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Hotel Ciudad Bonita

Certificate of Excellence
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Calle 35 No 22-01 | Calle 35 No 22-01, Bucaramanga 680006, Colombia
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1 room 1 adult
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69 Reviews from our TripAdvisor Community

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Scarsdale, New York
Level Contributor
78 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed September 22, 2015 via mobile

We only stayed at this hotel for one night. The rooms were comfortable and clean. Wi-fi available but intermittent. Staff seemed friendly and helpful. Exchange rate at hotel was rather low. There are several ATMs located in the main square about two blocks away.

Helpful?
Thank Robert M
London, United Kingdom
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 2, 2015 via mobile

We stayed here before a flight to Medellin. We had an excellent rate from Booking.com. The room was very clean with two double beds. Generous breakfast by the pool with pancakes and cereal. Decent wifi too. Cons: Air conditioning was not overly consistent. Heard doors banging shut throughout the night.

Helpful?
Thank WHBS89
Switzerland
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed January 6, 2015

Spent 4 nights on business at the hotel. Had an excellent corner suite at a high floor with a nice view over the city. Rooms are in progress of renovation. Non-renovated rooms are of considerably lower standard. Both restaurants are very good and with attentive service; Doña Petronas (fish and seafood) is specialized for birthday parties, giving it a party... More 

Helpful?
Thank jplanz
Barcelona
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 15, 2014 via mobile

I do not believe in making excuses for poor standards just because of its location in the world. If a hotel sells itself as top notch then this is how it should be judged. This hotel is a perfect example of a business that is running behind the times and has not kept pace with the expectations of travellers. The... More 

Helpful?
1 Thank iain l
La Junta, Colorado
Level Contributor
90 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed February 5, 2014

High Point - The breakfast servers were very friendly and helpful. The breakfast was adequate and fresh, the coffee good. The room was clean and fruit and candy was left in the room each night which was a nice touch. Low Points: This gringo was not impressed by the cement hard mattresses or the small room for two. The noise... More 

Helpful?
1 Thank DrCheese
fabianBucaramanga, Director de Relaciones Públicas at Hotel Ciudad Bonita, responded to this review

Appreciated DrCheese Thank you for your comments, they are contributions to our continuous improvement. concerning the mattresses we can tell you that in the month of June of 2014 began a project of reforming all the mattresses of the hotel. we are waiting to serve you again. More 

Dorset, United Kingdom
Level Contributor
95 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed January 25, 2014

We only spent one night here on our journey north, but had no complaints. All the staff were friendly and helpful, the room was clean and comfortable and breakfast excellent, although we didn't have much time to enjoy it as we were heading out to get the early bus to Santa Marta. Not impressed with the city itself, but we... More 

Helpful?
2 Thank ageing-hippie
Barranquilla
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed December 29, 2013

If you include Bucaramanga in your tour of Colombia, or "Ciudad Bonita" as it is called, stay at the Hotel Ciudad Bonita if you want to begin your exploring of the area from the center of town. The pool area and main dining room is located on the third floor, offering a good view of the old part of town,... More 

Helpful?
1 Thank wschutmaat
Cuba
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 8, 2012

Good hotel in the center of the city. We stayed 4 days. Very friendly and helpful reception. The room was clean but we had trouble with the (hot)water pressure. The hotel is surrounded by construction, ...... the hotel gave us a discount and was flexible in choosing a "less noisy" room both times we stayed.

Helpful?
Thank stephen b
Mexico City, Mexico
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed February 28, 2011

This is one of the WORST hotels I've stayed in. The matress was as hard as can be, the decoration was really tacky, the TV didn't work, but the very worst is that they didn;t have hot water. Of course I complained at the front desk and they told me that the pipes were broken and that I was the... More 

Helpful?
1 Thank viajerapornegocios
north carolina
1 review
5 of 5 stars Reviewed July 15, 2009

My wife and I stayed at the hotel for 3 days and it was an absolutely wonderful and perfect time together. The hotel had outstanding service and everyone working was always very attentive to all needs. Your own stay in this hotel would definitely be a highlight of your travel expereince.

Helpful?
Thank geraldliliana
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