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Sonesta Hotel Barranquilla

4.0 of 5 Calle 106 #50-11 | Villa Santos, Barranquilla, Colombia
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Certificate of Excellence 2014
Sonesta Hotel Barranquilla
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Sonesta Hotel Barranquilla
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146 reviews from our community

Traveler rating
    66
    53
    21
    6
    0
See reviews for
26
32
8
55
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (146)
  • Mar-May only
    (32)
  • Jun-Aug only
    (40)
  • Sep-Nov only
    (37)
  • Dec-Feb only
    (37)
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Buenos Aires
Senior Contributor
42 reviews 42 reviews
34 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Decided to stay one night for business at this hotel based on reviews found here and competitive pricing. I arrived late at night (around 10pm) from a long journey and just wanted to have a shower and go to sleep. Check in was fast and staff friendly. Received my key card and went to my room where the AC was... More 

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HaroldGonzalezM, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review
Google Translation

Reciba un cordial saludo en nombre de todo el personal de Sonesta Hotel Barranquilla. Sus comentarios son de gran importancia... More 

Bogota, Colombia
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 4, 2014

We were in Barranquilla for a friend’s wedding and stayed over the weekend at the Sonesta Hotel. Overall, our stay was alright, but nothing to brag about, as yow will find form the “buts” on this review. The location of the hotel was convenient for us, and I must say it was a plus having a shopping centre attached to... More 

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HaroldGonzalezM, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review
Google Translation

Es para SONESTA HOTEL BARRANQUILLA un compromiso permanente dar atención a cada una de las observaciones de nuestros huéspedes para... More 

Seattle, Washington
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 16, 2014

the Sonesta looks like a newer property and it is in a newer area than traditional hotels in Barranquilla. Our rooms were comfortable except the key cards kept malfunctioning and we had to get them constantly re-magnetized. We found the bar to be very friendly and convenient. The friendly bar tender showered us with all the stories of famous people... More 

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HaroldGonzalezM, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review
Google Translation

Reciba un cordial saludo en nombre de todo el personal de Sonesta Hotel Barranquilla. Nos sentimos orgullosos de haber superado... More 

Texas
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 28, 2014

This is one outstanding hotel. The front desk guys were exceptional, particular mention goes to Juan Camilo, Andrea and Jorge and the rest of the staff were all wonderful. The room very large, spacious and perfect service. The hotel is very clean, and very nice environment. I will recommend it to my friends. Unforgettable vacations. Congratulations and many success.

Was this review helpful? Yes
HaroldGonzalezM, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review
Google Translation

Reciba un cordial saludo en nombre de todo el personal de Sonesta Hotel Barranquilla. Sus comentarios son de gran importancia... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 4, 2014

I stayed in bogota sonesta which is perfect, so I choose to stay with sonesta Barranquilla when I travel to Barranquilla , the thing turns out this is a totally different hotel, rooms are big but not cozy, reception have problem understand my English, the good thing is they have a Asia bar at the lobby which has good sushis... More 

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HaroldGonzalezM, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review

In behalf of Sonesta Hotel Barranquilla receive a warm greeting. We want to offer our most sincere apologies regarding your English spoken and not cozy room issue, and thanks to your observation we are now taking all the measures needed so this won`t happen again. We appreciate the time that you have devoted to express your comments, and we`re certain... More 

Glendale, California
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 7, 2014

We booked on the Sonesta web site, but when we arrived they had no record of our reservation. It took a good 30 minutes to sort things out. The staff was very friendly. We booked 2 adults and 2 children. After checking our passports and finding that our kids were older than 12 they wanted to charge us an additional... More 

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HaroldGonzalezM, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review
Google Translation

Respetado Sr. Franklin reciba un cordial saludo en nombre de todo el personal de Sonesta Hotel Barranquilla. Agradecemos mucho el... More 

Bogota, Colombia
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 5, 2014

I went with my family (6 adults) plus my little niece (2 Yrs). They were kind enough to give us a bedroom in advance before the check in time since we were traveling with the baby girl. The commitment was to give us the two additional bedrooms as we had previously booked at 3pm at the check in time. It... More 

Was this review helpful? Yes
HaroldGonzalezM, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review

In behalf of Sonesta Hotel Barranquilla receive a warm greeting. We want to offer our most sincere apologies regarding your check in issue, and thanks to your observation we are now taking all the measures needed so this won`t happen again. We appreciate the time that you have devoted to express your comments, and we`re certain that you will feel... More 

Contributor
19 reviews 19 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 20, 2014 via mobile

I've stayed here twice over the past 18 months and it seems to have gotten worse. When we arrived there were "issues" with our rooms and they had to find another hotel for us and we ended up at the SmartSuites. The next night we had to come back to the Sonesta because SmartSuites was sold out (for good reason).... More 

Was this review helpful? Yes
HaroldGonzalezM, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review

On behalf of all the staff at the Sonesta Hotel Barranquilla receive a warm greeting. Your comments are of great importance to the continue the improvement of our service, that is why I want to thank you for taking your time to review your stay at our hotel. We want to offer our sincere apologies for the discomfort generated in... More 

colombia
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed June 25, 2014

This hotel is connected to a small shopping center. It has a very small lobby. The rooms and the beds are very nice. Rooms have a good size. The equipment in the gym is outdated. Some of It does not work. The employees on pool area are polite but know nothing about the sauna and steam room. No towels avalailable... More 

Was this review helpful? Yes
HaroldGonzalezM, Guest Relations Manager at Sonesta Hotel Barranquilla, responded to this review

Greetind from all staff of Sonesta Hotel Barranquilla. Your comments are of great importance to the continuous improvement of our service, that is why we want to thank you for taking your time to review your stay at our hotel and give us the opportunity to make your next visit a complete memorable experience. We look forward to your presence... More 

Buenos Aires
Top Contributor
160 reviews 160 reviews
82 hotel reviews
155 helpful votes 155 helpful votes
4 of 5 stars Reviewed June 6, 2014

I wasn't able to get a direct flight to Santa Marta so I had to fly to Barranquilla and spend the night before taking a two hour bus ride the next day. The reviews on TripAdvisor for Sonesta seemed good so I took the chance, arriving at 1 am after a flight from Bogota. Front desk staff were helpful, but... More 

Was this review helpful? Yes
HaroldGonzalezM, Guest Relations Manager at Sonesta Hotel Barranquilla, responded to this review

Kindest regards from the whole family SONESTA HOTEL We appreciate the time to make these comments and publicize the findings that occurred during your visit. Our motivation is to receive comments encourage us to continue to offer differentiated service to attract and retain the loyalty of our guests and in turn socialize our team. We hope to have the opportunity... More 

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Additional Information about Sonesta Hotel Barranquilla

Address: Calle 106 #50-11 | Villa Santos, Barranquilla, Colombia
Location: Colombia > Atlantico Department > Barranquilla
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sonesta Hotel Barranquilla 4*
Number of rooms: 126
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Hotel Style:
#2 Luxury Hotel in Barranquilla
#5 Business Hotel in Barranquilla

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