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Casa de huespedes Casa Franco

Travelers' Choice award winner
Calle 15B No. 106 - 170 | Ciudad Jardín - Valle del Cauca, Cali 0000, Colombia
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63 Reviews from our TripAdvisor Community

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Dublin, Ireland
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

From the booking, the experience with Natali was really a good one. She is super helpful and her attention to details is very much appreciated. The offer to arrange for a driver was really nice. The house is beautiful, modern with a really zen feeling. The room (Terrassa) is superb and the whole place is very elegant.

Helpful?
Thank Caro D
CASAFRANCO, Propietario at Casa de huespedes Casa Franco, responded to this review

Dear Caro D Thanks for your opinion! We are so glad your had a pleasant time at Casa de Huespedes Casa Franco. It is our goal to make our customers feel comfortable, safe and cared for. We do take our responsibility very seriously and do our best to ensure our guests feel safe once they touch foreign grounds. Thanks again... More 

Kennett Square, Pennsylvania
1 review
5 of 5 stars Reviewed December 2, 2015

From the moment I made the reservation to my trip to the airport to fly home, the super staff offered and delivered detailed assistance helping to make me feel secure and cared for at all times. There wasn't a problem or question that they left hanging. Breakfast was at my convenience and delicious, the room was immaculate, and the area... More 

Review collected in partnership with this hotel

Helpful?
Thank duane914
CASAFRANCO, Propietario at Casa de huespedes Casa Franco, responded to this review

Dear Sir, I can also say that from the same moment we had contact with you, we felt your warmth and charisma ! Thanks so much for choosing us and allowing us to enjoy your wonderful presence. We wil have you in our memory for ever! Thanks also for the beautiful orchid, we have been taking care of it, with... More 

Envigado, Colombia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 23, 2015

Excellent place to stay especially with the feeling of being home. all the great places to visit . Very nice restaurant's in walking distance. what is great is to sit by the pool at night and enjoy a cup of tea or just reading . the staff is very great going above and beyond to make you feel comfortable. I... More 

Review collected in partnership with this hotel

Helpful?
1 Thank jim1502
CASAFRANCO, Director General at Casa de huespedes Casa Franco, responded to this review
Google Translation

Respetado Huésped, Muchas gracias por comentar su experiencia en CASA FRANCO. Nos complace ser sus anfitriones nuevamente. Esperamos hayan disfrutado... More 

Glasgow, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed June 17, 2015

Casa Franco was the ideal accomodation for a business trip to Cali. I was out mostly during the day, but the pool was pleasant when I used it and I enjoyed breakfast beside it each morning. I arrived very late, from a delayed flight, but Natalie stayed up to greet me and show me around at 2am. The room was... More 

Review collected in partnership with this hotel

Helpful?
Thank richardbK6019ZI
CASAFRANCO, Propietario at Casa de huespedes Casa Franco, responded to this review

Dear Richardbk, I am very touched by your comment about your 9 day experience at CASA DE HUESPEDES CASA FRANCO. It warms my heart to know you felt comfortable and like at home - It makes us happy to know we are accomplishing our goal, reading about it makes us feel very proud. We would very much love to have... More 

Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed January 12, 2015

Well if you need a place ONLY to sleep this house will do the job, no more than that. Do not ask for any special, they do not have it, rooms are plane, no decoration at all, it is a B&B type of small house, not the place to come with family, strict business.

Helpful?
Thank Mauricio D
CASAFRANCO, Propietario at Casa de huespedes Casa Franco, responded to this review

Dear Mauricio D Thanks so very much for your review; having an opinion from a different perspective is very important for us and for future guests. It is very important to know what one is shopping for and aim to cover personal needs and expectations. We very much understand that many hotels are not suitable for some guests and our... More 

Perth, Australia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 5, 2014

This place is a really delightful, cool and leafy retreat which was always a delight for us to return to. We actually stayed in 3 blocks of time over a 6 week period which was all arranged really well for us. Maria Beatriz, Gladys and Hermelinda run a great operation and nothing is too much trouble for them. Some Spanish... More 

Review collected in partnership with this hotel

Helpful?
Thank DDDPerth_Australia
CASAFRANCO, Director Comercial at Casa de huespedes Casa Franco, responded to this review

Dear Guest! Thanks for your wonderful review. Indeed nature´s noises prevail at CASA DE HUÉSPEDES CASA FRANCO, thankfully above the city noise and nightlife in the neighborhood. Many of our guests pin point that fact; the cicades, birds, geicos do lull us and our guests. Having you home was wonderful for us, and providing all assitance needed brought us satisfation.... More 

Houston, Texas
1 review
5 of 5 stars Reviewed December 4, 2014

My time in paradise came to a close at 3am this morning when the private taxi arrived to take me to the airport. Hermelinda was there to open the door and see me off. I had spent 9 glorious days at this perfect jewel in Colombia. How can I describe such a place? Everything was perfect! The perfectly appointed rooms,... More 

Helpful?
Thank DDavis1953
CASAFRANCO, Propietario at Casa de huespedes Casa Franco, responded to this review

Dear Darell Thanks for your beautiful, glowing and HEART FELT REVIEW. I am so glad you felt at home, cared for and safe! We were glad to have you as our guest and would love to have you back. It´s always pleasent to read good reviews. It warms my heart knowing we achieved our # 1 objective: Providing wonderul memories... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 28, 2014

Casa Franco is a most quiet refuge in this bustling and sometimes unsettling city that is striving to redeem itself from its difficult past. At this house you will feel as safe as can be, while attended by two exceptional unassuming "fairies" native of the Cauca region of Colombia: Gladys and Hermelinda. Together with Maria Beatriz, the caring and efficient... More 

Helpful?
2 Thank German B
CASAFRANCO, Director Comercial at Casa de huespedes Casa Franco, responded to this review

Dear Sir German, Thanks so very much for taking your time to write such a beautiful comment. We are very grateful about the way you describe our hotel and services, and for recognizing the excellent service our employees provide. Our guests are our priority , we enjoy doing our best to provide a memorable experience during their stay at CASA... More 

Bogota
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 7, 2014 via mobile

It was a great house, I liked service and food, I think that is better pay transport with house becouse the airport so far. But location is near to shopping center, restaurants and night clubs and the pace is veri nice, you can select difernt food every day.

Helpful?
Thank Jennifer S
CASAFRANCO, Director Comercial at Casa de huespedes Casa Franco, responded to this review

Miss. Jennifer, Thank you very much for your comments. We appreciate the time you took to share your experience. We hope to have you back in our house in your next visit to Cali. Best regards, Maria Beatriz Betancur Velez More 

Columbus, Ohio
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 27, 2014

You have to imagine a white, pristine vila surrounded by lush vegetation. There are interesting inner spaces, beautifully appointed in modern style that fits the modernist feel of the architecture. The rooms are spotless with many affording a view of the pool and the garden that are flanked by tall walls covered in ivy. The service is extraordinary with the... More 

Helpful?
Thank Greg263
CASAFRANCO, Propietario at Casa de huespedes Casa Franco, responded to this review

Dear Guest, I felt very pleased when reading your review on Casa Franco. Quite frankly it is very inspiring for future guests, for my staff and for myself! Ours is a very small business and what really motivates us is being able to provide a satisfactory experience to our guests. Your choice of words as well as your presence at... More 

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