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Smart Suites Royal

Certificate of Excellence
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Calle 80 No. 51 B-25, Barranquilla, Colombia
Smart Suites Royal
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Ranked #4 of 49 Hotels in Barranquilla
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
NYGman Abu Dhabi, United Arab Emirates
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154 reviews from our community

Traveler rating
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    12
    4
    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Abu Dhabi, United Arab Emirates
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed for 3 weeks. Too many names to mention but the entire staff made me feel right at home. Whatever minor issues I had the staff made sure that they were taken care of immediately. What was amazing that everyone greeted me everyday with a warm smile and a friendly greeting even though my Spanish was limited. One person I... More 

Was this review helpful? Yes
Los Angeles, California
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I am currently staying here at the Smart Suites & am about half way through a more than 3 week stay. Like other reviewers we cant say enough about the staff..they are warm, friendly, helpful & genuinely pleasant. The hotel is modern, is in a pleasant,secure, cosmopolitan area with plenty of shopping & good food a mere walk away. I... More 

Was this review helpful? Yes 1
SmartSuitesRoyal, Director de Recepción at Smart Suites Royal, responded to this review

Dear Guest, First off all we want to thank you for choosing us for your stay at Barranquilla and for taking a few minutes to express your opinion about us in TripAdvisor. For the SmartSuites Royal family it is a pleasure to know that you are having an excellent experience in our hotel. Your comments are really important to us... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 7, 2014

I'll keep this short and sweet........ The entire staff from top to bottom were extremely professional and courteous. My room including the hotel in its entirety was clean and modern looking. The hotel was also conveniently located. I would've given this hotel five stars if the gym had more equipments. But the treadmills were adequate enough for a hard, long... More 

Was this review helpful? Yes 1
SmartSuitesRoyal, Director de Recepción at Smart Suites Royal, responded to this review

Dear Guest, First of all, in behalf of all the SmartSuites Royal Family we want to thank you for taking the time to share your opinion and experience to us. Also, for choosing us as your best option for your accommodation at Barranquilla. We would like you to know that we are always willing to offer an excellent service as... More 

Bogota
Contributor
12 reviews 12 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 17, 2014

This hotel is very nice. People are very friendly and it's location is very good (good restaurants 5min walk from the hotel). The food was nice although the restaurant is quite small and the variety quite narrow. Gym is nice with all the basic. Swimming pool is at the top of the building so the view is fantastic.

Was this review helpful? Yes 1
SmartSuitesRoyal, Director de Recepción at Smart Suites Royal, responded to this review

Dear Guest In behalf of SmartSuites Royal Barranquilla receive a warm greeting. We are thankful for your comments regarding our services and we hope to have your pleasant visit again. Sincerely, Cindy Escorcia Rocha Front Desk Manager More 

Caracas, Distrito Federal, Venezuela
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 2, 2014

I have stayed for several nights and have nothing to complain. Rooms are spacious and clean. Good buffet breakfast. The staff is very helpfull and friendly. Location is perfect, it has lots of nice restaurants within 2-3 blocks. Definitely will stay again.

Was this review helpful? Yes 1
SmartSuitesRoyal, Director de Recepción at Smart Suites Royal, responded to this review

Dear Guest, First off all we want to thank you for your comments, for us it’s really important to have a feedback. We know you came just for business but if you want to take a rest our hotel it’s also an excellent option. We truly hope that your stay was pleasant and that our accommodations and services were acceptable... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 19, 2014

I stayed at this hotel last month and I was very impressed by the hotel staff specially when I first arrived the bellman and the front desk greet me with a warm and sincere welcome. The accommodations and food are excellent will be back soon.

Was this review helpful? Yes 1
SmartSuitesRoyal, Director de Recepción at Smart Suites Royal, responded to this review

Dear Guest In behalf of SmartSuites Royal Barranquilla receive a warm greeting. We are thankful for your comments regarding our services and we hope to have your pleasant visit again. Sincerely, Cindy Escorcia Rocha Front Desk Manager More 

Paramaribo, Suriname
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 7, 2014

The name of Smart Suite Royal is confusing because it is not a suite hotel. Yet the rooms are spacious, clean and well supplied. Like in most luxury hotels in Colombia the bathroom has a glass wall to make it look more spacious. The bathroom is big enough to have the sprinkler on one side and the handle on the... More 

Was this review helpful? Yes
SmartSuitesRoyal, Director de Recepción at Smart Suites Royal, responded to this review

Dear Guest, First off all we want to thank you for your comments, for us it’s really important to have a feedback. We truly hope that your stay was pleasant and that our accommodations and services were acceptable to you since you are the reason for this Teamwork to exist. We hope to have you back soon to this your... More 

1 review
5 of 5 stars Reviewed October 7, 2014

Great location, great room and incredibly helpful staff. I've read lots of bad stuff about the shower , but i can't rate it highly enough as I am 2 metres tall and have lots of room and don't need to bend down to get under the water. A special thank you to Isabel for all her help!

Was this review helpful? Yes
SmartSuitesRoyal, Director de Recepción at Smart Suites Royal, responded to this review

Dear Guest, First off all we want to thank you for choosing us for your stay at Barranquilla and for taking a few minutes to express your opinion about us in TripAdvisor. For the SmartSuites Royal family it is a pleasure to know that you had an excellent experience in our hotel. Your comments are really important to us because... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 4, 2014

I stayed with smartsuite Barranquilla for several times,if you ask me which hotel you should choose when you travel to Barranquilla, I will definitely say smartsuites. Barranquilla is near to the sea, other hotels has bad smell in the room because of the humidity, while the rooms in smart suites never. This hotel has a bar area which you can... More 

Was this review helpful? Yes 2
SmartSuitesRoyal, Director de Recepción at Smart Suites Royal, responded to this review

Dear Guest, First of all, in behalf of all the SmartSuites Royal Family we want to thank you for taking the time to share your opinion and experience to us. Also, for choosing us as your best option for your accommodation at Barranquilla. We would like you to know that we are always willing to offer an excellent service as... More 

Calgary, Canada
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 22, 2014

I stayed at this hotel back in December for three weeks. Great Hotel. This last August 2014 after a theft at the Dann Carlton Hotel, I cancel my reservation after returning from Santa Marta and stayed at Smart Suites Royal instead. People are very professional. I will stay at this hotel every time I visit Barranquilla. Dann Carlton just washed... More 

Was this review helpful? Yes 2
SmartSuitesRoyal, Director de Recepción at Smart Suites Royal, responded to this review

Dear Guest, First of all, in behalf of all the SmartSuites Royal Family we want to thank you for taking the time to share your opinion and experience to us. Also, for choosing us as your best option for your accommodation at Barranquilla. We would like you to know that we are always willing to offer an excellent service as... More 

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