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Sonesta Hotel Barranquilla

4.0 of 5 Calle 106 #50-11 | Villa Santos, Barranquilla, Colombia
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Certificate of Excellence 2014
Sonesta Hotel Barranquilla
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Sonesta Hotel Barranquilla
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128 reviews from our community

Traveler rating
    54
    49
    19
    6
    0
See reviews for
21
27
8
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (128)
  • Mar-May only
    (32)
  • Jun-Aug only
    (40)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (21)
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Seattle, Washington
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

the Sonesta looks like a newer property and it is in a newer area than traditional hotels in Barranquilla. Our rooms were comfortable except the key cards kept malfunctioning and we had to get them constantly re-magnetized. We found the bar to be very friendly and convenient. The friendly bar tender showered us with all the stories of famous people... More

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Texas
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is one outstanding hotel. The front desk guys were exceptional, particular mention goes to Juan Camilo, Andrea and Jorge and the rest of the staff were all wonderful. The room very large, spacious and perfect service. The hotel is very clean, and very nice environment. I will recommend it to my friends. Unforgettable vacations. Congratulations and many success.

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HaroldGonzalezM, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review
Google Translation

Reciba un cordial saludo en nombre de todo el personal de Sonesta Hotel Barranquilla. Sus comentarios son de gran importancia... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 4, 2014

I stayed in bogota sonesta which is perfect, so I choose to stay with sonesta Barranquilla when I travel to Barranquilla , the thing turns out this is a totally different hotel, rooms are big but not cozy, reception have problem understand my English, the good thing is they have a Asia bar at the lobby which has good sushis... More

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HaroldGonzalezM, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review

In behalf of Sonesta Hotel Barranquilla receive a warm greeting. We want to offer our most sincere apologies regarding your English spoken and not cozy room issue, and thanks to your observation we are now taking all the measures needed so this won`t happen again. We appreciate the time that you have devoted to express your comments, and we`re certain... More

Glendale, California
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 7, 2014

We booked on the Sonesta web site, but when we arrived they had no record of our reservation. It took a good 30 minutes to sort things out. The staff was very friendly. We booked 2 adults and 2 children. After checking our passports and finding that our kids were older than 12 they wanted to charge us an additional... More

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HaroldGonzalezM, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review
Google Translation

Respetado Sr. Franklin reciba un cordial saludo en nombre de todo el personal de Sonesta Hotel Barranquilla. Agradecemos mucho el... More

Bogota, Colombia
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 5, 2014

I went with my family (6 adults) plus my little niece (2 Yrs). They were kind enough to give us a bedroom in advance before the check in time since we were traveling with the baby girl. The commitment was to give us the two additional bedrooms as we had previously booked at 3pm at the check in time. It... More

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HaroldGonzalezM, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review

In behalf of Sonesta Hotel Barranquilla receive a warm greeting. We want to offer our most sincere apologies regarding your check in issue, and thanks to your observation we are now taking all the measures needed so this won`t happen again. We appreciate the time that you have devoted to express your comments, and we`re certain that you will feel... More

Contributor
17 reviews 17 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 20, 2014 via mobile

I've stayed here twice over the past 18 months and it seems to have gotten worse. When we arrived there were "issues" with our rooms and they had to find another hotel for us and we ended up at the SmartSuites. The next night we had to come back to the Sonesta because SmartSuites was sold out (for good reason).... More

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HaroldGonzalezM, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review

On behalf of all the staff at the Sonesta Hotel Barranquilla receive a warm greeting. Your comments are of great importance to the continue the improvement of our service, that is why I want to thank you for taking your time to review your stay at our hotel. We want to offer our sincere apologies for the discomfort generated in... More

colombia
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed June 25, 2014

This hotel is connected to a small shopping center. It has a very small lobby. The rooms and the beds are very nice. Rooms have a good size. The equipment in the gym is outdated. Some of It does not work. The employees on pool area are polite but know nothing about the sauna and steam room. No towels avalailable... More

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HaroldGonzalezM, Guest Relations Manager at Sonesta Hotel Barranquilla, responded to this review

Greetind from all staff of Sonesta Hotel Barranquilla. Your comments are of great importance to the continuous improvement of our service, that is why we want to thank you for taking your time to review your stay at our hotel and give us the opportunity to make your next visit a complete memorable experience. We look forward to your presence... More

Buenos Aires
Top Contributor
152 reviews 152 reviews
79 hotel reviews
149 helpful votes 149 helpful votes
4 of 5 stars Reviewed June 6, 2014

I wasn't able to get a direct flight to Santa Marta so I had to fly to Barranquilla and spend the night before taking a two hour bus ride the next day. The reviews on TripAdvisor for Sonesta seemed good so I took the chance, arriving at 1 am after a flight from Bogota. Front desk staff were helpful, but... More

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HaroldGonzalezM, Guest Relations Manager at Sonesta Hotel Barranquilla, responded to this review

Kindest regards from the whole family SONESTA HOTEL We appreciate the time to make these comments and publicize the findings that occurred during your visit. Our motivation is to receive comments encourage us to continue to offer differentiated service to attract and retain the loyalty of our guests and in turn socialize our team. We hope to have the opportunity... More

Miami Beach, Florida
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 7, 2014

I just stayed in this hotel about a week ago. The hotel is good in the sense that the bedrooms are very nice, clean and roomy. The internet is pretty fast. Breakfast is very good. The drawback is that the room I had and the one assigned to my colleague had a musty smell. Evidently the staff knows about this... More

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HaroldGonzalezM, Guest Relations Manager at Sonesta Hotel Barranquilla, responded to this review

In behalf of Sonesta Hotel Barranquilla receive a warm greeting We are thankful for your remarks, and are committed to take actions as needed. We appreciate the time that you have devoted to express your comments, and we`re certain that you will feel the difference in your future stays. More

Medellin, Colombia
Top Contributor
79 reviews 79 reviews
28 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 21, 2014

This was my first time in this hotel and I had high expectations because I have stayed sometimes at the same franchise in Valledupar. However, this hotel isn't the same. At my arrival the front desk attention was a little agressive, not welcoming at all. The room was huge and the room service excellent (the food that I asked for... More

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HaroldGonzalezM, Guest Relations Manager at Sonesta Hotel Barranquilla, responded to this review
Google Translation

En nombre de la familia SONESTA HOTEL BARRANQUILLA quisiera agradecerle por haberse tomado el tiempo de escribir su experiencia en... More

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Additional Information about Sonesta Hotel Barranquilla

Address: Calle 106 #50-11 | Villa Santos, Barranquilla, Colombia
Location: Colombia > Atlantico Department > Barranquilla
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sonesta Hotel Barranquilla 4*
Number of rooms: 126
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