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Sonesta Hotel Barranquilla

Certificate of Excellence
Calle 106 #50-11 | Villa Santos, Barranquilla, Colombia
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1 room 1 guest
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Sonesta Hotel Barranquilla
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Sonesta Hotel Barranquilla
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175 Reviews from our TripAdvisor Community

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Traveler rating
    79
    64
    25
    7
    0
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29
38
10
66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (175)
  • Mar-May only
    (48)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (37)
  • Dec-Feb only
    (41)
All months
1 review
2 of 5 stars Reviewed 3 days ago NEW

The lobby is nice. Once u get on the elevator and head up to your room is all ok untill you get out and the smell of hallway is horrible. The room also smells. But since i was only staying two nights i worked thru it. But the worst part was the bed bugs. For a Hotel with four stars... More 

Was this review helpful? Yes
HaroldGonzalezM, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review

On behalf of Sonesta Hotel Barranquilla receive a warm greeting. We want to offer our most sincere apologies regarding your bugs and smell issue, and thanks to your observation we are now taking all the measures needed so this won`t happen again. We appreciate the time that you have devoted to express your comments, and we`re certain that you will... More 

Paterson, New Jersey
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel staff was very friendly. Check-in and check-out was fast and efficient. The hotel and it's bar was trendy. Wi-fi was a little slow but it worked fine. The room was clean and comfortable. I was in one of the top floors and had a great view of downtown Barranquilla from my room.

Was this review helpful? Yes
HaroldGonzalezM, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review

On behalf of all the staff at the Sonesta Hotel Barranquilla receive a warm greeting. Your comments are of great importance to the ongoing improvement of our service, which is why I want to thank you for taking the time to evaluate your stay at our hotel. We look forward again with your presence at our hotel and our city. More 

Buenos Aires
Level Contributor
49 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed January 20, 2015

Decided to stay one night for business at this hotel based on reviews found here and competitive pricing. I arrived late at night (around 10pm) from a long journey and just wanted to have a shower and go to sleep. Check in was fast and staff friendly. Received my key card and went to my room where the AC was... More 

Was this review helpful? Yes
HaroldGonzalezM, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review
Google Translation

Reciba un cordial saludo en nombre de todo el personal de Sonesta Hotel Barranquilla. Sus comentarios son de gran importancia... More 

London, United Kingdom
Level Contributor
36 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed December 4, 2014

We were in Barranquilla for a friend’s wedding and stayed over the weekend at the Sonesta Hotel. Overall, our stay was alright, but nothing to brag about, as yow will find form the “buts” on this review. The location of the hotel was convenient for us, and I must say it was a plus having a shopping centre attached to... More 

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HaroldGonzalezM, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review
Google Translation

Es para SONESTA HOTEL BARRANQUILLA un compromiso permanente dar atención a cada una de las observaciones de nuestros huéspedes para... More 

Seattle, Washington
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 16, 2014

the Sonesta looks like a newer property and it is in a newer area than traditional hotels in Barranquilla. Our rooms were comfortable except the key cards kept malfunctioning and we had to get them constantly re-magnetized. We found the bar to be very friendly and convenient. The friendly bar tender showered us with all the stories of famous people... More 

Was this review helpful? Yes
HaroldGonzalezM, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review
Google Translation

Reciba un cordial saludo en nombre de todo el personal de Sonesta Hotel Barranquilla. Nos sentimos orgullosos de haber superado... More 

Texas
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 28, 2014

This is one outstanding hotel. The front desk guys were exceptional, particular mention goes to Juan Camilo, Andrea and Jorge and the rest of the staff were all wonderful. The room very large, spacious and perfect service. The hotel is very clean, and very nice environment. I will recommend it to my friends. Unforgettable vacations. Congratulations and many success.

Was this review helpful? Yes
HaroldGonzalezM, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review
Google Translation

Reciba un cordial saludo en nombre de todo el personal de Sonesta Hotel Barranquilla. Sus comentarios son de gran importancia... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 4, 2014

I stayed in bogota sonesta which is perfect, so I choose to stay with sonesta Barranquilla when I travel to Barranquilla , the thing turns out this is a totally different hotel, rooms are big but not cozy, reception have problem understand my English, the good thing is they have a Asia bar at the lobby which has good sushis... More 

Was this review helpful? Yes 1
HaroldGonzalezM, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review

In behalf of Sonesta Hotel Barranquilla receive a warm greeting. We want to offer our most sincere apologies regarding your English spoken and not cozy room issue, and thanks to your observation we are now taking all the measures needed so this won`t happen again. We appreciate the time that you have devoted to express your comments, and we`re certain... More 

Glendale, California
Level Contributor
44 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed September 7, 2014

We booked on the Sonesta web site, but when we arrived they had no record of our reservation. It took a good 30 minutes to sort things out. The staff was very friendly. We booked 2 adults and 2 children. After checking our passports and finding that our kids were older than 12 they wanted to charge us an additional... More 

Was this review helpful? Yes
HaroldGonzalezM, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review
Google Translation

Respetado Sr. Franklin reciba un cordial saludo en nombre de todo el personal de Sonesta Hotel Barranquilla. Agradecemos mucho el... More 

Bogota, Colombia
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 5, 2014

I went with my family (6 adults) plus my little niece (2 Yrs). They were kind enough to give us a bedroom in advance before the check in time since we were traveling with the baby girl. The commitment was to give us the two additional bedrooms as we had previously booked at 3pm at the check in time. It... More 

Was this review helpful? Yes
HaroldGonzalezM, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review

In behalf of Sonesta Hotel Barranquilla receive a warm greeting. We want to offer our most sincere apologies regarding your check in issue, and thanks to your observation we are now taking all the measures needed so this won`t happen again. We appreciate the time that you have devoted to express your comments, and we`re certain that you will feel... More 

Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed July 20, 2014 via mobile

I've stayed here twice over the past 18 months and it seems to have gotten worse. When we arrived there were "issues" with our rooms and they had to find another hotel for us and we ended up at the SmartSuites. The next night we had to come back to the Sonesta because SmartSuites was sold out (for good reason).... More 

Was this review helpful? Yes
HaroldGonzalezM, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review

On behalf of all the staff at the Sonesta Hotel Barranquilla receive a warm greeting. Your comments are of great importance to the continue the improvement of our service, that is why I want to thank you for taking your time to review your stay at our hotel. We want to offer our sincere apologies for the discomfort generated in... More 

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Hotel & grounds (13)
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