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Ex Palm D'or Hotel

No.23 Minhang Road, Lucheng District, Wenzhou 325000, China
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Ex Palm D'or Hotel
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Ranked #2 of 303 Hotels in Wenzhou
A recent review
4 of 5 stars Reviewed April 15, 2015
C H L Connecticut
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94 Reviews from our TripAdvisor Community

Traveler rating
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    46
    7
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    0
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Beaverton, Oregon
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 2 weeks ago

5 nights ending April 1, 2015. Looks nice, clean and good location for walking. BUT, excuse after excuse. No AC, hot nights lack of sleep. So sorry, open window...right, honking and trucks all night long..want a fan?. Told me they had to change over from heating to cooling and it took days (never happened). come on, this is billed as... More 

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Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear gliderBob, Thank you for taking time to share your comments on TripAdvisor.com. I sincerely apologize for your recent disappointing stay. I regret to learn that your experience with our hotel did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. While season changes, we have no excuse but strive to provide the best living condition... More 

Connecticut
Top Contributor
320 reviews 320 reviews
70 hotel reviews
253 helpful votes 253 helpful votes
4 of 5 stars Reviewed April 15, 2015 via mobile

Located at a very busy intersection horns honking until 11pm. Very smokey throughout rooms nicely decorated and staff very pleasing and efficient Try to get a room at the back of the hotel and the higher the better

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Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear C H L, Thank you for taking time to share your recent stay experience at Ex Palm D'or Hotel Wenzhou with TripAdvisor.com communities. We regret that you have suffered the noise from the main street, to ensure a better sleep quality, we have place an ear-plug in room if needed. For your next visit , please kindly advise while... More 

Shanghai, China
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 12, 2015

I have been coming here for the past 3 years - at least 1 or 2 visits per month. Sometimes for 1 night, sometimes for 5 or 6. The people are a delight and the rooms are excellent. A bit small but its your own touch of Italy in Wenzhou. It really is the best boutique hotel in China. For... More 

Review collected in partnership with this hotel

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Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear chrisyin2015, What a pleasure it was to read your compliments about our hotel and share with TripAdvisor communities. We are most delighted to hear that you have enjoyed your stay at Ex Palm D'or Hotel Wenzhou and make you feel at home. Kindly rest assured that we will share your kind comments with our associates. Thank you again and... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 9, 2015

It Is Located In Very Nice Area. All Big Hotels Nearby. Even For Local Shopping Is Just In Back Lane Of Hotel. All Activities Are Nearby. The High Speed Train Is Far Away. Almost 1hour. Breakfast Was Ok. Overall Value for Money. Highly Recommended. The Internet Was Better Than Most Chinese Hotels. Google Remains Blocked Though. The Street Restaurants Across... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear Lakhbir S, Thank you very much for taking time to share your recent stay experience at Ex Palm D'or Hotel Wenzhou with TripAdvisor communities. We are glad you enjoyed your stay and explored our neighborhood delicacy, it's our pleasure to share these information with our guests. Thank you again and we look forward to welcoming you back in the... More 

Hong Kong
Top Contributor
60 reviews 60 reviews
26 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed March 31, 2015

I stayed 2 nights at this hotel. The hotel is a small boutique hotel and the staff try hard to please and are very attentive. This hotel is located on a crossroads of 2 very busy roads. For the first night i booked a Deluxe Suite which was a lovely furnished room and the bathroom had branded toiletries which was... More 

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Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear DB_Cooper_inHK, Thank you for taking time to share your most recent experience with TripAdvisor community and also for your comments about the service, breakfast and bathrooms toiletries. We regret that you have encountered the noise problem from the main road traffic and we have already updated your profile to ensure that we assign quieter room the next time you... More 

Chongqing
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 14, 2015

Stayed here last night and it was fantastic. Booked the suite, which was comfortable and spacious with a nice marble bathroom. The Bose Wave sound system was a big bonus.The buffet breakfast (omelet station, check) was top notch, with a fine selection of fruits, cheeses, and meats. It's a boutique hotel, so it's a nice change from its bigger, often... More 

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Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear Bert H, Thank you for sharing your generous comment on TripAdvisor. It was a pleasure having you with us and to read that you enjoyed our breakfast and the facilities. Once again, thank you so much for your comments and we look forward to welcoming you back in the very near future. Sincerely yours, Daniel Lee General Manager More 

Top Contributor
96 reviews 96 reviews
24 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed January 29, 2015

This is a very cool boutique hotel located in the middle of town. The room was nice and the breakfast tasty. If you're looking for a quality alternative to a large international group hotel then this is a good choice. The service felt sincere and personal - very enjoyable.

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Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear K1ngT1m, Thank you for choosing Ex Palm D'or Hotel to stay and sharing your experience with us on TripAdvisor. We thank you so much for your high regards of our design, breakfast and service. We look forward to welcoming you back on your next visit to Wenzhou! Yours sincerely, Daniel Lee General Manager More 

Birmingham, United Kingdom
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 14, 2015

I stayed here last night after just flying in. It was a Godsend. The rooms are lovely, very comfortable. The shower was fantastic. Nice touch with the L'Occitane toiletries. The staff were all wonderful and very helpful. The breakfast was nice, with classic chinese and continental. They even had pancakes. The wifi was great too, no problems getting on and... More 

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Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear CJC92786, Thank you so much for taking time to share your stay experience on TripAdvisor. We're very glad we could make your short stay in Wenzhou comfortable. Again, thank you for choosing Ex Palm D'or Hotel and we look forward to welcoming you back in the near future. Best regards, Daniel Lee General Manager More 

San Francisco, CA
Top Contributor
123 reviews 123 reviews
53 hotel reviews
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed December 14, 2014

This is a very pretty hotel with a top-notch exercise room and attractive European style rooms. In contrast to some of the reviews, I think rooms are small. The breakfast buffet is reputedly the best in Wenzhou--it is certainly very nice, though no different than many other hotel buffets. The front desk and restaurant staff were responsive, but need to... More 

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Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear Worlds_of_Wonder, Thank you for sharing a review about Ex Palm D'or Hotel Wenzhou on TripAdvisor! I have share your comment to our team, as we constantly strive to provide an environment of comfort and value to our guests, we will take action to reinforce the service and quality. Thank you again and we look forward to having you back... More 

Misgav, Northern District, Israel
1 review
5 of 5 stars Reviewed December 8, 2014

Very Friendly staff, most of them knows English. Very Clean&Aesthetic. Very decorated - plants, flowers etc. Really good room service, at the end of the day gives you newspaper and some sweets. Clean rooms and halls. good smell. good location in the city. good wifi. will come again

Was this review helpful? Yes
Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear Bar T, Thank you for taking time to share your feedback regarding your stay with us here on TripAdvisor. We are delighted to read that you were able to enjoy the service and facilities and benefit from the convenient location of the Hotel. It will be a pleasure to share your kind words with my associates as I know... More 

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