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Shangri-La Hotel Ningbo

#2 of 688 Hotels in Ningbo
Certificate of Excellence
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No.88 Yuyuan Road, Jiangdong District, Ningbo 315040, China
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1 room 1 adult
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Shangri-La Hotel Ningbo
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484 Reviews from our TripAdvisor Community

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Leeds
Level Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Visited this place second time . Very clean and nice rooms . Excellent breakfast choices. Freindly and professional staff. Fab views of rivers . Pleasent lobby with live music. Thank you Shangrila , i will be back again .

Helpful?
Thank AL C K
Dublin, Ireland
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I am reviewing the Lobster grill and bar. Food was very good. But what made the evening for us was the beautiful voices of husband and wife team Diane and Vladimir - they were exceptional. We could have gone to any other restaurant but when we saw they were singing, we decided to eat in the hotel. As we recalled... More 

Helpful?
Thank Lou K
Mr-James-Xi, 总经理 at Shangri-La Hotel Ningbo, responded to this review

Dear Lou K Thank you very much for taking your time in sharing your kind feedback with us. We are delighted to hear that you enjoyed Diane & Vladi's music and performance at the Lobster Bar and Grill and I shall pass on your kind compliments to them. We look forward to welcoming you back to Shangri-La Hotel Ningbo soon... More 

Toronto, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I reserved a Horizon Club room but was upgraded to an executive suite , and was impressed by the spaciousness, amenities and the overall comfort of the room. The hotel is centrally located. The room offered a fabulous view on the river with half a city in the back ground. The Horizon Lounge experience was unforgettable. Service was warm, attentive... More 

Helpful?
Thank augustine c
Mr-James-Xi, 总经理 at Shangri-La Hotel Ningbo, responded to this review

Dear augustine Thank you very much for taking your time in sharing your kind feedback with us. We are delighted to hear that you have chosen to stay with us on your recent trip to Ningbo and we are happy that you enjoyed many features of our renowned Horizon Club Floor. Besides, I shall pass on your kind compliments to... More 

Singapore
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed December 1, 2015

Booking process was quite painful - was on a work trip and my colleague made the booking for me. They insisted that I share my flight itinerary to ensure that I would be arriving when I said I would. This was quite an invasion on my privacy and I did not see how a flight itinerary would prove my time... More 

Helpful?
Thank LynnSakuragawa
Richard_Hng, 公关经理 at Shangri-La Hotel Ningbo, responded to this review

Dear LynnSakuragawa We have received your recent Trip Advisor posting concerning your stay at Shangri-La Hotel Ningbo and we sincerely thank you for bringing your concerns to our attention. We very much regret the unfortunate experiences you had during your recent stay with us, especially as we, at Shangri-La Hotel Ningbo are committed to providing our guests with the highest... More 

Tiantai County, China
Level Contributor
5 reviews
5 of 5 stars Reviewed November 30, 2015

I live and work in China for many years. As such, always traveling and the want- to be catered too with no worries is the plan. Shangri - La is by far, the most consistent, well managed hotel in Ningbo. Starting with the staff, the rooms, to all of the facilities, especially the gym & pool areas, are superb. The... More 

Review collected in partnership with shangri-la.com

Helpful?
Thank Rumprider
Richard_Hng, 公关经理 at Shangri-La Hotel Ningbo, responded to this review

Dear Sir/Madam Thank you for taking your time in sharing your kind feedback with us. We are delighted to hear that you have taken the opportunity to stay in our hotel and had a very memorable experience. We will certainly share this review with all colleagues concerned and look forward to welcoming you back to Shangri-La Hotel Ningbo. Your sincerely... More 

Level Contributor
73 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed November 18, 2015

This hotel is really good. The bar is in the lobby and i usually dont like this but actually it is busy and a good atmosphere. The afternoon tea is a reat treat . Rooms are typical of the standard of most chinese good chain hotels - they are of a high standard but not amazing. The restaurant is amazing... More 

Helpful?
Thank Traci C
Richard_Hng, 总经理 at Shangri-La Hotel Ningbo, responded to this review

Dear Traci C, Thank you very much for your kind compliments and I am delighted to learn that you had a memorable stay in our hotel. I shall pass on your encouraging feedback to all my colleagues concerned. Please do not hesitate to contact me if I can be of any other assistance to you and I look forward to... More 

Sassari, Italy
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 13, 2015

Have been to the Shangri-La in Ningbo many times and cannot give enough praise to the professionalism and friendliness of Vladi and Diane who sing and entertain in the hotel. Ningbo is a nice city but it would be worth the trio just to spend an evening in their company and enjoying great entertainment

Helpful?
Thank robertbev5
Richard_Hng, 总经理 at Shangri-La Hotel Ningbo, responded to this review

Dear robertbev5, Thank you very much for your kind compliments towards the hotel. I am delighted to know that you enjoyed Vladi and Diane's performance. We will definitely share your kind feedback to our team members accordingly. It is truly an encouragement for us to go extra miles to ensure a great experience to each of our guest and look... More 

Mullingar, Ireland
Level Contributor
59 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed November 12, 2015

Stayed here on my recent trip to China. This hotel is fabulous. Excellent english speaking staff fantastic rooms and food. Great live music in the lounge with salsa dancing on one of the nights. Over all this hotel is special with very good staff in all departments and if in Ningbo stay here. We will definitely be back. Frank C

Helpful?
Thank Frank C
Richard_Hng, 总经理 at Shangri-La Hotel Ningbo, responded to this review

Dear Frank C, Thank you very much for your kind compliments and we are delighted you had a memorable stay in our hotel recently. I shall pass on your encouraging feedback to all our colleagues and look forward to welcoming you back Home in the not too distant future. Best regards, Richard H'ng More 

Shanghai, China
1 review
5 of 5 stars Reviewed November 8, 2015

Wherever you walk in Shangri la hotel, you find the Staff smiling and presenting their willingness to serve / support you. It was not easy to find a taxi, one of the Staff drove me to the train station by the hotel car and help me to get my train ticket....that's was fantastic.

Review collected in partnership with shangri-la.com

Helpful?
Thank oussamayassin
Richard_Hng, 总经理 at Shangri-La Hotel Ningbo, responded to this review

Dear oussamayassin, Thank you very much for your nice review. We are delighted that you had a good experience on your recent stay with us. We will certainly share this review with all colleagues concerned and it is truly an encouragement for us to go extra miles to ensure a great experience to each of our guest. Look forward to... More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed November 2, 2015

This hotel really surprised me. I found it to be really good value for money unlike most other 5star hotels. The food, service, and facilities were fantastic. I will most defiantly stay again. Highly recommended

Review collected in partnership with shangri-la.com

Helpful?
Thank loutab
Richard_Hng, 总经理 at Shangri-La Hotel Ningbo, responded to this review

Dear loutab, Thank you very much for your kind compliments and feedback. We are delighted that you enjoyed your service, food & beverage and hotel facilities. Your kind feedback is an encouragement for us to continue delighting our guests. We will certainly share this review with all colleagues concerned and we look forward to welcoming you back home to Shangri-La... More 

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