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Hotel Spiwak Chipichape Cali

#6 of 83 Hotels in Cali
Certificate of Excellence
4.5 of 5
Hotel website
Av. 6D No. 36N 18 | Chipichape Mall, Cali 76005, Colombia
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1 room 1 guest
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Hotel Spiwak Chipichape Cali
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390 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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  • Japanese first
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    (390)
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    (95)
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    (81)
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    (94)
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The Netherlands
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Hotel was fine. Staff were friendly and the food was good. Our only complaint is that we understood that foreign visitors did not have to pay tax on hotel stays. At Spiwak checkin we were promised we would not have to pay the tax but when we checked out, we had to pay the tax - in cash (!!). The... More 

Was this review helpful? Yes
Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this review

Dear Mrs. Jonkers Receive our kindest regards. In the first place we express our gratitude for sharing with us the inconvenience you had at the time of your check out, we inform you that it was a mistake and we are taking corrective actions to prevent this unfortunate events to occur in the future. As a way to restore your... More 

New York City, New York
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Recently, I had a chance to stay at Hotel Spiwak while staying in Cali on my Colombian vacation. I loved the hotel! It was centrally located adjacent to Chipichape Mall and completely luxurious in the room decor, amenities, and service. I enjoyed a luxury king suite that was the size of a NYC apartment. The separate and private bedroom was... More 

Was this review helpful? Yes
Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this review

Dear Mrs. Naija Receive our kindest regards. Thank you so much for sharing your positive experience at the Hotel Spiwak Chipichape Cali with Tripadvisor Community. It was a pleasure to welcome you Hotel Spiwak Chipichape Cali. We are so pleased to know that you found your room spacious and had everything you needed to make your stay comfortable. Our guests... More 

Chicago, Illinois
Level Contributor
75 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This Hotel is attached to a large shopping mall call Chipichape. The service at this hotel is truly outstanding from the reception desk personnel, bell boys, servers, and housekeeping I have no complaint. The hotel itself is in the shape of a C with rooms that open out looking over the mall from the doors and the countryside from the... More 

Was this review helpful? Yes
Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this review

Dear Guest Greetings from Hotel Spiwak Chipichape Cali. We want to express our sincere gratitude thanks to your excellent opinion. Also, we are happy to know you enjoyed the stay overall. We apologize for inconvenient of the time of your check out; we assure you that our staff is already taking the necessary measures to avoid this kind of situations... More 

Miami, Florida
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago

This hotel was everything we hoped for and more. All the great reviews on expedia and trip advisor promised a very clean and modern hotel and they were on point. Service staff was attentive, spoke English and were very friendly. The rooms were modern, clean and the hotel lobby, restaurant and bar were nicely decorated. We stayed on a suite... More 

Was this review helpful? Yes
Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this review

Dear Mrs. Lina Receive our kindest regards Thank you very much for sharing your positive experience at the Hotel Spiwak Chipichape Cali with Tripadvisor Community. For us it is an honor to read such an amazing review where you express how great you consider the quality of our service. We were delighted to have you as our special guest. Our... More 

2 reviews
5 of 5 stars Reviewed July 14, 2015

Hotel is superb. Breakfast buffet is amazing!!! Bedroom far exceeded expectation. Staff are generally very polite and willing to help. Location is spot on. I sincerely hope that the Spiwak 2 is as good, when it's complete.

Was this review helpful? Yes
Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this review

Dear Guest Greetings from Hotel Spiwak Chipichape Cali. First at all we want you to know that we really appreciate your review and the time you took to share it by Tripadvisor. For us it is an honor to know that you enjoyed your time at our hotel and you consider that our breakfast is great. We feel really proud... More 

London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 4, 2015

Stayed here for one night before moving to a lower budget hotel for the rest of our stay. Big mistake! We felt so depressed afterwards. The rooms at Spiwak are MASSIVE. Even the bathroom as well. The staff were super helpful and friendly not at all false or stand offish. Breakfast was included in the rate, it was tasty and... More 

Was this review helpful? Yes 1
Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this review

Dear Mrs. Lia Greetings from Hotel Spiwak Chipichape Cali. We feel really glad with the wonderful comments you made about our Hotel, thank you so much for stand out the attention that our staff gave you. For us the most important thing is to offer our guests the best of our service. Every single day we are working to be... More 

Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 15, 2015

I frequently go to bed and breakfast or hostels but this time I decided to stay in this beautiful 5 stars hotel. The rooms are big, beautiful and comfortable. The service was great and the food was also very good. The prices aren't cheap but it with it!

Was this review helpful? Yes
Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this review

Dear Mrs. Ana María Greetings from Hotel Spiwak Chipichape Cali. We express our sincere gratitude for your wonderful comments. Our team are very pleased to know that you enjoyed your stay with us. Also, we really appreciate that you can share your experience and let us know your amazing perception about our facilities and service. It is good to know... More 

Panama City, Panama
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 3, 2015

Everything about this property excels. From the moment I arrived and was attended to in one of the special reception desks, instead of the typical cold lobby, even offered a fresh granadilla fruit prior to arriving at my very spacious room, equipped with all the amenities one can expect from a top-luxury property. The included breakfast features a great selection... More 

Was this review helpful? Yes
Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this review

Dear Mr. Jaime Greetings from Hotel Spiwak Chipichape Cali. We want to express our gratitude with you for taking the time to share your opinion and let us know how positive your experience was during your recent stay in our Hotel. Also, we appreciate so much your wonderful comments about our friendly staff, our amazing rooms, design and our breakfast,... More 

Palm Bay, Florida
1 review
4 of 5 stars Reviewed June 2, 2015

The hotel is beautiful, the service great, breakfast amazing, and the view to die for. Everything is clean and high tech, its worth the price to stay here. You also have a great mall next to it, and it is one of my favorite places to shop. Now the only problem I encountered were the pillows, horrible, hard and we... More 

Was this review helpful? Yes
Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this review

Dear Guest Greetings from Hotel Spiwak Chipichape Cali. We really appreciate your opinion and the time you took to share your comment, so we can make more effort to have the best service. We are glad to hear you liked our location, view and the opportunity to meet the Hotel inside a beautiful Shopping Mall where you can enjoy everything... More 

Sao Jose Dos Campos, Brazil
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed May 24, 2015

Very good hotel for a business trip! You will be staying inside a shopping mall so you won't have any troubles for lunch or dinner. Rooms are clean and spacious, I liked the courtesy of the staff as well as the view of the hotel: What a beautiful place! On the downsides: The breakfast could improve a little (queues to... More 

Was this review helpful? Yes
Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this review

Dear Mr. Rafael Greetings from Hotel Spiwak Chipichape Cali. We made extensive the gratitude and pride we feel thanks to the great perception you have about your experience at our Hotel. Our guests are the engine that drives us every single day to work in our duties with dedication and continue offering the best of our service. Our guests are... More 

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