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Sonesta Hotel Barranquilla

Certificate of Excellence
Calle 106 #50-11 | Villa Santos, Barranquilla, Colombia
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1 room 1 adult
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Sonesta Hotel Barranquilla
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202 Reviews from our TripAdvisor Community

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quito
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Hotel is conveniently attached to a little mall with some chain restaurants and basic services such as bank servientrega... Its 3 min in taxi from main bella vista mall. Ghl tour behind hold cocobeach bar restaurant terrasse Rooms are large and well maintained. Only wooden door suffer from early wear due to material (need protection) Tested room service..quite good. Starters... More 

Helpful?
Thank ProfesorX
HaroldGonzalezM, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review

On behalf of all the staff at the Sonesta Hotel Barranquilla receive a warm greeting. Your comments are of great importance to the ongoing improvement of our service, which is why I want to thank you for taking the time to evaluate your stay at our hotel. We look forward again with your presence at our hotel and our city,... More 

Hollywood, Florida
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 5, 2015 via mobile

This is a high-quality hotel that we found for a really good price. It seems like a 4 star hotel. The rooms are clean and comfortable, of course. We had a huge marble walk-in shower in our standard room. The buffet breakfast is great, it was included, and had things that you wouldn't normally find at a breakfast buffet, like... More 

Helpful?
Thank Jenny A
HaroldGonzalezM, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review

On behalf of all the staff at the Sonesta Hotel Barranquilla receive a warm greeting. Your comments are of great importance to the ongoing improvement of our service, which is why I want to thank you for taking the time to evaluate your stay at our hotel. We look forward again with your presence at our hotel and our city,... More 

Bogota, Colombia
Level Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed December 4, 2015 via mobile

At the front desk we were ignored until the couple that was checking in moved out. As I walked in my room I discovered someone else was already there. Embarrasing walking in on them. I placed the do not disturb sign on my door but housekeeping walked right in and did up the room anyways, in my absence. And took... More 

Helpful?
Thank German A
HaroldGonzalezM, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review

On behalf of all the staff at the Sonesta Hotel Barranquilla receive a warm greeting. Your comments are of great importance to the ongoing improvement of our service, which is why I want to thank you for taking the time to evaluate your stay at our hotel We want to offer our most sincere apologies regarding your service issue, and... More 

Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 2, 2015

I love this hotel and it is the best hotel to enjoy the Carnival festivities. it has a great spa in the hotel as well as a great club. it is in a great location only a few mins from the best restaurants and clubs

Helpful?
Thank university I
HaroldGonzalezM, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review

Dear Guest. We appreciate the time to let us know your experience in the hotel. we are willing to meet you here again to provide a memorable stay. our staff will be always ready to satisfy each of your needs. Best regards, More 

Sotogrande, Spain
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 19, 2015 via mobile

Have stayed at this hotel four times now over the past few years mainly due to convenient location and overall quality v price. Service is attentive and good, rooms are comfortable and a good size. Rooftop pool although small is perfect if you want to relax for an afternoon. Breakfast is good although the options were more limited in off... More 

Helpful?
Thank Clogs76
HaroldGonzalezM, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review

On behalf of all the staff at the Sonesta Hotel Barranquilla receive a warm greeting. Your comments are of great importance to the ongoing improvement of our service, which is why I want to thank you for taking the time to evaluate your stay at our hotel. We look forward again with your presence at our hotel and our city,... More 

Bogota, Colombia
Level Contributor
95 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed October 4, 2015

Check in and check out was fast, which is usually rare in hotels in Colombia. The staff were friendly and helpful. Rooms are comfortable and spacious. Nice shower and sleep quality. Breakfast is included in the room fee, and it is good enough. Had no problems with smells reported by other travelers.

Helpful?
1 Thank RoxinBA
HaroldGonzalezM, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review

Your comments are of great importance to the ongoing improvement of our service, which is why I want to thank you for taking the time to evaluate your stay at our hotel. We look forward again with your presence at our hotel and our city, "Golden Gate of Colombia." More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 28, 2015

The lobby is nice. Once u get on the elevator and head up to your room is all ok untill you get out and the smell of hallway is horrible. The room also smells. But since i was only staying two nights i worked thru it. But the worst part was the bed bugs. For a Hotel with four stars... More 

Helpful?
1 Thank Negro V
HaroldGonzalezM, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review

On behalf of Sonesta Hotel Barranquilla receive a warm greeting. We want to offer our most sincere apologies regarding your bugs and smell issue, and thanks to your observation we are now taking all the measures needed so this won`t happen again. We appreciate the time that you have devoted to express your comments, and we`re certain that you will... More 

Paterson, New Jersey
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 18, 2015

The hotel staff was very friendly. Check-in and check-out was fast and efficient. The hotel and it's bar was trendy. Wi-fi was a little slow but it worked fine. The room was clean and comfortable. I was in one of the top floors and had a great view of downtown Barranquilla from my room.

Helpful?
Thank SentioPhoto
HaroldGonzalezM, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review

On behalf of all the staff at the Sonesta Hotel Barranquilla receive a warm greeting. Your comments are of great importance to the ongoing improvement of our service, which is why I want to thank you for taking the time to evaluate your stay at our hotel. We look forward again with your presence at our hotel and our city. More 

Buenos Aires
Level Contributor
50 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed January 20, 2015

Decided to stay one night for business at this hotel based on reviews found here and competitive pricing. I arrived late at night (around 10pm) from a long journey and just wanted to have a shower and go to sleep. Check in was fast and staff friendly. Received my key card and went to my room where the AC was... More 

Helpful?
Thank Mauricio76
HaroldGonzalezM, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review
Google Translation

Reciba un cordial saludo en nombre de todo el personal de Sonesta Hotel Barranquilla. Sus comentarios son de gran importancia... More 

London, United Kingdom
Level Contributor
43 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed December 4, 2014

We were in Barranquilla for a friend’s wedding and stayed over the weekend at the Sonesta Hotel. Overall, our stay was alright, but nothing to brag about, as yow will find form the “buts” on this review. The location of the hotel was convenient for us, and I must say it was a plus having a shopping centre attached to... More 

Helpful?
Thank NovDoh
HaroldGonzalezM, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review
Google Translation

Es para SONESTA HOTEL BARRANQUILLA un compromiso permanente dar atención a cada una de las observaciones de nuestros huéspedes para... More 

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