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InterContinental Cali - Un Hotel Estelar

#7 of 83 Hotels in Cali
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Av. Colombia # 2-72, Cali, Colombia
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1 room 1 adult
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InterContinental Cali - Un Hotel Estelar
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356 Reviews from our TripAdvisor Community

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USA
Level Contributor
114 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 521 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I have stayed in this hotel many times over many years. This last time was near the end of December 2015 during the Feria De Cali. This hotel now has more problems then even before and CAN NOT BE CONSIDERED A INTERNATIONAL HOTEL. 1) Half the times the food is not in the class of a International hotel 2) The... More 

Helpful?
2 Thank Stephen S
Swarthmore, Pennsylvania
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 16, 2015

Very clean and service was friendly. Centrally located and secure. Nice outside pool. Front desk employees speak English and are patient and helpful. Gym is better than found in most hotels. However, the breakfast is overpriced.

Helpful?
2 Thank John H
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, We thank you very much for your nice comments, which will be shared with our staff to encourage them to continue exceeding the expectations you have on the quality of services we offer. Please remember that our excellent gastronomy offers an extensive variety of flavors and tastes, that we are eager to please according to your needs and... More 

travelpiot65
Level Contributor
131 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed December 5, 2015 via mobile

The hotel is located right in the heart of downtown. This hotel is in an excellent location. My room was small though but nicely appointed. We were greeted in the lobby with drinks and snacks which was very nice. The staff was very nice and the breakfast buffet was excellent.

Helpful?
Thank travelpilot65
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear guest, Thank you for an excellent review and for sharing your experience of your stay with us. We have shared your feedback with the team and look forward to welcoming you back again to enjoy InterContinental Cali Hotel experience again and again. We hope to be able to welcome you back again sometime soon. Cordial saludo Norma A. General... More 

Adelaide, Australia
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 2, 2015 via mobile

The hotel is very nice, slightly outdated but in general very good. The internet is very spotty and at times unreliable. I was on the 7th level and the executive rooms were huge (mine was a two room suite), really nice, with all amenities. The only not so good aspect was that I was facing the big avenue in front... More 

Helpful?
Thank Juanfeos
Norma A, Asistente de Gerencia at InterContinental Cali - Un Hotel Estelar, responded to this review
Google Translation

Apreciado Huésped, Gracias por haberse tomado el tiempo para escribir sus comentarios, que sin lugar a dudas son una gran... More 

San Juan, Puerto Rico
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed November 11, 2015

Quick overnight stay. Good food at restaurant, good service and attention in banquets. Not a good neighborhood, would not recommend to walk at night. Make sure to have a transportation arrangement for pick up at airport specially if you arrive at night

Helpful?
Thank Debnelsonr
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear guest, Thank you very much for taking your time to write your comments. Do not doubt that they are shared with our staff and process leaders to motivate them or start improvement actions. We kindly recommend you that, in your next stay please contact our reception staff, who would gladly guide you about the areas to visit or walk... More 

Curacao
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 9, 2015

I stayed here 2 different nights while in transit in Cali. The hotel is modern with a nice pool area. The hotel staff I encountered were very pleasant. The only negative was that it took almost an hour and a half to get my sushi I ordered through room service.

Helpful?
Thank Joshua L
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you for your wonderful comments, those are the words that make our staff feel that they have done a good job and also encourage their desire to continue making the best effort to exceed your expectations on every visit. That is why, I will be more than pleased to share your lovely review with the rest of... More 

Veracruz, Mexico
Level Contributor
73 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed November 2, 2015 via mobile

This hotel is all you would expect from any other Intercontinental. Rooms are large, well lit with a nice view. Bathrooms are clean, with an odd distribution but clean with very good complimentary items. Unlike other places it has a mini bar well stocked and some other items for sale. Wifi is good throughout the hotel, The staff is friendly... More 

Helpful?
Thank Luis K
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you for your wonderful comments, those are the words that make our staff feel that they have done a good job and also encourage their desire to continue making the best effort to exceed your expectations on every visit. That is why, I will be more than pleased to share your lovely review with the rest of... More 

Amsterdam
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed October 25, 2015

About 35 minutes from Cali International Airport, 'downtown' Cali. Big and impressive building just across the river. Staff is great, very helpful. Breakfast is great, with even traditional clothed waiters. Nice stay at Cali. PS do not forget to make a tour to the Cristo Rei.

Helpful?
Thank Demo197004
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you for your wonderful comments, those are the words that make our staff feel that they have done a good job and also encourage their desire to continue making the best effort to exceed your expectations on every visit. That is why, I will be more than pleased to share your lovely review with the rest of... More 

Scottsdale, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 21, 2015

Caring an friendly staff knowledgable about the area lots of amenities the breakfast was amazing. Must try the pizza restaurant in the hotel was some of the best pizza I have had inside an out side of the states.

Review collected in partnership with this hotel

Helpful?
1 Thank J2881UNjayb
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, It's more than a pleasure to hear you were very pleased to visit the InterContinental Cali... it's a privilege!. Thank you for those comments and be sure that we will shared them with our staff to encourage their desire to always offer the best service. We hope to welcome you back soon and never forget that the InterContinental... More 

Swampscott, Massachusetts
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 14, 2015

The finest and safest place to stay in Cali. The staff was excellent. Terrific breakfast bar. Great outdoor pool and dining overlooking the pool. Several travelers we met all confirmed that it was the best place to stay.

Helpful?
Thank Heidi W
Norma A, Asistente de Gerencia at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you for your wonderful comments, those are the words that make our staff feel that they have done a good job and also encourage their desire to continue making the best effort to exceed your expectations on every visit. That is why, I will be more than pleased to share your lovely review with the rest of... More 

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