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Ex Palm D'or Hotel

4.0 of 5
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No.23 Minhang Road, Lucheng District, Wenzhou 325000, China
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15% off room rate
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1 room 1 adult
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99 Reviews from our TripAdvisor Community

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Guangzhou, China
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 24, 2015

Very quant hotel with a theme of Italy. Very foreigner friendly. The rooms are a bit small but well decorated and clean. Very nice breakfast and a wonderful Italian restuaraunt. Lots of shops close by. I needed a late check out and they gave me until 2:00 with no charge.

Helpful?
Thank Kevin O
Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear Kevin O, Greetings from Ex Palm D'or Hotel, Wenzhou, and thank you very much for taking time to write this review. It is truly a pleasure to receive this positive feedback about your recent stay experiences at the hotel, especially the restaurant and the service. Thank you for choosing to stay with us and look forward to welcome you... More 

Kuala Lumpur
Level Contributor
2 reviews
4 of 5 stars Reviewed November 2, 2015

Overall hotel was good, room and hotel was nice and tidy. They destroy one of my blouse from their laundry, but quickly rectified and settled by FO. Their laundry department needs to be careful, and handle our cloth with care.

Review collected in partnership with this hotel

Helpful?
Thank leonwl
Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear leonwl, Thank you for your time sharing your recent stay experience at Ex Palm D'or Hotel Wenzhou, glad you enjoyed our room and facilities. We sincerely apologized for blouse damage and please rest assured we had took immediately action toward concerned department to make sure it won't happen again. Once again, thank you for your comment and look forward... More 

Dhaka City, Bangladesh
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 2, 2015

It is a good hotel with all the necessary aminities with McDonalds and Walmart in walking distance. I use trip advisor a lot but always too lazy to write a review but this time I feel like they deserve a bit of effort from my side. The staff was extremely helpful specially Lucy. As I absoloutely cannot speak any Chinese,... More 

Helpful?
1 Thank Jaseer_Hossain
Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear Jaseer_Hossain, Thank you for taking time sharing your first review with TripAdvisor communities. I am very delighted to know that you appreciate the hotel location and amenities and please rest assured that we will share your comments towards our staff, it warm our heart and give us great motivation in providing you the best service. We look forward to... More 

Beaverton, Oregon
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed May 17, 2015

5 nights ending April 1, 2015. Looks nice, clean and good location for walking. BUT, excuse after excuse. No AC, hot nights lack of sleep. So sorry, open window...right, honking and trucks all night long..want a fan?. Told me they had to change over from heating to cooling and it took days (never happened). come on, this is billed as... More 

Helpful?
1 Thank gliderBob
Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear gliderBob, Thank you for taking time to share your comments on TripAdvisor.com. I sincerely apologize for your recent disappointing stay. I regret to learn that your experience with our hotel did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. While season changes, we have no excuse but strive to provide the best living condition... More 

Connecticut
Level Contributor
426 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 264 helpful votes
4 of 5 stars Reviewed April 15, 2015 via mobile

Located at a very busy intersection horns honking until 11pm. Very smokey throughout rooms nicely decorated and staff very pleasing and efficient Try to get a room at the back of the hotel and the higher the better

Helpful?
Thank C H L
Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear C H L, Thank you for taking time to share your recent stay experience at Ex Palm D'or Hotel Wenzhou with TripAdvisor.com communities. We regret that you have suffered the noise from the main street, to ensure a better sleep quality, we have place an ear-plug in room if needed. For your next visit , please kindly advise while... More 

Shanghai, China
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 12, 2015

I have been coming here for the past 3 years - at least 1 or 2 visits per month. Sometimes for 1 night, sometimes for 5 or 6. The people are a delight and the rooms are excellent. A bit small but its your own touch of Italy in Wenzhou. It really is the best boutique hotel in China. For... More 

Review collected in partnership with this hotel

Helpful?
Thank chrisyin2015
Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear chrisyin2015, What a pleasure it was to read your compliments about our hotel and share with TripAdvisor communities. We are most delighted to hear that you have enjoyed your stay at Ex Palm D'or Hotel Wenzhou and make you feel at home. Kindly rest assured that we will share your kind comments with our associates. Thank you again and... More 

Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 9, 2015

It Is Located In Very Nice Area. All Big Hotels Nearby. Even For Local Shopping Is Just In Back Lane Of Hotel. All Activities Are Nearby. The High Speed Train Is Far Away. Almost 1hour. Breakfast Was Ok. Overall Value for Money. Highly Recommended. The Internet Was Better Than Most Chinese Hotels. Google Remains Blocked Though. The Street Restaurants Across... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Lakhbir S
Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear Lakhbir S, Thank you very much for taking time to share your recent stay experience at Ex Palm D'or Hotel Wenzhou with TripAdvisor communities. We are glad you enjoyed your stay and explored our neighborhood delicacy, it's our pleasure to share these information with our guests. Thank you again and we look forward to welcoming you back in the... More 

Hong Kong
Level Contributor
63 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed March 31, 2015

I stayed 2 nights at this hotel. The hotel is a small boutique hotel and the staff try hard to please and are very attentive. This hotel is located on a crossroads of 2 very busy roads. For the first night i booked a Deluxe Suite which was a lovely furnished room and the bathroom had branded toiletries which was... More 

Helpful?
Thank DB_Cooper_inHK
Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear DB_Cooper_inHK, Thank you for taking time to share your most recent experience with TripAdvisor community and also for your comments about the service, breakfast and bathrooms toiletries. We regret that you have encountered the noise problem from the main road traffic and we have already updated your profile to ensure that we assign quieter room the next time you... More 

Chongqing
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 13, 2015

Stayed here last night and it was fantastic. Booked the suite, which was comfortable and spacious with a nice marble bathroom. The Bose Wave sound system was a big bonus.The buffet breakfast (omelet station, check) was top notch, with a fine selection of fruits, cheeses, and meats. It's a boutique hotel, so it's a nice change from its bigger, often... More 

Helpful?
Thank Bert H
Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear Bert H, Thank you for sharing your generous comment on TripAdvisor. It was a pleasure having you with us and to read that you enjoyed our breakfast and the facilities. Once again, thank you so much for your comments and we look forward to welcoming you back in the very near future. Sincerely yours, Daniel Lee General Manager More 

Level Contributor
154 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed January 29, 2015 via mobile

This is a very cool boutique hotel located in the middle of town. The room was nice and the breakfast tasty. If you're looking for a quality alternative to a large international group hotel then this is a good choice. The service felt sincere and personal - very enjoyable.

Helpful?
Thank K1ngT1m
Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear K1ngT1m, Thank you for choosing Ex Palm D'or Hotel to stay and sharing your experience with us on TripAdvisor. We thank you so much for your high regards of our design, breakfast and service. We look forward to welcoming you back on your next visit to Wenzhou! Yours sincerely, Daniel Lee General Manager More 

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