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All 76 Cali hotels

InterContinental Cali - Un Hotel Estelar

4.5 of 5 Hotel   |   Av. Colombia # 2-72, Cali, Colombia
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Ranked #7 of 76 hotels in Cali
A recent review
4 of 5 stars reviewed 2 weeks ago
MartinEder San Diego, California
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170 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Contributor
17 reviews 17 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

My family stayed there for a week as my husband was there for business. Overall we were not too happy there. It is time to remodel the rooms and bathrooms! For three days in a row I had to call for them to fix the bathroom. The furniture of the rooms look old. The quality of the breakfast buffet was... More

Was this review helpful? Yes
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you for taking the time to communicate your comments. We really appreciate all the feedback we receive from our guests, like you, because they enable us to target problems areas and encourage us to improve our internal processes. Please accept our sincerest apologies for the disturbances you experienced during your stay. We are really sorry and that... More

San Diego, California
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Great staff Nice updated rooms Safe and security good Most annoying that they try to charge for everything . card key doesn't always work hard to visit other floors if you have family there cuz key only allows one floor access

Was this review helpful? Yes
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you very much for your wonderful comments. I am very pleased that you were so happy with your stay with us. Do not doubt that every special detail mentioned in the feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be... More

Madrid, Spain
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent four nights at this really quite fantastic hotel in the center of Cali, my partner is from the town, nothing to fault really the staff are so helpful, parking front desk and dining was all a joy. colse to the Airport 25 mins. the suite was well appointed the laundry cam back in half the time and is good... More

Was this review helpful? Yes
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you very much for your review and for giving us the opportunity to know your perception about our service. All your comments will be shared with our team with two main purposes, encourage them to continue offering you the best service and also improve continuously. Your suggestion will also be shared with the corresponding area. Cordially, Norma... More

San Diego, California, United States
Top Contributor
78 reviews 78 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful hotel in front of the Cali river. We stayed in one of the suites in the 12th floor, with a spectacular view, the staff is super friendly, traditional Colombian breakfast included (OMG,pandebonos,arepas chocolate, so good. Try the pizza in one the restaurants of the hotel, is the best in the world.

Was this review helpful? Yes
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you for your wonderful comments, those are the words that make our staff feel that they have done a good job and also encourage their desire to continue making the best effort to exceed your expectations on every visit. That is why, I will be more than pleased to share your lovely review with the rest of... More

Charlotte Amalie, null, United States
Top Contributor
97 reviews 97 reviews
27 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our stay at the Inter Continental in Cali was a delight. Our check in was a great experience. The staff quickly assisted us with an Ambassador upgrade and made some excellent suggestions for city activities during our stay. These recommendations were very helpful! The Bell Man was just as helpful and informative as he assisted us to our room. He... More

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Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Please receive our deepest "Thank you" for your wonderful and detailed comments. We appreaciate each one of them because those are the words that make our staff feel that they have done a good job and also encourage their desire to continue making the best effort to exceed your expectations on every visit. That is why, I will... More

Sao Paulo, SP
Top Contributor
52 reviews 52 reviews
21 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I stayed in this hotel some years ago and came back recently. Positives: rooms were "updated", 3 restaurants medium level, location, service also improved. There are only 2 points that impacted negatively, first is internet, not stable at room. The second point is that always in the last night, the room card key doesn't work, this obliges you to go... More

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Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear guest: Let us express our gratitude for taking the time to write your comments since they contribute greatly to improve our procedures and motivate our staff to optimize the services we provide. Please also accept our sincere apologies for the inconveniences and delay you had in your work schedule due to the unstable wi fi signal and the frequent... More

Florida
Contributor
16 reviews 16 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 7, 2014

Excellent stay, great location, about 25 min from the airport, excellent breakfast buffet, free wifi, close to a lot of attractions, great spa and massage room, no shuttles, have to try the pizza located adjacent to the hotel.

Was this review helpful? Yes
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you very much for your wonderful comments. I am very pleased that you were so happy with your stay with us. Do not doubt that every special detail mentioned in the feedback we receive from our valued guests, like you, enables us to keep on improving our attention and services. Please be advised that our shuttle service... More

greenville
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed June 4, 2014

Let me start first for saying I am from Cali- Colombia, but I have been living in the USA for 15 years now. I have always remembered the Hotel Inter like the place where the rich people of Colombia would stay. It is centrally located and the customer service is great. The people that stay at this hotel are no... More

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Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, It's more than a pleasure to hear that you are a satisfied guest and that you have enjoyed your visit to Cali and specially, our hotel. Do not doubt that your comments will be shared with all our staff because they are a great motivation to keep on giving their best in their jobs. Thank you for your... More

Rockville, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 24, 2014

Lovely accommodations with excellent service and attention. Went for a wedding and it was a fantastic stay. There was over 300 people and a little crowded, but nobody seemed to care. A buffet was prepared for the guests and everything was delicious;

Was this review helpful? Yes
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear guest, Thank you for an excellent review and for sharing the experience of your stay with us. Your feedback will be a great motivation for our staff who are more than pleased knowing that you are a satisfied guest. We look forward to welcoming you back again to enjoy InterContinental Cali Hotel experience again and again. Cordially, Norma A. More

Cali, Colombia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 15, 2014

Like in Cheers, here everybody knows your name and address you by it. Great staff, extremely polite and helpful. The waiting at the restaurant tables is a negative, but there are too many positives to let that spoil it. I understand the rooms have been redone, carpeting substituted by wood, big TV/fridge armoire removed, etc. My favorite room was 349... More

Was this review helpful? Yes
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Mr. Ron, Thank you very much for your wonderful comments. I am very pleased that you were so happy with your stay and specially for the attention received from our staff because they always make the best effort to exceed your expectations on every visit. That is why, I will be more than pleased to share your lovely review with... More

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Additional Information about InterContinental Cali - Un Hotel Estelar

Address: Av. Colombia # 2-72, Cali, Colombia
Phone Number:
Location: Colombia > Valle del Cauca Department > Cali
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — InterContinental Cali - Un Hotel Estelar 4.5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Romantic Hotel in Cali #2 Luxury Hotel in Cali #4 Business Hotel in Cali
Hotel Class
Official Description (provided by the hotel)
Welcome to the synonym of excellence in hospitality. Located five minutes away from downtown and nearby the best restaurants and bars, Intercontinental de Cali, an Estelar Hotel, was built with the highest hospitality industry standards. Complete infrastructure with ample spaces and different ambiances are available for your pleasure and business events. ... more   less 
Number of rooms
290

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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