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Sheraton Ningbo Hotel

#7 of 688 Hotels in Ningbo
Certificate of Excellence
No.50 Caihong North Road, Jiangdong District, Ningbo 315040, China
Hotel amenities
1 room 1 adult
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Sheraton Ningbo Hotel
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485 Reviews from our TripAdvisor Community

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Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Hotel is a bit dated but still very nice. Room was spacious. But the service is absolutely amazing!!!! Way above and beyond anything I have seen in China. Breakfast selection was really good. Very good value.

Helpful?
Thank Mike E
yaleyu, Director of Sales and Marketing at Sheraton Ningbo Hotel, responded to this review

Dear Guest, Thank you so much for your kind words. It is nice to learn that our guest is delighted by our servcie. We will carry on this effort and make sure Sheraton an always good company at your travel. Looking forward to welcoming you again when you are in Ningbo. More 

New Delhi, India
Level Contributor
155 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed December 26, 2015

I stayed at Sheraton , Ningbo recently during one of the business trips... Hotel location is good and there are nice night places near by .. Liked the breakfast buffet spread , one of the better ones , I must say ..Though had bad experience after check-in , Room key didn't work and had to ask for hotel staff help... More 

Helpful?
Thank Deepthots
yaleyu, Director of Sales and Marketing at Sheraton Ningbo Hotel, responded to this review

Dear Guest, Thank you for staying with us. It's nice to learn that the hotel's breakfast, health facilities and surroundings met your expectations and you were overall happy with the stay. The hotel's key card system (Vingcard system) is currently based on magnetic strips which might be degaussed occasionally. After the upgrade from magnetic strip cards to chip cards, this... More 

Tokyo, Japan
Level Contributor
124 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
3 of 5 stars Reviewed December 14, 2015

Stayed here after having a flight to Shanghai diverted. The property is good. Well-designed, Checking in late, however, the front desk missed my member status, In the morning the room had no electricity. Lounge staff were helpful in arranging for train ticket and offering car service to train station. They were trying hard.

Helpful?
Thank mjcSING
yaleyu, Director of Sales and Marketing at Sheraton Ningbo Hotel, responded to this review

Dear Guest, Thank you for sharing with us your observations from your recent stay. First and foremost, my sincere apologies for your less than pleasant experiences. In regards to the front desk associate's negligence on SPG status, we will carry out a re-training to ensure that our SOP be closely followed. We are sorry for the electricity issue, which was... More 

Melbourne, Australia
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed December 7, 2015

I have reviewed this hotel in the past with the highest of praises. This must have been my fifth or sixth stay at the Sheraton Ningbo Hotel, and will definitely be my last. On previous occasions i have stayed for either 1 or 2 nights, and this time it was 1 night where I arrived after 8.30pm and left the... More 

Helpful?
Thank Gecko-SJN
yaleyu, Director of Sales and Marketing at Sheraton Ningbo Hotel, responded to this review

Sir, Greetings from Sheraton Ningbo Hotel. Below is a letter from our General Manager, Steven Zhang's Desk. Dear Guest, Thank you for taking the time to post your review. I am saddened to hear of your less than pleasance experience in our hotel; and would like to extend to you our sincere apologies. Your disappointment at our level of service... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 3, 2015

Comfortable beds with a medium cushion feel. This was a very quick stay so didn't check out the TV channels or any of the entertainment. Everything appeared clean and well-kept. Staff spoke English fairly well.

Helpful?
Thank Aaron C
yaleyu, Director of Sales and Marketing at Sheraton Ningbo Hotel, responded to this review

Dear guest, Thank you for staying with us and sharing your experiences with our friends on tripadvisor.com Looking forward to welcoming you back soon. With warmth, Yale Yu Director of Sales and Marketing Sheraton Ningbo Hotel More 

Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 10, 2015 via mobile

Good bedroom and bathroom, smiley staff, good service, efficient receptionist and big choices of breakfast. It is what you are looking for when you stay at hotel, and you get even more than what you pay. This hotel will always be my first choice in Ningbo. (-) One thing unusual for me is coffee cup in the restaurant for breakfast/dinner... More 

Helpful?
Thank Eko H
yaleyu, Assistant Director of Sales and Marketing at Sheraton Ningbo Hotel, responded to this review

Dear Guest, Thank you very much for staying with us and these honest comments provided. It's nice to learn that you are overall happy with your stay with us. As for the coffee cups, we do have porcelain ones, so long as you state your preferences and our associates will bring the cup to you. It's just we have many... More 

Providence, Rhode Island
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 31, 2015 via mobile

I have been staying at this hotel since it first owned as a Portman property. It has never skipped a beat. Always top notch. The staff is excellent, they remember your room preference from your previous stay. The rooms have not slipped in quality, still comfortable, clean, and not showing wear. Unlike many others in China. The restaurants are all... More 

Helpful?
Thank FredfarfromHome
yaleyu, Director of Sales and Marketing at Sheraton Ningbo Hotel, responded to this review

Dear guest, It's so nice to hear about that. Thank you so much for being a guest of ours for so long! Can't thank you enough. Your kind words will be of great encouragement to all those associates who are dedicated in making our guest's stay as comfortable and memorable as possible. Looking forward to welcoming you back soon! Warm... More 

Brooklyn, New York
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 30, 2015 via mobile

I have been coming to this hotel for years now. What I like about it is it's consistency. The rooms are nice size, modern (but not ultra modern), and clean. The shower has a nice strong flow to it, something you don't see in many hotels. The staff is very attentive, and many are English speaking. The check in process... More 

Helpful?
Thank schwekye
Israel
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 29, 2015

A real 5 star hotel, great service, great breakfast, great rooms and even the location is pretty good with the Riley's pub just by and a nice choice of restaurant within a hundred meters! Indoor pool, comprehensive fitness center and you can also have a good dinner (buffet) inside. Never disappointed me, always great!

Helpful?
Thank BA-Asaf
yaleyu, Assistant Director of Sales and Marketing at Sheraton Ningbo Hotel, responded to this review

Dear Guest, Thank you very much for your kind words. It's nice to learn that you are overall happy with your stay. As for the coffee cup, we do have porcelain ones as long as you require. It's just we have more stainless steel ones and the cup washer is so designed. Looking forward to welcoming you back soon! Warm... More 

Penrith, Australia
Level Contributor
451 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
5 of 5 stars Reviewed October 17, 2015 via mobile

I have been staying regularly in Sheraton ningbo for 10+ years. It is always the most consistent of my china stays. The service, food, check in, sleep quality, cleanliness are all first class. Certainly look forward to my next stay.

Helpful?
Thank Chris C
yaleyu, Director of Sales and Marketing at Sheraton Ningbo Hotel, responded to this review

Dear Guest Chris C, Thank you so much for your kind words. It's our honor and pleasure to have our guests staying happily with us. Looking forward to welcoming you back soon. Our associates are eager to be at your service again and reconnected with you. With warmth, Yale Yu Director of Sales and Marketing Sheraton Ningbo Hotel More 

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