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Hotel Spiwak Chipichape Cali

#9 of 81 Hotels in Cali
Certificate of Excellence
Av. 6D No. 36N 18 | Chipichape Mall, Cali 76005, Colombia
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Hotel Spiwak Chipichape Cali
Best prices for: 1 room 1 guest
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Ranked #9 of 81 Hotels in Cali
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Bernie D
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347 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Just stayed 3 nights at this hotel. I have been many times to Cali on business and I was pleasantly surprised with the hotel and its facilities. Located in Cali's largest and most popular shopping malls. Will definitely stay here again.

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Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this review

Dear. Mr. Bernie Greetings from Hotel Spiwak Chipichape Cali It Is very gratifying for us to read such a positive comments, thank you very much for sharing your point of view about our Hotel and highlight the excellence of our services, our good location connected to the shopping mall, and the human quality of our workers who are always there... More 

2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I can not fault the rooms in any way, I felt my stay was good up until point of check out after having stayed for 2 nights at the spiwak from the 17-19th March. The lady had over charged me for hotel insurance and hotel tax, after a 15 minute dispute and showing my world wide travel insurance documents i... More 

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Chaguanas, Trinidad
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel building is spectacular - it's architecture and the surrounding facilities are amazing! To top it off, there is a shopping mall adjoining the property. I stayed in a King suite which was wonderfully spacious. The only reason I would not give this hotel a 100% rating, is the housekeeping service and the availability of the front desk after... More 

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Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this review

Dear Guest Greetings from Hotel Spiwak Chipichape Cali In first place we hope you are having an amazing day, thank you so much for the wonderful comments you made about different things related to our staff and customer service. All of your suggestions are really important to us. Please contact us to the following email: servicioalcliente@spiwak.com we want to know... More 

Senior Contributor
36 reviews 36 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 21, 2015

This is not my first stay at this hotel, and as I use to live in this city, I play as local here. The Spiwak is the prefered hotel for my family. This property is alocated in the most popular shopping mall, with incredible view to the surrounding mountains, and the shopping mall, just over the food court. The rooms... More 

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Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this review

Dear Jorge Receive our kind regards. In first place we hope you are having an amazing day, thank you so much for the wonderful comments you made about different things related to our great location, rooms and staff. We want to share with you the happiness and the gratitude we feel thanks to your opinions. Each of your comments give... More 

Chicago, Illinois
Top Contributor
110 reviews 110 reviews
42 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed March 15, 2015

It's my 3rd time in Cali, first time at this Hotel, and as usual for a short business trip. Even though the first impression of a simple reception desk makes you think it might be not a nice hotel, the rooms are great. I got one room with a separate living room and kitchenette. 2 TVs and a big new... More 

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Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this review

Dear Guest. Greetings from Hotel Spiwak Chipichape Cali. We want to express our gratitude to you for the comments you made about our Hotel, every one of your opinions represents a big opportunity of improvement and this is why our guest`s feedback is so valuable for us. We know that the key of success is being on constant growing and... More 

VA
Top Contributor
57 reviews 57 reviews
37 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed March 12, 2015

The following review is written by someone who has stayed at some really nice places like the St. Regis in Manhattan, Ritz Carlton, Cosmopolitan in Vegas, Oriental and Shangri La in Bangkok..... This hotel has one of the most interesting rooms that I have stayed in, really loved it. The only reason I didn't give it 5 stars was that... More 

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Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this review

Dear Guest. Greetings from Hotel Spiwak Chipichape Cali. First at all we want you to know that we really appreciate your comments and the time you took to share it. For us it is an honor to realize that you enjoyed your time at our hotel and you consider our rooms one of the most interesting that you have stayed... More 

Toronto, Canada
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 22, 2015

I stayed at Spiwak for two nights during my trip around Colombia. My flight arrived at 7:30 in the morning to Cali and I was able to check-in to my room around 9:30 am instead of 3 pm. This saved me a lot of hassle and time. The hotel is attached to a mall so you can go shopping or... More 

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Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this review

Dear Guest Receive a kindest regard from Hotel Spiwak Chipichape Cali We feel completely proud by reading your wonderful comments about us, thank so much for stand out so many different things related to our service. We appreciate every comment you wrote and the time you took to share your opinion about your recent stay at the Hotel Spiwak Chipichape... More 

Laval, Canada
1 review
5 of 5 stars Reviewed February 17, 2015

I really enjoyed this hotel. I will recommend without any hesitation. I simply beleive this is the best place to stay in Cali. And I also get married at this hotel! all was perfect. Employees are atentionate and very kind.

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Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this review

Dear Mr. Barrete Greetings from Hotel Spiwak Chipichape Cali. We feel really glad with the wonderful comments you made about our Hotel, thank you so much for stand out the attention that our staff gave you. For us the most important thing is to offer our guests the best of our service. We work every single day to be an... More 

New York City, New York
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 15, 2015

Almost 2 years have passed since my last stay at the Spiwak Chipichape Hotel and I once again enjoyed my stay. The room (2 large twin bed) was spacious and clean with a modern vibe. I found the hotel staff to be friendly and courteous whenever I had any inquiries. I still believe one of the perks of the hotel... More 

Was this review helpful? Yes 1
Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this review

Dear Guest Greetings from Hotel Spiwak Chipichape Cali. Your words totally describe the kind of feeling that we want all of our guests to have. We are really glad to know that you felt safe with us and also enjoyed our buffet. Every day we try to give the best of us in our service and attention, so we want... More 

Wyalusing, Pennsylvania
2 reviews
3 of 5 stars Reviewed February 8, 2015 via mobile

Don't understand why they make a hotel like this with such dark rooms! The rooms are very comfortable and clean. Towels are a little worn out for a hotel of this caliber. The service in restaurant is slow as in most places in Colombia. Personnel are usually not well trained as in the USA....or even Mexico... Too many people getting... More 

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Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this review

Dear Guest Greetings from Hotel Spiwak Chipichape Cali. Thank you for sharing with us your opinion about your recent stay, each one of your comments represents a great opportunity of improvement. For us the most important thing is to offer an excellent and relaxing experience according to our guest’s expectations, that’s why every comment you wrote has been already analyzed... More 

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