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All 75 Cali hotels

InterContinental Cali - Un Hotel Estelar

4.5 of 5 Hotel   |   Av. Colombia # 2-72, Cali, Colombia
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76%
Ranked #8 of 75 hotels in Cali
A recent review
3 of 5 stars reviewed 1 week ago
DS-BR Sao Paulo, SP
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  • Reviews (158)
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158 people have reviewed this hotel

Traveler rating
    62
    57
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14
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Sao Paulo, SP
Top Contributor
52 reviews 52 reviews
21 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I stayed in this hotel some years ago and came back recently. Positives: rooms were "updated", 3 restaurants medium level, location, service also improved. There are only 2 points that impacted negatively, first is internet, not stable at room. The second point is that always in the last night, the room card key doesn't work, this obliges you to go... More

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Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear guest: Let us express our gratitude for taking the time to write your comments since they contribute greatly to improve our procedures and motivate our staff to optimize the services we provide. Please also accept our sincere apologies for the inconveniences and delay you had in your work schedule due to the unstable wi fi signal and the frequent... More

Pembroke Pines, Florida
Contributor
11 reviews 11 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent stay, great location, about 25 min from the airport, excellent breakfast buffet, free wifi, close to a lot of attractions, great spa and massage room, no shuttles, have to try the pizza located adjacent to the hotel.

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Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you very much for your wonderful comments. I am very pleased that you were so happy with your stay with us. Do not doubt that every special detail mentioned in the feedback we receive from our valued guests, like you, enables us to keep on improving our attention and services. Please be advised that our shuttle service... More

greenville
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed June 4, 2014

Let me start first for saying I am from Cali- Colombia, but I have been living in the USA for 15 years now. I have always remembered the Hotel Inter like the place where the rich people of Colombia would stay. It is centrally located and the customer service is great. The people that stay at this hotel are no... More

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Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, It's more than a pleasure to hear that you are a satisfied guest and that you have enjoyed your visit to Cali and specially, our hotel. Do not doubt that your comments will be shared with all our staff because they are a great motivation to keep on giving their best in their jobs. Thank you for your... More

Rockville, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 24, 2014

Lovely accommodations with excellent service and attention. Went for a wedding and it was a fantastic stay. There was over 300 people and a little crowded, but nobody seemed to care. A buffet was prepared for the guests and everything was delicious;

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Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear guest, Thank you for an excellent review and for sharing the experience of your stay with us. Your feedback will be a great motivation for our staff who are more than pleased knowing that you are a satisfied guest. We look forward to welcoming you back again to enjoy InterContinental Cali Hotel experience again and again. Cordially, Norma A. More

Cali, Colombia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 15, 2014

Like in Cheers, here everybody knows your name and address you by it. Great staff, extremely polite and helpful. The waiting at the restaurant tables is a negative, but there are too many positives to let that spoil it. I understand the rooms have been redone, carpeting substituted by wood, big TV/fridge armoire removed, etc. My favorite room was 349... More

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Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Mr. Ron, Thank you very much for your wonderful comments. I am very pleased that you were so happy with your stay and specially for the attention received from our staff because they always make the best effort to exceed your expectations on every visit. That is why, I will be more than pleased to share your lovely review with... More

Brooklyn, New York
Top Contributor
600 reviews 600 reviews
208 hotel reviews
328 helpful votes 328 helpful votes
5 of 5 stars Reviewed April 8, 2014

As a high mileage business traveler, I stay at a lot of fine hotels, and this hotel was one of the best. The room was huge, comfortable and the service was excellent, from the front desk, to room service, to the buffet breakfast in the morning. I cannot find fault with this excellent choice. When I return to Cali, I... More

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Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

It's so satisfying to hear about the pleasant stay you had in our hotel during your last trip to Cali. It shows that our staff is making a great job and their efforts to provide our guests a qualified and warmth service, have yielded good results. We will share your nice review with them because they are a great motivation... More

Santo Domingo, Dominican Republic
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 23, 2014

I have been staying at this hotel whenever I am in Cali for about 10 years. The staff are friendly and I usually get a "welcome back" and a smile from many of them when I arrive. The only bad experience was today when I tried to eat at Fogon De Piedra, the restaurant that is poolside.I have never eaten... More

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Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, We really appreciate your comments about your last stay because they help us improve and continually provide the best experience possible. We are sorry our hotel did not live up to your expectations and regret that you were not satisfied with our different services you received. Please accept our sincerest apologies for all these disturbances you experienced during... More

Bogota, Colombia
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 5, 2014

This is a classic hotel. Don't expect a NY style. Good news are that is just renovated and everything is nice and new. The pool is the best in town service is quite good. The Spa Area is very very small but nice. It gets crowded with more than 4 people... But if you want to unwind the mind after... More

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Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you very much for your wonderful comments. I am very pleased to know that you enjoyed your stay with us in our renovated areas. We always hope to make the best effort to exceed your expectations on every visit. That is why, I will be more than pleased to share your lovely review with the rest of... More

Washington, District of Columbia, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 29, 2013

A great hotel in the heart of the Cali. The entire staff from the front desk to room service either spoke English or gracefully tolerated my Spanish. We had a good-sized room with a small balcony, with separate sleeping and working areas, and the WiFi in the room was acceptable. The room service menu includes both usual hotel dishes (pasta,... More

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Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Sir, I want to thank you for the time taken to write your comments about your last stay at the InterContinental Cali . They encourage us to continue exceeding the expectations you have on the quality of services we offer. We Hope you will continue giving us the opportunity to welcome you back as our guest on your next... More

Gurgaon
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 25, 2013

Stayed at this propery for a day on a business trip in november. A very large property with large rooms and free wifi. The check in staff is excellent and helpful. However, the main problem arose when we went to their restaurents for lunch and breakfast.The serving staff is unable to understand English and made all of us extremely uncomfortable.... More

Was this review helpful? Yes
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Sir, Thank you so much for posting a review of your recently stay with us. We are happy to read that you enjoyed your time with us. We have passed your comments on with our team members, who are more than pleased to hear you are a satisfied guest. Regarding the English staff level in the restaurants , it... More

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Additional Information about InterContinental Cali - Un Hotel Estelar

Address: Av. Colombia # 2-72, Cali, Colombia
Phone Number:
Location: Colombia > Valle del Cauca Department > Cali
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — InterContinental Cali - Un Hotel Estelar 4.5*
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111 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Luxury Hotel in Cali #3 Romantic Hotel in Cali #4 Business Hotel in Cali
Hotel Class
Official Description (provided by the hotel)
Welcome to the synonym of excellence in hospitality. Located five minutes away from downtown and nearby the best restaurants and bars, Intercontinental de Cali, an Estelar Hotel, was built with the highest hospitality industry standards. Complete infrastructure with ample spaces and different ambiances are available for your pleasure and business events. ... more   less 
Number of rooms
290

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