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All 302 Wenzhou hotels

Ex Palm D'or Hotel

4.0 of 5 Hotel   |   No.23 Minhang Road, Lucheng District, Wenzhou 325000, China
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Ranked #2 of 302 Hotels in Wenzhou
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
CJC92786 Birmingham, United Kingdom
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87 reviews from our community

Traveler rating
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    44
    7
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    0
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5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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  • English first
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  • Japanese first
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Birmingham, United Kingdom
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here last night after just flying in. It was a Godsend. The rooms are lovely, very comfortable. The shower was fantastic. Nice touch with the L'Occitane toiletries. The staff were all wonderful and very helpful. The breakfast was nice, with classic chinese and continental. They even had pancakes. The wifi was great too, no problems getting on and... More 

Was this review helpful? Yes
Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear CJC92786, Thank you so much for taking time to share your stay experience on TripAdvisor. We're very glad we could make your short stay in Wenzhou comfortable. Again, thank you for choosing Ex Palm D'or Hotel and we look forward to welcoming you back in the near future. Best regards, Daniel Lee General Manager More 

San Francisco, CA
Top Contributor
106 reviews 106 reviews
49 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed December 14, 2014

This is a very pretty hotel with a top-notch exercise room and attractive European style rooms. In contrast to some of the reviews, I think rooms are small. The breakfast buffet is reputedly the best in Wenzhou--it is certainly very nice, though no different than many other hotel buffets. The front desk and restaurant staff were responsive, but need to... More 

Was this review helpful? Yes
Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear Worlds_of_Wonder, Thank you for sharing a review about Ex Palm D'or Hotel Wenzhou on TripAdvisor! I have share your comment to our team, as we constantly strive to provide an environment of comfort and value to our guests, we will take action to reinforce the service and quality. Thank you again and we look forward to having you back... More 

Misgav, Northern District, Israel
1 review
5 of 5 stars Reviewed December 8, 2014

Very Friendly staff, most of them knows English. Very Clean&Aesthetic. Very decorated - plants, flowers etc. Really good room service, at the end of the day gives you newspaper and some sweets. Clean rooms and halls. good smell. good location in the city. good wifi. will come again

Was this review helpful? Yes
Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear Bar T, Thank you for taking time to share your feedback regarding your stay with us here on TripAdvisor. We are delighted to read that you were able to enjoy the service and facilities and benefit from the convenient location of the Hotel. It will be a pleasure to share your kind words with my associates as I know... More 

New York City, New York
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 2, 2014

This hotel has old-world charm and the price is very reasonable. The rooms are large enough, with everything you need for a comfortable stay. If you want more room, book a suite. The rooms are clean,the bathrooms are great with high-quality toiletries, the wifi in the room is good, and the candy left at night is delicious! The bed was... More 

Was this review helpful? Yes
Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear sufei10536, Thank you for choosing Ex Palm D'or Hotel during your visit to Wenzhou and for sharing such a kind feedback on TripAdvisor. We are very pleased to learn that you enjoyed our hotel’s facilities and service. Please be assured that your positive comments have been shared with the rest of the team. Once again, thank you for your... More 

St Georges Basin, Australia
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 28, 2014

Booked to hotel for 3 adults as we had 13 Grandaughter with us and she was classed as adult. We booked in through Qantas frequent Flyers and when we arrived at Hotel, room had only a queen bed! They showed us a twin room, but beds were too small for 2 people. So we had to book another room. Very... More 

Was this review helpful? Yes
Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear Lieselt_11, Thank you for taking time to share your review on TripAdvisor. I regret to learn that you have encountered difficulty of room arrangement, please rest assured that we will pay more attention to this kind of enquiry; meanwhile, your appreciation of our staff service, breakfast and dinner buffet will definitely an encouragement to our team. All the best... More 

1 review
4 of 5 stars Reviewed September 1, 2014

Was here for 4 nights, the room was hot as I walked in at 2 pm they knew was coming they could have switched the Air Conditioning, the AC took forever to cool as well. They have tried to get sound insulation but it's not the best. Overall the room was very comfortable the deco was nice as well. The... More 

Was this review helpful? Yes
Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear M A, Thank you for having taken the time to share your feedback following your recent stay at Ex Palm D'or Hotel on TripAdvisor.com. We sincerely apologize for the inconvenience caused by the air conditioning, our team have already fixed the problem and make sure the good functionality for your next stay. We are happy to hear that you... More 

South Africa
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 8, 2014

I stayed at this hotel for one night. The room besides being small was very cozy. The bathroom was clean. I ordered room service but wasn't really happy with the food. The mini bar and snacks offering helped a lot in that situation. The breakfast buffet was better than I expected from the food ordered the previous night. The decor... More 

Was this review helpful? Yes
Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear Nexa1, Thank you for your time to write us a great review on TripAdvisor. It’s great to know that you enjoyed the overall of the hotel, our cozy small guest room and the breakfast. I have duly noted your concern regarding our food quality of room service. We greatly appreciate your valuable feedback and please kindly rest assured it... More 

New Delhi, India
Top Contributor
82 reviews 82 reviews
16 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed January 11, 2014

As some have complained the room size were pretty tiny, but our experience there was good. The staff at the front desk were very friendly and helpful. The morning breakfast spread was also pretty decent Our stay was comfortable and delightful one. If we visit Wenzhou again this will surely be our first choice.Good job guys.

Was this review helpful? Yes
Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear Amith G, Thank you for staying with us and we greatly appreciate your feedback via TripAdvisor which have been shared with our team. We look forward to welcoming you back to Ex Palm D'or soon in 2014. Yours sincerely, Daniel Lee General Manager More 

Valencia, Spain
Top Contributor
69 reviews 69 reviews
46 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed December 22, 2013

I would give higher points to this hotel, but the rooms are too small that you do not feel comfortable at all. Management tried to compensate the size of the room with many accesories like Ipod and DVD players, but unfortunately this also takes more space that makes your staying even less comfortable. I was in a business trip and... More 

Was this review helpful? Yes
Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear Fernandet, It was our pleasure to have you stay with us and thank you so much for the valuable review you posted on TripAdvisor. We regret to learn that the room size unable to meet your needs for a proper living experience during your stay, sorry for any inconvenience brought upon you. Next year, we have plan to renovate... More 

Guangzhou, China
1 review
4 of 5 stars Reviewed December 19, 2013

It's an European style hotel. The room is not so big but with all facilities you required. The bed and pillow is quite comfortable and have both western style and Chinese style breakfast. I've stay in the hotel for few years, found that the room facility maintenance is not as good as before...

Was this review helpful? Yes
Daniel L, General Manager at Ex Palm D'or Hotel, responded to this review

Dear GRACE C, Thank you very much for your support and taking the time to share your feedback with us via TripAdvisor. We strive to continuously improve the quality of room maintenance and will upgrade the amenities next year. Thank you again and we look forward to welcome you back soon in 2014. Best regards, Daniel Lee More 

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Additional Information about Ex Palm D'or Hotel

Address: No.23 Minhang Road, Lucheng District, Wenzhou 325000, China
Phone Number:
Location: China > Zhejiang > Wenzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ex Palm D'or Hotel 4*
Number of rooms: 110
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