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Shangri-La Hotel Ningbo

4.5 of 5 No.88 Yuyuan Road, Jiangdong District, Ningbo 315040, China
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Certificate of Excellence 2014
Shangri-La Hotel Ningbo
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Shangri-La Hotel Ningbo
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412 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Drogheda, Ireland
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in this hotel while on a business trip in mid January 2015. The standards on offer throughout the hotel are EXCELLENT! From the moment of arrival, the service level and quality from all staff was fabulous. Attention to detail was shown in every way. Room quality was unbeatable, and the arrany and quality of food in the restauarants... More 

Review collected in partnership with shangri-la.com

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Richard H, General Manager at Shangri-La Hotel Ningbo, responded to this review

Dear PatMMornington, Thank you very much for your kind comments towards our hotel during your recent stay with us and delighted to know that you had a most memorable experience at the Shangri-La Hotel, Ningbo. I look forward to welcoming you back home in the not too distant future and please feel free to contact me at richard.hng@shangri-la.com if I... More 

San Francisco
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We travel to Ningbo on business 2 or 3 times per year. We have stayed at the Marriott in the past and wanted to try somewhere new. The Shangri-La is a beautiful hotel. I expected a little more from the room, but it was spacious, clean and still very nice. The facilities are exceptional with a good workout area, beautiful... More 

Was this review helpful? Yes
Richard H, General Manager at Shangri-La Hotel Ningbo, responded to this review

Dear 415Trveler415, Thank you very much for your kind comments received during your recent stay at the Shangri-La Hotel, Ningbo! I am delighted to know that we are able to provide your wife with the four padded bed covers so that she could have a good night's rest. We will keep this information on record so that on your retur... More 

Shanghai, China
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 4 weeks ago

If a hotel makes me wait at checkin I often use that time to check out the rates they post online. It's a great way to quickly gauge what kind of establishment I am at. The rate the receptionist at the Ningbo Shangri-La tried to pass off as "the room rate tonight" was 200% over what they were offering on... More 

Was this review helpful? Yes
SLNB_JS, Manager at Shangri-La Hotel Ningbo, responded to this review

Dear Krautland Thank you very much for your valuable feedback. We are also disappointed with your stay experience with us and are concerned about the service issues you mentioned. In order for us to better comprehend your comments and further enact on it, may I invite you kindly to contact me at teikkong.chong@shangri-la.com. It is the commitment of Shangri-La Hotels... More 

Forli, Italy
Top Contributor
56 reviews 56 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 23, 2014

Really a nice surprise for the balance between price and value. Magnificent hall, beautiful pool, very luxury spa. Very good a la carte restaurant but, at a more affordable price, a huge selection of food in the buffet restaurant. Silence and wide rooms, clean, fully equipped. Great

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Richard H, General Manager at Shangri-La Hotel Ningbo, responded to this review

Dear MMarzo Thank you very much for your nice review. It was a pleasure for us having you as our guest and we are happy that you enjoyed our room, Yi Cafe's sumptuous buffet & restaurants, CHI the Spa and swimming pool. It is truly an encouragement for us to go extra miles to ensure a great experience to each... More 

Hong Kong
Top Contributor
239 reviews 239 reviews
48 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed December 18, 2014

Got assigned a much nicer room this time round. The room toilet seems new and I like it. Lobby area is the same. Hope they upgrade the room soon and if they do, this would be my preferred choice hotel the next time I visit Ningbo.

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Richard H, General Manager at Shangri-La Hotel Ningbo, responded to this review

Dear kmquek: Thank you very much for the kind review. We are delighted that you had a good experience on your recent stay with us and will certainly share your feedback with all colleagues concerned. We are performing daily maintenance on hotel facilities and we invite you to experience our River View room on your next visit back to Ningbo... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 14, 2014

A few years ago I really was a fan Shangri La and these days sorry to say iam not. I bevinding more and more fan of Starwood. why? In one week 2 experiences, Shenzhen and ningbo. This hotel, yes it's good, nice restaurant, nice lobby, nice people and room is ok, can be more modern. And that counts for the... More 

Was this review helpful? Yes 1
Richard H, General Manager at Shangri-La Hotel Ningbo, responded to this review

Dear Richard1070: Thank you for taking your time in sharing your kind feedback with us. We are delighted that you have been a frequent loyal guest of Shangri-La Hotel Ningbo. We have taken note of your comment regarding the limited availability of taxi service around the hotel and have addressed this matter with the Ningbo Taxi Association. We have several... More 

Washington, D.C.
Top Contributor
66 reviews 66 reviews
29 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 2, 2014

It's a lovely hotel where I have stayed when it opened up a few years ago! The property has been kept well in shape and the service is still fabulous. The only draw back is the location ... If you are looking for a local bar/pub or trying to get some western or local food within a short walk, you... More 

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Richard H, General Manager at Shangri-La Hotel Ningbo, responded to this review

Dear Aitchisonian, Thank you very much for the kind review. We are delighted that you had a good experience on your previous and recent stay with us and will certainly share your feedback with all colleagues concerned. We have taken note of your comment regarding the availability of bars and restaurants close by the hotel. On your next visit back... More 

Telford, United Kingdom
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 2, 2014

We had visited Shangri-La Hotel Ningbo many times for the restaurant (Lobster Bar & Grill very good) but this time decided to stay one night at the hotel too. Stayed in one of the Executive Suites which had excellent views of the 3 Rivers and the City Centre. Suite was a good size with all luxury amenities, access to Horizon... More 

Was this review helpful? Yes
Richard H, General Manager at Shangri-La Hotel Ningbo, responded to this review

Dear Annie58UK Thank you for taking your time in sharing your kind feedback with us. We are delighted to hear that you have taken the opportunity to stay in our hotel for one night and had a very memorable experience. We will certainly share this review with all colleagues concerned and look forward to welcoming you back to Shangri-La Hotel... More 

Manhattan, NY
Contributor
11 reviews 11 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 30, 2014

My exceptional positive experience at Ningbo Shangri-la changed my perception of the brand and will make me stay Shangri-la more. I don't have much to say about the room, which is rather standard. It is the service and the warmth of EVERYONE from the hotel impressed me. During my 3 nights stay, the concierge tried best to help me to... More 

Was this review helpful? Yes
Richard H, General Manager at Shangri-La Hotel Ningbo, responded to this review

Dear Mr. Houzi Thank you for your wonderful praise! It was a pleasure for us having you as our guest and we are happy that you enjoyed our Yi Cafe Breakfast, CHI The Spa and our service. Your nice comments are truly an encouragement for us to go extra miles to ensure a great experience to each and every one... More 

Brussels, Belgium
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 26, 2014

The Shangrila delivers: location, rooms and service were all top notch, which made it an ideal place to stay on my 4 day trip to Ningbo. Right at the heart of the city, it was easily accessible and convenient after long days of tedious meetings and traveling from place to place in and around the city. Rooms are spacious and... More 

Was this review helpful? Yes 1
Richard H, Manager at Shangri-La Hotel Ningbo, responded to this review

Dear Jan V, Seasons Greetings! Thank you very much for your kind comments towards our hotel and we are delighted to know you had a most memorable stay with us recently. We shall share your feedback with all our colleagues accordingly and continue to strive for service excellence to all our valued guests. We look forward to welcoming you back... More 

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Additional Information about Shangri-La Hotel Ningbo

Address: No.88 Yuyuan Road, Jiangdong District, Ningbo 315040, China
Location: China > Zhejiang > Ningbo
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Shangri-La Hotel Ningbo 4.5*
Number of rooms: 563
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Hotel Style:
#2 Spa Hotel in Ningbo
#3 Luxury Hotel in Ningbo
#3 Business Hotel in Ningbo
#32 Best Value Hotel in Ningbo

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