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NH Collection Barranquilla Smartsuites Royal

Certificate of Excellence
4.0 of 5
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Calle 80 No. 51 B-25, Barranquilla, Colombia
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1 room 1 adult
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NH Collection Barranquilla Smartsuites Royal
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214 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 4 days ago NEW

We've been staying in the hotel for the last 2 months and we can say that it is definteley the place to be when travelling for Business. The site is located in an area surrounded by great restaurants, the personnel is absolutely great and always willing to help and the rooms have everything you will ever need.

Helpful?
Thank Àlex S
SmartSuitesRoyal, Gerente at NH Collection Barranquilla Smartsuites Royal, responded to this review

Dear Guest, We greatly appreciate your comments. For us it is gratifying to know that your stay at the Hotel Nh Collection SmartSuites Barranquilla was very satisfactory. NH Hotels Group, human capital is extremely important, as they are the main actors to make your stay unforgettable. We have people with a special charisma and a charming smile whose priority is... More 

Kuerten
Level Contributor
77 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The first thing you need to figure out is what name of the hotel might be in the directories. I did find some which just show Smartsuites Royal or similar. Not sure why that is. The NH is in a nice area of Barranquilla, opposite of the worst McDonalds I ever tried to get me a Burger. DO NOT GO... More 

Helpful?
Thank huxley_war_gestern
SmartSuitesRoyal, Gerente at NH Collection Barranquilla Smartsuites Royal, responded to this review

Dear Guest, Thank you very much for sharing your comments. We thank you for your kind comments. We will consider suggestions and recommendations. They are very important for us all concerns and comments from our guests so we are sure make us improve every day. We see you soon on your next visit to the city. Yours sincerely, Mario Fernando... More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

our experience at this hotel was, for the most part, satisfactory. Rooms are comfortable, clean, and staff very courteous and helpful. It is well located in the alto prado district and relatively safe. Breakfast is good and enjoyable. Suggest is that serving staff should be more attentive to the tables and avoid disappearing into the galley! Things I think should... More 

Helpful?
Thank Alvaro C
SmartSuitesRoyal, Gerente at NH Collection Barranquilla Smartsuites Royal, responded to this review

Dear guest, Thank you very much for sharing your comments. I would like to apologize for the delay on the answer of your requirement. I am personally taking actions on this matter. I am terribly sorry for the inconvenient caused to you and I truly hope to have you with us on your next visit to the city. Yours sincerely,... More 

Wise, Virginia
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at the hotel in different periods during 2 months, all the room I stayed in were new, comfortable and clean. The staff is excellent, and the restaurant has very nice Colombian food and cheaper than the regular hotel restaurants. The area is one of the best of the city, close to many nice restaurants,bars, malls and very centric.... More 

Helpful?
Thank Alfredo M
SmartSuitesRoyal, Gerente at NH Collection Barranquilla Smartsuites Royal, responded to this review

Dear Guest, Thank you very much for your kind comments. It is always a great joy to know we went beyond your expectations. As a member of Nh Hotels Group our aim is to provide a memorable experience. We are eager to have you back so we can keep on offering you the best of Barranquilla’s Spirit. Have a great... More 

Las Vegas, Nevada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Staff very friendly. ..safe area...food and shopping nearby. ..clean rooms...pool is small but nice..With great views. .. breakfast was good...Most everything is a short cab ride away... Easy check in and out...breakfast was good...I would stay here again mostly for the attentive service and location. ..

Helpful?
Thank C8881SSjoseb
SmartSuitesRoyal, Gerente at NH Collection Barranquilla Smartsuites Royal, responded to this review

Dear Guest, Thank you very much for your kind comments. It is always a great joy to know we went beyond your expectations. As a member of Nh Hotels Group our aim is to provide a memorable experience. We are eager to have you back so we can keep on offering you the best of Barranquilla’s Spirit. Have a great... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

mismanagement First I got a room that was occupied, then the other room they gave me was dirty. Ask for the manager to complain and they had no manager! Poor internet signal in the room, but good in the lobby. The bellboy and the security guard were very friendly, saved the three points that I give the hotel

Helpful?
1 Thank WILLIAM B
SmartSuitesRoyal, Gerente at NH Collection Barranquilla Smartsuites Royal, responded to this review

Dear guest, Thank you very much for sharing your comments. First of all, I would like to apologize for the delay on the answer of your requirement. I am personally taking actions on this matter. I am terribly sorry for the inconvenient caused to you and I truly hope to have you with us on your next visit to the... More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed December 30, 2015

After spending more than 30 days during multiple visits I highly recommend this hotel. Customer service, events, front desk and everyone I interacted with, was an excellent experience. Highly recommended!

Review collected in partnership with NH Hotels

Helpful?
Thank navarrorodri
SmartSuitesRoyal, Gerente at NH Collection Barranquilla Smartsuites Royal, responded to this review

Dear Guest, Thank you very much for your kind comments. It is always a great joy to know we went beyond your expectations. As a member of Nh Hotels Group our aim is to provide a memorable experience. We are eager to have you back so we can keep on offering you the best of Barranquilla’s Spirit. Have a great... More 

Caracas, Venezuela
1 review
5 of 5 stars Reviewed November 16, 2015

It has comfortable rooms and is located in one of the best areas of the city. It offers great service, the staff is friendly and always helpful. In this hotel you will probably get the highest quality-price relation in the city

Helpful?
Thank RupertCal
SmartSuitesRoyal, Director de Relaciones con Clientes at NH Collection Barranquilla Smartsuites Royal, responded to this review

Dear Mr. Rupert, Thank you very much for your kind comments. As a member of Nh Hotels Group, we aim to provide the best service in town; for that reason it is a great pleasure to know your experience at the Hotel was excellent. We are looking forward for your next visit so we can keep on providing you and... More 

A TripAdvisor Member
5 of 5 stars Reviewed November 11, 2015

Everything was beyond than I expected ..... Everyone was very polite, so helpful.... I loved this hotel... I'd gladly stay here in another opportunity... The location of the hotel is nice, let's you know and feel the Spirit of Barranquilla...

Review collected in partnership with NH Hotels

Helpful?
Thank A TripAdvisor Member
SmartSuitesRoyal, Director de Relaciones con Clientes at NH Collection Barranquilla Smartsuites Royal, responded to this review

Dear Guest, Thank you very much for your kind comments. It is always a great joy to know we went beyond your expectations. As a member of Nh Hotels Group our aim is to provide a memorable experience. We are eager to have you back so we can keep on offering you the best of Barranquilla’s Spirit. Have a great... More 

Vancouver, BC
Level Contributor
56 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed November 10, 2015

Very disappointed... I was looking forward to staying here. As a woman traveling alone, security and safety are so important. I booked the hotel, and requested a car to pick me up. After three ignored emails, I told them I have to cancel, and found another hotel. It cost me $150 as well, but I really did not feel safe... More 

Helpful?
Thank bubbles081
SmartSuitesRoyal, Director General at NH Collection Barranquilla Smartsuites Royal, responded to this review

Dear Mrs. Van Diepen, First of all, I would like to apologize for the delay on the answer of your requirement. I am personally taking actions on this matter. You are absolutely right; security and safety are the most important subjects when traveling, especially if you are doing it alone. I am terribly sorry for the inconvenient caused to you... More 

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