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Sheraton Ningbo Hotel

#6 of 679 Hotels in Ningbo
Certificate of Excellence
No.50 Caihong North Road, Jiangdong District, Ningbo 315040, China
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Sheraton Ningbo Hotel
Best prices for: 1 room 1 guest
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Ranked #6 of 679 Hotels in Ningbo
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Carla L Houston, Texas
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443 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As a foreigner, living and working in China for 10 years, I can tell you that this hotel held itself in high esteem for the entire duration of my work career in China. My colleagues and I traveled to Ningbo many times for business trips. We sampled several hotels in the Ningbo area, but due to the Sheraton's superiority on... More 

Was this review helpful? Yes
yaleyu, Director of Sales and Marketing at Sheraton Ningbo Hotel, responded to this review

Dear Guest, Thank you so much for your kind words. We just can't thank you enough for that. You must have been a loyal guest of ours for a long, long time as the route of our intercity coach service you mentioned reminds us of the very early years when this hotel was in operation... Your kind words will be... More 

Urumqi, China
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment I stepped in the hotel staff could not stop smiling a real smile which proved they really really want to be of service, not just for the "tip". As a matter of fact I had a stuffed ear (full of wax) and the bellhop actually went out to buy me an ear cleaning device! The only minor... More 

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yaleyu, Director of Sales and Marketing at Sheraton Ningbo Hotel, responded to this review

Dear Guest, Thank you for staying with us and taking time to share your experience with our friends on tripadvisor.com We will keep up the effort to strive for service excellence as the Sheraton brand requires. Will have engineering look into the shower isse to see if we can make the pressure even higher. But we think it is adjustable?Although... More 

Doha
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 24, 2015

Was here for 2 days and enjoyed the stay. Large menu on the breakfast. Best for non-chinese food lovers. Well maintained property with luxury amenities. Definitely upto the Starwood standards. Location was quite easy for restaurants and supermarkets.

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yaleyu, Director of Sales and Marketing at Sheraton Ningbo Hotel, responded to this review

Dear Guest AhamedY, Thank you very much for staying with us and taking your precious time writing this review. It is great to learn that you enjoyed your breakfast, especially for its large selection of western varieties. Yes, we are in a convenient neighborhood where restaurants, bars, nightlife destinations and supermarkets are all easily accessible. Looking forward to welcoming you... More 

Senior Contributor
38 reviews 38 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 19, 2015

The hotel has a lot of services which give you a good and relaxing staying. The room is very comfortable, cleaned and pretty big. Close to the hotel there are western shops, bar and pubs for who cannot survive without them. The staff is kind and professional.

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yaleyu, Director of Sales and Marketing at Sheraton Ningbo Hotel, responded to this review

Dear Guest Ermes B Thank you very much for your kind words. We will keep our efforts and live up to the Sheraton standard. Looking forward to welcoming you back soon. Warm Regards, Yale Yu Director of Sales and Marketing More 

Shanghai, China
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 27, 2015

We just escaped a few days from the big city of Shanghai and Ningbo is the perfect place. As Always, Sheraton hotel is the right election. It is really a pity that pool is closed for the whole week!!!

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yaleyu, Assistant Director of Sales and Marketing at Sheraton Ningbo Hotel, responded to this review

Dear Guest Asanmiguel, Thank you very much for staying with us. A bigger thank you for sharing your kind words with our friends on Tripadvisor.com. Truly a pity that the pool was out of service for a thorough drainage, cleaning and refill when you were with us. But please understand that its closure (3 days) was for a good reason.... More 

Ningbo, China
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed January 5, 2015

First stayed here in 2006 when Sheraton had just taken over the property and had yet to even put their name out front (Sheraton leases this property from a domestic company called Portman,..worth noting that Sheraton is the only foreign upscale hotel name in Ningbo that didn't build their own property). Have since stayed there frequently since 2012 when I... More 

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yaleyu, Assistant Director of Sales and Marketing at Sheraton Ningbo Hotel, responded to this review

Dear Guest Chuck T, Thank you for your forthright feedback from your recent stay in Sheraton Ningbo Hotel, in particular your observation about the services at the restaurants and concierge that are not provided up to the Sheraton standard. All the wrongs will be rectified, we promise you, as none of the areas mentioned is beyond the reach of Sheraton... More 

Auburn, Alabama
Contributor
17 reviews 17 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 30, 2014

Stayed here - arrived late, check in smooth, room was comfortable. Bath/Shower very nice. Had breakfast in club the next morning which was good. Service good and spoke good English which helps. Wasn't there long after a long day of travel and meetings, but would recommend.

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yaleyu, Assistant Director of Sales and Marketing at Sheraton Ningbo Hotel, responded to this review

Dear Guest AU_BeachBum, Thank you for staying with us and thank you for your kind words. It's nice to learn that you enjoyed your stay. Looking forward to welcoming you back soon. Warmly, Yale Yu Assistant Director of Sales and Marketing Sheraton Ningbo Hotel More 

Singapore, Singapore
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 25, 2014

Luxurious feel to the hotel with good facilities. It is located at a pretty central area of Ningbo and is surrounded by a lot of commercial spaces offering F&B and clean massage services. I was pleasantly suprised of the size of the room and the facilities on offer. Really enjoyed my time there.

Was this review helpful? Yes
yaleyu, Assistant Director of Sales and Marketing at Sheraton Ningbo Hotel, responded to this review

Dear Guest YongG537, Thank you very much for your stay and your kind words. Looking forward to welcoming you back soon. Warmly, Yale Yu Asssistant Director of Sales and Marketing Sheraton Ningbo Hotel More 

Senior Contributor
33 reviews 33 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 29, 2014

I've stayed here several times over the past few years. It's a good choice and offers all the comforts and amenities you'd come to expect from the Sheraton brand. A colleague of mine calls the hotel and area "China light" with most of the staff having a good grasp of English; also on the adjacent street you'll find a Starbucks... More 

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yaleyu, Assistant Director of Sales and Marketing at Sheraton Ningbo Hotel, responded to this review

Dear Guest Biztravel136, Thank you very much for staying with us and taking your precious time in picturing this hotel in a very honest way. I believe all our friends on Tripadvisor.com, will find your words more than valuable when they choose to stay with us. The only point I want to raise is that the intercity coach travelling roundway... More 

Hayward, California
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed November 5, 2014

Stayed here several times in the past 10 years Always greeted and thanked for coming back Rate is reasonable for the room size and amenities. Buffet breakfast $$$ but can get with the room when you make reservations.

Was this review helpful? Yes
yaleyu, Assistant Director of Sales and Marketing at Sheraton Ningbo Hotel, responded to this review

Dear Guest goodtrip888, Thank you very much for your kind words, which are of great encouragement to those associates who are dedicated in making our guests' stay comfortable and memorable. We are grateful and will live up to your kindness and loyalty. Looking forward to welcoming you back soon. Warm Regards, Yale Yu Assistant Director of Sales and Marketing Sheraton... More 

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