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Xinjiang Tumaris Grand Hotel

No.618 Xinhua South Road, Tianshan District, Urumqi 830002, China
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30 Reviews from our TripAdvisor Community

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  • 8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Indonesian first
  • Spanish first
  • Any
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Level Contributor
38 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
1 of 5 stars Reviewed September 26, 2015

Crowning experience in Chinese style: fake everything. As usual no staff speaks English in a way that is helpful. Rooms are stuffy, and I had to try all the outlets before I found one that functioned for a charger. If you don't like smoke, just don't go here, everything smells stale. Did not try the breakfast as we left on... More 

Thank mvdn
Dunedin, New Zealand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 24, 2015

I enjoyed my stay here, perhaps they've attempted to fix some of the things since past reviews were written? The lobby is grand, and I presume the marble staircases go somewhere, because we saw a wedding party ascending them, with singing and music, and a nervous looking groom. Some would call the furniture oppressive, but it just seemed old fashioned... More 

1 Thank Briarycz
Lewes, United Kingdom
Level Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed October 8, 2014

The Tumaris is an ugly monstrosity in the Uighur-dominated part of Urumqi. The pretentious marble lobby sets the tone, with its grand staircase that ascends on one side straight into a blank wall. The corridors and staircases are dirty. Our room was reasonably comfortable and the bathroom was OK, however. Breakfast was an unpleasant experience in the depressing dining room... More 

1 Thank uglboo

Travelers are raving about these Urumqi hotels

Long Jetty, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 22, 2014

I thought when I booked a four star hotel that is what I would get. This hotel is more like a two star hotel. I initially did not believe other reports of this hotel, but they were true. My room was so heavy with left over cigarette smoke that I had difficulty breathing. The bedding and towels were the same... More 

Thank CarolH2628
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed September 14, 2013

At first glance this hotel looks impressive, then the Soviet style service, rooms with deafening ducting, cold food, poor lifts etc takes over. This hotel is definitely one to avoid. Near the interesting Muslim Quarter though.

Thank TorchbearerSydney
Sankt Polten, Austria
Level Contributor
101 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 stars Reviewed August 16, 2013

The Tumaris hotel in Urumqi is located in the Tianshan District of Urumqi, not in walking distance to the Hongshan-Park and the center of Urumqui. While the hotel entrance and reception area look quite impressive, the rooms urgently need a renovation. What the four stars are for, remains hidden to the guest. I would not even give this hotel 2... More 

Thank Fritz_3100
Oswestry, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 21, 2013

While on a tour of the Silk Road countries with friends we stayed at the Tumaris hotel in Urimqi China. Not knowing much about the hotel I was pleasantly surprised. The rooms were clean and comfortable with all of the usual amenities like en-suite shower / bathroom, coffee/ tea making facilities, TV though mostly Chinese stations, room service etc. Some... More 

1 Thank Edmond C
Kuala Lumpur, Malaysia
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed May 18, 2013 via mobile

Rooms are OK Service is poor and slow Very expensive compared to equivalents Non-smoking floor rooms are all drenched in smoke and I couldn't breathe due to dust Bathroom drains don't work The furniture is not particularly pleasant and quite overbearing Breakfast has large variety but poor quality And is not organised very well TV in the room did not... More 

Thank walknico
Shanghai, China
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 23, 2012

The hotel is located close the Grand Bazar, looks nice from outside and has great architecture in the lobby. However, the service is lousy. Upon arrival it took more than ten minutes until the reception staff took notice ofus. (one staff on the phone, one playing with her mobile, one just sitting there doing nothing) Communication was difficult in English... More 

1 Thank DieterRi
Hong Kong, China
Level Contributor
511 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 365 helpful votes
3 of 5 stars Reviewed October 13, 2012

Walking into the lobby of the hotel, you'll be bowled over by the ostentatious Uighur-style architecture of the building, which makes for a great photo souvenir. We arrived at what seemed like the busiest time of the day for the hotel and were made to wait awhile for the reception staff to process our booking. Tumaris is located in the... More 

1 Thank Mei L
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