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All 563 Urumqi hotels

Urumqi Southern Airlines Pearl International Hotel

No.576 Youhao South Road, Urumqi 830000, China
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Ranked #14 of 563 hotels in Urumqi
A recent review
3 of 5 stars reviewed 4 weeks ago
supramsk Brisbane, Australia
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153 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
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English first
Brisbane, Australia
Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I didn't know about this hotel and was expecting something mediocre like the Tianyuan Hotel close to the airport. The decor and facilities were a step up and the staff were very hardworking and helpful. The room overlooked a beautiful part of town and the reception has a good ambiance. he location helped greatly as I had dinner at nearby... More

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Top Contributor
129 reviews 129 reviews
73 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed November 25, 2013

Having read the reviews, I wondered what I would find. As a full time traveler who spends lots of nights in China, I was ready for anything. I found that the Pearl is nice for a domestic hotel. By these standards, rooms are nice, staff is friendly, but few speak any English, and the hotel is near several large shopping... More

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Indianapolis, Indiana
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 29, 2013

Funny smells, stained floors and carpet, hard beds, and lots of smokers sums up our experience at the Southern Airlines Pearl International. Air conditioning stuggles with the heat and facilities are generally worn and sad. Handed down from Kempinski, the hotel has seen better days and is seriously in need of a refit. However, the staff works hard, the breakfast... More

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Surrey
Senior Contributor
39 reviews 39 reviews
30 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed May 6, 2012 via mobile

Stayed on business, executive rooms were comfortable enough but not large. Access to the executive lounge with complimentary wi fi. Buffet breakfast with lots of choice.

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Bangkok, Thailand
Top Contributor
143 reviews 143 reviews
98 hotel reviews
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed April 25, 2012

Being a former Kempinski property, the rooms were spacious and well appointed. However this is now a local owned hotel, so for instance you only get 4 English TV channels and not even a single international news channels. Internet connection in the room is by cable and later on I’ve found wifi signal in the lobby, but the speed was... More

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Hong Kong, China
Contributor
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 10, 2012

We stayed in 3 similarly priced hotels in Urumqi, and this place was very average. Location is it's best asset. Right by Parkson Mall and easy to hail cabs. Facilities are sub standard. There is no air con in the hotel. We were told that air con is not required in the city and we can just open the window.... More

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Beijing
Senior Contributor
39 reviews 39 reviews
36 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 25, 2010

This is one of several hotels I've tried in Urumqi and is the best out of those. It isn't perfect, but for a domestic brand it gives the biggies good competition. First, I said domestic because, like others have noted, this hotel has had new management for quite a while now, and is known as the CSA (China Southern Airlines)... More

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Somerset West, South Africa
Top Contributor
219 reviews 219 reviews
218 hotel reviews
231 helpful votes 231 helpful votes
5 of 5 stars Reviewed June 11, 2009

I often stay at the CSA International Hotel (formerly Kempinsky) while on business trips to Urumqi. As has been stated in earlier reviews, this hotel is no longer part of the Kempinski chain and is instead owned by China Southern Airlines (CSA). The location of the hotel is excellent, on the edge of the central business district on Youhao Rd.,... More

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Pittsburgh, PA
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed December 4, 2008

This is a very strange hotel. Firstly, although it is called 'Kempinski' the Kempinski group of hotels want nothing to do with it and it clearly does not live up to the standards of those hotels. Check-in is a bit chaotic as most staff are not great at English. The rooms vary a lot, but are generally quite nice and... More

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Weston, MA
Senior Contributor
43 reviews 43 reviews
36 hotel reviews
172 helpful votes 172 helpful votes
2 of 5 stars Reviewed September 28, 2008

I stayed in a suite while attending a board meeting in Urumqi. This hotel was selected for the meeting in part because there were several non-Chinese attendees, so an international class hotel was needed. For a hotel affiliated with an international chain, the Keminski Urumqi does not meet the basic requirement of having staff in most departments who speak English.... More

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Additional Information about Urumqi Southern Airlines Pearl International Hotel

Address: No.576 Youhao South Road, Urumqi 830000, China
Location: China > Xinjiang Uygur > Urumqi
Price Range (Based on Average Rates): $
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Also Known As:
Urumqi Kempinski Hotel

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