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All 291 Wenzhou hotels

Ex Palm D'or Hotel

4.0 of 5 Hotel   |   No.23 Minhang Road, Lucheng District, Wenzhou 325027, China
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Ranked #2 of 291 Hotels in Wenzhou
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
M A
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80 reviews from our community

Traveler rating
    31
    42
    7
    0
    0
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2
1
5
25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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1 review
4 of 5 stars Reviewed 4 weeks ago

Was here for 4 nights, the room was hot as I walked in at 2 pm they knew was coming they could have switched the Air Conditioning, the AC took forever to cool as well. They have tried to get sound insulation but it's not the best. Overall the room was very comfortable the deco was nice as well. The... More

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Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear M A, Thank you for having taken the time to share your feedback following your recent stay at Ex Palm D'or Hotel on TripAdvisor.com. We sincerely apologize for the inconvenience caused by the air conditioning, our team have already fixed the problem and make sure the good functionality for your next stay. We are happy to hear that you... More

Sandton, South Africa
Contributor
19 reviews 19 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 8, 2014

I stayed at this hotel for one night. The room besides being small was very cozy. The bathroom was clean. I ordered room service but wasn't really happy with the food. The mini bar and snacks offering helped a lot in that situation. The breakfast buffet was better than I expected from the food ordered the previous night. The decor... More

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Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear Nexa1, Thank you for your time to write us a great review on TripAdvisor. It’s great to know that you enjoyed the overall of the hotel, our cozy small guest room and the breakfast. I have duly noted your concern regarding our food quality of room service. We greatly appreciate your valuable feedback and please kindly rest assured it... More

New Delhi, India
Top Contributor
81 reviews 81 reviews
16 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed January 11, 2014

As some have complained the room size were pretty tiny, but our experience there was good. The staff at the front desk were very friendly and helpful. The morning breakfast spread was also pretty decent Our stay was comfortable and delightful one. If we visit Wenzhou again this will surely be our first choice.Good job guys.

Was this review helpful? Yes
Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear Amith G, Thank you for staying with us and we greatly appreciate your feedback via TripAdvisor which have been shared with our team. We look forward to welcoming you back to Ex Palm D'or soon in 2014. Yours sincerely, Daniel Lee General Manager More

Valencia, Spain
Top Contributor
61 reviews 61 reviews
41 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed December 22, 2013

I would give higher points to this hotel, but the rooms are too small that you do not feel comfortable at all. Management tried to compensate the size of the room with many accesories like Ipod and DVD players, but unfortunately this also takes more space that makes your staying even less comfortable. I was in a business trip and... More

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Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear Fernandet, It was our pleasure to have you stay with us and thank you so much for the valuable review you posted on TripAdvisor. We regret to learn that the room size unable to meet your needs for a proper living experience during your stay, sorry for any inconvenience brought upon you. Next year, we have plan to renovate... More

Guangzhou, China
1 review
4 of 5 stars Reviewed December 19, 2013

It's an European style hotel. The room is not so big but with all facilities you required. The bed and pillow is quite comfortable and have both western style and Chinese style breakfast. I've stay in the hotel for few years, found that the room facility maintenance is not as good as before...

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Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear GRACE C, Thank you very much for your support and taking the time to share your feedback with us via TripAdvisor. We strive to continuously improve the quality of room maintenance and will upgrade the amenities next year. Thank you again and we look forward to welcome you back soon in 2014. Best regards, Daniel Lee More

Venezuela
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 13, 2013

I was really impressed with this hotel, for the rate I paid (USD $75 including internet and breakfast) it was a steal. It is located in downtown and even though the rooms are small every day I arrived at the hotel I forgot I was in China and I felt I was in Paris, the european ambience and flavour is... More

Was this review helpful? Yes
Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear viptravel52, Thank you very much for your time and sharing review on TripAdvisor. I am very pleased to read that you have enjoyed our hotel. Please be assured that your positive comments have been shared with the rest of the team. We are very much looking forward to welcoming you back to Wenzhou soon. Kind regards, Daniel Lee General... More

Macon, Georgia
1 review
5 of 5 stars Reviewed October 9, 2013

The hotel is a small boutique hotel. The room is a bit on the smaller side but it is a very nice hotel. The staff is pleasant and makes sure that guests are happy. The breakfast was decent too. I also really liked the l'Occitane products in the rooms! Very nice touch.

Was this review helpful? Yes
Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear Kristian K, Thank you for taking time to share your review on TripAdvisor. I appreciate your feedback and your title of "very nice boutique hotel", we agree and feel our rooms a bit on the smaller side and glad you like the l'Occitane products in the bathrooms. Thank you again and look forward to your next visit wtih us.... More

Beijing, China
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 7, 2013

Really like the hotel design and friendly stuff. But what the most impressed was the high quality accessories, like shampoo, toothpaste, etc. They even provide a high quality face moisturizing cream. The room is a bit small that someone may not like.

Was this review helpful? Yes
Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear Kai W, Thank you for choosing to stay with us and sharing your kind comments. We are truly grateful about your appreciation of our hotel design, products and personal touches. We look forward to welcoming you back very soon and we will do our best to ensure your room arrangement during your future stays. Till then, my best wishes... More

Toronto, Canada
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 23, 2013

Boutique quality hotel in City Centre in Wenzhou. Old colonial structure renovated to a modern hotel. First the negatives - Rooms are a bit compact and yet you do not mind it so. Positives - Staff speak good English and are always happy to oblige. Each room has adjustment for heating and cooling. L'Occitane shower accessories and a Bose radio... More

Was this review helpful? Yes
Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear Sami0602, Thank you very much for staying with us and sharing your review on TripAdvisor. Your kind words regarding the room facilities and the friendliness of the staff is a reward for us. Once again thank you for your feedback and we are very much looking forward to welcoming you back to Ex Palm D'or Hoyel soon. Best regards,... More

Bogota, Colombia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 3, 2013

Hotel well situated. Good food and breakfast. Really nice bathrooms. Rooms are also good. Hotel is clean, with good decoration (european). It's easy to take a cab to go everywhere. Right by the hotel there's a shopping mall where you can find Mc Donald's and stuff like that. Would stay again while in Wenzhou, for sure.

Was this review helpful? Yes 1
Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear Juan Pablo D, Thank you for your review on TripAdvisor, It was a pleasure to read how much you enjoyed your stay at Ex Palm D'or Hotel. We all look forward to welcoming you back to Wenzhou soon. Warm regards, Daniel Lee General Manager More

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Additional Information about Ex Palm D'or Hotel

Address: No.23 Minhang Road, Lucheng District, Wenzhou 325027, China
Phone Number:
Location: China > Zhejiang > Wenzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ex Palm D'or Hotel 4*
Number of rooms: 110
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