the hotel is somehow centrally located but... More 

Was this review helpful? Yes
Grand Rapids, Michigan
Contributor
15 reviews 15 reviews
14 hotel reviews
141 helpful votes 141 helpful votes
4 of 5 stars Reviewed November 15, 2013

From what I gather from other reviews, and having recently stayed here, I would highly suggest paying the extra $20 for the 'Premier Rooms' on the 11th floor. Even then, the price was a very modest $89/night, which included breakfast. The lobby of this hotel is not impressive, and it certainly could use a makeover. However, in typical Cali fashion,... More 

Was this review helpful? Yes 1
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
64 helpful votes 64 helpful votes
1 of 5 stars Reviewed November 2, 2013

So I'm currently still at this horrible hotel, upon arrival nothing like the pictures this hotel on the exterior is horrendous and inside the smell of old and humid is unexplainable, so when I arrived I had to wait 30 minutes to check in cause they had 1 check in agent, upon check in I asked where pool was at... More 

Was this review helpful? Yes 3
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