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InterContinental Cali - Un Hotel Estelar

#10 of 82 Hotels in Cali
Certificate of Excellence
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Av. Colombia # 2-72, Cali, Colombia
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InterContinental Cali - Un Hotel Estelar
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268 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sao Paulo, SP
5 of 5 stars Reviewed 4 days ago NEW

well i known this hotel for almost 30 years ite the best hotel i ever stayed the foof restaurant the pool the rooms the people so i recomend for all these years of experience this is the best choice the pool is one of the best atractions and the family seen

Was this review helpful? Yes
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you for your wonderful comments, those are the words that make our staff feel that they have done a good job and also encourage their desire to continue making the best effort to exceed your expectations on every visit. That is why, I will be more than pleased to share your lovely review with the rest of... More 

Dusseldorf/Germany
Level Contributor
73 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago

.... and to start with, I felt safe in the hotel as well as in the city because of stiff security measures taken all over. Though the hotel being attractive, providing clean rooms, some with balcony, cosy beds, a very efficient and attentive staff, a nice, well maintained swimming pool, a five days a week free limo-service to and from... More 

Was this review helpful? Yes
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you for your wonderful comments, those are the words that make our staff feel that they have done a good job and also encourage their desire to continue making the best effort to exceed your expectations on every visit. That is why, I will be more than pleased to share your lovely review with the rest of... More 

Hallandale Beach, Florida
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

I'm a flight attendant. I have stayed at the inter several times. The hotel offers comfortable rooms, and for those with safety concerns, it is completely safe. Very centrally located, close to businesses, restaurants, and entertainment. The service with in the hotel are 1A. Great beds, delicious local and international food, gym and pool. There is a pizza restaurant next... More 

Was this review helpful? Yes
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you for your wonderful comments, those are the words that make our staff feel that they have done a good job and also encourage their desire to continue making the best effort to exceed your expectations on every visit. That is why, I will be more than pleased to share your lovely review with the rest of... More 

San Diego, California
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed May 28, 2015

By different, i mean strangely un-prestigious and lacking personality of other IC and or the local area. While the staff is nice, security tight, it is just another hotel. While on visit, did go to other hotels and they were more current.

Was this review helpful? Yes
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear guest: Dear guest, I want to thank you for the time taken to write your comments about your last stay at the InterContinental Cali last week. They encourage us to continue exceeding the expectations you have on the quality of services we offer. We hope to be able to welcome you back again sometime soon. Cordially, Norma A. General... More 

Miami, Florida
Level Contributor
39 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 19, 2015

The staff were very friendly and also very professional. The hotel even though is a little bit old the rooms were nice and very clean. The breakfast was delicious. It is centrally located with easy access to main roads.

Was this review helpful? Yes
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, It is very satisfying for everyone here at the InterContinental Cali to hear that you enjoyed your recent stay. We are improving in every way for your convenience, which includes of course our hotel remodeling and optimization of our processes and services. I will share your comments with our team because they are the best encouragement to keep... More 

Fort Lauderdale, Florida
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 30, 2015

this hotel is great. has everything you want. pool, hot water, great rooms and great staff. close to shopping. food is great especially the buffet breakfast. you cannot go wrong with this hotel. it is only minutes away from all the shopping , you need to go to Chippichape mall.

Was this review helpful? Yes
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you very much for your comments about your satisfaction with our facilities and services. Your comments are a great motivation for our team to offer the best and qualified service and also a great tool to implement improvement processes. We trust on your loyalty and hope your next trip. Cordially, Norma A. More 

1 review
4 of 5 stars Reviewed April 7, 2015 via mobile

Very good hotel but not so good breakfast. Nice hotel, very nice room. A lot of noise at the hotelroom. Very nice poolarea. Good roomservice, but to simple breakfast. Very helpfull and servicemined personal/straff at the hotel

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Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you for your feedback regarding your recent visit at our hotel and for appreciating the warm attention from our staff and the hotel condition. Please accept our sincerest apologies for the noise disturbance you have experienced during your stay. The feedback we receive from our valued guests, like you, enables us to target problems. That is why... More 

Orlando, Florida
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed March 12, 2015

Our four night stay was great at this hotel. It exceeded my expectations. The staff is very friendly. Breakfast had a nice variety of fruits & pastries. The hotel is safe; rooms are comfortable and clean. Excellent hotel. I always return to this hotel.

Was this review helpful? Yes
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, It's more than a pleasure to hear you were very pleased to visit the InterContinental Cali... it's a privilege!. Thank you for those comments and be sure that we will shared them with our staff to encourage their desire to always offer the best service. We hope to welcome you back soon and never forget that the InterContinental... More 

Las Vegas, Nevada
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed March 6, 2015

I ask myself: “Was I really in the same InterContinental as all these enthusiastic reviewers?” My take is this: Check-in was efficient, but aloof. I was given a room at the lowest floor, supposedly facing the pool. That “pool view” turned out to be a view over a large concrete roof with A/C units and loads of electrical conduits. There... More 

Was this review helpful? Yes 1
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you for taking the time you took to write your comments and we also express you our sincerest apologies for the disturbances you may have had during your permanence, which of course we informed to the involved processes in order to take the necessary corrective actions. We are very sorry and we hope you give us the... More 

Miami, Florida
Level Contributor
90 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed February 14, 2015

This hotel is not the best because is the biggest (although it's the biggest), it's not the best because of its amazing common areas (although it has several spacious common areas including a fantastic pool), it's not the best because it's the longest established globally re-known brand in the city (although it is), it's not the best because of a... More 

Was this review helpful? Yes
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you for such a wonderful comments, those are the words that make our staff feel that they have done a good job and also encourage their desire to continue making the best effort to exceed your expectations on every visit. That is why, I will be more than pleased to share your lovely review with the rest... More 

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