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Hotel Spiwak Chipichape Cali

#8 of 82 Hotels in Cali
Certificate of Excellence
4.5 of 5
Hotel website
Av. 6D No. 36N 18 | Chipichape Mall, Cali 76005, Colombia
Hotel Spiwak Chipichape Cali
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Ranked #8 of 82 Hotels in Cali
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 days ago
RafaelWall Sao Jose Dos Campos, Brazil
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358 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
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    (95)
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    (81)
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Sao Jose Dos Campos, Brazil
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very good hotel for a business trip! You will be staying inside a shopping mall so you won't have any troubles for lunch or dinner. Rooms are clean and spacious, I liked the courtesy of the staff as well as the view of the hotel: What a beautiful place! On the downsides: The breakfast could improve a little (queues to... More 

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Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this review

Dear Mr. Rafael Greetings from Hotel Spiwak Chipichape Cali. We made extensive the gratitude and pride we feel thanks to the great perception you have about your experience at our Hotel. Our guests are the engine that drives us every single day to work in our duties with dedication and continue offering the best of our service. Our guests are... More 

Phila, PA
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

Pros: This is an above average business hotel. Its worth the 4 star rating. The rooms are big and comfortable. I stayed in a room with a balcony on the higher floor. The staff is friendly and speaks good English. The check in is fairly fast for Colombia. The connected shopping mall is a nice and convenient feature Cons: The... More 

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Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this review

Dear Guest Greetings from Hotel Spiwak Chipichape Cali. We really appreciate the time you took to share with us your opinion about your recent stay at our Hotel, for us each comment represents a great opportunity for improvement in our attention and services. We offer you a sincere apology for the impasse you had and we would be so grateful... More 

Senior Contributor
32 reviews 32 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I travel quite a bit and I am rarely impressed. This hotel had everything done right. First of all it's open and has a nice view. Right on a shopping center. Rooms are spacious and are made of good quality (no carpeting). I was lucky enough to get a patio with jacuzzi as well. Staff is friendly and they welcome... More 

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Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this review

Dear Guest Greetings from Hotel Spiwak Chipichape Cali. It is a big honor to read your opinion about your recent stay with us. In first place we want to express the gratitude we feel thanks to your wonderful review. You have an amazing perception about our facilities and service. We are aware about the importance of having the best staff... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed April 17, 2015

Just stayed 3 nights at this hotel. I have been many times to Cali on business and I was pleasantly surprised with the hotel and its facilities. Located in Cali's largest and most popular shopping malls. Will definitely stay here again.

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Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this review

Dear. Mr. Bernie Greetings from Hotel Spiwak Chipichape Cali It Is very gratifying for us to read such a positive comments, thank you very much for sharing your point of view about our Hotel and highlight the excellence of our services, our good location connected to the shopping mall, and the human quality of our workers who are always there... More 

2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 16, 2015 via mobile

I can not fault the rooms in any way, I felt my stay was good up until point of check out after having stayed for 2 nights at the spiwak from the 17-19th March. The lady had over charged me for hotel insurance and hotel tax, after a 15 minute dispute and showing my world wide travel insurance documents i... More 

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Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this review

Dear Mr. Dhaddy Greetings from Hotel Spiwak Chipichape Cali. Thank you for taking the time to share your comments and let us know your dissatisfaction, so we can improve our mistakes and offer you next time a comfortable and pleasant stay in our Hotel. First at all we are really sorry for our front desk mistake, as you know we... More 

Chaguanas, Trinidad
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 8, 2015

The hotel building is spectacular - it's architecture and the surrounding facilities are amazing! To top it off, there is a shopping mall adjoining the property. I stayed in a King suite which was wonderfully spacious. The only reason I would not give this hotel a 100% rating, is the housekeeping service and the availability of the front desk after... More 

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Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this review

Dear Guest Greetings from Hotel Spiwak Chipichape Cali In first place we hope you are having an amazing day, thank you so much for the wonderful comments you made about different things related to our staff and customer service. All of your suggestions are really important to us. Please contact us to the following email: servicioalcliente@spiwak.com we want to know... More 

Senior Contributor
36 reviews 36 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 21, 2015

This is not my first stay at this hotel, and as I use to live in this city, I play as local here. The Spiwak is the prefered hotel for my family. This property is alocated in the most popular shopping mall, with incredible view to the surrounding mountains, and the shopping mall, just over the food court. The rooms... More 

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Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this review

Dear Jorge Receive our kind regards. In first place we hope you are having an amazing day, thank you so much for the wonderful comments you made about different things related to our great location, rooms and staff. We want to share with you the happiness and the gratitude we feel thanks to your opinions. Each of your comments give... More 

Chicago, Illinois
Top Contributor
109 reviews 109 reviews
41 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed March 15, 2015

It's my 3rd time in Cali, first time at this Hotel, and as usual for a short business trip. Even though the first impression of a simple reception desk makes you think it might be not a nice hotel, the rooms are great. I got one room with a separate living room and kitchenette. 2 TVs and a big new... More 

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Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this review

Dear Guest. Greetings from Hotel Spiwak Chipichape Cali. We want to express our gratitude to you for the comments you made about our Hotel, every one of your opinions represents a big opportunity of improvement and this is why our guest`s feedback is so valuable for us. We know that the key of success is being on constant growing and... More 

VA
Top Contributor
60 reviews 60 reviews
40 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed March 12, 2015

The following review is written by someone who has stayed at some really nice places like the St. Regis in Manhattan, Ritz Carlton, Cosmopolitan in Vegas, Oriental and Shangri La in Bangkok..... This hotel has one of the most interesting rooms that I have stayed in, really loved it. The only reason I didn't give it 5 stars was that... More 

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Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this review

Dear Guest. Greetings from Hotel Spiwak Chipichape Cali. First at all we want you to know that we really appreciate your comments and the time you took to share it. For us it is an honor to realize that you enjoyed your time at our hotel and you consider our rooms one of the most interesting that you have stayed... More 

Toronto, Canada
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed February 22, 2015

I stayed at Spiwak for two nights during my trip around Colombia. My flight arrived at 7:30 in the morning to Cali and I was able to check-in to my room around 9:30 am instead of 3 pm. This saved me a lot of hassle and time. The hotel is attached to a mall so you can go shopping or... More 

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Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this review

Dear Guest Receive a kindest regard from Hotel Spiwak Chipichape Cali We feel completely proud by reading your wonderful comments about us, thank so much for stand out so many different things related to our service. We appreciate every comment you wrote and the time you took to share your opinion about your recent stay at the Hotel Spiwak Chipichape... More 

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