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Hotel Spiwak Chipichape Cali

#6 of 82 Hotels in Cali
Certificate of Excellence
4.5 of 5
Hotel website
Av. 6D No. 36N 18 | Chipichape Mall, Cali 76005, Colombia
Special Price
CO$37 off room rate
Hotel Spiwak Chipichape Cali
Best prices for: 1 room 1 guest
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Ranked #6 of 82 Hotels in Cali
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 weeks ago
Ana Maria S
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369 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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  • All months
    (369)
  • Mar-May only
    (95)
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    (99)
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    (81)
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    (94)
All months
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I frequently go to bed and breakfast or hostels but this time I decided to stay in this beautiful 5 stars hotel. The rooms are big, beautiful and comfortable. The service was great and the food was also very good. The prices aren't cheap but it with it!

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Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this review

Dear Mrs. Ana María Greetings from Hotel Spiwak Chipichape Cali. We express our sincere gratitude for your wonderful comments. Our team are very pleased to know that you enjoyed your stay with us. Also, we really appreciate that you can share your experience and let us know your amazing perception about our facilities and service. It is good to know... More 

Panama City, Panama
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Everything about this property excels. From the moment I arrived and was attended to in one of the special reception desks, instead of the typical cold lobby, even offered a fresh granadilla fruit prior to arriving at my very spacious room, equipped with all the amenities one can expect from a top-luxury property. The included breakfast features a great selection... More 

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Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this review

Dear Mr. Jaime Greetings from Hotel Spiwak Chipichape Cali. We want to express our gratitude with you for taking the time to share your opinion and let us know how positive your experience was during your recent stay in our Hotel. Also, we appreciate so much your wonderful comments about our friendly staff, our amazing rooms, design and our breakfast,... More 

Palm Bay, Florida
1 review
4 of 5 stars Reviewed 4 weeks ago

The hotel is beautiful, the service great, breakfast amazing, and the view to die for. Everything is clean and high tech, its worth the price to stay here. You also have a great mall next to it, and it is one of my favorite places to shop. Now the only problem I encountered were the pillows, horrible, hard and we... More 

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Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this review

Dear Guest Greetings from Hotel Spiwak Chipichape Cali. We really appreciate your opinion and the time you took to share your comment, so we can make more effort to have the best service. We are glad to hear you liked our location, view and the opportunity to meet the Hotel inside a beautiful Shopping Mall where you can enjoy everything... More 

Sao Jose Dos Campos, Brazil
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed May 24, 2015

Very good hotel for a business trip! You will be staying inside a shopping mall so you won't have any troubles for lunch or dinner. Rooms are clean and spacious, I liked the courtesy of the staff as well as the view of the hotel: What a beautiful place! On the downsides: The breakfast could improve a little (queues to... More 

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Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this review

Dear Mr. Rafael Greetings from Hotel Spiwak Chipichape Cali. We made extensive the gratitude and pride we feel thanks to the great perception you have about your experience at our Hotel. Our guests are the engine that drives us every single day to work in our duties with dedication and continue offering the best of our service. Our guests are... More 

Phila, PA
Level Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed May 20, 2015

Pros: This is an above average business hotel. Its worth the 4 star rating. The rooms are big and comfortable. I stayed in a room with a balcony on the higher floor. The staff is friendly and speaks good English. The check in is fairly fast for Colombia. The connected shopping mall is a nice and convenient feature Cons: The... More 

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Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this review

Dear Guest Greetings from Hotel Spiwak Chipichape Cali. We really appreciate the time you took to share with us your opinion about your recent stay at our Hotel, for us each comment represents a great opportunity for improvement in our attention and services. We offer you a sincere apology for the impasse you had and we would be so grateful... More 

Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 20, 2015

I travel quite a bit and I am rarely impressed. This hotel had everything done right. First of all it's open and has a nice view. Right on a shopping center. Rooms are spacious and are made of good quality (no carpeting). I was lucky enough to get a patio with jacuzzi as well. Staff is friendly and they welcome... More 

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Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this review

Dear Guest Greetings from Hotel Spiwak Chipichape Cali. It is a big honor to read your opinion about your recent stay with us. In first place we want to express the gratitude we feel thanks to your wonderful review. You have an amazing perception about our facilities and service. We are aware about the importance of having the best staff... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 17, 2015

Just stayed 3 nights at this hotel. I have been many times to Cali on business and I was pleasantly surprised with the hotel and its facilities. Located in Cali's largest and most popular shopping malls. Will definitely stay here again.

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Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this review

Dear. Mr. Bernie Greetings from Hotel Spiwak Chipichape Cali It Is very gratifying for us to read such a positive comments, thank you very much for sharing your point of view about our Hotel and highlight the excellence of our services, our good location connected to the shopping mall, and the human quality of our workers who are always there... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 16, 2015 via mobile

I can not fault the rooms in any way, I felt my stay was good up until point of check out after having stayed for 2 nights at the spiwak from the 17-19th March. The lady had over charged me for hotel insurance and hotel tax, after a 15 minute dispute and showing my world wide travel insurance documents i... More 

Was this review helpful? Yes 1
Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this review

Dear Mr. Dhaddy Greetings from Hotel Spiwak Chipichape Cali. Thank you for taking the time to share your comments and let us know your dissatisfaction, so we can improve our mistakes and offer you next time a comfortable and pleasant stay in our Hotel. First at all we are really sorry for our front desk mistake, as you know we... More 

Chaguanas, Trinidad
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 8, 2015

The hotel building is spectacular - it's architecture and the surrounding facilities are amazing! To top it off, there is a shopping mall adjoining the property. I stayed in a King suite which was wonderfully spacious. The only reason I would not give this hotel a 100% rating, is the housekeeping service and the availability of the front desk after... More 

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Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this review

Dear Guest Greetings from Hotel Spiwak Chipichape Cali In first place we hope you are having an amazing day, thank you so much for the wonderful comments you made about different things related to our staff and customer service. All of your suggestions are really important to us. Please contact us to the following email: servicioalcliente@spiwak.com we want to know... More 

Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 21, 2015

This is not my first stay at this hotel, and as I use to live in this city, I play as local here. The Spiwak is the prefered hotel for my family. This property is alocated in the most popular shopping mall, with incredible view to the surrounding mountains, and the shopping mall, just over the food court. The rooms... More 

Was this review helpful? Yes 1
Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this review

Dear Jorge Receive our kind regards. In first place we hope you are having an amazing day, thank you so much for the wonderful comments you made about different things related to our great location, rooms and staff. We want to share with you the happiness and the gratitude we feel thanks to your opinions. Each of your comments give... More 

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