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Mirage Hotel

No.305 Xinhua North Road, Tianshan District, Urumqi 830002, China
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Mirage Hotel
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Best prices for: 1 room 1 guest
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Ranked #30 of 602 Hotels in Urumqi
A recent review
3 of 5 stars Reviewed April 26, 2015
ZhaoXiuMei Singapore, Singapore
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112 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore, Singapore
Level Contributor
168 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
3 of 5 stars Reviewed April 26, 2015

We stayed two nights in this hotel. Location is good with many shops around the hotel. Most of the shops close at 9pm, which made it difficult for tourist. The reason could be April is their off-peak season. The room is quite standard and we were disappointed that there is no wifi in the room.

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Dallas, Texas
Level Contributor
88 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed July 8, 2013

We stayed at this hotel twice on a recent trip. Neither room had proper air conditioning, which westerners would expect. Our friends, in different rooms, had the same problem. This created very uncomfortable sleeping. Our room was clean and well maintained. Staff was friendly and tried to be accommodating, even when language was an issue. Beds very hard, but then,... More 

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Toronto, Canada
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 19, 2013 via mobile

Totally not 5 star! AC is really weak super hot. The toilet is obviously not clean. There are stains around the toilet bowl and counters were dirty. Totally not what I expected even for 5 star china standard. Service was horrible. The house cleaner were setting up a foldable bed and seems like it was broken. The person asked and... More 

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Tienen, Belgium
Level Contributor
85 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed July 27, 2012

This hotel is well located and the service and cleanliness is good for Chinese standards. The only problem is the same old Chinese problem, that you will find nobody who speaks or understands a few words of English or another wetern language. A hotel of this size, rated with five stars should do better!

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Seattle, Washington
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85 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
2 of 5 stars Reviewed December 28, 2011

There is very little positive I can say regarding this hotel. It is quite large and the lobby, which is decorated with a large mural and several large jade pieces, belies the poor quality of the rooms. There are no king size beds available for couples and the double bed is only slightly larger than a twin. The beds are... More 

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Subang Jaya, Malaysia
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 29, 2011

My small tour group enjoyed staying here. The rooms are clean, sufficiently spacious, comfortable and has good broadband service. Wifi is available only in the lobby area at the moment. It's walking distance to KFC, Dico and other food outlets. Lots of shops nearby too.

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PJ
Level Contributor
43 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed November 7, 2010

Having been on tour around China, I knew that star-ratings are unreliable, so with some scepticism I saw that 5* rating for this hotel. Well, upon checking in, my fears fled - the room was mid-sized, but everything was in order and there was free internet in the room! Even though I speak no Chinese, I was able to get... More 

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San Francisco, California
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed October 17, 2010

Should be rated at a 2.5 or at best 3 star hotel. Physical property poorly maintained. Location, although around the corner from the night market, does not have much going for it. Beds are hard and the bathrooms have mold. Carpets look/are old, worn and dirty.

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Madrid
Level Contributor
3 reviews
1 of 5 stars Reviewed January 2, 2009

Terrible, terrible. Terrible! I have been here 4 years ago, and the hotel was a "like 4 stars". Now it doesn´t reach 2 stars standard... Poor, really poor english. I speak mandarin, but my coleeges don´t--- they have had from comic to tragic experiences with the unexperienced, newbie, almost stupid staff. The hotel didn´t respect the reservation, charged more than... More 

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HKG2PVG
1 review
1 of 5 stars Reviewed October 6, 2008

Best avoid this one! Staff are comatose most of the time and to say that they speak basic English would be a gross overstatement. Getting served in the lobby bar requires you to find staff first, not an easy job I can tell you. Breakfast is generally alright, although you may grow old and weak waiting for somebody to bring... More 

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