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All 77 Cali hotels

InterContinental Cali - Un Hotel Estelar

4.5 of 5 Hotel   |   Av. Colombia # 2-72, Cali, Colombia
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Ranked #7 of 77 Hotels in Cali
A recent review
4 of 5 stars reviewed 6 days ago
Hyden J
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176 reviews from our community

Traveler rating
    70
    64
    32
    7
    3
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108
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 6 days ago NEW

Very nice hotel (most locals say it is the nicest in the city). The concierge is very helpful and almost all the staff are bilingual. The security is very high (almost too much at times) and the area is safe. You can walk to many restaurants and some shopping. Near the major roads to get around the city.

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Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, •Thank you very much for your wonderful comments. I am very pleased that you were so happy with your stay and specially for the attention received from our staff because they always make the best effort to exceed your expectations on every visit. That is why, I will be more than pleased to share your lovely review with... More

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

The staff is very helpful,nice and respectful. The food is excellent in each of their restaurants and between all offering a vast variety of dishes that will satisfy anyone's taste. The room was confortable but I did disliked the water's pressure when taking a bath. They should also improve the spa area or give it better maintenance.

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Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you for writing your comments about your last stay, we really appreciate your comments because they enable us to target problems areas and encourage us to improve our internal processes. Our staff is more than pleased to offer you the best service and that is why we hope to have the pleasure soon. Cordially, Norma A. More

Bogota, Colombia
Top Contributor
51 reviews 51 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Although it is quite an old bulding, this hotel is impeccable. It has the highest standards that are expected for a hotel. The rooms are not large but the elegant decoration and the fine furniture make you feel in a first class hotel. Check in and out are fast and cordial. Breakfast is great, with several local specialties. It is... More

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Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, It's more than a pleasure to hear you were very pleased to visit the InterContinental Cali... it's a privilege!. Thank you for those comments and be sure that we will shared them with our staff to encourage their desire to always offer the best service. We hope to welcome you back soon and never forget that the InterContinental... More

Senior Contributor
23 reviews 23 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My family stayed there for a week as my husband was there for business. Overall we were not too happy there. It is time to remodel the rooms and bathrooms! For three days in a row I had to call for them to fix the bathroom. The furniture of the rooms look old. The quality of the breakfast buffet was... More

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Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you for taking the time to communicate your comments. We really appreciate all the feedback we receive from our guests, like you, because they enable us to target problems areas and encourage us to improve our internal processes. Please accept our sincerest apologies for the disturbances you experienced during your stay. We are really sorry and that... More

San Diego, California
2 reviews
4 of 5 stars Reviewed August 6, 2014

Great staff Nice updated rooms Safe and security good Most annoying that they try to charge for everything . card key doesn't always work hard to visit other floors if you have family there cuz key only allows one floor access

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Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you very much for your wonderful comments. I am very pleased that you were so happy with your stay with us. Do not doubt that every special detail mentioned in the feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be... More

Madrid, Spain
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 5, 2014

Spent four nights at this really quite fantastic hotel in the center of Cali, my partner is from the town, nothing to fault really the staff are so helpful, parking front desk and dining was all a joy. colse to the Airport 25 mins. the suite was well appointed the laundry cam back in half the time and is good... More

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Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you very much for your review and for giving us the opportunity to know your perception about our service. All your comments will be shared with our team with two main purposes, encourage them to continue offering you the best service and also improve continuously. Your suggestion will also be shared with the corresponding area. Cordially, Norma... More

San Diego, California, United States
Top Contributor
78 reviews 78 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed August 4, 2014

Beautiful hotel in front of the Cali river. We stayed in one of the suites in the 12th floor, with a spectacular view, the staff is super friendly, traditional Colombian breakfast included (OMG,pandebonos,arepas chocolate, so good. Try the pizza in one the restaurants of the hotel, is the best in the world.

Was this review helpful? Yes
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you for your wonderful comments, those are the words that make our staff feel that they have done a good job and also encourage their desire to continue making the best effort to exceed your expectations on every visit. That is why, I will be more than pleased to share your lovely review with the rest of... More

Charlotte Amalie, null, United States
Top Contributor
97 reviews 97 reviews
27 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed August 1, 2014

Our stay at the Inter Continental in Cali was a delight. Our check in was a great experience. The staff quickly assisted us with an Ambassador upgrade and made some excellent suggestions for city activities during our stay. These recommendations were very helpful! The Bell Man was just as helpful and informative as he assisted us to our room. He... More

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Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Please receive our deepest "Thank you" for your wonderful and detailed comments. We appreaciate each one of them because those are the words that make our staff feel that they have done a good job and also encourage their desire to continue making the best effort to exceed your expectations on every visit. That is why, I will... More

Sao Paulo, SP
Top Contributor
53 reviews 53 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 18, 2014 via mobile

I stayed in this hotel some years ago and came back recently. Positives: rooms were "updated", 3 restaurants medium level, location, service also improved. There are only 2 points that impacted negatively, first is internet, not stable at room. The second point is that always in the last night, the room card key doesn't work, this obliges you to go... More

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Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear guest: Let us express our gratitude for taking the time to write your comments since they contribute greatly to improve our procedures and motivate our staff to optimize the services we provide. Please also accept our sincere apologies for the inconveniences and delay you had in your work schedule due to the unstable wi fi signal and the frequent... More

Florida
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 7, 2014

Excellent stay, great location, about 25 min from the airport, excellent breakfast buffet, free wifi, close to a lot of attractions, great spa and massage room, no shuttles, have to try the pizza located adjacent to the hotel.

Was this review helpful? Yes
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you very much for your wonderful comments. I am very pleased that you were so happy with your stay with us. Do not doubt that every special detail mentioned in the feedback we receive from our valued guests, like you, enables us to keep on improving our attention and services. Please be advised that our shuttle service... More

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Additional Information about InterContinental Cali - Un Hotel Estelar

Address: Av. Colombia # 2-72, Cali, Colombia
Phone Number:
Location: Colombia > Valle del Cauca Department > Cali
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — InterContinental Cali - Un Hotel Estelar 4.5*
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