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All 74 Cali hotels

Cosmos Xpress Hotel

3.0 of 5 Hotel   |   Av 3N, 17N - 25, Cali, Colombia
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Cosmos Xpress Hotel
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81%
Ranked #13 of 74 hotels in Cali
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed June 2, 2014
eibborj Bogota, Colombia
  • Reviews (40)
  • Photos (40)
  • Amenities
  • Room tips (7)
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40 people have reviewed this hotel

Traveler rating
    22
    11
    3
    3
    1
See reviews for
2
5
8
18
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Bogota, Colombia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 2, 2014

The Cosmos hotel is wonderful, the wifi is great, and one of the best rooms I have stayed in in Colombia #306. The bed was so comfortable, the shower great, the little amenities in the room really nice, and the service very professional. The hotel was in a great location and we were able to walk the short distance to... More

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HotelesCosmos, Gerente at Cosmos Xpress Hotel, responded to this review
Google Translation

Señor Eiborj Muchas gracias por su comentario y reconocimiento no solo de nuestro servicio si no de nuestras instalaciones, todos... More

Royal Tunbridge Wells, United Kingdom
1 review
5 of 5 stars Reviewed March 5, 2014

I am a partially disabled person. I find it difficult to walk any distance and climb stairs. I had picked my hotel badly because this hotel has elevators which stop between floors, my fault not theirs. They really pulled out the stops to help me! I thoroughly enjoyed my stay there. To say it was excellent is an understatement. All... More

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HotelesCosmos, Gerente at Cosmos Xpress Hotel, responded to this review

Dear Michael P; Thank you very much for your feedback; all employees were very happy to serve you; we all hope to welcome you again. sincerely More

Encinitas, California
Top Contributor
55 reviews 55 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 12, 2014

I was quite happy with my choice, the person doing my check in was very friendly and he made sure I got a room where I could rest well, (I was exhausted), the hotel looks pretty new so everything was very clean and working flawlessly, a big thanks for the staff that I had contact with for ensuring me a... More

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HotelesCosmos, Director de Relaciones Públicas at Cosmos Xpress Hotel, responded to this review

Dear Alain F, Thank you very much for your excellent review! I will personally pass on your praise to our staff. I am very glad you enjoyed your stay, and hope that you come back and stay with us again very soon! Best regards, CTamayo More

Gatlinburg, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 13, 2013

I had a real nice stay at this hotel. The staff are very friendly and helpful. The rooms are modern and comfortable. The Breakfast was what I have come to expect and is the normal for South America hotels, nothing out of the ordinary. what makes this hotel nice was the people, the updated rooms and the location. its easy... More

Was this review helpful? Yes 1
HotelesCosmos, Director de Relaciones Públicas at Cosmos Xpress Hotel, responded to this review

Dear ar p, I am very sorry it took us so long to thank you for your review! We appretiate your wonderful comment, and really hope that you come back and stay with us again very soon. Thank you once again! CTamayo More

Kalamazoo, Michigan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 7, 2013

As a GM of a hotel in Michigan, USA, I was very pleased with my stay. This was my first time in Colombia and it was a great experience. The staff were great and the rooms were so clean and wonderfully updated. This will be my go to hotel while in Cali during my business trips.

Was this review helpful? Yes 1
HotelesCosmos, Director de Relaciones Públicas at Cosmos Xpress Hotel, responded to this review

Dear AmericInnHotel, Thank you very much for your wonderful review! Your feedback as a GM is very valuable, we appretiate you taking the time to share your experience with the TripAdvisor community. We hope you come back soon! Best regards, CTamayo More

Nottingham
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 17, 2013

Great Hotel, Great Staff, Great City, Wonderful People, Loved Cali and the staff at the hotel made it even better - Thanx guys. The hotel staff will do anything and everything to make your stay comfortable and worth while. Help is always at hand. They can organise taxis for you and also advise you about the city. Its a recently... More

Was this review helpful? Yes 1
HotelesCosmos, Director de Relaciones Públicas at Cosmos Xpress Hotel, responded to this review

Dear Amo123, Thank you very much for your wonderful review! It makes us very happy to receive these types of comments, and know that our guests are satisfied with our staff and service. We hope to have you back and stay with us very soon. Thank you once again, CTamayo More

Fredericton, Canada
Contributor
16 reviews 16 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed October 25, 2012

I had three suggestions from a business organization on where to stay. After looking up all three for price, review and location, I chose this one. WHOOPS! Beginning at the beginning, the shuttle I ordered for an 11 pm arrival and that they confirmed by email was not at the airport up to 25 minutes after my flight arrived. I... More

Was this review helpful? Yes 2
HotelCosmos100, Director de Relaciones Públicas at Cosmos Xpress Hotel, responded to this review

Dear TravellingMarketer, Thank you very much in taking the time of writing this very complete review on Cosmos Xpress Cali. We appreciate every comment and suggestion, which will allow us to improve and offer a better service and product each day. To answer some of your comments: The rooms are new but the building isn´t, therefore the way elevators work,... More

Contributor
12 reviews 12 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 21, 2012

I arrived at Cali Airport in the afternoon and originally planned to catch a cab directly to the Cosmos however as I walked out I noticed a mini bus(buseta) waiting next to the taxi line, I asked the driver if he was heading to. Cali town centre which he confirmed so for 5000 pesos got a ride into the main... More

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HotelCosmos100, Director de Relaciones Públicas at Cosmos Xpress Hotel, responded to this review

Dear 119colinm, Thank you very much for taking the time in writing this magnificent and very complete review. Our reception staff will be delighted to know that they made a difference with their friendly attitude and service. All of our rooms are new, and I agree with you, very modern and comfy. However, the building is not new and the... More

New York City, New York
Contributor
19 reviews 19 reviews
15 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed September 13, 2012

I first read the reviews posted before I booked via Hotel.com, paid in advance to qualify for discount, received a confirmation,"Paid in Full"...When checking out, I was charged additional fees which the hotel receptionist cannot explain..Only that "everyone must pay this fee".... Again the hotel cannot tell me what the charge is for? and to further aggravate the situation, they... More

Was this review helpful? Yes 1
HotelCosmos100, Director de Relaciones Públicas at Cosmos Xpress Hotel, responded to this review

Dear lear555, I am very sorry to hear your stay with us was not satisfying. I already spoke with the Hotel´s General Manager, and we apologize for the inconvenience. I would like to thank you for your comments on our rooms and staff, and would also like to give you an explanation to your problems: The additional charge that no... More

Bogotá
Top Contributor
152 reviews 152 reviews
117 hotel reviews
144 helpful votes 144 helpful votes
4 of 5 stars Reviewed July 11, 2012

The Cosmos As the Cosmos 100 is one of my favorite hotels in Colombia, I decided to book the Cosmos Xpress in Cali wich belongs to the same group... A good decision - and here´s why: The Xpress is located aprox. 30-40 minutes from the Cali airport. A few blocks away you´ll find the former "zona roja" with some bars,... More

Was this review helpful? Yes
Management response:

Dear tom_brd, Thank you very much for your review on Cosmos Xpress. We are very glad you enjoyed your stay with us, and thank you for your loyalty towards Hoteles Cosmos. The Cosmos Xpress is an executive hotel, and your description is exactly what we aim for - give busy business travellers a modern and clean place to rest, with... More

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Additional Information about Cosmos Xpress Hotel

Address: Av 3N, 17N - 25, Cali, Colombia
Phone Number:
Location: Colombia > Valle del Cauca Department > Cali
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cosmos Xpress Hotel 3*
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40 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style
#5 Business Hotel in Cali
Hotel Class
Number of rooms
57

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