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InterContinental Cali - Un Hotel Estelar

4.5 of 5 Av. Colombia # 2-72, Cali, Colombia
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InterContinental Cali - Un Hotel Estelar
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InterContinental Cali - Un Hotel Estelar
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227 reviews from our community

Traveler rating
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    34
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Miami, Florida
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is not the best because is the biggest (although it's the biggest), it's not the best because of its amazing common areas (although it has several spacious common areas including a fantastic pool), it's not the best because it's the longest established globally re-known brand in the city (although it is), it's not the best because of a... More 

Was this review helpful? Yes
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you for such a wonderful comments, those are the words that make our staff feel that they have done a good job and also encourage their desire to continue making the best effort to exceed your expectations on every visit. That is why, I will be more than pleased to share your lovely review with the rest... More 

Lima, Peru
Senior Contributor
44 reviews 44 reviews
28 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Intercontinental for one night on a work visit to Cali and was not disappointed. The room was comfortable, although there was a lot of noise from an adjoining room. Luckily breakfast was served very early since I had to head out early for a field trip.

Was this review helpful? Yes
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you for your good comments about your recent visit at our hotel and please, accept our sincerest apologies for the disturbance you experienced due to the noise. Rest assured that these issues will be looked into. We really value your feedback and welcome the opportunity to serve you again. Cordially, Norma A. More 

Senior Contributor
49 reviews 49 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 23, 2015

I've never gone wrong staying in an Intercontinental. Super attentive staff - even helped with Apple TV issue and cleared mini-bar upon request. The gym could use some upgrading and replacement of the free-weights. Location is close enough to give guests walking distance to high end restaurants and a short taxi ride to Granada district.

Was this review helpful? Yes
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear guest, Thank you very much for your wonderful comments. I am very pleased that you were so happy with your stay and specially for the attention received from our staff because they always make the best effort to exceed your expectations on every visit. That is why, I will be more than pleased to share your lovely review with... More 

San Francisco, California
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 19, 2015

Good hotel in a very good location - you can walk out into a pleasant neighborhood. Well maintained with a nice fit out. Staff very helpful, I requested a very late checkout which was given at no extra charge.

Was this review helpful? Yes
Management response:

Dear Guest, Thank you very much for your wonderful comments. I am very pleased that you were so happy with your stay and specially for the attention received from our staff because they always make the best effort to exceed your expectations on every visit. That is why, I will be more than pleased to share your lovely review with... More 

Miami Beach, Florida
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 30, 2014

I travel regularly for work and after staying at the Intercontinental Cali, I have to say that I would never venture away from this particular hotel when visiting this city. The location is perfectly located near the historic district, nightlife, and places to dine. The staff is amazing at making you feel at home, always making sure that you have... More 

Was this review helpful? Yes
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you very much for your wonderful comments. I am very pleased that you were so happy with your stay and specially for the attention received from our staff because they always make the best effort to exceed your expectations on every visit. That is why, I will be more than pleased to share your lovely review with... More 

Bogota, Colombia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 18, 2014

Great service food and rooms. At check in you receive a 25 dollar bonus for the Casino. Nice casino. Good pool. Breakfast is delicious great variety if fruits and pandebonos. Hotel was built several years ago but rooms are renewed. Shower good.

Was this review helpful? Yes
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you for your wonderful comments, those are the words that make our staff feel that they have done a good job and also encourage their desire to continue making the best effort to exceed your expectations on every visit. That is why, I will be more than pleased to share your lovely review with the rest of... More 

Lisboa
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed December 8, 2014

Intercontinental Cali is just a few minutes walking distance to the vibrant San Antonio historic Quarter where it's possible to find dozens of excellent dinning options. The staff is clearly focussed on customer service, efficient, friendly and always ready to help in any question you may have. If the entrance is dated, rooms are spacious and well kept, clean and... More 

Was this review helpful? Yes
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you for such a wonderful comments. Do not doubt that we will share them with our staff because it encourages their desire to keep on giving our customers, the best service. We hope to welcome you back soon and never forget that the InterContinental Cali Hotel is your home in this city and country. Regards, Norma A. More 

Seattle, Washington
Contributor
17 reviews 17 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 31, 2014

I became an IHG member while traveling in Guatemala, and the InterContinental Cali did not disappoint. I was met with a very friendly, accommodating staff who were all smiles the entire time I was there. The room was spacious and comfortable in all aspects; the amenities were great (gym, spa), although the pool was out of service for an entire... More 

Was this review helpful? Yes
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you very much for your wonderful comments. I am very pleased that you were so happy during your stay in our facilities with our staff and service, I will forward your lovely review to the rest of the team. Please accept our sincerest apologies for the disturbances you experienced with the registration process, there must have been... More 

Bengaluru (Bangalore), India
Contributor
19 reviews 19 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 25, 2014

Stayed there for 4 nights during a business trip to Cali. Security, well behaved and courteous staff made check-in much easier and quick for a late night arrival. Various choices available for breakfast. As my room was facing the pool side, i didn't hear much of traffic noise. Although, I felt Wi-Fi wasn't good inside the room. Shuttle to and... More 

Was this review helpful? Yes
Norma A, Asistente de Gerencia at InterContinental Cali - Un Hotel Estelar, responded to this review
Google Translation

Apreciado Huésped, Permítanos expresarle nuestra gratitud por tomarse el tiempo para escribir sus comentarios, ya que ellos contribuyen en gran... More 

Bogota
Contributor
12 reviews 12 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 12, 2014

I stayed there for 2 nights and it was very good. A little bit noisy because of the traffic but in general it was nice. The gym is very well equipped and has everything u need. You have access to the spa's steam room sauna and jacuzzi which is nice if u have time to enjoy. Breakfast is great a... More 

Was this review helpful? Yes
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, We really appreciate the time you took to write your comments regarding your our services and facilities. Undoubtedly, this feedback is not only the way to encourage our staff to continue giving the best service, it is also a great tool to carry out improvement activies in our processes. Regarding the noise problem, let me tell you that... More 

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Additional Information about InterContinental Cali - Un Hotel Estelar

Address: Av. Colombia # 2-72, Cali, Colombia
Phone Number:
Location: Colombia > Valle del Cauca Department > Cali
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — InterContinental Cali - Un Hotel Estelar 4.5*
Number of rooms: 290
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Hotel Style:
#3 Romantic Hotel in Cali
#5 Luxury Hotel in Cali
#5 Business Hotel in Cali

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