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Shangri-La Hotel Ningbo

#3 of 679 Hotels in Ningbo
Certificate of Excellence
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No.88 Yuyuan Road, Jiangdong District, Ningbo 315040, China
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Shangri-La Hotel Ningbo
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Shangri-La Hotel Ningbo
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427 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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  • Chinese (Simplified) first
  • English first
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Birmingham
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Super hotel, very nice and well appointed rooms. Spotlessly clean. Staff were very friendly and helpful at all times. I would recommend Horizon Club membership as both the level of service and attention to detail were superb. Very good food in both restaurants. The gym and leisure facilities are fantastic. If returning to Ningbo would stay here without doubt.

Was this review helpful? Yes 1
Richard H, General Manager at Shangri-La Hotel Ningbo, responded to this review

Dear Birmingham Weekender, Thank you very much for your kind compliments and I am delighted to know that you had a very memorable stay with your family in our hotel's Horizon Club rooms recently. I shall certainly pass on these words of encouragement to all colleagues concerned. We look forward to welcoming you back home to the Shangri-La Hotel Ningbo.... More 

Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The eight of us found this very reasonable package at the Shangri La which included breakfast, therefore did not have much expectations where the rooms are concerned. But upon arrival at the airport, we were met by smiling and charming staff who whisked away our luggages and drove us to the hotel. Check in was pleasant and quick; but I... More 

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Richard H, General Manager at Shangri-La Hotel Ningbo, responded to this review

Dear Rosemary H, Thank you very much for your kind feedback regarding our hotel. I am delighted to know that you had a memorable stay with us. I will certainly pass on the compliments to all concerned especially to the Housekeeping colleagues. Regarding the temperature of the coffee/cappucino served cold, we will take immediate action to rectify the issue to... More 

Shanghai, China
Top Contributor
66 reviews 66 reviews
66 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Consistency is a virtue, and the Ningbo Shangri-La offers the chain's typical strong points in droves: supple service, central location, above-average food, and a plush room. This property is around six years old, and has a riverside location in one of Ningbo's several "downtown" districts. The city is very spread out, and it's hard to nail down a center, but... More 

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Richard H, General Manager at Shangri-La Hotel Ningbo, responded to this review

Dear ShiMoke Thank you very much for your kind compliments and feedback. We are delighted to know that you had a wonderful stay with us on your recent visit to Ningbo and had the opportunity to experience our Shangri-La renowned service, food and hotel view. Your kind feedback is an encouragement for us to continue delighting our guests. We will... More 

Ogaki, Japan
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2015

Ningbo is home to a lot of industry. There are trading companies in the city and a lot factories in the surrounding area, and not a lot else. The Shangri-La offers a nice respite from the rough edges of Ningbo. Having my bed turned down and slippers prepared when I returned in the evenings was most welcome. I stayed for... More 

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Richard H, General Manager at Shangri-La Hotel Ningbo, responded to this review

Dear Derykxl: Thank you very much for your kind compliments and feedback. We are delighted to know that you had a wonderful stay with us on your recent visit to Ningbo and had the opportunity to experience the many features of our renowned Horizon Club Floor. Your kind comments is an encouragement for us to continue delighting our guests. We... More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 10, 2015

Having travelled to around 42 countries, this is one of the best hotels in which I've ever stayed. The service from the staff was extraordinary, the quality of the rooms perfect and quality of the breakfast buffet one of the best going. Definitely my only place of choice when visiting Ningbo.

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Richard H, General Manager at Shangri-La Hotel Ningbo, responded to this review

Dear Acurse, Thank you very much for your kind compliments and encouragement of our hotel during your recent stay with us. I shall certainly pass on to all my colleagues. Please do not hesitate to contact us at any time and I look forward to welcoming you back to Shangri-La Hotel, Ningbo for another memorable stay with us. Thank you... More 

Shanghai, China
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 24, 2015

We spent 3 days in the hotel. The staff is very nice, smiling and helping. Even crowded (due to Chinese New year holidays), meals are served quickly. The 25m long swimming pool is very nice, large enough so that you can swim freely. 2 tenis courts at the 4th floor and a modern gym help you to go back to... More 

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TK_Chong, General Manager at Shangri-La Hotel Ningbo, responded to this review

Dear BH72 Thank you very much for your nice review. We are delighted that you had a good experience on your recent stay with us and we are happy that you enjoyed our service, Horizon Club Lounge, Health Club, Lobster Bar & Grill and Diane & Vladimir's performance. We will certainly share this review with all colleagues concerned and it... More 

Singapore, Singapore
Top Contributor
874 reviews 874 reviews
254 hotel reviews
435 helpful votes 435 helpful votes
5 of 5 stars Reviewed February 6, 2015

Got picked up by the hotel limo and it has wifi, so that was cool. Upon arrival, went to my room for check-in. Room size was ok though the room looked a bit old. Toilet had separate shower , tub and toilet areas, which was good. Somewhat nice triple river view from the room. No international english papers, which was... More 

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Richard H, General Manager at Shangri-La Hotel Ningbo, responded to this review

Dear Bcheong Thank you very much for taking the time to share your comments with us during your recent stay in our hotel and I appreciate your kind feedback regarding your overall stay experience. Regarding the non-availability of international English newspaper, I am pleased to inform you that you can download a free Apps designed for Shangri-La called 'Reaker' as... More 

Drogheda, Ireland
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 19, 2015

I stayed in this hotel while on a business trip in mid January 2015. The standards on offer throughout the hotel are EXCELLENT! From the moment of arrival, the service level and quality from all staff was fabulous. Attention to detail was shown in every way. Room quality was unbeatable, and the arrany and quality of food in the restauarants... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Richard H, General Manager at Shangri-La Hotel Ningbo, responded to this review

Dear PatMMornington, Thank you very much for your kind comments towards our hotel during your recent stay with us and delighted to know that you had a most memorable experience at the Shangri-La Hotel, Ningbo. I look forward to welcoming you back home in the not too distant future and please feel free to contact me at richard.hng@shangri-la.com if I... More 

San Francisco
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 14, 2015

We travel to Ningbo on business 2 or 3 times per year. We have stayed at the Marriott in the past and wanted to try somewhere new. The Shangri-La is a beautiful hotel. I expected a little more from the room, but it was spacious, clean and still very nice. The facilities are exceptional with a good workout area, beautiful... More 

Was this review helpful? Yes
Richard H, General Manager at Shangri-La Hotel Ningbo, responded to this review

Dear 415Trveler415, Thank you very much for your kind comments received during your recent stay at the Shangri-La Hotel, Ningbo! I am delighted to know that we are able to provide your wife with the four padded bed covers so that she could have a good night's rest. We will keep this information on record so that on your retur... More 

Shanghai, China
Senior Contributor
40 reviews 40 reviews
39 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed January 2, 2015

If a hotel makes me wait at checkin I often use that time to check out the rates they post online. It's a great way to quickly gauge what kind of establishment I am at. The rate the receptionist at the Ningbo Shangri-La tried to pass off as "the room rate tonight" was 200% over what they were offering on... More 

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SLNB_JS, Manager at Shangri-La Hotel Ningbo, responded to this review

Dear Krautland Thank you very much for your valuable feedback. We are also disappointed with your stay experience with us and are concerned about the service issues you mentioned. In order for us to better comprehend your comments and further enact on it, may I invite you kindly to contact me at teikkong.chong@shangri-la.com. It is the commitment of Shangri-La Hotels... More 

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