This is a very strange hotel. Firstly, although it is called 'Kempinski' the Kempinski group of hotels want nothing to do with it and it clearly does not live up to the standards of those hotels. Check-in is a bit chaotic as most staff are not great at English. The rooms vary a lot, but are generally quite nice and... more

I stayed in a suite while attending a board meeting in Urumqi. This hotel was selected for the meeting in part because there were several non-Chinese attendees, so an international class hotel was needed. For a hotel affiliated with an international chain, the Keminski Urumqi does not meet the basic requirement of having staff in most departments who speak English.... more

We had a 50 square metre, spacious room with king sized bed and a window in the bathroom - imagine that! Although the room needed some bits of maintenance, such as a thorough carpet cleaning and a chaise lounge that need some repair to the upholstery, we really loved the very well-trained staff at the hotel. Everyone we dealt with... more

I had a spacious deluxe room with a king size comfortable bed. The bathroom (also nicely sized) had a nice view of Hongshan Park. The location is convenient - about a 10 minute walk to the north gate of People's Park (and what looks like a fun bar street on Gongyuan Beilu). A good landmark to find the Kempinski is... more

We just stayed at the Kemplinski for three nights and found it very comfortable after many nights at other very basic hotels around Xinjiang. When we first arrived they told us they only had a deluxe room which they showed us. It was gorgeous but it was also 1000plus yuan. It wasn't until we pressed that they acknowledged also having... more

I stayed at the hotel early February. It was a very new hotel so there were a few issues not up to the standard, e.g. Internet access was off for a week during my stay (but before I booked the hotel I had demanded Internet broadband service specifically and the hotel confirmed no problem), billing system still had fault which... more