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All 70 Cali hotels

InterContinental Cali - Un Hotel Estelar

4.5 of 5 Hotel   |   Av. Colombia # 2-72, Cali, Colombia
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InterContinental Cali - Un Hotel Estelar
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74%
Ranked #11 of 70 hotels in Cali
Certificate of Excellence 2013
A recent review
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144 people have reviewed this hotel

Traveler rating
    50
    55
    30
    6
    3
See reviews for
12
13
9
93
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Cali, Colombia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Like in Cheers, here everybody knows your name and address you by it. Great staff, extremely polite and helpful. The waiting at the restaurant tables is a negative, but there are too many positives to let that spoil it. I understand the rooms have been redone, carpeting substituted by wood, big TV/fridge armoire removed, etc. My favorite room was 349... More

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Brooklyn, New York
Top Contributor
593 reviews 593 reviews
209 hotel reviews
321 helpful votes 321 helpful votes
5 of 5 stars Reviewed 1 week ago

As a high mileage business traveler, I stay at a lot of fine hotels, and this hotel was one of the best. The room was huge, comfortable and the service was excellent, from the front desk, to room service, to the buffet breakfast in the morning. I cannot find fault with this excellent choice. When I return to Cali, I... More

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Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

It's so satisfying to hear about the pleasant stay you had in our hotel during your last trip to Cali. It shows that our staff is making a great job and their efforts to provide our guests a qualified and warmth service, have yielded good results. We will share your nice review with them because they are a great motivation... More

Santo Domingo, Dominican Republic
2 reviews
4 of 5 stars Reviewed February 23, 2014

I have been staying at this hotel whenever I am in Cali for about 10 years. The staff are friendly and I usually get a "welcome back" and a smile from many of them when I arrive. The only bad experience was today when I tried to eat at Fogon De Piedra, the restaurant that is poolside.I have never eaten... More

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Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, We really appreciate your comments about your last stay because they help us improve and continually provide the best experience possible. We are sorry our hotel did not live up to your expectations and regret that you were not satisfied with our different services you received. Please accept our sincerest apologies for all these disturbances you experienced during... More

Bogota, Colombia
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 5, 2014

This is a classic hotel. Don't expect a NY style. Good news are that is just renovated and everything is nice and new. The pool is the best in town service is quite good. The Spa Area is very very small but nice. It gets crowded with more than 4 people... But if you want to unwind the mind after... More

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Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you very much for your wonderful comments. I am very pleased to know that you enjoyed your stay with us in our renovated areas. We always hope to make the best effort to exceed your expectations on every visit. That is why, I will be more than pleased to share your lovely review with the rest of... More

Washington, District of Columbia, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 29, 2013

A great hotel in the heart of the Cali. The entire staff from the front desk to room service either spoke English or gracefully tolerated my Spanish. We had a good-sized room with a small balcony, with separate sleeping and working areas, and the WiFi in the room was acceptable. The room service menu includes both usual hotel dishes (pasta,... More

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Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Sir, I want to thank you for the time taken to write your comments about your last stay at the InterContinental Cali . They encourage us to continue exceeding the expectations you have on the quality of services we offer. We Hope you will continue giving us the opportunity to welcome you back as our guest on your next... More

Gurgaon
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 25, 2013

Stayed at this propery for a day on a business trip in november. A very large property with large rooms and free wifi. The check in staff is excellent and helpful. However, the main problem arose when we went to their restaurents for lunch and breakfast.The serving staff is unable to understand English and made all of us extremely uncomfortable.... More

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Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Sir, Thank you so much for posting a review of your recently stay with us. We are happy to read that you enjoyed your time with us. We have passed your comments on with our team members, who are more than pleased to hear you are a satisfied guest. Regarding the English staff level in the restaurants , it... More

Hobe Sound, Florida
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed December 12, 2013

For years we have stayed at this property. The service is poor, the value is poor, the rooms are no better than a 2 star hotel. The front desk is arrogant and not guest friendly. We contacted management regarding all the issues we have had during our stays and their attitudes lead us to the conclusion that they just don't... More

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Norma A, General Manager's assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Mr. Raydequesada: Thank you for taking the time to review our property. First of all we want to tell you that we do give the utmost importance to our guest comments, as they help us improve and continually provide the best experience possible. We are sorry our hotel did not live up to your expectations and regret that you... More

Santos, SP
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 8, 2013

Very good hotel, breakfast, buffet lunch, all the people who work there are very helpful and nice. The location is also very good. Beds and pillow were really nice. The shower was not so good because it took a time to adjust. The spa was good too, but a bit noise.

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Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you for your wonderful comments, those are the words that make our staff feel that they have done a good job and also encourage their desire to continue making the best effort to exceed your expectations on every visit. That is why, I will be more than pleased to share your lovely review with the rest of... More

Washington, DC
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 1, 2013

I loved this hotel. The beds were nice and the shower was good. The breakfast buffet was excellent with a mix of local foods and fruits. But I was very sad to see that the 25 meter pool was closed for renovation - which was the deciding factor in choosing this hotel! I chose a room with a view of... More

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Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, It's more than a pleasure to hear you were very pleased to visit the InterContinental Cali... it's a privilege!. Thank you for those comments and be sure that we will shared them with our staff to encourage their desire to always offer the best service. We hope to welcome you back soon and never forget that the InterContinental... More

Copenhagen, Denmark
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 22, 2013

Well, I would not call it a luxury hotel, far from it. It is an okay hotel with a very nice breakfast buffet. I could not find any TV program at all in english, everything was in spanish. There was a lot of noise from streets surrounding the hotel. Had a lot problems with the keycard to the room. And... More

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Norma A, Norma A at InterContinental Cali - Un Hotel Estelar, responded to this review

Let us express our gratitude for taking the time to write your comments since they contribute greatly to improve our procedures and motivate our staff to optimize the services we provide. Please also accept our sincere apologies for the inconveniences you have in our hotel. We are woriking to imporve our insolation to make sure our guest won't have problems... More

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Additional Information about InterContinental Cali - Un Hotel Estelar

Address: Av. Colombia # 2-72, Cali, Colombia
Phone Number:
Location: Colombia > Valle del Cauca Department > Cali
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 70 hotels in Cali
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — InterContinental Cali - Un Hotel Estelar 4.5*
Official Description (provided by the hotel):
Welcome to the synonym of excellence in hospitality. Located five minutes away from downtown and nearby the best restaurants and bars, Intercontinental de Cali, an Estelar Hotel, was built with the highest hospitality industry standards. Complete infrastructure with ample spaces and different ambiances are available for your pleasure and business events. ... more   less 
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