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Ex Palm D'or Hotel

#2 of 302 Hotels in Wenzhou
Certificate of Excellence
4.0 of 5
Hotel website
No.23 Minhang Road, Lucheng District, Wenzhou 325000, China
Ex Palm D'or Hotel
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Ranked #2 of 302 Hotels in Wenzhou
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
DB_Cooper_inHK Hong Kong
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90 reviews from our community

Traveler rating
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    7
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31
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hong Kong
Top Contributor
58 reviews 58 reviews
26 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed 2 nights at this hotel. The hotel is a small boutique hotel and the staff try hard to please and are very attentive. This hotel is located on a crossroads of 2 very busy roads. For the first night i booked a Deluxe Suite which was a lovely furnished room and the bathroom had branded toiletries which was... More 

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Chongqing
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here last night and it was fantastic. Booked the suite, which was comfortable and spacious with a nice marble bathroom. The Bose Wave sound system was a big bonus.The buffet breakfast (omelet station, check) was top notch, with a fine selection of fruits, cheeses, and meats. It's a boutique hotel, so it's a nice change from its bigger, often... More 

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Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear Bert H, Thank you for sharing your generous comment on TripAdvisor. It was a pleasure having you with us and to read that you enjoyed our breakfast and the facilities. Once again, thank you so much for your comments and we look forward to welcoming you back in the very near future. Sincerely yours, Daniel Lee General Manager More 

Top Contributor
93 reviews 93 reviews
24 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed January 29, 2015

This is a very cool boutique hotel located in the middle of town. The room was nice and the breakfast tasty. If you're looking for a quality alternative to a large international group hotel then this is a good choice. The service felt sincere and personal - very enjoyable.

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Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear K1ngT1m, Thank you for choosing Ex Palm D'or Hotel to stay and sharing your experience with us on TripAdvisor. We thank you so much for your high regards of our design, breakfast and service. We look forward to welcoming you back on your next visit to Wenzhou! Yours sincerely, Daniel Lee General Manager More 

Birmingham, United Kingdom
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 14, 2015

I stayed here last night after just flying in. It was a Godsend. The rooms are lovely, very comfortable. The shower was fantastic. Nice touch with the L'Occitane toiletries. The staff were all wonderful and very helpful. The breakfast was nice, with classic chinese and continental. They even had pancakes. The wifi was great too, no problems getting on and... More 

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Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear CJC92786, Thank you so much for taking time to share your stay experience on TripAdvisor. We're very glad we could make your short stay in Wenzhou comfortable. Again, thank you for choosing Ex Palm D'or Hotel and we look forward to welcoming you back in the near future. Best regards, Daniel Lee General Manager More 

San Francisco, CA
Top Contributor
106 reviews 106 reviews
49 hotel reviews
124 helpful votes 124 helpful votes
4 of 5 stars Reviewed December 14, 2014

This is a very pretty hotel with a top-notch exercise room and attractive European style rooms. In contrast to some of the reviews, I think rooms are small. The breakfast buffet is reputedly the best in Wenzhou--it is certainly very nice, though no different than many other hotel buffets. The front desk and restaurant staff were responsive, but need to... More 

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Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear Worlds_of_Wonder, Thank you for sharing a review about Ex Palm D'or Hotel Wenzhou on TripAdvisor! I have share your comment to our team, as we constantly strive to provide an environment of comfort and value to our guests, we will take action to reinforce the service and quality. Thank you again and we look forward to having you back... More 

Misgav, Northern District, Israel
1 review
5 of 5 stars Reviewed December 8, 2014

Very Friendly staff, most of them knows English. Very Clean&Aesthetic. Very decorated - plants, flowers etc. Really good room service, at the end of the day gives you newspaper and some sweets. Clean rooms and halls. good smell. good location in the city. good wifi. will come again

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Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear Bar T, Thank you for taking time to share your feedback regarding your stay with us here on TripAdvisor. We are delighted to read that you were able to enjoy the service and facilities and benefit from the convenient location of the Hotel. It will be a pleasure to share your kind words with my associates as I know... More 

New York City, New York
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 2, 2014

This hotel has old-world charm and the price is very reasonable. The rooms are large enough, with everything you need for a comfortable stay. If you want more room, book a suite. The rooms are clean,the bathrooms are great with high-quality toiletries, the wifi in the room is good, and the candy left at night is delicious! The bed was... More 

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Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear sufei10536, Thank you for choosing Ex Palm D'or Hotel during your visit to Wenzhou and for sharing such a kind feedback on TripAdvisor. We are very pleased to learn that you enjoyed our hotel’s facilities and service. Please be assured that your positive comments have been shared with the rest of the team. Once again, thank you for your... More 

St Georges Basin, Australia
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 28, 2014

Booked to hotel for 3 adults as we had 13 Grandaughter with us and she was classed as adult. We booked in through Qantas frequent Flyers and when we arrived at Hotel, room had only a queen bed! They showed us a twin room, but beds were too small for 2 people. So we had to book another room. Very... More 

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Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear Lieselt_11, Thank you for taking time to share your review on TripAdvisor. I regret to learn that you have encountered difficulty of room arrangement, please rest assured that we will pay more attention to this kind of enquiry; meanwhile, your appreciation of our staff service, breakfast and dinner buffet will definitely an encouragement to our team. All the best... More 

1 review
4 of 5 stars Reviewed September 1, 2014

Was here for 4 nights, the room was hot as I walked in at 2 pm they knew was coming they could have switched the Air Conditioning, the AC took forever to cool as well. They have tried to get sound insulation but it's not the best. Overall the room was very comfortable the deco was nice as well. The... More 

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Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear M A, Thank you for having taken the time to share your feedback following your recent stay at Ex Palm D'or Hotel on TripAdvisor.com. We sincerely apologize for the inconvenience caused by the air conditioning, our team have already fixed the problem and make sure the good functionality for your next stay. We are happy to hear that you... More 

South Africa
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 8, 2014

I stayed at this hotel for one night. The room besides being small was very cozy. The bathroom was clean. I ordered room service but wasn't really happy with the food. The mini bar and snacks offering helped a lot in that situation. The breakfast buffet was better than I expected from the food ordered the previous night. The decor... More 

Was this review helpful? Yes
Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear Nexa1, Thank you for your time to write us a great review on TripAdvisor. It’s great to know that you enjoyed the overall of the hotel, our cozy small guest room and the breakfast. I have duly noted your concern regarding our food quality of room service. We greatly appreciate your valuable feedback and please kindly rest assured it... More 

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