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Estelar En Alto Prado Hotel

Certificate of Excellence
Calle 76 No 56-29, Barranquilla, Colombia
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Estelar En Alto Prado Hotel
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Estelar En Alto Prado Hotel
Estelar En Alto Prado Hotel
Estelar En Alto Prado Hotel
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146 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Ammenities and public areas are great however the walls are not soundproof and very thin so I had trouble falling asleep with all the noise on upper and neighbor rooms. Breakfast and every service is excelent nevertheless. Includes free parking

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Hoteles_Estelar, General Manager at Estelar En Alto Prado Hotel, responded to this review

Dear Guest We appreciate and value your comments and observations , these allow us to make the necessary adjustments in order to provide the best service which has characterized us . We apologize for the situation and we would like to invite you to come back again. Vilma Vivas Estelar En Alto Prado More 

Senior Contributor
30 reviews 30 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The big problem was with the front-desk staff which were indifferent and slow. As a result the checkin and checkout process were needlessly slow and painful. Rooms were fine for a business hotel, restaurant was adequate but here too, terribly slow service. I keep staying there for location and convenience but have started exploring other options as well.

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Hoteles_Estelar, Manager at Estelar En Alto Prado Hotel, responded to this review

Dear Guest We would like to thank you, for your comments. we have taken all correctives in our service to improve and make your stay as confortable as possible. We would like you give us the opportunity to attend you again Vilma Vivas General Manager More 

Sao Paulo, SP
Top Contributor
122 reviews 122 reviews
22 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed February 22, 2015

I've stayed for weekend while attending the city's famous Carnival; hotel is well kept and located near good restaurants and in a safe area next to the Country Club. Rooms are bright, clean and spacious. Amenities are very basic though and there's no complimentary water (which would be nice considering this a hot city all-year round).

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Hoteles_Estelar, Front Office Manager at Estelar En Alto Prado Hotel, responded to this review
Google Translation

Apreciado Huésped Reciba un cordial saludo . Agradecemos el habernos escogido y valoramos sus comentarios respecto a su estadía con... More 

London, Canada
Top Contributor
119 reviews 119 reviews
25 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed January 24, 2015

Not a five star and it is overpriced. Check in was foolishly slow and disorganized.There is no classy vibe and the rooms are echo filled and sterile. Perhaps in a good part of town but not to be used again. Despite ordering a cab from the concierge well in advance (with the destination) the cabbie was incapable of finding the... More 

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Hoteles_Estelar, General Manager at Estelar En Alto Prado Hotel, responded to this review

Dear Guest Yours sincerely Hotel Estelar We regret any inconvenience presenting during your stay and welcome your comments which allow us to continuous improvement. We have taken the correctives to the company providing transportation services we as well as our areas involved. We look forward to the opportunity to serve you again Vilma Vivas General Manager More 

Contributor
19 reviews 19 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 10, 2014

I've diidn't rate it with the maximum dots as I think that is a liitle bit pricey. The Hotel is situated in a very nice and clean area with nice facilities around - supermarket and a shopping mall at a walk distance.The Hotel looks new and modern and very well mantained.The rooms are very nice and clean.As a matter of... More 

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Hoteles E, Manager at Estelar En Alto Prado Hotel, responded to this review

We Would like to thank you for your comments about the Hotel and our services We are hopping to be always the first option every time you came to this city Best Regards Vilma Vivas General Manager More 

Lawrenceville, Georgia
Top Contributor
160 reviews 160 reviews
22 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed May 17, 2014

The hotel décor is modern and inviting, with very friendly front desk staff. The restaurant on site has a nice, typical buffet for breakfast, with fruits and juices along one wall and the hot food station along the perpendicular wall. Good service there, though the restaurant can become quite crowded and noisy at times. Dinner also provides a good menu,... More 

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Bogota, Colombia
Contributor
18 reviews 18 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 28, 2014

Wake up call never came, clock in room did not work, hair dryer in room did not work, room card failed to work after breakfast on morning of departure. As a Gold Card Estelar member, I did not get an upgrade because the hotel was full, but they promised me an "atencion" that never came and a morning newspaper that... More 

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Bogota, Colombia
Top Contributor
55 reviews 55 reviews
26 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed March 4, 2014

Even tough the staff is very friendly, and the hotel is brand new, there is really nothing special about it. Pool is very small and not inviting, rooms are just standard, not even a complimentary bottle of water! Also if you really need to sleep, you better bring your own earplugs, walls are thin and you can hear your neighbors... More 

Was this review helpful? Yes 1
Brooklyn, New York
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 25, 2014 via mobile

Pros: Wonderful people working in the hotel Large, inviting lobby Great coffee shop in lobby Good work area in room Easy check in Cons: The windows in room are very dirty on the outside I couldn't figure out how to control thermostat

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1 review
4 of 5 stars Reviewed February 20, 2014

Stayed there with several coworkers for business, it was a very modern decent clean hotel and a very friendly and knowledgeable staff. Active wifi everywhere but if your on your phone moving floors you need to change a different code for every floor. Other than that I had an excellent day and the surrounding areas are very nice

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Amenities