We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

InterContinental Cali - Un Hotel Estelar

#10 of 82 Hotels in Cali
Certificate of Excellence
Hotel website
Hotel deals
Av. Colombia # 2-72, Cali, Colombia
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
InterContinental Cali - Un Hotel Estelar
Professional photos View all
Browse nearby
InterContinental Cali - Un Hotel Estelar
Add Photo

256 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    104
    99
    38
    11
    4
See reviews for
26
32
18
145
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (256)
  • Mar-May only
    (68)
  • Jun-Aug only
    (53)
  • Sep-Nov only
    (67)
  • Dec-Feb only
    (68)
All months
San Diego, California
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

By different, i mean strangely un-prestigious and lacking personality of other IC and or the local area. While the staff is nice, security tight, it is just another hotel. While on visit, did go to other hotels and they were more current.

Was this review helpful? Yes
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear guest: Dear guest, I want to thank you for the time taken to write your comments about your last stay at the InterContinental Cali last week. They encourage us to continue exceeding the expectations you have on the quality of services we offer. We hope to be able to welcome you back again sometime soon. Cordially, Norma A. General... More 

Miami, Florida
Senior Contributor
39 reviews 39 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff were very friendly and also very professional. The hotel even though is a little bit old the rooms were nice and very clean. The breakfast was delicious. It is centrally located with easy access to main roads.

Was this review helpful? Yes
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, It is very satisfying for everyone here at the InterContinental Cali to hear that you enjoyed your recent stay. We are improving in every way for your convenience, which includes of course our hotel remodeling and optimization of our processes and services. I will share your comments with our team because they are the best encouragement to keep... More 

Fort Lauderdale, Florida
Contributor
19 reviews 19 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

this hotel is great. has everything you want. pool, hot water, great rooms and great staff. close to shopping. food is great especially the buffet breakfast. you cannot go wrong with this hotel. it is only minutes away from all the shopping , you need to go to Chippichape mall.

Was this review helpful? Yes
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you very much for your comments about your satisfaction with our facilities and services. Your comments are a great motivation for our team to offer the best and qualified service and also a great tool to implement improvement processes. We trust on your loyalty and hope your next trip. Cordially, Norma A. More 

1 review
4 of 5 stars Reviewed April 7, 2015 via mobile

Very good hotel but not so good breakfast. Nice hotel, very nice room. A lot of noise at the hotelroom. Very nice poolarea. Good roomservice, but to simple breakfast. Very helpfull and servicemined personal/straff at the hotel

Was this review helpful? Yes
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you for your feedback regarding your recent visit at our hotel and for appreciating the warm attention from our staff and the hotel condition. Please accept our sincerest apologies for the noise disturbance you have experienced during your stay. The feedback we receive from our valued guests, like you, enables us to target problems. That is why... More 

Orlando, Florida
Contributor
19 reviews 19 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed March 12, 2015

Our four night stay was great at this hotel. It exceeded my expectations. The staff is very friendly. Breakfast had a nice variety of fruits & pastries. The hotel is safe; rooms are comfortable and clean. Excellent hotel. I always return to this hotel.

Was this review helpful? Yes
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, It's more than a pleasure to hear you were very pleased to visit the InterContinental Cali... it's a privilege!. Thank you for those comments and be sure that we will shared them with our staff to encourage their desire to always offer the best service. We hope to welcome you back soon and never forget that the InterContinental... More 

Las Vegas, Nevada
Contributor
18 reviews 18 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 6, 2015

I ask myself: “Was I really in the same InterContinental as all these enthusiastic reviewers?” My take is this: Check-in was efficient, but aloof. I was given a room at the lowest floor, supposedly facing the pool. That “pool view” turned out to be a view over a large concrete roof with A/C units and loads of electrical conduits. There... More 

Was this review helpful? Yes
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you for taking the time you took to write your comments and we also express you our sincerest apologies for the disturbances you may have had during your permanence, which of course we informed to the involved processes in order to take the necessary corrective actions. We are very sorry and we hope you give us the... More 

Miami, Florida
Top Contributor
88 reviews 88 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 14, 2015

This hotel is not the best because is the biggest (although it's the biggest), it's not the best because of its amazing common areas (although it has several spacious common areas including a fantastic pool), it's not the best because it's the longest established globally re-known brand in the city (although it is), it's not the best because of a... More 

Was this review helpful? Yes
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you for such a wonderful comments, those are the words that make our staff feel that they have done a good job and also encourage their desire to continue making the best effort to exceed your expectations on every visit. That is why, I will be more than pleased to share your lovely review with the rest... More 

Lima, Peru
Top Contributor
54 reviews 54 reviews
33 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed February 9, 2015

I stayed at the Intercontinental for one night on a work visit to Cali and was not disappointed. The room was comfortable, although there was a lot of noise from an adjoining room. Luckily breakfast was served very early since I had to head out early for a field trip.

Was this review helpful? Yes
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you for your good comments about your recent visit at our hotel and please, accept our sincerest apologies for the disturbance you experienced due to the noise. Rest assured that these issues will be looked into. We really value your feedback and welcome the opportunity to serve you again. Cordially, Norma A. More 

Top Contributor
52 reviews 52 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 23, 2015

I've never gone wrong staying in an Intercontinental. Super attentive staff - even helped with Apple TV issue and cleared mini-bar upon request. The gym could use some upgrading and replacement of the free-weights. Location is close enough to give guests walking distance to high end restaurants and a short taxi ride to Granada district.

Was this review helpful? Yes 1
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear guest, Thank you very much for your wonderful comments. I am very pleased that you were so happy with your stay and specially for the attention received from our staff because they always make the best effort to exceed your expectations on every visit. That is why, I will be more than pleased to share your lovely review with... More 

San Francisco, California
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 19, 2015

Good hotel in a very good location - you can walk out into a pleasant neighborhood. Well maintained with a nice fit out. Staff very helpful, I requested a very late checkout which was given at no extra charge.

Was this review helpful? Yes
Management response:

Dear Guest, Thank you very much for your wonderful comments. I am very pleased that you were so happy with your stay and specially for the attention received from our staff because they always make the best effort to exceed your expectations on every visit. That is why, I will be more than pleased to share your lovely review with... More 

Questions? Get answers from hotel staff and past guests. Ask a question

119 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (49)
Viewed
Bathroom (6)
Viewed
Hotel & grounds (15)
Viewed
View from room (4)
Viewed
Business center/function rooms (2)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (4)
Viewed
Room/suite (12)
Viewed
Dining (2)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (70)
Viewed
Hotel & grounds (18)
Viewed
Room/suite (19)
Viewed
Dining (11)
Viewed
Pool/beach area (4)
Viewed
Business center/function rooms (4)
Viewed
Other (14)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay