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NH Cali Royal

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Carrera 100B #11A 99, Cali, Colombia
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1 room 1 guest
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NH Cali Royal
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246 Reviews from our TripAdvisor Community

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Traveler rating
    113
    89
    32
    6
    6
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37
33
16
136
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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Miami, Florida
Level Contributor
60 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The service was excellent. The hotel lobby was comfortable. The rooms was well appointed with all needed amenities, the room was also spacious with a wonderful view of the city. I was on the topmost floor. A great swimming pool. The breakfast service was excellent, the food could be improved. What was available was alright. The location was a bit... More 

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High Point, North Carolina
Level Contributor
74 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel used to be so good and if it wasn't for having virtually no competition it would have to step up its game. The hotel is now an NH and clearly the new owners don't realize they are not in Europe and can not get by with half the service level. They have remodeled but now all the rooms... More 

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adriana S, Director General at NH Cali Royal, responded to this review

Dear Mr Jarman thanks for the time you spend, and especially for not being negatively criticized no more, but have targeted the negatives has been to solve them as soon as possible. We are improvement over the suggestion of our guests as the shower cap that since America had already been informed that it was not a good idea to... More 

St. Maarten-St. Martin
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I traveled to Cali for what I thought would be a stay of maximum of 3 weeks with my ailing, disabled father for medical attention. It turned into a 3 month stay and the service here was remarkable. From the porters who immediately assisted on our arrival with providing improvised options, to the restaurant staff that made special arrangements to... More 

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adriana S, Director General at NH Cali Royal, responded to this review

Dear Mr geneitha, thanks for writting us. We are glad about you enjoy your stay and the most important your dad was confortable. Please come back soon, we are waitting for you with open arms. More 

Campinas, SP
Level Contributor
75 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is very nice, comfortable and well located. Is located in noble region, close some Comercial center with few good restaurants. The room is wide and comfortable. The staff is very friendly and the restaurant (for breakfast and dinner) is excellent, food in a good quantity well prepared.

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adriana S, Director General at NH Cali Royal, responded to this review

Dear Guest, thaks for writting us. We are glad about you enyoy the service and the soroundings. Please come back soon and stay with us. More 

Malden, Massachusetts
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 30, 2015

Very nice hotel, near bus station , market and main road. Very nice staff, large lobby with piano and bar. The service is very good, walking distance to a mall and attach to a shopping center. Nice place to take the whole family.

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adriana S, Director General at NH Cali Royal, responded to this review
Google Translation

Apreciado huésped, muchas gracias por escribir su opinión. Nos agrada que su estadía haya sido satisfactoria y haya podido disfrutar... More 

Manchester, Tennessee
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 30, 2015

Really a very well run hotel with great employees. Fitness room was not bad but no air conditioning so got difficult doing workouts. Security was good and the breakfast which was included very good. Outdoor pool is large for a hotel pool and clean but water was pretty cool, nice hot tub

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adriana S, Director General at NH Cali Royal, responded to this review
Google Translation

Apreciado Bonnie, gracias por darnos su opinión y estamos muy felices de que su estadía haya sido de su agrado.... More 

Bogota, Colombia
Level Contributor
73 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 30, 2015

The hotel still has old infrastructure and the rooms are humid. The bar is very good and has variety of good things to drink. It might change the owners and now it might be a nh hotel... I hope they reach the standar of the nh type. The food was really good and the atention too

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Laura Marcela V, Director de Relaciones con Clientes at NH Cali Royal, responded to this review

Dear Nutzen, Thank you for taking the time to leave your comments . On behalf of all our staff, we thank you for your comments. This information is very valuable to us , as this allows us to improve our service and your experience every day. We´ll consider your feedback for future projects and we invite you to visit us... More 

2 reviews
4 of 5 stars Reviewed April 25, 2015

My family spent five days in Cali. We stayed at the Radisson. The hotel was both functional and pleasant, with local art on lobby and room walls. The staff was efficient and friendly. I was particularly impressed by Bonifacio, the breakfast supervisor. He balanced attentiveness and efficiency with a respect for our privacy. That is, he got us what we... More 

Was this review helpful? Yes
Laura Marcela V, Guest Relations Manager at NH Cali Royal, responded to this review

Dear Guest, Thank you for taking the time to leave your comments of your experience in our hotel. We welcome your comments and that you chose us . Our reason for being is you, our guests and our mission is to satisfy all your needs and give you an excellent experience in our hotel. We invite you to come back... More 

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