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All 286 Wenzhou hotels

Sheraton Wenzhou Hotel

5.0 of 5 Hotel   |   No.292 Chezhan Avenue, Wenzhou 325000, China
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Sheraton Wenzhou Hotel
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82%
Ranked #2 of 286 hotels in Wenzhou
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
James T Nishinomiya, Japan
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75 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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English first
Nishinomiya, Japan
Top Contributor
132 reviews 132 reviews
28 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Located fairly near the center of town, across the street are two of Wenzhou's most expensive shopping centers - Times Square (时代广场) Shopping Center and Fortune Shopping Center Starbucks is located across the street - corner of the Times Square complex. As others have mentioned, go to CTRIP and order through their website, it is easily 10 percent cheaper or... More

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Sydney
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

If you book this hotel through the official Starwood website you are a dork. I got a significantly cheaper rate through Ctrip and give Starwood zero stars for then refusing to honour the starwood.com "best rate guarantee" because they are saying that Ctrip is an 'on request' booking site to which their guarantee doesn't apply. Note that you need to... More

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richard m, Owner at Sheraton Wenzhou Hotel, responded to this review

Thanks for shareing with us your experience at Sheraton Wenzhou Hotel. We were happy to hear you had nice experience with us. We look forward to seeing you again in the near future. If you have any questions, please feel free to contact us. More

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 4, 2014 via mobile

No complaints with this hotel. The breakfast is a lavish spread. Rooms are new and well appointed. The hotel is a stone's throw distance to the times sq mall and the blue shell bar. The food quality of BENE the roof-top Italian restaurant is good but the restaurant is otherwise dull.

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richard m, Owner at Sheraton Wenzhou Hotel, responded to this review

Dear Guest, Thank you very much for sharing your pleasant experience at Sheraton Wenzhou Hotel. We are glad to hear that you had a wonderful stay with us. We look forward to welcome you back to another pleasurable experience with excellent service. More

Shanghai, China
Top Contributor
76 reviews 76 reviews
26 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed March 11, 2014

Check in was efficient and polite. Rooms are standard Sheraton fayre. Showers are powerful (and easy to operate - a bonus when, increasingly, showers seem to require at least a BA to operate). I would say that towels need to be replaced as they are feeling - and looking - very tired and quite dog-eared. Overall, however, this is a... More

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richard m, Owner at Sheraton Wenzhou Hotel, responded to this review

Dear Guest. Thanks very much for taking your time to leave valuable comments here. We've already informed the related department about the improvement they can make, avoid such kind of thing happen for the next time. We feel very sorry about the inconvenience brought to you. Thanks again for letting us know about it. Please be reassured that ongoing improvements... More

Moscow, Russia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2014

very good hotel, slightly above the normal, western sheraton level. strongly suggest the 'executive' floor, others might be more noisy. it is amazing, but you can still get a room for smokers. there are two-three good restaurants 5-10 min walk.

Was this review helpful? Yes 1
richard m, Sales Coodinator at Sheraton Wenzhou Hotel, responded to this review

Dear Guest, Thank you very much for sharing your pleasant experience at Sheraton Wenzhou Hotel. We are glad to hear that you had a wonderful stay with us. We look forward to welcome you back to another pleasurable experience with excellent service. More

Columbia, South Carolina
Top Contributor
74 reviews 74 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 13, 2014

As an overall Sheraton property this would rank as average. However, I am writing this review as it relates to Wenzhou and other 3rd tier China cities. As a Platinum member I was upgraded to a suite. The room is spacious and bed is Western comfortable like most Sheratons. The room does have a dark feel. Because of this the... More

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richard m, sales coodinator at Sheraton Wenzhou Hotel, responded to this review

Dear Guest, Thank you very much for sharing your pleasant experience at Sheraton Wenzhou Hotel. We are glad to hear that you had a wonderful stay and enjoyed your dining experience at our venues. We look forward to welcome you back to another pleasurable experience with excellent service. More

Dordrecht, The Netherlands
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed January 4, 2014

Booked this hotel with my starwood points and even got a free upgrade to a suite. It's very cheap for the quality and service you get. The breakfast buffet is huge and food was nice. The only complaints I have: - the room smelled as someone had smoked ten packs of cigarettes before, although the room was supposedly smoke free.... More

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richard m, Manager at Sheraton Wenzhou Hotel, responded to this review

Dear Guest, Thank you for sharing with us your comments on your recent stay in our hotel. We regret to hear that your stay was not fully satisfied. The concerns you’ve raised have been brought to the attention of related departments. We deeply apologize for any discomfort and inconvenience caused. Please be reassured that ongoing improvements are being carried out... More

Leola, Pennsylvania
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 20, 2013

My flight was cancelled in Wenzhou so as an emergency I was put into this hotel. The outside looks fantastic but the lobby is very crowded. Check-in staff very friendly and speedy. But I was disappointed by the room, very dated and can probably use a renovation. The toilet looks like its from the 90s. The shower is very dated.... More

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richard m, Manager at Sheraton Wenzhou Hotel, responded to this review

Dear Guest. Thanks very much for taking your time to leave valuable comments here. We've already informed the related department about the improvement they can make, we will re-train our staff to avoid such kind of thing happen for the next time. We feel very sorry about the inconvenience brought to you. Thanks again for letting us know about it.... More

Nelson, New Zealand
Contributor
15 reviews 15 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 7, 2013

This is a good hotel in a good location, however, I was on business and can not comment on how the hotel would suit someone on vacation regarding the location, but the hotel facilities are fine and service is good. Plenty of staff speak English so I had no problem on that score.

Was this review helpful? Yes
richard m, Manager at Sheraton Wenzhou Hotel, responded to this review

Dear guest, Thank you very much for sharing your pleasant experience at Sheraton Wenzhou Hotel. We are glad to hear that you had a wonderful stay .We look forward to welcome you back to another pleasurable experience with excellent service. More

Los Angeles
Top Contributor
78 reviews 78 reviews
34 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed September 30, 2013

My room was upgraded, the room was clean and roomy. Everything was clean, had a nice view of the surrounding, had a Times Square shopping area across the street with all the luxury stores as well as a large Gucci store across. I would stay at this hotel if I returned.

Was this review helpful? Yes
richard m, Manager at Sheraton Wenzhou Hotel, responded to this review

Dear Guest. Thanks for sharing with us your experience at Sheraton Wenzhou Hotel. We were happy to hear you had nice experience with us. We look forward to seeing you again in the near future. If you have any questions, please feel free to contact us. More

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Additional Information about Sheraton Wenzhou Hotel

Address: No.292 Chezhan Avenue, Wenzhou 325000, China
Location: China > Zhejiang > Wenzhou
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Wenzhou Hotel 5*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Swimming Pool Wheelchair access
Hotel Class
Number of rooms
303

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