We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Ciudad Bonita

Calle 35 No 22-01 | Calle 35 No 22-01, Bucaramanga 680006, Colombia
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Hotel Ciudad Bonita
Professional photos View all
Browse nearby
Hotel Ciudad Bonita
Write a Review

40 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
18 reviews 18 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent 4 nights on business at the hotel. Had an excellent corner suite at a high floor with a nice view over the city. Rooms are in progress of renovation. Non-renovated rooms are of considerably lower standard. Both restaurants are very good and with attentive service; Doña Petronas (fish and seafood) is specialized for birthday parties, giving it a party... More 

Was this review helpful? Yes
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 15, 2014

I do not believe in making excuses for poor standards just because of its location in the world. If a hotel sells itself as top notch then this is how it should be judged. This hotel is a perfect example of a business that is running behind the times and has not kept pace with the expectations of travellers. The... More 

Was this review helpful? Yes 1
La Junta, Colorado
Top Contributor
59 reviews 59 reviews
27 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed February 5, 2014

High Point - The breakfast servers were very friendly and helpful. The breakfast was adequate and fresh, the coffee good. The room was clean and fruit and candy was left in the room each night which was a nice touch. Low Points: This gringo was not impressed by the cement hard mattresses or the small room for two. The noise... More 

Was this review helpful? Yes 1
fabianBucaramanga, Director de Relaciones Públicas at Hotel Ciudad Bonita, responded to this review

Appreciated DrCheese Thank you for your comments, they are contributions to our continuous improvement. concerning the mattresses we can tell you that in the month of June of 2014 began a project of reforming all the mattresses of the hotel. we are waiting to serve you again. More 

Dorset, United Kingdom
Top Contributor
78 reviews 78 reviews
72 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed January 25, 2014

We only spent one night here on our journey north, but had no complaints. All the staff were friendly and helpful, the room was clean and comfortable and breakfast excellent, although we didn't have much time to enjoy it as we were heading out to get the early bus to Santa Marta. Not impressed with the city itself, but we... More 

Was this review helpful? Yes 1
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 29, 2013

If you include Bucaramanga in your tour of Colombia, or "Ciudad Bonita" as it is called, stay at the Hotel Ciudad Bonita if you want to begin your exploring of the area from the center of town. The pool area and main dining room is located on the third floor, offering a good view of the old part of town,... More 

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 8, 2012

Good hotel in the center of the city. We stayed 4 days. Very friendly and helpful reception. The room was clean but we had trouble with the (hot)water pressure. The hotel is surrounded by construction, ...... the hotel gave us a discount and was flexible in choosing a "less noisy" room both times we stayed.

Was this review helpful? Yes
Mexico City, Mexico
Top Contributor
54 reviews 54 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed February 28, 2011

This is one of the WORST hotels I've stayed in. The matress was as hard as can be, the decoration was really tacky, the TV didn't work, but the very worst is that they didn;t have hot water. Of course I complained at the front desk and they told me that the pipes were broken and that I was the... More 

Was this review helpful? Yes 1
north carolina
1 review
5 of 5 stars Reviewed July 15, 2009

My wife and I stayed at the hotel for 3 days and it was an absolutely wonderful and perfect time together. The hotel had outstanding service and everyone working was always very attentive to all needs. Your own stay in this hotel would definitely be a highlight of your travel expereince.

Was this review helpful? Yes
Portsmouth, NH
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 18, 2008

I stayed with my fiancee here and booked the honeymoon package. we had a nice suite with champaign and breakfast included. There was a nice view of the city and we got a suite at an excellent price. The staff was attentive and the room was comfortable. We were very happy with the cleanliness and the hotel overall. There are... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Ciudad Bonita? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Ciudad Bonita

Address: Calle 35 No 22-01 | Calle 35 No 22-01, Bucaramanga 680006, Colombia
Location: Colombia > Santander Department > Bucaramanga
Price Range (Based on Average Rates): $
Number of rooms: 65
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Despegar.com, TripOnline SA and Odigeo so you can book your Hotel Ciudad Bonita reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Family Hotel in Bucaramanga

26 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (17)
Business center/function rooms (11)
Pool/beach area (1)
Room/suite (2)
Hotel & grounds (1)
Other (2)

Management photos: Courtesy of the property manager

All management photos (9)
Pool/beach area (1)
Room/suite (1)
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay