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Sheraton Ningbo Hotel

#8 of 680 Hotels in Ningbo
Certificate of Excellence
No.50 Caihong North Road, Jiangdong District, Ningbo 315040, China
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Sheraton Ningbo Hotel
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Ranked #8 of 680 Hotels in Ningbo
Certificate of Excellence
A recent review
3 of 5 stars reviewed 5 days ago
Nawazesh Dhaka City, Bangladesh
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448 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dhaka City, Bangladesh
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Stayed for 1 day. very good hotel with the given price at this city, friendly staff, good service. Little bid aged and not very happening hotel I would say. However room was big (deluxe room ) and well equipped.

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yaleyu, sales of director and marketing at Sheraton Ningbo Hotel, responded to this review

Dear Guest Thank you very much for staying with us. We are pleased to inform you that summer promotions will be introduced in June, bringing back the Sheraton warm connections. You may want to come back and check them out. Looking forward to being at your service again, soon. Warm Regards, Yale Yu Director of Sales and Marketing Sheraton Ningbo... More 

Mumbai (Bombay), India
Contributor
19 reviews 19 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The wash room is big and nice. The room is also pretty big and decent. It lacked the class I expected from Sheraton but none the less was nice. The breakfast is a vast spread and if you are a foodie you must have at least 1 hour + time with you to enjoy your breakfast.

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yaleyu, director of sales and marketing at Sheraton Ningbo Hotel, responded to this review

Dear Guest, Thank you very much for staying with us and for your kind words. We are pleased to inform you that a moderate renovation is underway so very soon our guests may see the hotel being touched up here and there. Some would be very pleasant touches. It’s nice to learn that you liked the breakfast. Actually we never... More 

Urumqi, China
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed at this 5 star spg 3 nights in April 2015 for business in and around Ningbo. Check in took a few minutes and bell boy service with efficiency and service including delivery of the China Daily daily to my room. The room on the 17th floor was nice size with large bathroom with full size tub and large shower... More 

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yaleyu, Director of Sales and Marketing at Sheraton Ningbo Hotel, responded to this review

Dear Guest sukyevd, Thank you very much for staying with us and these kind words. It's nice to learn that you are overall happy with your stay and you have decided to return when you need to be in Ningbo. Striving for service excellence is an incessant effort here in Sheraton Ningbo Hotel and we value every piece of feedback... More 

Gdansk, Poland
Top Contributor
169 reviews 169 reviews
65 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed April 19, 2015

Feantastic hotel, good escape from city noice. Perfect service in reception, fantastic big size rooms. Very good Japanese restaurant as well as lobby restaurant serving buffet dinners. Excelent breakfest

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yaleyu, Public Relations Manager at Sheraton Ningbo Hotel, responded to this review

Dear Guest Dominik M Thank you very much for your kind words. We will keep our efforts and live up to the Sheraton standard. Looking forward to welcoming you back soon. Warm Regards, Yale Yu Director of Sales and Marketing More 

Houston, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 18, 2015

As a foreigner, living and working in China for 10 years, I can tell you that this hotel held itself in high esteem for the entire duration of my work career in China. My colleagues and I traveled to Ningbo many times for business trips. We sampled several hotels in the Ningbo area, but due to the Sheraton's superiority on... More 

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yaleyu, Director of Sales and Marketing at Sheraton Ningbo Hotel, responded to this review

Dear Guest, Thank you so much for your kind words. We just can't thank you enough for that. You must have been a loyal guest of ours for a long, long time as the route of our intercity coach service you mentioned reminds us of the very early years when this hotel was in operation... Your kind words will be... More 

Urumqi, China
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 16, 2015

From the moment I stepped in the hotel staff could not stop smiling a real smile which proved they really really want to be of service, not just for the "tip". As a matter of fact I had a stuffed ear (full of wax) and the bellhop actually went out to buy me an ear cleaning device! The only minor... More 

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yaleyu, Director of Sales and Marketing at Sheraton Ningbo Hotel, responded to this review

Dear Guest, Thank you for staying with us and taking time to share your experience with our friends on tripadvisor.com We will keep up the effort to strive for service excellence as the Sheraton brand requires. Will have engineering look into the shower isse to see if we can make the pressure even higher. But we think it is adjustable?Although... More 

Doha
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 24, 2015

Was here for 2 days and enjoyed the stay. Large menu on the breakfast. Best for non-chinese food lovers. Well maintained property with luxury amenities. Definitely upto the Starwood standards. Location was quite easy for restaurants and supermarkets.

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yaleyu, Director of Sales and Marketing at Sheraton Ningbo Hotel, responded to this review

Dear Guest AhamedY, Thank you very much for staying with us and taking your precious time writing this review. It is great to learn that you enjoyed your breakfast, especially for its large selection of western varieties. Yes, we are in a convenient neighborhood where restaurants, bars, nightlife destinations and supermarkets are all easily accessible. Looking forward to welcoming you... More 

Senior Contributor
38 reviews 38 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 19, 2015

The hotel has a lot of services which give you a good and relaxing staying. The room is very comfortable, cleaned and pretty big. Close to the hotel there are western shops, bar and pubs for who cannot survive without them. The staff is kind and professional.

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yaleyu, Director of Sales and Marketing at Sheraton Ningbo Hotel, responded to this review

Dear Guest Ermes B Thank you very much for your kind words. We will keep our efforts and live up to the Sheraton standard. Looking forward to welcoming you back soon. Warm Regards, Yale Yu Director of Sales and Marketing More 

Shanghai, China
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 27, 2015

We just escaped a few days from the big city of Shanghai and Ningbo is the perfect place. As Always, Sheraton hotel is the right election. It is really a pity that pool is closed for the whole week!!!

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yaleyu, Assistant Director of Sales and Marketing at Sheraton Ningbo Hotel, responded to this review

Dear Guest Asanmiguel, Thank you very much for staying with us. A bigger thank you for sharing your kind words with our friends on Tripadvisor.com. Truly a pity that the pool was out of service for a thorough drainage, cleaning and refill when you were with us. But please understand that its closure (3 days) was for a good reason.... More 

Ningbo, China
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed January 5, 2015

First stayed here in 2006 when Sheraton had just taken over the property and had yet to even put their name out front (Sheraton leases this property from a domestic company called Portman,..worth noting that Sheraton is the only foreign upscale hotel name in Ningbo that didn't build their own property). Have since stayed there frequently since 2012 when I... More 

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yaleyu, Assistant Director of Sales and Marketing at Sheraton Ningbo Hotel, responded to this review

Dear Guest Chuck T, Thank you for your forthright feedback from your recent stay in Sheraton Ningbo Hotel, in particular your observation about the services at the restaurants and concierge that are not provided up to the Sheraton standard. All the wrongs will be rectified, we promise you, as none of the areas mentioned is beyond the reach of Sheraton... More 

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